HP ENVY Desktop PC TE01-2000i Support and Manuals
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User Guide - Page 2
...set forth in the U.S. The only warranties for updates. Systems might apply over time for HP products and services are trademarks owned by the terms of the HP End User License Agreement (EULA). To access the latest user guides, go to http://www.hp.com/support, and follow the instructions... might require upgraded and/or separately purchased hardware, drivers, software or BIOS update to be ...
User Guide - Page 6
......35 Software troubleshooting ...36
9 Using HP PC Hardware Diagnostics ...38 Using HP PC Hardware Diagnostics Windows (select products only 38 Using an HP PC Hardware Diagnostics Windows hardware failure ID code 38 Accessing HP PC Hardware Diagnostics Windows 38 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only 38 Accessing HP PC Hardware Diagnostics...
User Guide - Page 9
...box, and then select HP Support Assistant. HP Support Assistant optimizes computer performance and resolves problems using your work and entertainment. HP is a powerful tool designed to enhance your computer. 1. Hold for the other side. 7. Getting started
This computer is also concerned about best practices after you set up and register the computer, HP recommends the following...
User Guide - Page 10
... hardware solution Your computer monitor is shipped from the monitor. The guide describes proper workstation setup, and proper posture, health, and work on the web at http://www.hp.com/ergo. Select Support. 4. Select Factory Reset. Reduces the blue light for computer users. HP computers provide a setting to your eyes from fatigue, dryness, itchiness, or irritation.
User Guide - Page 11
...9679; Find Windows password information
● Find links to driver updates
● Read frequently asked questions
● Troubleshoot the most common computer hardware and software issues
See Troubleshooting on page 24. Table 1-1 Getting information
Tasks ● Set up -to-date information and help
For HP support, go to http://www.hp.com/support, and follow the instructions to http...
User Guide - Page 17
... router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to a... home, you to set up a connection or network, connect to a network 9 Mobile network operators install base stations (similar ...repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide - Page 18
... help set up internet access in support for mobile broadband service. Enter the code, and then select Next to verify the name and status of the taskbar to complete the connection.
On the taskbar, select the network status icon, and then select Network & Internet settings. 2. After the connection is displayed, which allows you to manually search...
User Guide - Page 33
... to show that you do not get the most recent gaming software. Type windows update settings in the taskbar. 2. Updating programs and drivers
HP recommends that the drive in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Type support in a primary hard drive bay, the secondary hard drive bay (select products only...
User Guide - Page 44
... Selective startup.
3. NOTE: If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. Select Advanced system settings. Updating device drivers
5. Software troubleshooting
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. NOTE: If you have created.
Complete the...
User Guide - Page 45
...to an earlier version of Windows. Software troubleshooting 37 To update a driver, select Update Driver, and then follow the on -screen instructions.
- IMPORTANT: Always use this System Restore...you have a problem that might not be caused by software that you have installed on systems that it .
Select the Driver tab.
5. You can also set restore points manually. For more ...
User Guide - Page 48
... directions. Contact support, and provide the failure ID code.
40 Chapter 9 Using HP PC Hardware Diagnostics Follow the on -screen instructions. - Select Software and Drivers, select your type of product, and then enter the product name or number in . In the Diagnostics section, select Download, and then follow the on-screen instructions to select the
specific Windows diagnostics...
User Guide - Page 50
... product name or number in Computer Setup (BIOS), you can download to download the software by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for uploads.
42 Chapter 9 Using HP PC Hardware Diagnostics For more . In the Diagnostics section, follow the on -screen instructions to http://www.hp.com/support.
2. Enter the product name or number...
User Guide - Page 53
...installed at the factory. For more information about the first two methods, see Recovering using HP... instructions. On select products, it .
3. Go to http://www.hp.com/support,...HP Cloud Recovery Download Tool to perform. Using a recent backup can automatically or manually create restore points, or snapshots, of the system files and settings on page 45. Creating a system restore 45 HP...
User Guide - Page 63
... your computer, see the Setup Instructions or Quick Setup poster or Getting to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. HP service center locations ● For help online, go to upgrade any problems setting up your new computer. This must be repaired or to the warranty...
User Guide - Page 65
............. 28 troubleshooting
computer does not start........... 32 display (monitor 33 internet access 35 keyboard and mouse (wireless) 34 keyboard and mouse (with cable).
34 power 33 software 36 speakers and sound 34 turning off the computer 7
U
unresponsive system 7 updating drivers
Windows 10 S 25 updating programs
Windows 10 S 25 updating programs and drivers..... 25
Windows...
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