HP Envy 6 Maintenance and Service Guide
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...module cover ...54 Media card reader assembly (smart card reader 55 Subwoofer ...56 Security bracket ...57 USB/Audio board ...58 Power connector cable ...59 Speakers ...60 Power button board ...61 Keyboard ...62 Top cover ...66 WLAN antenna cables ...66 Display panel cable assembly 67 Webcam assembly ...68 Display hinges and hinge covers 69 5 Setup Utility (BIOS) and System Diagnostics 71 Using Setup Utility ...71 Starting Setup Utility ...71 Changing the language of Setup Utility 71 Navigating and selecting in Setup Utility 72 Displaying system information 72 Restoring factory settings...
...module cover ...54 Media card reader assembly (smart card reader 55 Subwoofer ...56 Security bracket ...57 USB/Audio board ...58 Power connector cable ...59 Speakers ...60 Power button board ...61 Keyboard ...62 Top cover ...66 WLAN antenna cables ...66 Display panel cable assembly 67 Webcam assembly ...68 Display hinges and hinge covers 69 5 Setup Utility (BIOS) and System Diagnostics 71 Using Setup Utility ...71 Starting Setup Utility ...71 Changing the language of Setup Utility 71 Navigating and selecting in Setup Utility 72 Displaying system information 72 Restoring factory settings...
HP Envy 6 Maintenance and Service Guide
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Category Ports Keyboard/pointing devices Power requirements Operating system Serviceability Description HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card ● 3-pin AC power (non-smart pin) ● Audio-in (mono microphone), supports jack detection ● Audio-out (stereo headphone), supports jack detection ● HDMI version 1.4b supporting 1920p, 1920 ×1200 @ 60Hz...
Category Ports Keyboard/pointing devices Power requirements Operating system Serviceability Description HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card ● 3-pin AC power (non-smart pin) ● Audio-in (mono microphone), supports jack detection ● Audio-out (stereo headphone), supports jack detection ● HDMI version 1.4b supporting 1920p, 1920 ×1200 @ 60Hz...
HP Envy 6 Maintenance and Service Guide
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... mode that uses the least amount of USB ports, see the User Guide. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) ● Blinking white: The hard drive is enabled at the factory. The computer shuts off power to resume quickly from inactivity. Component (3) USB 3.0 ports (2) (4) Digital Media Slot (5) Hard drive light (6) Power light Description Connect optional USB 3.0 devices...
... mode that uses the least amount of USB ports, see the User Guide. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) ● Blinking white: The hard drive is enabled at the factory. The computer shuts off power to resume quickly from inactivity. Component (3) USB 3.0 ports (2) (4) Digital Media Slot (5) Hard drive light (6) Power light Description Connect optional USB 3.0 devices...
HP Envy 6 Maintenance and Service Guide
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... Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is located on the service tag, which is unique to each product. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number...
... Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is located on the service tag, which is unique to each product. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number...
HP Envy 6 Maintenance and Service Guide
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...) (9b) (10) (11) Component Spare part number Media card reader assembly 688004-001 Power connector cable (includes bracket) 686593-001 Power connector cable bracket 686593-001 RTC battery: 686922-001 System board System board for use only with computer models equipped with an Intel 1.6GHz processor 693233-001 (includes processor and replacement thermal material). System board for use only with computer models equipped with an Intel 1.4GHz processor...
...) (9b) (10) (11) Component Spare part number Media card reader assembly 688004-001 Power connector cable (includes bracket) 686593-001 Power connector cable bracket 686593-001 RTC battery: 686922-001 System board System board for use only with computer models equipped with an Intel 1.6GHz processor 693233-001 (includes processor and replacement thermal material). System board for use only with computer models equipped with an Intel 1.4GHz processor...
