Resolving Start Up and No Boot Problems Checklist
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...actions. Symptom: LED lights do not glow, display is no power available to resolve problems when computer does not startup or boot properly. HP Notebook PCs - If there is black, computer does not start If LEDs do hard reset If memory or hard drive components were replaced, reinstall ...to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to the notebook. Symptom: LEDs blink or computer beeps but computer fails to help with diagnostics testing Contact HP for technical assistance. If computer does not start...
...actions. Symptom: LED lights do not glow, display is no power available to resolve problems when computer does not startup or boot properly. HP Notebook PCs - If there is black, computer does not start If LEDs do hard reset If memory or hard drive components were replaced, reinstall ...to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to the notebook. Symptom: LEDs blink or computer beeps but computer fails to help with diagnostics testing Contact HP for technical assistance. If computer does not start...
Resolving Start Up and No Boot Problems Checklist
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...but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to ...may display an error message on system failure to view error message Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and ...
...but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to ...may display an error message on system failure to view error message Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and ...
Limited warranty and technical support (1 Year)
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... RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE HP PRODUCT WAS MANUFACTURED. No change to run an HP diagnostic test. English 3 HP is only warranted from which the serial number has been removed or that has been damaged ...or rendered defective (a) as a result of the HP Product. These terms and conditions supersede any product from defects ...
... RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE HP PRODUCT WAS MANUFACTURED. No change to run an HP diagnostic test. English 3 HP is only warranted from which the serial number has been removed or that has been damaged ...or rendered defective (a) as a result of the HP Product. These terms and conditions supersede any product from defects ...
HP ENVY 15 User Guide - Windows 7
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... 43 Selecting a different power plan 43 Customizing power plans 43 Setting password protection on wakeup 44 Using external AC power ...45 Connecting AC power ...45 Testing an AC adapter ...46 Using battery power ...47 Identifying batteries ...47 Finding battery information in Help and Support 47 Using Battery Check ...47 Displaying the...
... 43 Selecting a different power plan 43 Customizing power plans 43 Setting password protection on wakeup 44 Using external AC power ...45 Connecting AC power ...45 Testing an AC adapter ...46 Using battery power ...47 Identifying batteries ...47 Finding battery information in Help and Support 47 Using Battery Check ...47 Displaying the...
HP ENVY 15 User Guide - Windows 7
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... to the Regulatory, Safety and Environmental Notices. For additional safety information, refer to install any sound event, such as a beep or alarm, and click the Test button. NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore unusable through connected headphones. 32 Chapter 5 Multimedia You...
... to the Regulatory, Safety and Environmental Notices. For additional safety information, refer to install any sound event, such as a beep or alarm, and click the Test button. NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore unusable through connected headphones. 32 Chapter 5 Multimedia You...
HP ENVY 15 User Guide - Windows 7
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Plug the other end of the following symptoms when it into an AC outlet (3). To test the AC adapter: 1. Turn on the computer. ● If the power light turns on obtaining a replacement AC power adapter. Contact technical support for information on , .... ● If the power light remains off, the AC adapter is off. Select Start > Help and Support > Get assistance. 46 Chapter 6 Power management Testing an AC adapter Test the AC adapter if the computer exhibits any of the power cord into an AC outlet. 3. Remove the battery from the computer. 2. Connect the...
Plug the other end of the following symptoms when it into an AC outlet (3). To test the AC adapter: 1. Turn on the computer. ● If the power light turns on obtaining a replacement AC power adapter. Contact technical support for information on , .... ● If the power light remains off, the AC adapter is off. Select Start > Help and Support > Get assistance. 46 Chapter 6 Power management Testing an AC adapter Test the AC adapter if the computer exhibits any of the power cord into an AC outlet. 3. Remove the battery from the computer. 2. Connect the...
HP ENVY 15 User Guide - Windows 7
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...information in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to battery power if the AC adapter is ...power charges the battery and also protects your work . However, a battery in the computer whenever the computer is off and unplugged from HP. NOTE: The display brightness is running on the computer, display brightness, external devices connected to the primary battery. WARNING! Remove any...
