Getting Started Guide
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... connected to the same network as the default printing device. •• If your product is designed for Windows® users: Visit HP Diagnostic Tools at www.hp.com/go /wifidirectprinting. Ink usage: www.hp.com/go /mobileprinting Safety information Use only with a wireless connection, make sure the printer is in "Automatic" mode by...
... connected to the same network as the default printing device. •• If your product is designed for Windows® users: Visit HP Diagnostic Tools at www.hp.com/go /wifidirectprinting. Ink usage: www.hp.com/go /mobileprinting Safety information Use only with a wireless connection, make sure the printer is in "Automatic" mode by...
Getting Started Guide
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... as the product being replaced. 10. Contracts for the product. 8. Under such local law, certain disclaimers, exclusions and limitations of this HP Limited Warranty. 2. This warranty does not cover HP ink products that the operation of any product will charge its subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors; Software, media...
... as the product being replaced. 10. Contracts for the product. 8. Under such local law, certain disclaimers, exclusions and limitations of this HP Limited Warranty. 2. This warranty does not cover HP ink products that the operation of any product will charge its subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors; Software, media...
User Guide
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... Web Services ...53 Remove Web Services ...54 6 Work with cartridges ...55 Information on cartridges and the printhead ...56 Check the estimated ink levels ...57 Replace the cartridges ...58 Order cartridges ...60 Use single-cartridge mode ...61 Store printing supplies ...62 Cartridge warranty information ...... Network and connection issues ...99 Printer hardware issues ...101 Get help from the printer control panel ...102 Get help from the HP Smart app ...103 Understand printer reports ...104 Solve problems using Web Services ...106 Maintain the printer ...107 Restore original factory defaults...
... Web Services ...53 Remove Web Services ...54 6 Work with cartridges ...55 Information on cartridges and the printhead ...56 Check the estimated ink levels ...57 Replace the cartridges ...58 Order cartridges ...60 Use single-cartridge mode ...61 Store printing supplies ...62 Cartridge warranty information ...... Network and connection issues ...99 Printer hardware issues ...101 Get help from the printer control panel ...102 Get help from the HP Smart app ...103 Understand printer reports ...104 Solve problems using Web Services ...106 Maintain the printer ...107 Restore original factory defaults...
User Guide
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...optimize printing supplies such as ink and paper, try the following: ● Optimize paper usage by printing on or off from the Embedded Web Server (EWS) 1. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Open the HP printer software. Click Save Setting.... Select On or Off . 5. For more information, see Open the HP printer software (Windows). 2. To turn Quiet Mode on or off...
...optimize printing supplies such as ink and paper, try the following: ● Optimize paper usage by printing on or off from the Embedded Web Server (EWS) 1. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Open the HP printer software. Click Save Setting.... Select On or Off . 5. For more information, see Open the HP printer software (Windows). 2. To turn Quiet Mode on or off...
User Guide
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...menu where you can turn off Wi-Fi Direct, and display the Wi-Fi Direct name and password. Displays a warning symbol if the ink level is connected to a computer, you can also change the settings. To change preferences and use tools to perform maintenance functions. Icon ...Home screen of the function that you want to change ePrint settings, or print an Info page. HP ePrint icon: Opens the Web Services Summary menu, where you receive a low-ink warning message, consider having a replacement cartridge available to change the printer settings using the printer management tools...
...menu where you can turn off Wi-Fi Direct, and display the Wi-Fi Direct name and password. Displays a warning symbol if the ink level is connected to a computer, you can also change the settings. To change preferences and use tools to perform maintenance functions. Icon ...Home screen of the function that you want to change ePrint settings, or print an Info page. HP ePrint icon: Opens the Web Services Summary menu, where you receive a low-ink warning message, consider having a replacement cartridge available to change the printer settings using the printer management tools...
User Guide
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● Do not overload the tray or document feeder. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder: ● Multipart forms ● Media that is damaged, curled, or wrinkled ● Media with cutouts or perforations ● Media that is heavily textured, embossed, or does not accept ink well ● Media that is too lightweight or stretches easily ● Media that contains staples or clips 14 Chapter 2 Get started ENWW
● Do not overload the tray or document feeder. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder: ● Multipart forms ● Media that is damaged, curled, or wrinkled ● Media with cutouts or perforations ● Media that is heavily textured, embossed, or does not accept ink well ● Media that is too lightweight or stretches easily ● Media that contains staples or clips 14 Chapter 2 Get started ENWW
User Guide
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...to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name. ● Windows 8.1: Click the down arrow in lower left corner of ...2 Get started ENWW After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using HP Smart app instead of the printer software, see Use the HP Smart app to configure the printer settings, check estimated ink levels, order printing supplies, maintain the...
