HP ENVY 17 - Maintenance and Service Guide
Page 6
Component replacement procedures 35 Service tag ...35 Computer feet ...36 Battery ...37 Primary hard drive 38 RTC battery ...41 Memory module ...42 Secondary hard drive 44 WLAN module ...48 Keyboard ...50 Top cover ...52 Power button board 55 USB/Card ...78 Updating the BIOS ...79 Determining the BIOS version 79 Downloading a BIOS update 80 6 Specifications ...82 Computer specifications ...82 17.3-inch, WVA, FHD, LED AntiGlare display specifications 83 17.3-inch, SVA, HD+, LED AntiGlare display specifications 84 Hard drive specifications ...85 Blu-ray ROM DVD±RW Super Multi Double...
Component replacement procedures 35 Service tag ...35 Computer feet ...36 Battery ...37 Primary hard drive 38 RTC battery ...41 Memory module ...42 Secondary hard drive 44 WLAN module ...48 Keyboard ...50 Top cover ...52 Power button board 55 USB/Card ...78 Updating the BIOS ...79 Determining the BIOS version 79 Downloading a BIOS update 80 6 Specifications ...82 Computer specifications ...82 17.3-inch, WVA, FHD, LED AntiGlare display specifications 83 17.3-inch, SVA, HD+, LED AntiGlare display specifications 84 Hard drive specifications ...85 Blu-ray ROM DVD±RW Super Multi Double...
HP ENVY 17 - Maintenance and Service Guide
Page 7
...) ...96 Universal Serial Bus ...96 9 Power cord set requirements 97 Requirements for all countries 97 Requirements for specific countries and regions 98 10 Recycling ...99 Battery ...99 Display ...99 Index ...105 ENWW vii
...) ...96 Universal Serial Bus ...96 9 Power cord set requirements 97 Requirements for all countries 97 Requirements for specific countries and regions 98 10 Recycling ...99 Battery ...99 Display ...99 Index ...105 ENWW vii
HP ENVY 17 - Maintenance and Service Guide
Page 13
Category Description Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery Security Security cable slot Operating system Preinstalled: ● Windows® 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate ● Linux embedded HP QuickWeb Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive (primary and secondary) ● RTC battery ● WLAN module ● Memory modules (2) ENWW 5
Category Description Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery Security Security cable slot Operating system Preinstalled: ● Windows® 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate ● Linux embedded HP QuickWeb Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive (primary and secondary) ● RTC battery ● WLAN module ● Memory modules (2) ENWW 5
HP ENVY 17 - Maintenance and Service Guide
Page 22
...to the computer. ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: A battery is charging. ● White: The computer is connected to ... 14 Chapter 2 External component identification ENWW Right-side components Item (1) (2) Component USB ports (2) Digital Media Slot (3) Optical drive (4) Battery light (5) Power connector (6) Security cable slot Description Connect optional USB devices. ● Memory Stick ● Memory Stick Pro ●...
...to the computer. ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: A battery is charging. ● White: The computer is connected to ... 14 Chapter 2 External component identification ENWW Right-side components Item (1) (2) Component USB ports (2) Digital Media Slot (3) Optical drive (4) Battery light (5) Power connector (6) Security cable slot Description Connect optional USB devices. ● Memory Stick ● Memory Stick Pro ●...
HP ENVY 17 - Maintenance and Service Guide
Page 23
.... Holds the hard drive. NOTE: The computer fan starts up automatically to cool internal components. It is preinstalled in the battery bay at the factory. Bottom components Item (1) (2) Component Subwoofer Battery bay (3) Vents (7) (4) Hard drive bay (5) Memory module compartment (6) Battery release latch Description Contains the subwoofer speaker. ENWW Bottom components 15 NOTE: The...
.... Holds the hard drive. NOTE: The computer fan starts up automatically to cool internal components. It is preinstalled in the battery bay at the factory. Bottom components Item (1) (2) Component Subwoofer Battery bay (3) Vents (7) (4) Hard drive bay (5) Memory module compartment (6) Battery release latch Description Contains the subwoofer speaker. ENWW Bottom components 15 NOTE: The...
