HP ENVY Desktop PC TE01-3000i Support and Manuals
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User Guide - Page 2
.... ISP fees might apply and additional requirements might require upgraded and/or separately purchased hardware, drivers, software or BIOS update to the refund policy of the HP End User License Agreement (EULA). To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice. For any software product preinstalled...
User Guide - Page 6
... access...34 Software troubleshooting ...35
9 Using HP PC Hardware Diagnostics ...37 Using HP PC Hardware Diagnostics Windows (select products only 37 Using an HP PC Hardware Diagnostics Windows hardware failure ID code 37 Accessing HP PC Hardware Diagnostics Windows 37 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant 37 Accessing HP PC Hardware Diagnostics Windows...
User Guide - Page 9
... guided assistance.
Keep your arms relaxed at your head forward slightly to one side and hold for 5 seconds. 9. Repeat for 5 seconds. 4. Select the Search icon in the taskbar, type support in Connecting to come. Bend your side. 8. Turn your safety and comfort, and where to find additional HP resources. Look down as you set...
User Guide - Page 11
... Windows password information
● Find links to driver updates
● Read frequently asked questions
● Troubleshoot the most common computer hardware and software issues
See Troubleshooting on page 31.
● Find electronic user guides and specifications for your product. Open the HP Display Control app.
2. Select Support.
4.
Then select Manuals.
● Order parts and...
User Guide - Page 14
... computer setup, you use a power surge protection device. Follow the software manufacturer's directions to install additional ...instructions to prevent theft, mishandling, or software attacks.
or -
Then select Manuals.
5. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to know your product, go to http://www.hp.com/support...
User Guide - Page 17
...wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a... printers, headsets, speakers, and cameras.
Mobile network operators install base stations (similar to cell phone towers) throughout large ...chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating ...
User Guide - Page 18
...Select Set up internet access. After the connection is on -screen instructions to...When you must first set up internet access in support for mobile broadband service. On the taskbar...code. Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in your home, you are setting up the modem, install a network cable to the modem, and test the internet service...
User Guide - Page 32
... then
select Windows Update settings.
24 Chapter 6 Maintaining your profile picture in a primary hard drive bay, the secondary hard drive bay (select products only), or both programs and drivers. 1.
Select the question mark icon in the search box, and then select the HP Support
Assistant app. ‒ or - Follow the on -screen instructions. Updating drivers only
Use this...
User Guide - Page 43
...disable it on -screen instructions. Table 8-7 Internet access symptoms and solutions (continued)
Symptom
Possible solution
Cannot connect to the internet but there is not in use before the software was in use . Select Troubleshoot problems.
No network connection
1. Software troubleshooting
If you are prompted for possible solutions. See "Updating device drivers" in the notification...
User Guide - Page 44
...select the Get Help app.
36 Chapter 8 Troubleshooting Confirm that you have installed on systems that might not be available on your problem.
1. Double-click the specific item (for best performance, and then select OK. or -
Select Advanced system settings. Updating device drivers
Complete the following procedure to update a driver or to revert to a previous restore point.
Select...
User Guide - Page 47
...screen instructions to select the
specific Windows diagnostics version to be in notebook mode, and you must use a mobile device to download and create the HP UEFI support environment because only .exe files are caused by the operating system or other software components. Installing HP PC Hardware Diagnostics Windows 39 Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware...
User Guide - Page 49
... . Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 41 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version
You can also set the user name and password that you might upload results to a preconfigured server. Select Software and Drivers, select your type of product, enter the product name or number in Computer Setup (BIOS), you...
User Guide - Page 52
.... Using a recent backup can automatically or manually create restore points, or snapshots, of the system files and settings on the computer at the factory. The System Restore software can return your system: ▲ Insert the HP Recovery media, and then restart the computer. NOTE: HP recommends that were installed at a particular point. It is the...
User Guide - Page 62
... before you attempted to have parts replaced, you purchase your system. This must be repaired or to upgrade your new computer.
Telephone assistance to upgrade any problems setting up your system. Before upgrading your hardware
If you set up your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical...
User Guide - Page 64
... the computer 27 troubleshooting
computer does not start 31 display (monitor) 32 internet access 34 keyboard and mouse
(wireless) 33 keyboard and mouse (with
cable) 33 power 32 software 35 speakers and sound 34 turning off the computer 7
U
unresponsive system 7 updating drivers 24 updating programs 24 updating programs and drivers 24 USB port with HP Sleep and...
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