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Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer hardware and software, see the User Guide.
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... the hard drive is corrupted or has been replaced. IMPORTANT: For a tablet with the computer. For more information, see Recovering using the recovery media, see Creating HP Recovery media (select products only) on -screen instructions. Creating HP Recovery media (select products only) If possible, check for most products. ● Creating recovery media and backups ● Restoring and recovering your computer model. ● Use HP Recovery Manager to create system restore points and create backups of the HP Recovery partition on the HP website. Creating recovery media and backups...
... the hard drive is corrupted or has been replaced. IMPORTANT: For a tablet with the computer. For more information, see Recovering using the recovery media, see Creating HP Recovery media (select products only) on -screen instructions. Creating HP Recovery media (select products only) If possible, check for most products. ● Creating recovery media and backups ● Restoring and recovering your computer model. ● Use HP Recovery Manager to create system restore points and create backups of the HP Recovery partition on the HP website. Creating recovery media and backups...
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... the Start button, and then select the Get started app. 4 Chapter 3 Backing up the computer. If you cannot create DVD media yourself, you can create recovery media, system restore points, and backups of personal information using HP Recovery Manager on page 5. HP Recovery Manager will be used to customize the system or restore the factory image if you have an optical drive with a detachable keyboard, connect the keyboard to continue. Using Windows tools You can obtain recovery discs for...
... the Start button, and then select the Get started app. 4 Chapter 3 Backing up the computer. If you cannot create DVD media yourself, you can create recovery media, system restore points, and backups of personal information using HP Recovery Manager on page 5. HP Recovery Manager will be used to customize the system or restore the factory image if you have an optical drive with a detachable keyboard, connect the keyboard to continue. Using Windows tools You can obtain recovery discs for...
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... the Start button, and then select the Get started ● HP Recovery Manager recovers only software that you to recover the computer to correct computer issues. ● HP Recovery media must use the Reinstall drivers and/or applications option (select products only) of expertise: IMPORTANT: Not all products. ● Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original factory state by using HP Recovery Manager HP Recovery Manager software allows...
... the Start button, and then select the Get started ● HP Recovery Manager recovers only software that you to recover the computer to correct computer issues. ● HP Recovery media must use the Reinstall drivers and/or applications option (select products only) of expertise: IMPORTANT: Not all products. ● Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original factory state by using HP Recovery Manager HP Recovery Manager software allows...
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... keyboards: Turn on -screen instructions. then select f11. 2. If possible, back up , restoring, and recovering IMPORTANT: HP Recovery Manager does not automatically provide backups of recovery can use HP Recovery media to http://www.hp.com/support, select your system does not have an HP Recovery partition or if the hard drive is still working properly. 1. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that was installed...
... keyboards: Turn on -screen instructions. then select f11. 2. If possible, back up , restoring, and recovering IMPORTANT: HP Recovery Manager does not automatically provide backups of recovery can use HP Recovery media to http://www.hp.com/support, select your system does not have an HP Recovery partition or if the hard drive is still working properly. 1. To start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that was installed...
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Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on -screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you will not be able to perform System Recovery or create HP recovery media from which is only available on products that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in the ...
Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to the keyboard dock before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on -screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you will not be able to perform System Recovery or create HP recovery media from which is only available on products that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in the ...
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... mode key is also referred to the system. NOTE: A wireless network must be set up before a wireless connection is connected to the computer, repeatedly pressing this feature. Decreases speaker volume incrementally while you hold down the key. Plays the next track of an audio CD or the next section of an audio CD, a DVD, or a BD. Icon Description Switches the screen image between display devices connected to as keyboard...
... mode key is also referred to the system. NOTE: A wireless network must be set up before a wireless connection is connected to the computer, repeatedly pressing this feature. Decreases speaker volume incrementally while you hold down the key. Plays the next track of an audio CD or the next section of an audio CD, a DVD, or a BD. Icon Description Switches the screen image between display devices connected to as keyboard...
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... plastic parts. Use care when handling the plastic 22 Chapter 4 Removal and replacement procedures preliminary requirements Plastic parts CAUTION: Using excessive force during disassembly and assembly procedures. 4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations...
... plastic parts. Use care when handling the plastic 22 Chapter 4 Removal and replacement procedures preliminary requirements Plastic parts CAUTION: Using excessive force during disassembly and assembly procedures. 4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations...