HP ENVY 17 - Maintenance and Service Guide
Page 28
Item (9a) (9b) (10) (11) (12) (13) (14) (15) (16) (17) (18) Description Plastics Kit, includes: Hard drive cover memory module compartment cover Processor (includes replacement thermal material): Intel Core i7-820QM 1.73-GHz (SC turbo ...-GB solid-state drive Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and cable and secondary hard drive bracket and cable) RTC battery Memory modules (2, PC3, 10600, 1333-MHz) 4-GB Spare part number 603795-001 583053-001 586170-001 594188-001 594187-001 597624-001 608650-001 603799...
Item (9a) (9b) (10) (11) (12) (13) (14) (15) (16) (17) (18) Description Plastics Kit, includes: Hard drive cover memory module compartment cover Processor (includes replacement thermal material): Intel Core i7-820QM 1.73-GHz (SC turbo ...-GB solid-state drive Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and cable and secondary hard drive bracket and cable) RTC battery Memory modules (2, PC3, 10600, 1333-MHz) 4-GB Spare part number 603795-001 583053-001 586170-001 594188-001 594187-001 597624-001 608650-001 603799...
HP ENVY 17 - Maintenance and Service Guide
Page 35
...35W processor (includes replacement thermal material) 2-GB memory module (PC3, 10600, 1333-MHz) 4-GB memory module (PC3, 10600, 1333-MHz) RTC battery System board (includes 1 GB of discrete graphics subsystem memory and replacement thermal material) Hard Drive Hardware Kit (includes primary hard drive bracket and cable and... secondary hard drive bracket and cable) 17.3-in AG, FG, HD display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers...
...35W processor (includes replacement thermal material) 2-GB memory module (PC3, 10600, 1333-MHz) 4-GB memory module (PC3, 10600, 1333-MHz) RTC battery System board (includes 1 GB of discrete graphics subsystem memory and replacement thermal material) Hard Drive Hardware Kit (includes primary hard drive bracket and cable and... secondary hard drive bracket and cable) 17.3-in AG, FG, HD display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers...
HP ENVY 17 - Maintenance and Service Guide
Page 45
...it is seated. To insert the battery, insert the rear edge of the battery into place. The battery release latch automatically locks the battery into the battery bay, and pivot the front edge of the battery (2) upward. 4. Remove the battery from the computer. Disconnect the power ...through the operating system. 2. Remove the battery: 1. Slide the battery release latch (1) to the computer. 3. ENWW Component replacement procedures 37 If you . 2. Battery Description 9-cell, 93-Wh, 2.8-Ah, Li-ion battery 6-cell, 62-Wh, 2.8-Ah, Li-ion battery Spare part number 593550-001 593562-001...
...it is seated. To insert the battery, insert the rear edge of the battery into place. The battery release latch automatically locks the battery into the battery bay, and pivot the front edge of the battery (2) upward. 4. Remove the battery from the computer. Disconnect the power ...through the operating system. 2. Remove the battery: 1. Slide the battery release latch (1) to the computer. 3. ENWW Component replacement procedures 37 If you . 2. Battery Description 9-cell, 93-Wh, 2.8-Ah, Li-ion battery 6-cell, 62-Wh, 2.8-Ah, Li-ion battery Spare part number 593550-001 593562-001...
HP ENVY 17 - Maintenance and Service Guide
Page 46
... power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). Remove the hard drive cover (see Memory module on , and then shut it down the computer. Remove the primary hard drive...
... power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). Remove the hard drive cover (see Memory module on , and then shut it down the computer. Remove the primary hard drive...
HP ENVY 17 - Maintenance and Service Guide
Page 49
...the computer on page 37). 5. Remove the hard drive cover (see Battery on , and then shut it down the computer. RTC battery Description RTC battery Spare part number 602745-001 Before removing the RTC battery, follow these steps: 1. Disconnect all external devices connected to install the... RTC battery. Disconnect the power from the computer by first unplugging ...
...the computer on page 37). 5. Remove the hard drive cover (see Battery on , and then shut it down the computer. RTC battery Description RTC battery Spare part number 602745-001 Before removing the RTC battery, follow these steps: 1. Disconnect all external devices connected to install the... RTC battery. Disconnect the power from the computer by first unplugging ...
