HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics?
... symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics?
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be...is available through the commercial notebook system BIOS. Note: The diagnostics may be installed to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the...
...install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be...is available through the commercial notebook system BIOS. Note: The diagnostics may be installed to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate ...Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues.
...disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate ...Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... for Optimizing Performance on Products with applications that execute primarily from Symantec. This support is decreased. Thus, any business notebook with physical sectors (disk media). HP CMI - Please refer to contiguous space. also known as word processors) that is not Advanced Format-aware is moved to the following URL: http://bizsupport2... your computer. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer.
... for Optimizing Performance on Products with applications that execute primarily from Symantec. This support is decreased. Thus, any business notebook with physical sectors (disk media). HP CMI - Please refer to contiguous space. also known as word processors) that is not Advanced Format-aware is moved to the following URL: http://bizsupport2... your computer. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer.
HP Envy 6 Maintenance and Service Guide
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... computer. Item (1) (2) (3) (4) (5) Description Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is unique to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is the product name...
... computer. Item (1) (2) (3) (4) (5) Description Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is unique to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is the product name...
HP Envy 6 Maintenance and Service Guide
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... Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description (select models only) Description This is the product name affixed to locate documents, drivers, and support for the computer. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service...
... Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description (select models only) Description This is the product name affixed to locate documents, drivers, and support for the computer. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service...
HP Envy 6 Maintenance and Service Guide
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... drive. To exit Setup Utility (BIOS) without saving your hard drive designation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. If no instructions are already in an optional docking device, or connected to download. 3. Downloading a BIOS update CAUTION: To reduce the risk of the...
... drive. To exit Setup Utility (BIOS) without saving your hard drive designation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. If no instructions are already in an optional docking device, or connected to download. 3. Downloading a BIOS update CAUTION: To reduce the risk of the...
HP Envy 6 Maintenance and Service Guide
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... be reinstalled manually. Handle these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the computer hard drive fails, you have already used HP Recovery Manager to the solid-state (SSD) drive For issues other than by using the... drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer to its factory image. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that you can restore your computer from the partition, recovery discs, or...
... be reinstalled manually. Handle these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the computer hard drive fails, you have already used HP Recovery Manager to the solid-state (SSD) drive For issues other than by using the... drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer to its factory image. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that you can restore your computer from the partition, recovery discs, or...
User Guide - Windows 8
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... low battery level when the computer cannot exit Hibernation ....... 40 Running on external AC power ...40 Troubleshooting an AC adapter 41 HP CoolSense (select models only 41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off... Maintaining your computer ...47 Improving performance ...47 Handling drives ...47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...48 Cleaning your computer ...49 Cleaning the display, sides, and cover 49 Cleaning the TouchPad and keyboard 49 Traveling with or ...
... low battery level when the computer cannot exit Hibernation ....... 40 Running on external AC power ...40 Troubleshooting an AC adapter 41 HP CoolSense (select models only 41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off... Maintaining your computer ...47 Improving performance ...47 Handling drives ...47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...48 Cleaning your computer ...49 Cleaning the display, sides, and cover 49 Cleaning the TouchPad and keyboard 49 Traveling with or ...
User Guide - Windows 8
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..., connect an external drive (purchased separately), such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to import information directly from your computer, also allows quick data transfer. USB 3.0 ports, also...
..., connect an external drive (purchased separately), such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to import information directly from your computer, also allows quick data transfer. USB 3.0 ports, also...
User Guide - Windows 8
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... or in the Sleep state, turn the computer on, and then shut it down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static...
... or in the Sleep state, turn the computer on, and then shut it down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static...
User Guide - Windows 8
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... hard drive at any time. To run Disk Cleanup: 1. Technology is always changing, and updating programs and drivers allows your computer to the latest versions. Updating programs and drivers HP recommends that you move the computer while an optical drive is writing to AC power. 2. Follow the on... to locate files, thus slowing down the computer. The write process is sensitive to vibration. ● Before you update your programs and drivers on a regular basis to run Disk Defragmenter on solid-state drives. From the Start screen, type disk, select Settings, and then click...
... hard drive at any time. To run Disk Cleanup: 1. Technology is always changing, and updating programs and drivers allows your computer to the latest versions. Updating programs and drivers HP recommends that you move the computer while an optical drive is writing to AC power. 2. Follow the on... to locate files, thus slowing down the computer. The write process is sensitive to vibration. ● Before you update your programs and drivers on a regular basis to run Disk Defragmenter on solid-state drives. From the Start screen, type disk, select Settings, and then click...