...information in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to battery power if the AC adapter is ...power charges the battery and also protects your work . However, a battery in the computer whenever the computer is off and unplugged from HP. NOTE: The display brightness is running on the computer, display brightness, external devices connected to the primary battery. WARNING! Remove any...
HP ENVY 15 User Guide - Windows 7
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...delay for : ◦ Notebook Hard Drive ◦ USB Diskette on Key/USB Hard Drive ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network adapter Diagnostics menu Select Primary Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a ... of 5 seconds each (0, 5, 10, 15, 20). ● HP QuickWeb-Enable/disable the HP QuickWeb Boot Menu at boot time. Run a comprehensive self-test on the system memory. 88 Appendix A Setup Utility (BIOS) Run a diagnostic test on the secondary hard drive. Select Action Key Mode Boot Options To ...
...delay for : ◦ Notebook Hard Drive ◦ USB Diskette on Key/USB Hard Drive ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network adapter Diagnostics menu Select Primary Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a ... of 5 seconds each (0, 5, 10, 15, 20). ● HP QuickWeb-Enable/disable the HP QuickWeb Boot Menu at boot time. Run a comprehensive self-test on the system memory. 88 Appendix A Setup Utility (BIOS) Run a diagnostic test on the secondary hard drive. Select Action Key Mode Boot Options To ...
HP ENVY 15 User Guide - Windows 7
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Index A AC adapter identifying 10 testing 46 AC power, connecting 45 accessory battery components 52 inserting 52 removing 52 accessory battery charge lights 52 accessory battery connector, identifying 8 accessory battery fuel ...
Index A AC adapter identifying 10 testing 46 AC power, connecting 45 accessory battery components 52 inserting 52 removing 52 accessory battery charge lights 52 accessory battery connector, identifying 8 accessory battery fuel ...
HP ENVY 15 User Guide - Windows 7
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..., identifying 7 power cord, identifying 10 power light, identifying 3 power-on password creating 79 entering 79 managing 79 primary hard disk self test 88 print options key, identifying 5 Product Key 11 product name and number, computer 11 programs, using 31 projector, connecting 34 Q QuickLock...identifying 7 rotating TouchPad gesture 24 S screen brightness keys 25 screen image, switching 26 scrolling TouchPad gesture 24 secondary hard disk self test 88 security cable slot, identifying 6 security cable, installing 83 Security menu 87 security, wireless 16 serial number, computer 11 service...
..., identifying 7 power cord, identifying 10 power light, identifying 3 power-on password creating 79 entering 79 managing 79 primary hard disk self test 88 print options key, identifying 5 Product Key 11 product name and number, computer 11 programs, using 31 projector, connecting 34 Q QuickLock...identifying 7 rotating TouchPad gesture 24 S screen brightness keys 25 screen image, switching 26 scrolling TouchPad gesture 24 secondary hard disk self test 88 security cable slot, identifying 6 security cable, installing 83 Security menu 87 security, wireless 16 serial number, computer 11 service...
HP ENVY 17 - Maintenance and Service Guide
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.... ● Protect ESD-sensitive parts and assemblies with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. Be sure that proper materials are selected to avoid static charging.
.... ● Protect ESD-sensitive parts and assemblies with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. Be sure that proper materials are selected to avoid static charging.
