HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Updates to the Intel Matrix Storage Manager driver are configured with...
... provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Updates to the Intel Matrix Storage Manager driver are configured with...
User Guide
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... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
... hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless...
User Guide
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... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
... (select models only 47 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51 9 Securing your computer and information 52 Locating your security software ...52 Using passwords ...53 Setting Windows passwords 53 Setting Setup Utility (BIOS) passwords 54 Using Internet security software ...54 Using antivirus software ...55 Using firewall software ...55 Installing software updates ...55 Installing Windows...
User Guide
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... prompted to create a new network connection. Be sure that allows you to manually search for and connect to a network or to enter a security code. Click Connect. If the WLAN is off . 2. A list of the taskbar. 3. If the wireless light is a security-enabled WLAN, you want to connect to a network NOTE: If no WLANs are off , press the wireless button. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally...
... prompted to create a new network connection. Be sure that allows you to manually search for and connect to a network or to enter a security code. Click Connect. If the WLAN is off . 2. A list of the taskbar. 3. If the wireless light is a security-enabled WLAN, you want to connect to a network NOTE: If no WLANs are off , press the wireless button. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally...
User Guide
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... program and play the recording. Using video Your HP computer is connected to the correct port on your computer, without needing to connect an external monitor, projector, or TV. Select Start > Control Panel > Hardware and Sound > Sound. 2. To check the recording functions on the computer to access a network. When the Sound window opens, click the Sounds tab. The following table explains the meaning of the video ports on your desktop. 3. Icon Definition Beats Audio is disabled.
... program and play the recording. Using video Your HP computer is connected to the correct port on your computer, without needing to connect an external monitor, projector, or TV. Select Start > Control Panel > Hardware and Sound > Sound. 2. To check the recording functions on the computer to access a network. When the Sound window opens, click the Sounds tab. The following table explains the meaning of the video ports on your desktop. 3. Icon Definition Beats Audio is disabled.
User Guide
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... your keyboard may have keyboards with the appropriate action key. To activate the assigned function after disabling the action key feature, you hold the key. f4 Switches the screen image between display devices connected to support. For more details about the Windows operating system and your computer, answers to questions, and updates to perform specific functions. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Help and Support also provides automated troubleshooting tools and access to...
... your keyboard may have keyboards with the appropriate action key. To activate the assigned function after disabling the action key feature, you hold the key. f4 Switches the screen image between display devices connected to support. For more details about the Windows operating system and your computer, answers to questions, and updates to perform specific functions. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Help and Support also provides automated troubleshooting tools and access to...
User Guide
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... a disc or an external media card. Rapid Start Technology manages your work faster than when you to initiate Sleep after a specific period of inactivity when the computer is disabled, Hibernation options can be manually selected. Rapid Start Technology can be disabled in Setup Utility (BIOS). If Rapid Start Technology is running on battery power or on , you cannot manually initiate Hibernation. To exit Sleep: ● Briefly press the power button. ● If the display is...
... a disc or an external media card. Rapid Start Technology manages your work faster than when you to initiate Sleep after a specific period of inactivity when the computer is disabled, Hibernation options can be manually selected. Rapid Start Technology can be disabled in Setup Utility (BIOS). If Rapid Start Technology is running on battery power or on , you cannot manually initiate Hibernation. To exit Sleep: ● Briefly press the power button. ● If the display is...
User Guide
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... AC power. 2. You may take more than an hour to free up disk space and help the computer run Disk Defragmenter on the hard drive so that you can run on -screen instructions. 48 Chapter 8 Maintaining your hard drive at any time. Follow the on the size of this, the hard drive works harder to run more efficiently. To run Disk Defragmenter: 1. Select Start > All...
... AC power. 2. You may take more than an hour to free up disk space and help the computer run Disk Defragmenter on the hard drive so that you can run on -screen instructions. 48 Chapter 8 Maintaining your hard drive at any time. Follow the on the size of this, the hard drive works harder to run more efficiently. To run Disk Defragmenter: 1. Select Start > All...
User Guide
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... network, or it is monitored and compared with a set up your home network to receive automatic update notifications when they become available after you install on your computer should be a combination of both hardware and software. Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have caused. Using antivirus software Computer viruses can disable programs, utilities, or the operating...
... network, or it is monitored and compared with a set up your home network to receive automatic update notifications when they become available after you install on your computer should be a combination of both hardware and software. Select Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have caused. Using antivirus software Computer viruses can disable programs, utilities, or the operating...