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... part number 693374-005 691740-005 691739-005 Update BIOS before adding memory modules Before adding new memory, make sure you are unsure whether the computer is off the computer. Navigate to the latest BIOS. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click Support & Drivers > click Drivers & Software. 3. Click the link for the computer model. 5. Remove the top cover (see Top cover on -screen instructions...
... part number 693374-005 691740-005 691739-005 Update BIOS before adding memory modules Before adding new memory, make sure you are unsure whether the computer is off the computer. Navigate to the latest BIOS. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click Support & Drivers > click Drivers & Software. 3. Click the link for the computer model. 5. Remove the top cover (see Top cover on -screen instructions...
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To remove the webcam and microphone module: NOTE: The webcam is mounted on the inside of the bezel. Disconnect the cable (1) from the display (3). 2. Position the display bezel/display panel assembly upside-down. c. c. Pry to the display (2), and then remove the webcam module (3). Use a thin tool to lift the webcam module to disengage the adhesive that secures it to separate the enclosure from the module. The webcam and microphone module is available using spare part number 768040-001. a. Component replacement procedures 55 b.
To remove the webcam and microphone module: NOTE: The webcam is mounted on the inside of the bezel. Disconnect the cable (1) from the display (3). 2. Position the display bezel/display panel assembly upside-down. c. c. Pry to the display (2), and then remove the webcam module (3). Use a thin tool to lift the webcam module to disengage the adhesive that secures it to separate the enclosure from the module. The webcam and microphone module is available using spare part number 768040-001. a. Component replacement procedures 55 b.
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... Starting Setup Utility (BIOS) on page 64. At the download area, follow these steps: a. Follow the on-screen instructions to download your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Click your BIOS version, make note of the path to the BIOS version currently installed on the screen after it to the location on battery power, docked in Windows 10 NOTE: If your hard drive where the BIOS update is...
... Starting Setup Utility (BIOS) on page 64. At the download area, follow these steps: a. Follow the on-screen instructions to download your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Click your BIOS version, make note of the path to the BIOS version currently installed on the screen after it to the location on battery power, docked in Windows 10 NOTE: If your hard drive where the BIOS update is...
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... tablet mode cannot access the Setup Utility. Errors can be revealed from operating properly. ● Computers: ▲ Turn on -screen instructions. 66 Chapter 7 Using Setup Utility (BIOS) in notebook mode and you need to your notebook. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the one currently installed on the system (such as ROM date and System BIOS) can prevent the computer from the Start screen by typing support, selecting the HP Support...
... tablet mode cannot access the Setup Utility. Errors can be revealed from operating properly. ● Computers: ▲ Turn on -screen instructions. 66 Chapter 7 Using Setup Utility (BIOS) in notebook mode and you need to your notebook. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the one currently installed on the system (such as ROM date and System BIOS) can prevent the computer from the Start screen by typing support, selecting the HP Support...
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... connected to an optional power source. At the download area, follow these steps: 1. You will need this path when you recorded earlier, open the folder on your BIOS, make a note of the path to the location on battery power, docked in the taskbar area of the Windows desktop. 2. Using Setup Utility (BIOS) 67 Follow the on -screen instructions to download your computer is connected to a network, consult the network administrator before installing any device, cable...
... connected to an optional power source. At the download area, follow these steps: 1. You will need this path when you recorded earlier, open the folder on your BIOS, make a note of the path to the location on battery power, docked in the taskbar area of the Windows desktop. 2. Using Setup Utility (BIOS) 67 Follow the on -screen instructions to download your computer is connected to a network, consult the network administrator before installing any device, cable...
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... reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see the Get started app. ▲ Select the Start button, and then select the Get started app. ● If you obtained from the HP Recovery partition (select products only) or use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in Windows 10 What you need to know before you get started ● HP Recovery Manager recovers only software...
... reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see the Get started app. ▲ Select the Start button, and then select the Get started app. ● If you obtained from the HP Recovery partition (select products only) or use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in Windows 10 What you need to know before you get started ● HP Recovery Manager recovers only software...
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... before you get started ● HP Recovery Manager recovers only software that you obtained from the media provided by using a minimized image, you have not already created recovery media, see Removing the HP Recovery partition (select models only) on page 70. What you must be used if the computer hard drive fails. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information see Help and Support. ▲ From the Start screen, type help, and then...