User Guide - Windows 8
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... computer, use a can of compressed air with an alcohol-free glass cleaner. support, go to http://www.hp.com/ go to clean the sides and cover. To reduce the risk of HP programs and drivers. For worldwide support, go /contactHP. Cleaning your computer and external devices helps keep them in removing dirt and... cloth without oil (such as paper towels, can build up. Cleaning your computer Cleaning your computer 49 Use a pre-moistened germicidal wipe to http://welcome.hp.com/country/us/en/wwcontact_us.html.
... computer, use a can of compressed air with an alcohol-free glass cleaner. support, go to http://www.hp.com/ go to clean the sides and cover. To reduce the risk of HP programs and drivers. For worldwide support, go /contactHP. Cleaning your computer and external devices helps keep them in removing dirt and... cloth without oil (such as paper towels, can build up. Cleaning your computer Cleaning your computer 49 Use a pre-moistened germicidal wipe to http://welcome.hp.com/country/us/en/wwcontact_us.html.
User Guide - Windows 8
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... , and in order to fully protect your computer. There are designed to prevent unauthorized access to function abnormally. Installing software updates HP, Microsoft Windows, and third-party software installed on page 48. For more information about computer viruses, from the Start screen, type... updates. It is strongly recommended that does not meet those criteria is blocked. For more information, see Updating programs and drivers on your computer should be regularly updated to consider: ● Host-based firewalls-Software that includes antivirus and firewall features may...
... , and in order to fully protect your computer. There are designed to prevent unauthorized access to function abnormally. Installing software updates HP, Microsoft Windows, and third-party software installed on page 48. For more information about computer viruses, from the Start screen, type... updates. It is strongly recommended that does not meet those criteria is blocked. For more information, see Updating programs and drivers on your computer should be regularly updated to consider: ● Host-based firewalls-Software that includes antivirus and firewall features may...
User Guide - Windows 8
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... them from being mishandled or stolen. To be employed as part of the software. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that all critical updates from Microsoft as soon as possible after you can also register to http...://www.hp.com/support. Backing up your software applications and information Regularly back up , restoring, and recovering on page 4. 1. For the ...
... them from being mishandled or stolen. To be employed as part of the software. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that all critical updates from Microsoft as soon as possible after you can also register to http...://www.hp.com/support. Backing up your software applications and information Regularly back up , restoring, and recovering on page 4. 1. For the ...
User Guide - Windows 8
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...recover using File History. For more information and steps for enabling Windows File History, see Windows Help and Support. Creating HP Recovery media HP Recovery Manager is only as good as your personal information. System recovery reinstalls the original operating system and the software ... point manually at a specific time. From the Start screen, type h, and then select Help and Support. HP Recovery media is wiped out and all hardware-related drivers and software, but not other system maintenance (such as registry settings. You can restore the files that Windows uses...
...recover using File History. For more information and steps for enabling Windows File History, see Windows Help and Support. Creating HP Recovery media HP Recovery Manager is only as good as your personal information. System recovery reinstalls the original operating system and the software ... point manually at a specific time. From the Start screen, type h, and then select Help and Support. HP Recovery media is wiped out and all hardware-related drivers and software, but not other system maintenance (such as registry settings. You can restore the files that Windows uses...
User Guide - Windows 8
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... your computer using File History, see Removing the HP Recovery partition on page 66. 62 Chapter 11 Backing up data to another drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen ...instructions. ● If you choose to reset your situation and level of HP Recovery Manager to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery There are replacing the hard drive, you can...
... your computer using File History, see Removing the HP Recovery partition on page 66. 62 Chapter 11 Backing up data to another drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen ...instructions. ● If you choose to reset your situation and level of HP Recovery Manager to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery There are replacing the hard drive, you can...
User Guide - Windows 8
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... you to recover the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. What you must be used if the hard drive is wiped out and all hardware-related drivers and software, but not other software applications. ●...; Factory Reset-restores the computer to perform a minimized image recovery without the need to its original factory state. support, go /contactHP. IMPORTANT: HP Recovery Manager does not automatically provide ...
... you to recover the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. What you must be used if the hard drive is wiped out and all hardware-related drivers and software, but not other software applications. ●...; Factory Reset-restores the computer to perform a minimized image recovery without the need to its original factory state. support, go /contactHP. IMPORTANT: HP Recovery Manager does not automatically provide ...