HP Desktop Pro A G2 Support and Manuals
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HP Desktop Pro A G2 Videos
How to Replace the CPU | HP Desktop Pro A G2, and 190-0000 PC
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Duration: 1:22
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Replace the CPU | HP Desktop Pro A G2 and 190-0000 PC | HP
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Duration: 1:26
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Popular HP Desktop Pro A G2 Manual Pages
User Guide 1 - Page 9
... User Guides.
● Order parts and find your computer
Setup Instructions or Quick Setup poster
-
See Getting to know your computer on page 3.
● Connect to the Internet
See Connecting to a network on page 7.
● Recover factory settings
See Backing up -to-date information and help from Go to driver updates
● Read frequently asked questions
● Troubleshoot...
User Guide 1 - Page 33
... on-screen instructions to the computer
Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is a group of characters that help protect the integrity of the computer or user account
User password
A password is preinstalled on your computer can use Windows Hello to Setup Utility, BIOS settings, and other...
User Guide 1 - Page 38
... turn it .
5. Select Advanced system settings.
NOTE: If you want to a configuration that you are unsure about an item, do not disable it on page 37. NOTE: If you have created. or -
30 Chapter 8 Troubleshooting Type device manager in this table.
● Restore your problem.
1. To update a driver, select Update Driver, and then follow the on-screen instructions.
-
User Guide 1 - Page 41
...)
NOTE: For some products, it can use a mobile device to diagnose hardware issues. For assistance in solving the problem: ▲ Select Get Support, and then use HP PC Hardware Diagnostics UEFI to scan the QR code that displays on -screen instructions. - The HP PC Diagnostics home page is downloaded to determine whether the computer hardware is generated. Downloading...
User Guide 1 - Page 55
... the Setup Instructions or Quick Setup poster or Getting to have two choices: ● Many parts are described in the HP Worldwide Limited Warranty and Technical Support. After the security seal has been broken, your computer is then, to upgrade your system and turning it only after you have parts replaced, you set up your system. This is necessary, HP support will...
Maintenance and Service Guide - Page 71
... Manager to deselect the automatic settings for specific problems.
3.
Computer will not start. Solution
1. Replace the system board. Solving hardware installation problems 63 To access Device Manager in Windows 10, type device manager in the taskbar search box, and then select Device Manager from the list of the system.
DIMM1 must be installed before DIMM2, and DIMM3...
Maintenance and Service Guide - Page 72
...that the cable is not set up properly. System cannot ...driver load and the Network Connections applet within Windows for network problems are listed in the operating system using Device Manager.
Solving network problems...Troubleshooting without diagnostics
Incorrect network driver.
Network driver is network activity.
Diagnostics reports a failure.
Run Computer Setup...
Maintenance and Service Guide - Page 81
... an administrator password that controls access to the Computer Setup (F10) Utility and the
settings described in Setup and POST. ● Replicate the system setup by saving system configuration information on a USB device and restoring it
on one or more computers. ● Enable or disable DriveLock security or securely erase a hard drive (when supported by turning...
Maintenance and Service Guide - Page 83
... be replaced.
TPM State
If TPM Device is set , it . If the TPM Device setting changes from becoming permanently unusable, record your configured setup password or power-on password NOTE: If the password is set to 'available', the BIOS makes this setting available immediately, without a restart. Clear TPM
If TPM Device is required to change Computer Setup options, update the BIOS, and...
Maintenance and Service Guide - Page 84
...specific Computer Setup options may vary depending on authentication and sets the Clear TPM setting to 'no '. Supported options include: RAID and AHCI.
76 Chapter 6 Computer Setup (F10) Utility Table 6-3 Computer Setup... Security Settings to Default
This action resets security devices, clears BIOS passwords (not including DriveLock), and restores settings in F10 Setup. Once the TPM is...
Maintenance and Service Guide - Page 90
...be a problem with them. Reset the date and time under Control Panel (Computer Setup can take to see Computer Setup (F10) Utility on Computer Setup, see if the problem remains.
4.... (See Password security and resetting CMOS on page 89.)
5. Replace the system board. 8 POST error messages and diagnostic front panel LEDs and audible codes
This chapter lists the error codes, error messages, ...
Maintenance and Service Guide - Page 91
... the computer.
2. If the error persists, replace the system board.
1.
Recommended action
problem persists, replace the RTC battery. Unplug the power cord, re-seat the memory modules, and reboot the computer.
3. Reboot the computer.
2. If the error persists, replace the system board. See the Removal and Replacement section for instructions on installing a new battery.
1.
If the...
Maintenance and Service Guide - Page 92
... F2 Diagnostics when booting the computer.
84 Chapter 8 POST error messages and diagnostic front panel LEDs and audible codes Memory amount has changed , or a storage device may help identify any problem with a supported module. Verify proper memory module type.
3. Verify proper memory module type. Replace with specific devices.
If additional memory was recently added, remove it...
Maintenance and Service Guide - Page 97
... there is a useful feature for HP Service and Support to provide a secure method to back up the BIOS settings. This is no physical bypass of the power-on the computer. Use Computer Setup to Ignore. To enable this mode, change the security setting Clear Password Jumper in a safe place away from www.hp.com. This scenario may be useful...
Maintenance and Service Guide - Page 116
... 47 country power cord set requirements 100 Customer Support 45
108 Index
D disassembly preparation 16 drive cage
installing 29 removal 28 drives cable connections 25 installation 25 locations 25
E electrostatic discharge (ESD) 8
preventing damage 9 error
codes 82, 87 messages 82 expansion card installation 20 removal 20
F F10 Setup
access problem 47 fan duct
removal and replacement 36 fan sink...
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