HP ENVY 17 - Maintenance and Service Guide
Page 50
...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Primary hard drive on page 37). 5. Pivot the front edge of the memory module slot to release the memory module. (The memory module... or in the Plastics Kit, spare part number 603795-001. The memory module slot contains the primary memory module. 4. Remove the hard drive cover (see Battery on page 38). Memory module Description 4-GB (PC3, 10600, 1333-MHz) 2-GB (PC3, 10600, 1333-MHz) Spare part number 599092-001 598856-001 ...
...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Primary hard drive on page 37). 5. Pivot the front edge of the memory module slot to release the memory module. (The memory module... or in the Plastics Kit, spare part number 603795-001. The memory module slot contains the primary memory module. 4. Remove the hard drive cover (see Battery on page 38). Memory module Description 4-GB (PC3, 10600, 1333-MHz) 2-GB (PC3, 10600, 1333-MHz) Spare part number 599092-001 598856-001 ...
HP ENVY 17 - Maintenance and Service Guide
Page 52
... and then unplugging the AC adapter from the computer. 4. Remove the memory module compartment cover (see Memory module on page 37). 5. Remove the battery (see Primary hard drive on , and then shut it down the computer. Secondary hard drive NOTE: The hard drive spare part kit includes a ...secondary hard drive 603772-001 bracket and cable) Before removing the secondary hard drive, follow these steps: 1. Remove the hard drive cover (see Battery on page 42). 44 Chapter 4 Removal and replacement procedures ENWW If you are unsure whether the computer is off or in Hibernation, turn the...
... and then unplugging the AC adapter from the computer. 4. Remove the memory module compartment cover (see Memory module on page 37). 5. Remove the battery (see Primary hard drive on , and then shut it down the computer. Secondary hard drive NOTE: The hard drive spare part kit includes a ...secondary hard drive 603772-001 bracket and cable) Before removing the secondary hard drive, follow these steps: 1. Remove the hard drive cover (see Battery on page 42). 44 Chapter 4 Removal and replacement procedures ENWW If you are unsure whether the computer is off or in Hibernation, turn the...
HP ENVY 17 - Maintenance and Service Guide
Page 56
Shut down through the operating system. 2. Remove the memory module compartment cover (see Battery on page 37). 5. Remove the battery (see Memory module on , and then shut it down the computer. Kitts and Nevis, St. Disconnect the power from the computer. 4. Virgin Islands, and the ...
Shut down through the operating system. 2. Remove the memory module compartment cover (see Battery on page 37). 5. Remove the battery (see Memory module on , and then shut it down the computer. Kitts and Nevis, St. Disconnect the power from the computer. 4. Virgin Islands, and the ...
HP ENVY 17 - Maintenance and Service Guide
Page 58
... 603791-131 603791-251 603791-AD1 603791-071 603791-BG1 603791-281 603791-031 603791-001 Before removing the keyboard, follow these steps: 1. Remove the battery (see Memory module on page 37). 5. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. Disconnect all external ...unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the memory module compartment cover (see Battery on page 42). 50 Chapter 4 Removal and replacement procedures ENWW Shut down through the operating system. 2.
... 603791-131 603791-251 603791-AD1 603791-071 603791-BG1 603791-281 603791-031 603791-001 Before removing the keyboard, follow these steps: 1. Remove the battery (see Memory module on page 37). 5. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. Disconnect all external ...unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the memory module compartment cover (see Battery on page 42). 50 Chapter 4 Removal and replacement procedures ENWW Shut down through the operating system. 2.
HP ENVY 17 - Maintenance and Service Guide
Page 60
Reverse this procedure to the computer. 3. Remove the memory module compartment cover (see Battery on , and then shut it down the computer. Turn the computer upside down, with the front toward you are included in Hibernation, turn the ...the computer. 4. 5. The rubber feet are unsure whether the computer is attached, and then disconnect the keyboard light cable (2) from the system board. 6. Remove the battery (see Memory module on page 50). Remove the keyboard (see Keyboard on page 42). 6. Shut down through the operating system. 2. Remove the top cover: 1. Disconnect...
