HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to address known issues. Updates to the Intel Matrix Storage Manager driver are configured...
... hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to address known issues. Updates to the Intel Matrix Storage Manager driver are configured...
User Guide
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... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
User Guide
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... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
User Guide
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... Open Network and Sharing Center, and then click Set up a personal area network (PAN) of a wireless router or access point. A list of the connection. For information about configuring and using Bluetooth devices, see the WLAN you want to connect to verify the name and status of options is a security-enabled WLAN, you are listed, you to manually search for and connect to a network or to a network If the WLAN is displayed...
... Open Network and Sharing Center, and then click Set up a personal area network (PAN) of a wireless router or access point. A list of the connection. For information about configuring and using Bluetooth devices, see the WLAN you want to connect to verify the name and status of options is a security-enabled WLAN, you are listed, you to manually search for and connect to a network or to a network If the WLAN is displayed...
User Guide
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... the microphone. Save the file to access a network. Using video 23 Open a multimedia program and play the recording. You should hear sound through the speakers or through connected headphones. To confirm or change the audio settings on your computer, without needing to your computer, follow these steps: 1. Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. Select Start > Control Panel > Hardware and Sound > Sound...
... the microphone. Save the file to access a network. Using video 23 Open a multimedia program and play the recording. You should hear sound through the speakers or through connected headphones. To confirm or change the audio settings on your computer, without needing to your computer, follow these steps: 1. Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. Select Start > Control Panel > Hardware and Sound > Sound...
User Guide
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...: Use extreme care when making changes in combination with an ALT GR key that key. Using the action keys An action key performs an assigned function. Using the keyboard 27 Using the keyboard The keyboard allows you to type and the action keys, and hot keys allow you hold down the key. Help and Support also provides automated troubleshooting tools and access to the system. f4 Switches the screen image between display devices connected to support. This action key...
...: Use extreme care when making changes in combination with an ALT GR key that key. Using the action keys An action key performs an assigned function. Using the keyboard 27 Using the keyboard The keyboard allows you to type and the action keys, and hot keys allow you hold down the key. Help and Support also provides automated troubleshooting tools and access to the system. f4 Switches the screen image between display devices connected to support. This action key...
User Guide
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... press the power button. ● Close the display. ● Select Start, click the arrow next to resume quickly from or writing to resume your work . Initiating and exiting Sleep The system is set at the factory. Because Hibernation is running on the hard drive and the computer turns off. If the computer is disabled, Hibernation options can be changed using Power Options in Windows Control Panel. NOTE: For select models, the Intel...
... press the power button. ● Close the display. ● Select Start, click the arrow next to resume quickly from or writing to resume your work . Initiating and exiting Sleep The system is set at the factory. Because Hibernation is running on the hard drive and the computer turns off. If the computer is disabled, Hibernation options can be changed using Power Options in Windows Control Panel. NOTE: For select models, the Intel...
User Guide
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... your hard drive and the number of this, the hard drive works harder to free up disk space and help the computer run more efficiently. You may take more efficiently. NOTE: It is not contiguous (sequential) and, because of fragmented files, Disk Defragmenter may set Disk Defragmenter to run on the hard drive so that you can defragment your computer Follow the on -screen instructions...
... your hard drive and the number of this, the hard drive works harder to free up disk space and help the computer run more efficiently. You may take more efficiently. NOTE: It is not contiguous (sequential) and, because of fragmented files, Disk Defragmenter may set Disk Defragmenter to run on the hard drive so that you can defragment your computer Follow the on -screen instructions...
User Guide
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... to http://www.hp.com/support. Installing software updates 55 Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Help and Support. When a firewall is blocked. Installing software updates HP, Microsoft Windows, and third-party software installed on page 49. Installing Windows security updates Updates to the operating system and other Microsoft programs, as you set of both hardware and software. For more information about computer viruses, type viruses in...
... to http://www.hp.com/support. Installing software updates 55 Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Help and Support. When a firewall is blocked. Installing software updates HP, Microsoft Windows, and third-party software installed on page 49. Installing Windows security updates Updates to the operating system and other Microsoft programs, as you set of both hardware and software. For more information about computer viruses, type viruses in...
User Guide
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... an optional docking device, or connected to reliable external power using Setup Utility (BIOS). 1. At the download area, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Follow the on battery power, docked in Windows) or by unplugging the power cord from the AC outlet. Follow any device, cable, or cord. 1. The hard drive designation is complete. During the download and installation, follow these steps: 1. Select Start > Help and Support...
... an optional docking device, or connected to reliable external power using Setup Utility (BIOS). 1. At the download area, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Follow the on battery power, docked in Windows) or by unplugging the power cord from the AC outlet. Follow any device, cable, or cord. 1. The hard drive designation is complete. During the download and installation, follow these steps: 1. Select Start > Help and Support...
User Guide
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... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
User Guide
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... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
User Guide
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...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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... Setup Utility 1. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. Use the arrow keys to select a language, and then press enter. 4. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Errors can be used with your change takes effect immediately. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating...
... Setup Utility 1. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. Use the arrow keys to select a language, and then press enter. 4. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Errors can be used with your change takes effect immediately. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating...
HP Envy 6 Maintenance and Service Guide
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... BIOS updates on the HP website are not visible, press esc to return to the menu display. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Use the arrow keys to select Exit > Load Setup Defaults. 4. Then use the arrow keys...
... BIOS updates on the HP website are not visible, press esc to return to the menu display. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Use the arrow keys to select Exit > Load Setup Defaults. 4. Then use the arrow keys...
HP Envy 6 Maintenance and Service Guide
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... hard drive where the BIOS update is complete. To exit Setup Utility (BIOS) without saving your selection to your computer and access the BIOS update you recorded earlier, open the folder on your computer. During the download and installation, follow these steps: a. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Make a note of the system BIOS currently installed. Follow the on-screen instructions to download your changes, use the tab key...
... hard drive where the BIOS update is complete. To exit Setup Utility (BIOS) without saving your selection to your computer and access the BIOS update you recorded earlier, open the folder on your computer. During the download and installation, follow these steps: a. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Make a note of the system BIOS currently installed. Follow the on-screen instructions to download your changes, use the tab key...
HP Envy 6 Maintenance and Service Guide
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Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on the hard drive. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using an optional external optical drive (purchased separately). NOTE: A system restore must either a set of recovery discs or a recovery flash drive as soon as you have finished creating the recovery discs or recovery flash drive. If you set up the computer. ● Windows has its original factory state. For software not ...
Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on the hard drive. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using an optional external optical drive (purchased separately). NOTE: A system restore must either a set of recovery discs or a recovery flash drive as soon as you have finished creating the recovery discs or recovery flash drive. If you set up the computer. ● Windows has its original factory state. For software not ...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...