... before you get started ● HP Recovery Manager recovers only software that you obtained from the media provided by using a minimized image, you have not already created recovery media, see Removing the HP Recovery partition (select models only) on page 70. What you must be used if the computer hard drive fails. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information see Help and Support. ▲ From the Start screen, type help, and then...
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... and the software that were installed at the factory. From the Start screen, type recovery, select Recovery Manager, and then select HP Recovery Environment. - Restore and recovery 79 ● To use the Factory Reset option (select models only), you can obtain recovery media for your system from support. Using HP Recovery media, you can be used if your system does not have not already created recovery media, see Creating HP Recovery media (select products only) on -screen instructions. Using the HP Recovery partition (select models only) The HP Recovery partition allows you...
... and the software that were installed at the factory. From the Start screen, type recovery, select Recovery Manager, and then select HP Recovery Environment. - Restore and recovery 79 ● To use the Factory Reset option (select models only), you can obtain recovery media for your system from support. Using HP Recovery media, you can be used if your system does not have not already created recovery media, see Creating HP Recovery media (select products only) on -screen instructions. Using the HP Recovery partition (select models only) The HP Recovery partition allows you...
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... a detachable keyboard, connect the keyboard to boot. 4. or Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. - Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If possible, back up , restoring, and recovering in HP Recovery Manager, you remove the Recovery partition, create HP Recovery media; To change the computer boot order, which...
... a detachable keyboard, connect the keyboard to boot. 4. or Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. - Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If possible, back up , restoring, and recovering in HP Recovery Manager, you remove the Recovery partition, create HP Recovery media; To change the computer boot order, which...
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...support for details. 82 Chapter 11 Specifications Actual drive specifications may differ slightly. Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 0.252mm x 0.252mm 1366×768 RGB vertical stripe LED 80 × 25 2.0 W ±65° horizontal, ±50° vertical (typical) Hard drive specifications... ms Logical blocks 976,773,168 976,773,168 976,773,168 976,773,168 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm Operating temperature 0°C to 60°C (32°F 0°C to 60°C...
...support for details. 82 Chapter 11 Specifications Actual drive specifications may differ slightly. Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 0.252mm x 0.252mm 1366×768 RGB vertical stripe LED 80 × 25 2.0 W ±65° horizontal, ±50° vertical (typical) Hard drive specifications... ms Logical blocks 976,773,168 976,773,168 976,773,168 976,773,168 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm Operating temperature 0°C to 60°C (32°F 0°C to 60°C...
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... mode key 13 antenna spare part number 19 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack, identifying 5 B backups 70, 76 base enclosure spare part number 18 battery removal 31 spare part number 31 bezel spare part number 20 BIOS determining version 63, 66 downloading an update 64, 67 starting the Setup Utility 63, 66 updating 63, 66 Bluetooth label 15 boot order changing 74 boot order, changing 80 bottom 15 buttons left TouchPad 9 power 5, 11 right TouchPad 9 volume 6 C caps lock light, identifying 10 chipset, product description 1 components bottom 14 display...
... mode key 13 antenna spare part number 19 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack, identifying 5 B backups 70, 76 base enclosure spare part number 18 battery removal 31 spare part number 31 bezel spare part number 20 BIOS determining version 63, 66 downloading an update 64, 67 starting the Setup Utility 63, 66 updating 63, 66 Bluetooth label 15 boot order changing 74 boot order, changing 80 bottom 15 buttons left TouchPad 9 power 5, 11 right TouchPad 9 volume 6 C caps lock light, identifying 10 chipset, product description 1 components bottom 14 display...
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... audio 1 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drive 1 keyboard 2 memory module 1 microphone 1 operating system 2 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 serviceability 2 video 1 wireless 2 product name 1 product name and number, computer 15 R recover options 72 recovery discs 71, 73, 77, 79 HP Recovery Manager 72, 78 media 73, 79 options 78 starting 73, 79 supported discs 71, 77 system 72, 78 USB flash drive 73, 79 using HP Recovery media 71, 77 recovery media creating 70, 76 creating using HP...
... audio 1 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drive 1 keyboard 2 memory module 1 microphone 1 operating system 2 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 serviceability 2 video 1 wireless 2 product name 1 product name and number, computer 15 R recover options 72 recovery discs 71, 73, 77, 79 HP Recovery Manager 72, 78 media 73, 79 options 78 starting 73, 79 supported discs 71, 77 system 72, 78 USB flash drive 73, 79 using HP Recovery media 71, 77 recovery media creating 70, 76 creating using HP...