Regulatory, Safety and Environmental Notices User Guide
Page 7
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
Page 37
.... Power supply requirements The power supplies on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. These contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP Authorized Service technicians to operate from fault currents, the equipment shall be provided with its requirements. Use of controls or...
.... Power supply requirements The power supplies on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. These contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP Authorized Service technicians to operate from fault currents, the equipment shall be provided with its requirements. Use of controls or...
Regulatory, Safety and Environmental Notices User Guide
Page 39
... antenna or cable system is provided to call the CATV systems installer's attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that TV Antenna Connectors Protection 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground...
... antenna or cable system is provided to call the CATV systems installer's attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that TV Antenna Connectors Protection 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground...
Regulatory, Safety and Environmental Notices User Guide
Page 47
... their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB flash memory drive Lead (Pb) X X X X X X X X X X X O X X X X X X X X X X X X Toxic and...
... their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader Speakers, external TV tuner USB flash memory drive Lead (Pb) X X X X X X X X X X X O X X X X X X X X X X X X Toxic and...
Regulatory, Safety and Environmental Notices User Guide
Page 52
... Monitor/Integrated Display Within 15 minutes Within 15 minutes Both the computer and monitor can also be woken from sleep mode through user interaction with any of this energy savings, the Power Management feature has been preset to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. To take advantage of the computer input devices (mouse, keyboard...
... Monitor/Integrated Display Within 15 minutes Within 15 minutes Both the computer and monitor can also be woken from sleep mode through user interaction with any of this energy savings, the Power Management feature has been preset to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. To take advantage of the computer input devices (mouse, keyboard...
User Guide
Page 3
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
User Guide
Page 5
... Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 10 Backing up, restoring, and recovering ...51 Creating recovery media and backups 52 Creating HP Recovery media 52 Restore and recovery ...54 Using Windows Refresh for quick and easy recovery 55 Remove everything and reinstall Windows 55 Recovering using HP Recovery Manager 56 What you need...
... Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 10 Backing up, restoring, and recovering ...51 Creating recovery media and backups 52 Creating HP Recovery media 52 Restore and recovery ...54 Using Windows Refresh for quick and easy recovery 55 Remove everything and reinstall Windows 55 Recovering using HP Recovery Manager 56 What you need...
User Guide
Page 6
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
User Guide
Page 9
...more , use this guide. Instructional videos ● How-to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ◦ Online chat with an HP technician. ◦ Email support. ◦ Support telephone numbers. To access this guide, select HP Support Assistant on the Start screen, select...
...more , use this guide. Instructional videos ● How-to information, and more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ◦ Online chat with an HP technician. ◦ Email support. ◦ Support telephone numbers. To access this guide, select HP Support Assistant on the Start screen, select...
User Guide
Page 20
... set up the modem, install a network cable to connect your computer communicates with an Internet service provider (ISP). For more information, go to other devices, and devices must establish an account with a wireless router or a wireless access point. ● Bluetooth® device-Creates a personal area network (PAN) to connect to Help and Support. From the Start screen, type h, and then select Help and Support. Connecting to a network From the Start screen, type c, and then select Control Panel. 2. Using...
... set up the modem, install a network cable to connect your computer communicates with an Internet service provider (ISP). For more information, go to other devices, and devices must establish an account with a wireless router or a wireless access point. ● Bluetooth® device-Creates a personal area network (PAN) to connect to Help and Support. From the Start screen, type h, and then select Help and Support. Connecting to a network From the Start screen, type c, and then select Control Panel. 2. Using...
User Guide
Page 53
... Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. If you have become available. Updating software HP recommends that you regularly update the software and drivers that all critical updates from other software may have installed software from Microsoft as soon as possible after the computer left the factory. To download the latest versions, go to http://www.hp.com/support. Using security measures 47 At this location...
... Start screen, type u, select Settings, and then select Windows Update. ● Enable automatic Windows Update thereafter. If you have become available. Updating software HP recommends that you regularly update the software and drivers that all critical updates from other software may have installed software from Microsoft as soon as possible after the computer left the factory. To download the latest versions, go to http://www.hp.com/support. Using security measures 47 At this location...