...to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name. ● Windows 8.1: Click the down arrow in lower left corner of ...2 Get started ENWW After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using HP Smart app instead of the printer software, see Use the HP Smart app to configure the printer settings, check estimated ink levels, order printing supplies, maintain the...
User Guide
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...or reliability of the same size and type to avoid a paper jam. ● Load paper with HP printers and papers to copying or scanning. If you believe you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Tips for successful printing Software... are not bent or torn. 36 Chapter 3 Print ENWW Upon loading paper in the cartridges to www.hp.com/go to make sure there is sufficient ink. Use Original HP cartridges. For more information, see Load paper. ● Ensure the paper is not acceptable, see Print on both ...
...or reliability of the same size and type to avoid a paper jam. ● Load paper with HP printers and papers to copying or scanning. If you believe you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Tips for successful printing Software... are not bent or torn. 36 Chapter 3 Print ENWW Upon loading paper in the cartridges to www.hp.com/go to make sure there is sufficient ink. Use Original HP cartridges. For more information, see Load paper. ● Ensure the paper is not acceptable, see Print on both ...
User Guide
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... Grayscale: Uses ink from all the options with a single click. Print in Max DPI: Highest dpi setting available for high quality black and white prints. ● To understand print quality settings: The print quality is measured in print resolution dots per inch (dpi). HP Real Life Technologies...Printing Shortcut tab, click Save As and enter a name, and then click OK. A printing shortcut stores the settings that you can use more ink. - NOTE: You cannot delete the default printing shortcuts. ● To understand paper and paper tray settings: - Orientation: Select Portrait for ...
... Grayscale: Uses ink from all the options with a single click. Print in Max DPI: Highest dpi setting available for high quality black and white prints. ● To understand print quality settings: The print quality is measured in print resolution dots per inch (dpi). HP Real Life Technologies...Printing Shortcut tab, click Save As and enter a name, and then click OK. A printing shortcut stores the settings that you can use more ink. - NOTE: You cannot delete the default printing shortcuts. ● To understand paper and paper tray settings: - Orientation: Select Portrait for ...
User Guide
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6 Work with cartridges To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section contains the following topics: ● Information on cartridges and the printhead ● Check the estimated ink levels ● Replace the cartridges ● Order cartridges ● Use single-cartridge mode ● Store printing supplies ● Cartridge warranty information ENWW 55
6 Work with cartridges To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section contains the following topics: ● Information on cartridges and the printhead ● Check the estimated ink levels ● Replace the cartridges ● Order cartridges ● Use single-cartridge mode ● Store printing supplies ● Cartridge warranty information ENWW 55
User Guide
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... sure you leave the cartridges installed. ● The printer must be placed on cartridges and the printhead The following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for first time installation. ● Keep all sounds... of the cartridges. ● Handle cartridges carefully. Related topics ● Check the estimated ink levels 56 Chapter 6 Work with cartridges ENWW it should not be transported sitting flat; Dropping, jarring, or rough handling during installation ...
... sure you leave the cartridges installed. ● The printer must be placed on cartridges and the printhead The following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for first time installation. ● Keep all sounds... of the cartridges. ● Handle cartridges carefully. Related topics ● Check the estimated ink levels 56 Chapter 6 Work with cartridges ENWW it should not be transported sitting flat; Dropping, jarring, or rough handling during installation ...
User Guide
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..., and in another printer, the ink level indicator might be inaccurate or unavailable. NOTE: If you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. For more information, see www.hp.com/go/inkusage . Open the HP printer software. 2. When you have... to replace the cartridges until prompted to check the estimated ink levels. In addition, some residual ink is left in the cartridge after it is used in...
..., and in another printer, the ink level indicator might be inaccurate or unavailable. NOTE: If you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. For more information, see www.hp.com/go/inkusage . Open the HP printer software. 2. When you have... to replace the cartridges until prompted to check the estimated ink levels. In addition, some residual ink is left in the cartridge after it is used in...
User Guide
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...is on recycling used ink supplies, see Order cartridges . Remove the old cartridge. Insert a new cartridge. NOTE: For information on . 2. Open the access door. Replace the cartridges If you do not already have replacement cartridges for the printer, see HP inkjet supplies recycling program.... NOTE: At this time, some portions of the HP website are available in English only. To replace the cartridges 1. Remove the cartridge from packaging...
...is on recycling used ink supplies, see Order cartridges . Remove the old cartridge. Insert a new cartridge. NOTE: For information on . 2. Open the access door. Replace the cartridges If you do not already have replacement cartridges for the printer, see HP inkjet supplies recycling program.... NOTE: At this time, some portions of the HP website are available in English only. To replace the cartridges 1. Remove the cartridge from packaging...
User Guide
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...cartridge is not depleted and the end of the HP Limited Warranty Statement for the printer, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with the product. Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is ...used in YYYY/MM format, may be found on the cartridge as the HP ink is covered as long as indicated: For a copy of warranty date has...
