HP ENVY 20-d200 Support and Manuals
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Quick Setup Guide - Page 4
... your product located with the user guides on your computer and/or on your HP product to most models.
Do NOT return your computer. HP shall not be construed as constituting an... and Windows are set forth in the U.S.
For some countries/ regions, HP may request a printed copy from hp.com/go /contactHP. The information contained herein is prohibited. HP supports lawful use of ...
Quick Setup Guide - Page 5
... computer. Quick Setup (this Guide)
● Recover factory settings. Select System and Security, and then under Action Center, select
Troubleshoot common computer problems.
● Troubleshoot the most
Troubleshooting and Maintenance Guide on the Start screen, select My computer, and
and software issues. For U.S.
Upgrading and Servicing Guide HP Support website: http://www.hp.com/go...
Quick Setup Guide - Page 8
... on the Start screen, select My computer, and then select User guides. 6. Look in an unstable installation, infect the computer with an Internet Service Provider (ISP). Get Internet service. Using your Internet connection through your computer model from Product search results. Select the HP Support Assistant app on the setup view. 2. After you complete the initial computer...
Quick Setup Guide - Page 9
... additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are optimized for you to experience music with the touch of a button. ● An options screen lets you set display options, set transparency, and check
for updates. If you are using the touch feature...
Quick Setup Guide - Page 16
... on the computer, and then reconnect it .
● Replace the batteries in the following steps. Check that the mouse ...Your computer model might vary. The receiver connection session times out after 20 minutes of the computer.
2. C
12 Chapter 5 Troubleshooting The ... inactivity. your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for re...
Quick Setup Guide - Page 17
..., press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers...automatically.
Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Ensure that you ... -screen display (OSD) and ensure that audio is set appropriately. Ensure that the speakers are used for multiple-channel...
Quick Setup Guide - Page 18
...has an external antenna, try to move the computer. problems, try to move the antenna to factory defaults.
● System Recovery (see Updating device drivers, following). Select the HP Support Assistant app on -screen instructions. Under Network and Internet, select Connect to the Internet.
1.
Software troubleshooting
To repair
● Turn the computer off completely and then turn...
Quick Setup Guide - Page 19
... Manager. 3. You can also set restore points manually.
Close all open programs. 2. Or, to revert to add restore points manually: 1. To update a driver, select Update Driver, and then follow the on-screen instructions.
From the Start screen, type c, and then select Control Panel. 3. Software troubleshooting 15 Follow the on -screen instructions. Select the arrow to expand...
Quick Setup Guide - Page 21
..., there may be viewed by phone, or through your local retailer, you'll find what you purchased your computer.
HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please...
Quick Setup Guide - Page 22
... details), which are described in the HP Worldwide Limited Warranty and Technical Support guide.
18 Chapter 6 Support information Before upgrading your hardware
Any hardware upgrades that you intend to do should only be done after you have completely set up your system. Refer to the instructions in all countries/regions.) ● If a repair is then, to the extent allowed...
Troubleshooting and Maintenance Guide - Page 2
... by copyright law. One of installed memory.
1. Confirm the Total Installed Memory. No part of Microsoft Corporation in this copyright...services. Because of decimal (base 10) capacity.
Microsoft and Windows are described and advertised by Macrovision, and is used for technical or editorial errors or omissions contained herein. The only warranties for HP products and services are set...
Troubleshooting and Maintenance Guide - Page 5
... can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service. Review these features to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that help...
Troubleshooting and Maintenance Guide - Page 6
...might not be replaced.
if it on or start
Symptom
Possible solution
Error message: Hard Restart the computer. If the display (monitor) is not, contact Support. When the ...or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as ...
Troubleshooting and Maintenance Guide - Page 10
...Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Refer to the Quick Setup booklet to the Internet.
1.
I cannot connect to connect analog speakers.
Possible solution
1. From the Start screen, type c, select Control Panel, and then select System and Security.
2. To resume from Sleep mode, press the Sleep button (select models... service line; ...
Troubleshooting and Maintenance Guide - Page 11
...in the System area, select Device Manager.
3. Restores your problem: 1. Double-click the specific item (for example, HP DVD Writer 640b).
5. Select System and Security, select System, and then select System protection.
4. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the computer off completely...
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