HP Notebook Reference Guide - Windows 7
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Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select... Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive Protection (select models only 37 Identifying HP ProtectSmart Hard Drive Protection status 38 Managing power with a parked hard drive 38 Using HP ProtectSmart Hard Drive Protection software 39 Using optical drives...
Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select... Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive Protection (select models only 37 Identifying HP ProtectSmart Hard Drive Protection status 38 Managing power with a parked hard drive 38 Using HP ProtectSmart Hard Drive Protection software 39 Using optical drives...
HP Notebook Reference Guide - Windows 7
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...HP Customer Support to report the issue and purchase a replacement battery. Turn on or restart the computer. NOTE: If you need to stop a diagnostics test while it is displayed, press f2. 2. If it attempts to move the data to a good sector. ● Memory test-This test analyzes the physical condition of the hard drive...While the "Press the ESC key for intermittent problems that the start-up test does not detect. ● Hard disk test-This test analyzes the physical condition of the hard drive, and then checks all data in the lower-left corner of the battery. To start -up test-This ...
...HP Customer Support to report the issue and purchase a replacement battery. Turn on or restart the computer. NOTE: If you need to stop a diagnostics test while it is displayed, press f2. 2. If it attempts to move the data to a good sector. ● Memory test-This test analyzes the physical condition of the hard drive...While the "Press the ESC key for intermittent problems that the start-up test does not detect. ● Hard disk test-This test analyzes the physical condition of the hard drive, and then checks all data in the lower-left corner of the battery. To start -up test-This ...
HP ENVY14 Getting Started - Windows 7
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... only 35 Identifying the accessory battery components 35 Inserting or removing an accessory battery 37 Battery charging and discharging sequence 40 Replacing or upgrading the hard drive 41 Removing the hard drive 41 Installing a hard drive 43 Replacing memory modules 44 Using the HDMI to VGA Display Adapter 49 6 Backup and recovery 51 Restore ...52 Creating restore media...
... only 35 Identifying the accessory battery components 35 Inserting or removing an accessory battery 37 Battery charging and discharging sequence 40 Replacing or upgrading the hard drive 41 Removing the hard drive 41 Installing a hard drive 43 Replacing memory modules 44 Using the HDMI to VGA Display Adapter 49 6 Backup and recovery 51 Restore ...52 Creating restore media...
HP ENVY14 Getting Started - Windows 7
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... on-screen instructions. Select Start > All Programs > HP > HP Documentation. ● Power management features ● How to maximize battery life ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup... and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide To access this guide: Select Start > ...
... on-screen instructions. Select Start > All Programs > HP > HP Documentation. ● Power management features ● How to maximize battery life ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup... and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide To access this guide: Select Start > ...
HP ENVY14 Getting Started - Windows 7
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... page 32. 5. Then shut down the computer. 2. Removing the hard drive 1. Save your work and shut down the computer through the operating system. Replacing or upgrading the hard drive 41 Do not remove the hard drive while the computer is located inside the battery bay. Remove the battery...unresponsive system: Shut down the computer before removing the hard drive from the AC outlet. 4. NOTE: For instructions on by pressing the power button. Unplug the power cord from the hard drive bay. Replacing or upgrading the hard drive NOTE: The hard drive is on, in the Sleep state, or in...
... page 32. 5. Then shut down the computer. 2. Removing the hard drive 1. Save your work and shut down the computer through the operating system. Replacing or upgrading the hard drive 41 Do not remove the hard drive while the computer is located inside the battery bay. Remove the battery...unresponsive system: Shut down the computer before removing the hard drive from the AC outlet. 4. NOTE: For instructions on by pressing the power button. Unplug the power cord from the hard drive bay. Replacing or upgrading the hard drive NOTE: The hard drive is on, in the Sleep state, or in...
HP ENVY14 Getting Started - Windows 7
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Installing a hard drive 1. Replace the battery and battery cover. Replace the hard drive screws (2). 3. Reconnect external power and external devices. 5. Replacing or upgrading the hard drive 43 Insert the hard drive (1) into place. 2. NOTE: For instructions on replacing the battery and battery cover, refer to the left until it snaps into the hard drive bay, and then slide the hard drive to Inserting the battery on the computer. Turn on page 34. 4.