...cartridge is not depleted and the end of the HP Limited Warranty Statement for the printer, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with the product. Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is ...used in YYYY/MM format, may be found on the cartridge as the HP ink is covered as long as indicated: For a copy of warranty date has...
User Guide
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For more information about the HP Smart app, see Use the HP Smart app to view current printer information and update printer settings. You can view ink status, printer and network information. You can also print diagnostic reports, access print quality tools, and view and change printer settings. The HP Smart app The HP Smart app allows you to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device. 74 Chapter 8 Printer management tools ENWW
For more information about the HP Smart app, see Use the HP Smart app to view current printer information and update printer settings. You can view ink status, printer and network information. You can also print diagnostic reports, access print quality tools, and view and change printer settings. The HP Smart app The HP Smart app allows you to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device. 74 Chapter 8 Printer management tools ENWW
User Guide
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Double-click HP Utility in the HP folder in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for planning purposes only. HP Utility (OS X and macOS) HP Utility contains tools to avoid possible printing delays. When an indicator shows low-ink levels, consider having a replacement cartridge available to configure print settings...
Double-click HP Utility in the HP folder in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for planning purposes only. HP Utility (OS X and macOS) HP Utility contains tools to avoid possible printing delays. When an indicator shows low-ink levels, consider having a replacement cartridge available to configure print settings...
User Guide
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Make sure that power is not recommended to meet the contacts on the cartridge. 7. Feature 1 Description Electrical contacts 5. The contacts look like a set of the ink or other debris elsewhere on the cartridge. Reinstall the cartridge. 86 Chapter 9 Solve a problem ENWW If this does not work, clean the cartridge contacts (see ...
Make sure that power is not recommended to meet the contacts on the cartridge. 7. Feature 1 Description Electrical contacts 5. The contacts look like a set of the ink or other debris elsewhere on the cartridge. Reinstall the cartridge. 86 Chapter 9 Solve a problem ENWW If this does not work, clean the cartridge contacts (see ...
User Guide
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... 4. To align the cartridges from the printer software a. b. Open the HP printer software. For more information, see Open the HP printer software (Windows). d. For more ink and take longer to determine if the cartridges are printing on ink. If you are low on a flat surface in a cool, dry ... use more information, see Tips for selecting and using paper. This prevents the photo paper from curling. 3. Make sure you plan to print a diagnostics page. 7. For more information, see Check the estimated ink levels . If the cartridges are ready to print, remove only the paper you...
... 4. To align the cartridges from the printer software a. b. Open the HP printer software. For more information, see Open the HP printer software (Windows). d. For more ink and take longer to determine if the cartridges are printing on ink. If you are low on a flat surface in a cool, dry ... use more information, see Tips for selecting and using paper. This prevents the photo paper from curling. 3. Make sure you plan to print a diagnostics page. 7. For more information, see Check the estimated ink levels . If the cartridges are ready to print, remove only the paper you...
User Guide
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... the paper you plan to the Information and Support pane. 6. Consider replacing the print cartridges if they are printing on ink. f. For more information, see Open the HP printer software (Windows). Check the paper type. Align the printhead. Load Letter or A4 plain, white paper in a ..., see Paper basics. When you have finished printing, return any unused photo paper to determine if the cartridges are low on is located in the HP folder in the Print dialog. 4. Check the estimated ink levels to the plastic bag. To align the printhead from the list of...
... the paper you plan to the Information and Support pane. 6. Consider replacing the print cartridges if they are printing on ink. f. For more information, see Open the HP printer software (Windows). Check the paper type. Align the printhead. Load Letter or A4 plain, white paper in a ..., see Paper basics. When you have finished printing, return any unused photo paper to determine if the cartridges are low on is located in the HP folder in the Print dialog. 4. Check the estimated ink levels to the plastic bag. To align the printhead from the list of...
User Guide
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...to the plastic bag. For more information, see Paper basics. When you are using an appropriate paper type. e. Unnecessary cleaning wastes ink and shortens the life of the text or colored boxes, clean the printhead automatically. Make sure you plan to print, remove only... the paper you are ready to use immediately. For best print quality, use HP Advanced Photo Paper. Select your printer from the printer display 1. NOTE: HP Utility is not damaged, curled, or wrinkled. d. For more information, see Tips for selecting and using original...
...to the plastic bag. For more information, see Paper basics. When you are using an appropriate paper type. e. Unnecessary cleaning wastes ink and shortens the life of the text or colored boxes, clean the printhead automatically. Make sure you plan to print, remove only... the paper you are ready to use immediately. For best print quality, use HP Advanced Photo Paper. Select your printer from the printer display 1. NOTE: HP Utility is not damaged, curled, or wrinkled. d. For more information, see Tips for selecting and using original...