User Guide
Page 55
... these steps: 1. The hard drive designation is connected to reliable external power using the AC adapter. Complete the installation by unplugging the power cord from your hard drive. Follow the on -screen instructions. You may need to access this information to locate the update later, after the download is more recent than your computer to an optional power source. From the Start screen, type e, and then select File Explorer. 2. Downloading a BIOS update CAUTION: To reduce the...
... these steps: 1. The hard drive designation is connected to reliable external power using the AC adapter. Complete the installation by unplugging the power cord from your hard drive. Follow the on -screen instructions. You may need to access this information to locate the update later, after the download is more recent than your computer to an optional power source. From the Start screen, type e, and then select File Explorer. 2. Downloading a BIOS update CAUTION: To reduce the...
User Guide
Page 60
... use Windows File History to the replacement drive. For more information and steps for using Windows Refresh. For more information, see Creating HP Recovery media on -screen instructions. ● If you want to an automatically created restore point. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have replaced the hard drive, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers...
... use Windows File History to the replacement drive. For more information and steps for using Windows Refresh. For more information, see Creating HP Recovery media on -screen instructions. ● If you want to an automatically created restore point. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have replaced the hard drive, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers...
User Guide
Page 63
... image recovery without the need for startup information. NOTE: If the computer does not automatically restart in BIOS where the computer looks for recovery discs or a recovery USB flash drive. You can use HP Recovery media to recover the original system. Restore and recovery 57 To start HP Recovery Manager from the boot options menu. 4. Select Troubleshoot from the HP Recovery partition: 1. See Changing the computer boot order on -screen instructions. Follow the on -screen instructions. To change the computer boot order. This type of devices listed in HP Recovery...
... image recovery without the need for startup information. NOTE: If the computer does not automatically restart in BIOS where the computer looks for recovery discs or a recovery USB flash drive. You can use HP Recovery media to recover the original system. Restore and recovery 57 To start HP Recovery Manager from the boot options menu. 4. Select Troubleshoot from the HP Recovery partition: 1. See Changing the computer boot order on -screen instructions. Follow the on -screen instructions. To change the computer boot order. This type of devices listed in HP Recovery...
User Guide
Page 73
... connected powered speakers and that the speakers are properly connected. ● Unplug headphones if they are connected to your Windows desktop. 3. NOTE: To confirm or change the audio settings on your computer, follow these steps: 1. To check the audio functions on your computer, from the Start screen, type c, and then select Control Panel. Select Hardware and Sound, and then select Sound. 3. Click Start Recording and speak into the microphone. Select Hardware and Sound...
... connected powered speakers and that the speakers are properly connected. ● Unplug headphones if they are connected to your Windows desktop. 3. NOTE: To confirm or change the audio settings on your computer, follow these steps: 1. To check the audio functions on your computer, from the Start screen, type c, and then select Control Panel. Select Hardware and Sound, and then select Sound. 3. Click Start Recording and speak into the microphone. Select Hardware and Sound...
User Guide
Page 77
...in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad, identifying 31, 34 integrated webcam light, identifying 6 Internet connection setup 15 Internet security software, using...
...in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad, identifying 31, 34 integrated webcam light, identifying 6 Internet connection setup 15 Internet security software, using...
User Guide
Page 78
...phone 23 num lock key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media...
...phone 23 num lock key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media...
User Guide
Page 79
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
Start Here
Page 3
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
Start Here
Page 10
... the HP Recovery partition or Windows partition, from the system, the steps for your computer. 6 Chapter 3 Backup, restore, and recovery updates Checking for recovery partitions NOTE: If you need to access the HP Support Assistant has changed . From the Start screen, type HP Software Setup. To check for the presence of the HP Recovery partition or Windows partition before performing system recovery tasks, the steps have changed. Using other backup, restore, and recovery tools For additional information on -screen instructions to the User Guide provided...
... the HP Recovery partition or Windows partition, from the system, the steps for your computer. 6 Chapter 3 Backup, restore, and recovery updates Checking for recovery partitions NOTE: If you need to access the HP Support Assistant has changed . From the Start screen, type HP Software Setup. To check for the presence of the HP Recovery partition or Windows partition before performing system recovery tasks, the steps have changed. Using other backup, restore, and recovery tools For additional information on -screen instructions to the User Guide provided...