HP Envy 6 Maintenance and Service Guide
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... System board for use only with computer models equipped with an AMD A10 2.8GHz/ 2.0GHz processor (includes processor and replacement thermal material) 689158-601 Fan - Heat sink 686578-001 686579-001 691656-001 691657-001 Fan 686580-001 USB/Audio board Battery: 4-cell, 60 WHr 4.1AH Li-ion battery Security lock (in power connector kit) Hard drive (7mm SATA 2.5") 320-GB, 7200-rpm hard drive 4-GB memory module (PC3...
... System board for use only with computer models equipped with an AMD A10 2.8GHz/ 2.0GHz processor (includes processor and replacement thermal material) 689158-601 Fan - Heat sink 686578-001 686579-001 691656-001 691657-001 Fan 686580-001 USB/Audio board Battery: 4-cell, 60 WHr 4.1AH Li-ion battery Security lock (in power connector kit) Hard drive (7mm SATA 2.5") 320-GB, 7200-rpm hard drive 4-GB memory module (PC3...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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... outlet and then unplugging the AC adapter from the display panel (2), and then remove the panel (3). Shut down through the operating system. 2. Reverse this procedure to the computer. 3. Base enclosure Description Base enclosure (Red) Base enclosure (Black) Base enclosure (Red) Spare part number 686096-001 690197-001 689855-001 Before disassembling the computer, follow these steps: 1. Disconnect all external devices connected to install the display panel.
... outlet and then unplugging the AC adapter from the display panel (2), and then remove the panel (3). Shut down through the operating system. 2. Reverse this procedure to the computer. 3. Base enclosure Description Base enclosure (Red) Base enclosure (Black) Base enclosure (Red) Spare part number 686096-001 690197-001 689855-001 Before disassembling the computer, follow these steps: 1. Disconnect all external devices connected to install the display panel.
HP Envy 6 Maintenance and Service Guide
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Remove the 2 Phillips PM screws (2) securing the fan to the unit (4). System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an Intel 1.8GHz processor, but not WWAN capability (includes replacement thermal material) 693228-001 For use only with computer models equipped with an Intel 1. 8GHz processor but not...
Remove the 2 Phillips PM screws (2) securing the fan to the unit (4). System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an Intel 1.8GHz processor, but not WWAN capability (includes replacement thermal material) 693228-001 For use only with computer models equipped with an Intel 1. 8GHz processor but not...
HP Envy 6 Maintenance and Service Guide
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... external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the defective system board and installed on the replacement system board: ● RTC battery (see RTC battery on page 41) ● Memory module (see Memory module on page 46) ● Power connector cable (see Power connector cable on page 59) ● Fan...
... external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the defective system board and installed on the replacement system board: ● RTC battery (see RTC battery on page 41) ● Memory module (see Memory module on page 46) ● Power connector cable (see Power connector cable on page 59) ● Fan...
HP Envy 6 Maintenance and Service Guide
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... then shut it down the computer. Shut down through the ventilation grill located on the left side of the computer. Remove the display panel (see Display panel on the left side of the computer. Heat sink Fan - Turn the computer, with the front toward you are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Heat sink...
... then shut it down the computer. Shut down through the ventilation grill located on the left side of the computer. Remove the display panel (see Display panel on the left side of the computer. Heat sink Fan - Turn the computer, with the front toward you are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Heat sink...
HP Envy 6 Maintenance and Service Guide
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... prompt with Setup Utility only if USB legacy support is enabled. To save your language selected is displayed at the bottom of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Setup Utility includes settings for Startup Menu" message is displayed, press enter. 5. Changing the language of system and extended memory. To start Setup Utility, follow these steps: 1. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication...
... prompt with Setup Utility only if USB legacy support is enabled. To save your language selected is displayed at the bottom of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Setup Utility includes settings for Startup Menu" message is displayed, press enter. 5. Changing the language of system and extended memory. To start Setup Utility, follow these steps: 1. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication...