Installing a hard drive 1. Replace the battery and battery cover. Replace the hard drive screws (2). 3. Reconnect external power and external devices. 5. Replacing or upgrading the hard drive 43 Insert the hard drive (1) into place. 2. NOTE: For instructions on replacing the battery and battery cover, refer to the left until it snaps into the hard drive bay, and then slide the hard drive to Inserting the battery on the computer. Turn on page 34. 4.
HP ENVY14 Getting Started - Windows 7
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...hotkey 25 battery charging sequence 40 Fast Charge Mode 40 replacing 32 battery bay 60 battery bay, identifying 17 battery cover release latch 17 battery light 14 bays battery 17 hard drive 17 Beats Audio 4, 25 Bluetooth compartment, identifying 12 ...14 CoolSense Technology 2 D DC plug of external HP power supply 63 Digital Media Slot, identifying 12 display image, switching 24 drive light 13 drive, hard 43 E esc key, identifying 11 F f11 54 Fast Charge Mode 40 flicking TouchPad gesture 31 fn key, identifying 11, 25 G graphics modes, switching 3 H hard drive installing 43 removing 41 hard drive...
...hotkey 25 battery charging sequence 40 Fast Charge Mode 40 replacing 32 battery bay 60 battery bay, identifying 17 battery cover release latch 17 battery light 14 bays battery 17 hard drive 17 Beats Audio 4, 25 Bluetooth compartment, identifying 12 ...14 CoolSense Technology 2 D DC plug of external HP power supply 63 Digital Media Slot, identifying 12 display image, switching 24 drive light 13 drive, hard 43 E esc key, identifying 11 F f11 54 Fast Charge Mode 40 flicking TouchPad gesture 31 fn key, identifying 11, 25 G graphics modes, switching 3 H hard drive installing 43 removing 41 hard drive...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... replacement procedures 35 Service tag ...35 Computer feet ...36 Battery ...36 Mass storage device 38 WLAN module ...41 RTC battery ...44 Memory module ...46 Battery connector board 47 Top cover ...49 Keyboard ...52 Audio/USB board 54 Bluetooth module ...55 Solid-state drive connector board 56 Optical drive ...Setup Utility 75 Updating the BIOS ...75 Determining the BIOS version 75 Downloading a BIOS update 76 6 Specifications ...78 Computer specifications ...78 14.5-inch, SVA display specifications 79 Hard drive specifications ...80 DVD±RW and CD-RW Super Multi Double-Layer Combo...
... replacement procedures 35 Service tag ...35 Computer feet ...36 Battery ...36 Mass storage device 38 WLAN module ...41 RTC battery ...44 Memory module ...46 Battery connector board 47 Top cover ...49 Keyboard ...52 Audio/USB board 54 Bluetooth module ...55 Solid-state drive connector board 56 Optical drive ...Setup Utility 75 Updating the BIOS ...75 Determining the BIOS version 75 Downloading a BIOS update 76 6 Specifications ...78 Computer specifications ...78 14.5-inch, SVA display specifications 79 Hard drive specifications ...80 DVD±RW and CD-RW Super Multi Double-Layer Combo...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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Category Description Keyboard/ Full-size (14.5 in), backlit, island-style keyboard pointing devices f5 control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power requirements 90-W (BFR/...9679; Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● mSATA solid state drive (select computer models only) ● RTC battery ● WLAN module 4 Chapter 1 Product description
Category Description Keyboard/ Full-size (14.5 in), backlit, island-style keyboard pointing devices f5 control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power requirements 90-W (BFR/...9679; Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● mSATA solid state drive (select computer models only) ● RTC battery ● WLAN module 4 Chapter 1 Product description
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, Quad Core, 45 W; includes replacement thermal material) 4096-MB memory module (PC3, 12800, 1600-MHz) 320-GB, 7200-rpm hard drive (does not include hard drive bracket) 90W PFC HP Smart AC adapter Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB... L3 cache, Dual Core, 35 W; includes replacement thermal material) Intel Core i5-2540M 2.60-GHz (turbo up ...
...GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, Quad Core, 45 W; includes replacement thermal material) 4096-MB memory module (PC3, 12800, 1600-MHz) 320-GB, 7200-rpm hard drive (does not include hard drive bracket) 90W PFC HP Smart AC adapter Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB... L3 cache, Dual Core, 35 W; includes replacement thermal material) Intel Core i5-2540M 2.60-GHz (turbo up ...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... that you are sensitive to products that must be handled with at all and can destroy static-sensitive devices or microcircuitry. Preliminary replacement requirements 31 Avoid exposing an internal hard drive to electrostatic discharge (ESD). Networks built into many cases, ESD contains enough power to alter device parameters or melt silicon junctions. If...
... that you are sensitive to products that must be handled with at all and can destroy static-sensitive devices or microcircuitry. Preliminary replacement requirements 31 Avoid exposing an internal hard drive to electrostatic discharge (ESD). Networks built into many cases, ESD contains enough power to alter device parameters or melt silicon junctions. If...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...replacement procedures Disconnect all external devices connected to the computer. 3. Mass storage device NOTE: The mass storage device spare part kit does not include a bracket or screws. Shut down through the operating system. 2. Remove the battery cover and battery (see Battery on , and then shut it down the computer. Description Hard drive...-rpm 320-GB, 7200-rpm 160-GB SATA solid-state drive mSATA solid-state drive: 128-GB mSATA solid-state drive 80-GB mSATA solid-state drive Hard Drive Hardware Kit (includes hard drive bracket and screws) Spare part number 633252-001 621046-001 ...
...replacement procedures Disconnect all external devices connected to the computer. 3. Mass storage device NOTE: The mass storage device spare part kit does not include a bracket or screws. Shut down through the operating system. 2. Remove the battery cover and battery (see Battery on , and then shut it down the computer. Description Hard drive...-rpm 320-GB, 7200-rpm 160-GB SATA solid-state drive mSATA solid-state drive: 128-GB mSATA solid-state drive 80-GB mSATA solid-state drive Hard Drive Hardware Kit (includes hard drive bracket and screws) Spare part number 633252-001 621046-001 ...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... solid-state drive. Remove the mass storage device bracket (2). This drive is necessary to the system board. (The mSATA solid-state drive tilts up.) 40 Chapter 4 Removal and replacement procedures 5. Remove the two Phillips PM2.0×2.83 screws that secure the mSATA solid-state drive to replace the mSATA solid-state drive, follow these steps: 6. Remove the hard drive. 7.
... solid-state drive. Remove the mass storage device bracket (2). This drive is necessary to the system board. (The mSATA solid-state drive tilts up.) 40 Chapter 4 Removal and replacement procedures 5. Remove the two Phillips PM2.0×2.83 screws that secure the mSATA solid-state drive to replace the mSATA solid-state drive, follow these steps: 6. Remove the hard drive. 7.
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... board: 1. Disconnect the Bluetooth module cable (1) from the system board. 3. Release the ZIF connector to the base enclosure. 4. Component replacement procedures 57 3. Hard drive (see Top cover on page 38) b. Memory module/wireless module compartment cover (see Battery on page 41) c. Remove the Phillips PM2.0×2.82 screw (4) that ...
... board: 1. Disconnect the Bluetooth module cable (1) from the system board. 3. Release the ZIF connector to the base enclosure. 4. Component replacement procedures 57 3. Hard drive (see Top cover on page 38) b. Memory module/wireless module compartment cover (see Battery on page 41) c. Remove the Phillips PM2.0×2.82 screw (4) that ...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... (1) from the computer. 4. Remove the hard drive (see Top cover on page 38). 6. Remove the top cover (see Mass storage device on page 49). 9. System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is off or in the Thermal... 41). 7. Remove the memory module/wireless module compartment cover (see Optical drive on page 67) Remove the system board: 1. Disconnect the optical drive cable from the defective system board and installed on the replacement system board: ● WLAN module (see WLAN module on page 41)...