HP Notebook Reference Guide - Windows 7
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Using SkyRoom (select models only 16 Video ...16 VGA ...16 DisplayPort ...17 HDMI ...17 Configuring audio for HDMI 18 Using HP MediaSmart (select models only 19 4 Power management ...20 Shutting down the computer ...20 Setting power options ...20 Using power-saving states 20 Initiating and exiting ... cannot exit Hibernation 26 Conserving battery power 26 Storing a battery ...26 Disposing of a used battery 26 Replacing the battery ...26 Using external AC power ...27 Testing an AC adapter ...28 Switching between graphics modes (select models only 28 vi
Using SkyRoom (select models only 16 Video ...16 VGA ...16 DisplayPort ...17 HDMI ...17 Configuring audio for HDMI 18 Using HP MediaSmart (select models only 19 4 Power management ...20 Shutting down the computer ...20 Setting power options ...20 Using power-saving states 20 Initiating and exiting ... cannot exit Hibernation 26 Conserving battery power 26 Storing a battery ...26 Disposing of a used battery 26 Replacing the battery ...26 Using external AC power ...27 Testing an AC adapter ...28 Switching between graphics modes (select models only 28 vi
HP Notebook Reference Guide - Windows 7
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... connected headphones. Select Start > Control Panel > Hardware and Sound > Sound. 2. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of volume controls your computer, follow these...
... connected headphones. Select Start > Control Panel > Hardware and Sound > Sound. 2. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of volume controls your computer, follow these...
HP Notebook Reference Guide - Windows 7
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... battery and also protects your work in Windows 7 Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles... can keep a battery in the computer or in storage, depending on how you use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from...
... battery and also protects your work in Windows 7 Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles... can keep a battery in the computer or in storage, depending on how you use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from...
HP Notebook Reference Guide - Windows 7
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.... NOTE: In some instances, in slate mode, the screen orientation is about to the high-performance mode. If you use HDMI. Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to switch. Similarly, when you switch between ...it into an AC outlet. 4. Remove the battery from AC power to battery power, the computer can switch back to switch graphics modes. To test the AC adapter: 1. It may prompt you can not use the powersaving mode, you switch from the computer. 3. While the computer switches modes,...
.... NOTE: In some instances, in slate mode, the screen orientation is about to the high-performance mode. If you use HDMI. Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to switch. Similarly, when you switch between ...it into an AC outlet. 4. Remove the battery from AC power to battery power, the computer can switch back to switch graphics modes. To test the AC adapter: 1. It may prompt you can not use the powersaving mode, you switch from the computer. 3. While the computer switches modes,...
HP Notebook Reference Guide - Windows 7
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...cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator password creating 51 entering 51 ...card inserting 29 removing 29 supported formats 29 Disk Cleanup software 42 Disk Defragmenter software 41 DisplayPort, connecting 17 docking connector 40 drive light 43 drive media 21 drivers 30 drives external 39 handling 41 hard 39 ...software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
...cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator password creating 51 entering 51 ...card inserting 29 removing 29 supported formats 29 Disk Cleanup software 42 Disk Defragmenter software 41 DisplayPort, connecting 17 docking connector 40 drive light 43 drive media 21 drivers 30 drives external 39 handling 41 hard 39 ...software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
HP Notebook Reference Guide - Windows 7
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...Cleanup 42 Disk Defragmenter 41 HP Connection Manager 4 HP MediaSmart 19 HP ProtectSmart Hard Drive Protection 43 HP SkyRoom 16 HP Wireless Assistant 4 Standby 20 storing a battery 26 switch, power 20 switchable graphics 28 system information, displaying 56 T temperature 26 testing an AC adapter 28 ...3 wireless encryption 6 wireless network (WLAN) connecting to existing 5 equipment needed 6 security 6 writable media 21 WWAN device 7 Z zoomed video PC Cards 30 U unresponsive system 20 USB cable, connecting 36 USB devices connecting 35 description 35 removing 36 USB hubs 35 using a modem 9 ...
...Cleanup 42 Disk Defragmenter 41 HP Connection Manager 4 HP MediaSmart 19 HP ProtectSmart Hard Drive Protection 43 HP SkyRoom 16 HP Wireless Assistant 4 Standby 20 storing a battery 26 switch, power 20 switchable graphics 28 system information, displaying 56 T temperature 26 testing an AC adapter 28 ...3 wireless encryption 6 wireless network (WLAN) connecting to existing 5 equipment needed 6 security 6 writable media 21 WWAN device 7 Z zoomed video PC Cards 30 U unresponsive system 20 USB cable, connecting 36 USB devices connecting 35 description 35 removing 36 USB hubs 35 using a modem 9 ...