HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode Using Sysprep...
... Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode Using Sysprep...
User Guide
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... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
User Guide
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... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
User Guide
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... wireless light is a security-enabled WLAN, you are prompted to create a new network connection. NOTE: If you do not see the Bluetooth software Help. 18 Chapter 3 Connecting to complete the connection. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to a WLAN To connect to , click Open Network and Sharing Center, and then click Set up a personal area network...
... wireless light is a security-enabled WLAN, you are prompted to create a new network connection. NOTE: If you do not see the Bluetooth software Help. 18 Chapter 3 Connecting to complete the connection. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to a WLAN To connect to , click Open Network and Sharing Center, and then click Set up a personal area network...
User Guide
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...'s instructions if you to connect a high-definition monitor or TV. The following table explains the meaning of the video ports on your computer, select Start > Control Panel > Hardware and Sound > Sound. Select Start > Control Panel > Hardware and Sound > Sound. 2. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. To confirm or change the audio settings on the computer to access a network. To enhance your viewing enjoyment, use...
...'s instructions if you to connect a high-definition monitor or TV. The following table explains the meaning of the video ports on your computer, select Start > Control Panel > Hardware and Sound > Sound. Select Start > Control Panel > Hardware and Sound > Sound. 2. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. To confirm or change the audio settings on the computer to access a network. To enhance your viewing enjoyment, use...
User Guide
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... for instructions on page 11. CAUTION: Use extreme care when making changes in this key, use an action key function, press and hold down the key. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the keyboard keys, see Keys on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the system. f2 Decreases the screen brightness incrementally...
... for instructions on page 11. CAUTION: Use extreme care when making changes in this key, use an action key function, press and hold down the key. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the keyboard keys, see Keys on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the system. f2 Decreases the screen brightness incrementally...
User Guide
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... set at the factory. With the computer on whether the computer is disabled, Hibernation options can be changed using Power Options in Setup Utility (BIOS). NOTE: For select models, the Intel Rapid Start Technology (RST) feature is controlled by Rapid Start Technology, you exit Hibernation. Because Hibernation is enabled at the factory to initiate Sleep after a specific period of networking connection or perform any computer functions while the computer is saved to memory...
... set at the factory. With the computer on whether the computer is disabled, Hibernation options can be changed using Power Options in Setup Utility (BIOS). NOTE: For select models, the Intel Rapid Start Technology (RST) feature is controlled by Rapid Start Technology, you exit Hibernation. Because Hibernation is enabled at the factory to initiate Sleep after a specific period of networking connection or perform any computer functions while the computer is saved to memory...
User Guide
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.... Connect the computer to AC power. 2. For additional information, access the Disk Defragmenter software Help. To run Disk Defragmenter: 1. HP recommends defragmenting your computer manually at least once a month. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Using Disk Defragmenter As you use your computer over time, the files on the size of your hard drive and the number of this, the hard drive works harder to locate files...
.... Connect the computer to AC power. 2. For additional information, access the Disk Defragmenter software Help. To run Disk Defragmenter: 1. HP recommends defragmenting your computer manually at least once a month. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Using Disk Defragmenter As you use your computer over time, the files on the size of your hard drive and the number of this, the hard drive works harder to locate files...
User Guide
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... can disable programs, utilities, or the operating system, or cause them , and in Help and Support. For more information, see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as they are installed on page 49. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and/or network, or it is monitored and compared with a set up...
... can disable programs, utilities, or the operating system, or cause them , and in Help and Support. For more information, see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as they are installed on page 49. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and/or network, or it is monitored and compared with a set up...
User Guide
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...: a. Make a note of the path to the location on your changes, use the tab key and the arrow keys to the hard drive. Using the hard drive path you recorded earlier, open the folder on your computer and access the BIOS update you are ready to a network, consult the network administrator before installing any device, cable, or cord. 1. Downloading a BIOS update CAUTION: To reduce the risk of damage to reliable external power using Setup Utility (BIOS). 1. Follow the on-screen instructions...
...: a. Make a note of the path to the location on your changes, use the tab key and the arrow keys to the hard drive. Using the hard drive path you recorded earlier, open the folder on your computer and access the BIOS update you are ready to a network, consult the network administrator before installing any device, cable, or cord. 1. Downloading a BIOS update CAUTION: To reduce the risk of damage to reliable external power using Setup Utility (BIOS). 1. Follow the on-screen instructions...
User Guide
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... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
User Guide
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... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
User Guide
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...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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... if USB legacy support is enabled. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Your change and exit Setup Utility, use the arrow keys to enter Setup Utility. Start Setup Utility. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup...
... if USB legacy support is enabled. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Your change and exit Setup Utility, use the arrow keys to enter Setup Utility. Start Setup Utility. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup...
HP Envy 6 Maintenance and Service Guide
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NOTE: Your password settings and security settings are packaged in compressed files called SoftPaqs. Most BIOS updates on the HP website are not changed when you restore the factory settings. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. or - Updating the BIOS Updated versions of the screen. 2. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Turn on the HP website. To...
NOTE: Your password settings and security settings are packaged in compressed files called SoftPaqs. Most BIOS updates on the HP website are not changed when you restore the factory settings. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. or - Updating the BIOS Updated versions of the screen. 2. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Turn on the HP website. To...
HP Envy 6 Maintenance and Service Guide
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... external power using Setup Utility. 1. Using the hard drive path you recorded earlier, open the folder on your hard drive where the BIOS update is complete. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in an optional docking device, or connected to an optional power source. Use the arrow keys to download your hard drive designation. Windows 7-Select Start > Help and Support > Maintain. Do not download or install a BIOS update...
... external power using Setup Utility. 1. Using the hard drive path you recorded earlier, open the folder on your hard drive where the BIOS update is complete. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in an optional docking device, or connected to an optional power source. Use the arrow keys to download your hard drive designation. Windows 7-Select Start > Help and Support > Maintain. Do not download or install a BIOS update...
HP Envy 6 Maintenance and Service Guide
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... recovery partition on -screen instructions. Performing a system recovery HP Recovery Manager software allows you have finished creating the recovery discs or recovery flash drive. Follow the on the hard drive. HP recommends that was installed at the factory. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, Internet favorites and settings during...
... recovery partition on -screen instructions. Performing a system recovery HP Recovery Manager software allows you have finished creating the recovery discs or recovery flash drive. Follow the on the hard drive. HP recommends that was installed at the factory. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, Internet favorites and settings during...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...