... (1) from the computer. 4. Remove the hard drive (see Top cover on page 38). 6. Remove the top cover (see Mass storage device on page 49). 9. System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is off or in the Thermal... 41). 7. Remove the memory module/wireless module compartment cover (see Optical drive on page 67) Remove the system board: 1. Disconnect the optical drive cable from the defective system board and installed on the replacement system board: ● WLAN module (see WLAN module on page 41)...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... to install the system board. Component replacement procedures 65 Disconnect the power from the computer by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Remove the hard drive (see Mass storage device on page ... and then unplugging the AC adapter from the computer. 4. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Spare part number 657529-001 NOTE: To properly ventilate the computer, allow at an angle. 9. Remove ...
... to install the system board. Component replacement procedures 65 Disconnect the power from the computer by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Remove the hard drive (see Mass storage device on page ... and then unplugging the AC adapter from the computer. 4. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Spare part number 657529-001 NOTE: To properly ventilate the computer, allow at an angle. 9. Remove ...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...memory module/wireless module compartment cover (see System board on page 36). 5. Remove the top cover (see Optical drive on page 49). 9. Lift the processor (2) straight up, and remove it down the computer. Disconnect the battery ...counterclockwise, until you install the processor. 68 Chapter 4 Removal and replacement procedures Disconnect all external devices connected to the computer. 3. Disconnect the optical drive cable from the system board (see Top cover on page 58)....(see Mass storage device on page 65). Remove the hard drive (see Fan/heat sink assembly on page 38). 6.
...memory module/wireless module compartment cover (see System board on page 36). 5. Remove the top cover (see Optical drive on page 49). 9. Lift the processor (2) straight up, and remove it down the computer. Disconnect the battery ...counterclockwise, until you install the processor. 68 Chapter 4 Removal and replacement procedures Disconnect all external devices connected to the computer. 3. Disconnect the optical drive cable from the system board (see Top cover on page 58)....(see Mass storage device on page 65). Remove the hard drive (see Fan/heat sink assembly on page 38). 6.
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...the AC adapter from the audio/USB board. 2. Reverse this procedure to install the processor. Remove the speakers: 1. Component replacement procedures 69 Remove the hard drive (see Optical drive on , and then shut it down the computer. If you are unsure whether the computer is off or in Hibernation, ...turn the computer on page 58). 10. Disconnect the optical drive cable from the system board (see Battery on page 47). 8....
...the AC adapter from the audio/USB board. 2. Reverse this procedure to install the processor. Remove the speakers: 1. Component replacement procedures 69 Remove the hard drive (see Optical drive on , and then shut it down the computer. If you are unsure whether the computer is off or in Hibernation, ...turn the computer on page 58). 10. Disconnect the optical drive cable from the system board (see Battery on page 47). 8....
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...display 79 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 81 hard drive 80 optical drive 81 system board removal 62 spare part number 20, 29, 62 R removal/replacement preliminaries 30 procedures 35 right-side components RJ-45 jack location 12 RTC ...49 TouchPad 8 TouchPad button 8 TouchPad components 8 TouchPad light 7, 8 transporting guidelines 33 U Universal Serial Bus (USB) port location 11, 12 V vent 12 vents 14 video, product description 3 W warranty period 16, 35 webcam 9 webcam light 9 Windows applications key 6 Windows logo key 6 wireless antenna, locations 9 wireless light 7...
...display 79 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 81 hard drive 80 optical drive 81 system board removal 62 spare part number 20, 29, 62 R removal/replacement preliminaries 30 procedures 35 right-side components RJ-45 jack location 12 RTC ...49 TouchPad 8 TouchPad button 8 TouchPad components 8 TouchPad light 7, 8 transporting guidelines 33 U Universal Serial Bus (USB) port location 11, 12 V vent 12 vents 14 video, product description 3 W warranty period 16, 35 webcam 9 webcam light 9 Windows applications key 6 Windows logo key 6 wireless antenna, locations 9 wireless light 7...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? YES Does the drive fail the Diagnostic test? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back...
... image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? YES Does the drive fail the Diagnostic test? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back...