Reverse this procedure to the computer. 3. Remove the memory module compartment cover (see Battery on , and then shut it down the computer. Turn the computer upside down, with the front toward you are included in Hibernation, turn the ...the computer. 4. 5. The rubber feet are unsure whether the computer is attached, and then disconnect the keyboard light cable (2) from the system board. 6. Remove the battery (see Memory module on page 50). Remove the keyboard (see Keyboard on page 42). 6. Shut down through the operating system. 2. Remove the top cover: 1. Disconnect...
HP ENVY 17 - Maintenance and Service Guide
Page 61
Remove the two Phillips PM2.5×5.0 screws (3) that secure the top cover to the computer in the battery bay. 5. Open the computer as far as it rests at an angle. ENWW Component replacement procedures 53 Remove the three Phillips PM2.5×5.0 screws (3) that ...
Remove the two Phillips PM2.5×5.0 screws (3) that secure the top cover to the computer in the battery bay. 5. Open the computer as far as it rests at an angle. ENWW Component replacement procedures 53 Remove the three Phillips PM2.5×5.0 screws (3) that ...
HP ENVY 17 - Maintenance and Service Guide
Page 63
... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Keyboard (see Battery on page 50) c. Remove the battery (see Keyboard on page 37), and then remove the following components: a. Remove the two Phillips PM2.5×5.0 screws (1) that secure the power...
... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Keyboard (see Battery on page 50) c. Remove the battery (see Keyboard on page 37), and then remove the following components: a. Remove the two Phillips PM2.5×5.0 screws (1) that secure the power...
HP ENVY 17 - Maintenance and Service Guide
Page 64
.../Card Reader board cable is attached to the base enclosure with double-sided tape). 3. Remove the battery (see Memory module on page 52) Remove the processor USB/Card Reader board: 1. memory module compartment cover (see Battery on , and then shut it down the computer. Top cover (see Keyboard on page 50) c. Remove...
.../Card Reader board cable is attached to the base enclosure with double-sided tape). 3. Remove the battery (see Memory module on page 52) Remove the processor USB/Card Reader board: 1. memory module compartment cover (see Battery on , and then shut it down the computer. Top cover (see Keyboard on page 50) c. Remove...
HP ENVY 17 - Maintenance and Service Guide
Page 65
... whether the computer is off or in Hibernation, turn the computer on page 37), and then remove the following components: a. Remove the battery (see Keyboard on page 52) ENWW Component replacement procedures 57 Optical drive NOTE: The optical drive spare part kit includes a optical drive bracket... Before removing the optical drive, follow these steps: 1. Disconnect all external devices connected to install the USB/Card Reader board. 4. Keyboard (see Battery on , and then shut it down the computer. Top cover (see Memory module on page 42) b. memory module compartment cover (see Top ...
... whether the computer is off or in Hibernation, turn the computer on page 37), and then remove the following components: a. Remove the battery (see Keyboard on page 52) ENWW Component replacement procedures 57 Optical drive NOTE: The optical drive spare part kit includes a optical drive bracket... Before removing the optical drive, follow these steps: 1. Disconnect all external devices connected to install the USB/Card Reader board. 4. Keyboard (see Battery on , and then shut it down the computer. Top cover (see Memory module on page 42) b. memory module compartment cover (see Top ...
HP ENVY 17 - Maintenance and Service Guide
Page 67
... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the clips (2) built into the base enclosure. 5. Remove the battery (see Memory module on page 37), and then remove the following components: a. Release the power cable from the computer. 4. Release the power connector (4) ... the computer is off or in Hibernation, turn the computer on, and then shut it down the computer. memory module compartment cover (see Battery on page 42) b. Shut down through the operating system. 2. Reverse this procedure to install the power connector cable.
... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the clips (2) built into the base enclosure. 5. Remove the battery (see Memory module on page 37), and then remove the following components: a. Release the power cable from the computer. 4. Release the power connector (4) ... the computer is off or in Hibernation, turn the computer on, and then shut it down the computer. memory module compartment cover (see Battery on page 42) b. Shut down through the operating system. 2. Reverse this procedure to install the power connector cable.