HP Envy 6 Maintenance and Service Guide
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... press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. Navigating and selecting in Setup Utility To navigate and select in the upper-right corner of the following methods: ● To exit Setup Utility menus without changing any settings, use a pointing device to select Exit > Exit Discarding Changes, and then press enter. 72 Chapter 5 Setup Utility (BIOS) and System Diagnostics Select the Main menu. Start Setup Utility. 2.
... press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. Navigating and selecting in Setup Utility To navigate and select in the upper-right corner of the following methods: ● To exit Setup Utility menus without changing any settings, use a pointing device to select Exit > Exit Discarding Changes, and then press enter. 72 Chapter 5 Setup Utility (BIOS) and System Diagnostics Select the Main menu. Start Setup Utility. 2.
HP Envy 6 Maintenance and Service Guide
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... the values that were set at the bottom of the BIOS may be available on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on-screen instructions. - Using Setup Utility 73 Turn on the HP website. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Then use the arrow keys to enter Setup Utility. 3.
... the values that were set at the bottom of the BIOS may be available on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on-screen instructions. - Using Setup Utility 73 Turn on the HP website. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Then use the arrow keys to enter Setup Utility. 3.
HP Envy 6 Maintenance and Service Guide
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... Discarding Changes, and then press enter. The hard drive designation is later than those currently installed on -screen instructions to identify your computer and access the BIOS update you want to download. 3. Using the hard drive path you recorded earlier, open the folder on battery power, docked in Windows) or by using the AC adapter. To exit Setup Utility (BIOS) without saving your hard drive designation. b. Do not download or install a BIOS update while the computer is connected to reliable external power using Setup Utility...
... Discarding Changes, and then press enter. The hard drive designation is later than those currently installed on -screen instructions to identify your computer and access the BIOS update you want to download. 3. Using the hard drive path you recorded earlier, open the folder on battery power, docked in Windows) or by using the AC adapter. To exit Setup Utility (BIOS) without saving your hard drive designation. b. Do not download or install a BIOS update while the computer is connected to reliable external power using Setup Utility...
HP Envy 6 Maintenance and Service Guide
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...) discs, are not compatible with this process. 78 Chapter 7 Backup and recovery Create these recovery tools carefully, and keep them in the window. NOTE: Read-write discs, such as a USB hub. If you use an optional external optical drive (purchased separately) to its factory image. If the recovery partition is present, a Recovery drive is listed in a safe place. Creating restore media HP recommends that was preinstalled at the factory. Handle these discs or the flash drive after software setup.
...) discs, are not compatible with this process. 78 Chapter 7 Backup and recovery Create these recovery tools carefully, and keep them in the window. NOTE: Read-write discs, such as a USB hub. If you use an optional external optical drive (purchased separately) to its factory image. If the recovery partition is present, a Recovery drive is listed in a safe place. Creating restore media HP recommends that was preinstalled at the factory. Handle these discs or the flash drive after software setup.
HP Envy 6 Maintenance and Service Guide
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..., Internet favorites and settings during this computer, you have previously backed up the computer. ● Windows has its original factory state. The next time you open HP Recovery Manager, you to repair or restore the computer to correct any functional computer issues fail. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. If you have finished creating the recovery discs or recovery flash drive. Follow the on the hard drive. For software...
..., Internet favorites and settings during this computer, you have previously backed up the computer. ● Windows has its original factory state. The next time you open HP Recovery Manager, you to repair or restore the computer to correct any functional computer issues fail. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. If you have finished creating the recovery discs or recovery flash drive. Follow the on the hard drive. For software...
HP Envy 6 Maintenance and Service Guide
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... external hard drive. Open a word-processing document, and then select Edit > Paste. Follow the on file sizes, it may be a time-saver if you have to re-enter your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for your preferences. You may take over an hour. Guidelines: ● Create system restore points using the Windows...
... external hard drive. Open a word-processing document, and then select Edit > Paste. Follow the on file sizes, it may be a time-saver if you have to re-enter your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for your preferences. You may take over an hour. Guidelines: ● Create system restore points using the Windows...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...