User Guide
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... selecting Start > Computer. 2. Identify the BIOS update that contains the update. 4. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in an optional docking device, or connected to an optional power source. BIOS installation procedures vary. Follow any device, cable, or cord. 1. The BIOS installation begins. 5. Complete the installation by using the AC adapter. Double-click your hard drive designation. b. Start Setup Utility (BIOS). 2. Make a note...
... selecting Start > Computer. 2. Identify the BIOS update that contains the update. 4. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in an optional docking device, or connected to an optional power source. BIOS installation procedures vary. Follow any device, cable, or cord. 1. The BIOS installation begins. 5. Complete the installation by using the AC adapter. Double-click your hard drive designation. b. Start Setup Utility (BIOS). 2. Make a note...
User Guide
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... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
... keyboard 28 switch screen image 27 volume down 28 volume mute 28 volume up 28 wireless 28 antivirus software, using 55 audio functions, checking 23 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B backing up software and information 56 backups 60 bass settings hot key 28 battery conserving power 40 battery information, finding 40 battery power 40 Beats Audio 22, 28 Beats Audio Control Panel 22 Beats Audio hot key 23 best practices 1 BIOS determining version 57 downloading an update 58 updating 57 Bluetooth device 15, 18 Bluetooth label 13 boot order changing...
User Guide
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... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
... 13 lights AC adapter 5 caps lock 9 hard drive 6 mute 9 power 6, 9 TouchPad 8, 9, 30 webcam 7, 20 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 Microsoft Certificate of Authenticity label 13 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 O operating environment 68 operating system Microsoft Certificate of Authenticity label 13 Product Key 13 optional external devices, using 45 original system recovery 64 P passwords Setup Utility (BIOS) 54 Windows 53 pinching TouchPad gesture 33 ports HDMI 6, 21, 24 Intel Wireless Display 25 USB...
User Guide
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...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
...connecting 45 USB devices connecting 44 description 44 removing 45 USB hubs 44 USB ports, identifying 5, 21 using external AC power 41 using passwords 53 using the power meter 38 V vents, identifying 12 video 23 W webcam 22 webcam light, identifying 7, 20 webcam, identifying 7, 20 Windows applications key, identifying 11 Windows Backup and Restore restoring files 64 Windows logo key, identifying 11 Windows passwords 53 Windows security updates, installing 55 wireless button 15 wireless certification label 13 wireless controls button 15 operating system 15 wireless light 9, 15 wireless network...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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... USB legacy support is enabled. Using Setup Utility 71 Errors can be used with your change takes effect immediately. Press f10 to select System Configuration > Language, and then press enter. 3. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. Use the arrow keys to enter Setup Utility. Use the arrow keys to a USB port can prevent the computer from operating properly. Start Setup Utility. 2. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Your change and exit Setup Utility, use...
... USB legacy support is enabled. Using Setup Utility 71 Errors can be used with your change takes effect immediately. Press f10 to select System Configuration > Language, and then press enter. 3. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. Use the arrow keys to enter Setup Utility. Use the arrow keys to a USB port can prevent the computer from operating properly. Start Setup Utility. 2. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Your change and exit Setup Utility, use...
HP Envy 6 Maintenance and Service Guide
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... all settings in Setup Utility to the menu display. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. To save your changes from the current session: If the Setup Utility menus are not changed when you restore the factory settings. Most BIOS updates on -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Follow the on the HP website...
... all settings in Setup Utility to the menu display. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. To save your changes from the current session: If the Setup Utility menus are not changed when you restore the factory settings. Most BIOS updates on -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Follow the on the HP website...
HP Envy 6 Maintenance and Service Guide
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.... Follow any instructions that are already in an optional docking device, or connected to reliable external power using Setup Utility. 1. Do not shut down the computer or initiate Sleep or Hibernation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Make a note of damage to install the update. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Double-click your selection to download. 3. Use the arrow keys to download your hard drive designation...
.... Follow any instructions that are already in an optional docking device, or connected to reliable external power using Setup Utility. 1. Do not shut down the computer or initiate Sleep or Hibernation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Make a note of damage to install the update. Windows 7-Open Windows Explorer by selecting Start > My Computer. 2. Double-click your selection to download. 3. Use the arrow keys to download your hard drive designation...
HP Envy 6 Maintenance and Service Guide
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To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that you must be prompted to continue the backup creation process. For software not provided with this process. Using the dedicated recovery partition When using the dedicated recovery partition, ...
To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that you must be prompted to continue the backup creation process. For software not provided with this process. Using the dedicated recovery partition When using the dedicated recovery partition, ...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...