Support Telephone Numbers
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... à la Clientèle www.hp.com/country/ca/eng/support.html HP Care Pack Les Services Care Pack HP 1-800-267-5251 1-800-633-3600 Cayman... 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Chile Customers and Partners, Contracts...Técnico 123) 800-360-999 Customer Support Web site www.hp.com/support www.hp.com/country/cl/spa/support.html China (mainland) Technical Support/General...Information 86-800-810-5959 86-10-68687980 Web site http://e-support.hp.com.cn 6 www.hp.com Support Telephone Numbers Canada General Information Informations Générales ...
... à la Clientèle www.hp.com/country/ca/eng/support.html HP Care Pack Les Services Care Pack HP 1-800-267-5251 1-800-633-3600 Cayman... 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Chile Customers and Partners, Contracts...Técnico 123) 800-360-999 Customer Support Web site www.hp.com/support www.hp.com/country/cl/spa/support.html China (mainland) Technical Support/General...Information 86-800-810-5959 86-10-68687980 Web site http://e-support.hp.com.cn 6 www.hp.com Support Telephone Numbers Canada General Information Informations Générales ...
Support Telephone Numbers
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... Pack Services (including SupportPack and Carepaq 0870 842 2330 HP Care Pack Services Web site http://h41111.www4.hp.com/hps/ carepack/uk/en/index.html United States General Information 1-800-345-1518 Technical Support (For continuous quality improvement, calls may be monitored 1-800-474-6836 1-208-323-2551 Ordering Backup Software 1-800-952...
... Pack Services (including SupportPack and Carepaq 0870 842 2330 HP Care Pack Services Web site http://h41111.www4.hp.com/hps/ carepack/uk/en/index.html United States General Information 1-800-345-1518 Technical Support (For continuous quality improvement, calls may be monitored 1-800-474-6836 1-208-323-2551 Ordering Backup Software 1-800-952...
Deskpro Personal Computers Service Reference Guide
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... 3.3.1 Processor Fault Prediction and Prefailure Warranty 3-7 3.3.2 SMART Hard Drive Fault Prediction 3-8 3.3.3 Drive Protection System 3-8 3.3.4 Ultra ATA Integrity Monitoring 3-8 3.3.5 ECC Fault Prediction and Prefailure Warranty 3-8 3.3.6 Surge-Tolerant Power Supply 3-8 3.3.7 Thermal Sensor ...3-8 3.4 Software Updating and Management...and World Wide Web Site 3-14 3.4.8 Compaq Integrated Software 3-14 3.5 Building Blocks and Partners 3-15 3.5.1 Desktop Management Interface (DMI 3-15 3.5.2 Compaq Insight Manager and the Insight Management Agents 3-15 3.5.3 Compaq Management Solutions...
... 3.3.1 Processor Fault Prediction and Prefailure Warranty 3-7 3.3.2 SMART Hard Drive Fault Prediction 3-8 3.3.3 Drive Protection System 3-8 3.3.4 Ultra ATA Integrity Monitoring 3-8 3.3.5 ECC Fault Prediction and Prefailure Warranty 3-8 3.3.6 Surge-Tolerant Power Supply 3-8 3.3.7 Thermal Sensor ...3-8 3.4 Software Updating and Management...and World Wide Web Site 3-14 3.4.8 Compaq Integrated Software 3-14 3.5 Building Blocks and Partners 3-15 3.5.1 Desktop Management Interface (DMI 3-15 3.5.2 Compaq Insight Manager and the Insight Management Agents 3-15 3.5.3 Compaq Management Solutions...
Deskpro Personal Computers Service Reference Guide
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... Computer Setup prevents access to the computer when power is turned on, unless the password is turned on, when the key icon appears on the monitor. 1. Turn or restart the computer. To change the setup password, run Computer Setup. 2. Changing a Power-On or Setup Password 1. Select ...then Power-On Password and follow the instructions on or restart the computer. Turn on the screen. 4. When the key icon appears on the monitor, enter your new password again as shown: current password/new password/new password ✎ Refer to access the utility. 3. After three unsuccessful tries...
... Computer Setup prevents access to the computer when power is turned on, unless the password is turned on, when the key icon appears on the monitor. 1. Turn or restart the computer. To change the setup password, run Computer Setup. 2. Changing a Power-On or Setup Password 1. Select ...then Power-On Password and follow the instructions on or restart the computer. Turn on the screen. 4. When the key icon appears on the monitor, enter your new password again as shown: current password/new password/new password ✎ Refer to access the utility. 3. After three unsuccessful tries...
Deskpro Personal Computers Service Reference Guide
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... Power Supply An integrated surge-tolerant power supply provides greater reliability when the computer is written onto the drive. When Compaq Deskpro Computers are optional on all Compaq personal computers. ✎ To use this feature, you time to take action before the...IntelliSafe, that might result in unwarranted hard drive replacement. 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 SMART Hard Drive Fault Prediction The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before the modules actually fail. The Prefailure Warranty for SMART hard ...
... Power Supply An integrated surge-tolerant power supply provides greater reliability when the computer is written onto the drive. When Compaq Deskpro Computers are optional on all Compaq personal computers. ✎ To use this feature, you time to take action before the...IntelliSafe, that might result in unwarranted hard drive replacement. 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 SMART Hard Drive Fault Prediction The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before the modules actually fail. The Prefailure Warranty for SMART hard ...
Deskpro Personal Computers Service Reference Guide
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... access Display Properties, right-click on the screen. 3. Follow the instructions on the Windows Desktop, then choose Properties. To replicate the configuration, click File Æ Restore from Floppy, and...This feature shuts down the computer. ✎ When using Windows 95 or Windows 98, disable monitor timeouts in Computer Setup first, then establish the settings in Windows, to put the system in...screen and configuration options, refer to quickly bring the system out of the same model. Deskpro Service Reference Guide 3-13 To completely turn off switch or as a suspend button (Energy...
... access Display Properties, right-click on the screen. 3. Follow the instructions on the Windows Desktop, then choose Properties. To replicate the configuration, click File Æ Restore from Floppy, and...This feature shuts down the computer. ✎ When using Windows 95 or Windows 98, disable monitor timeouts in Computer Setup first, then establish the settings in Windows, to put the system in...screen and configuration options, refer to quickly bring the system out of the same model. Deskpro Service Reference Guide 3-13 To completely turn off switch or as a suspend button (Energy...
Deskpro Personal Computers Service Reference Guide
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External Infrared Transceiver Connector and Icon 8 76 5 4 3 21 Pin Signal 1 Transmit 2 Receive 3 Ground 4 5V 5 Mode 6 Not Used 7 Not Used 8 Not used Monitor Connector 54321 10 9 8 7 6 15 14 13 12 11 Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not Connected 5 Ground 6 Ground 7 Ground 8 Ground 9 +5V DC 10 Ground 11 Not Connected 12 DCC Serial Data 13 Horizontal Sync 14 Vertical Sync 15 DCC Serial Clock A-4 Connector Pin Assignments
External Infrared Transceiver Connector and Icon 8 76 5 4 3 21 Pin Signal 1 Transmit 2 Receive 3 Ground 4 5V 5 Mode 6 Not Used 7 Not Used 8 Not used Monitor Connector 54321 10 9 8 7 6 15 14 13 12 11 Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not Connected 5 Ground 6 Ground 7 Ground 8 Ground 9 +5V DC 10 Ground 11 Not Connected 12 DCC Serial Data 13 Horizontal Sync 14 Vertical Sync 15 DCC Serial Clock A-4 Connector Pin Assignments
Deskpro Personal Computers Service Reference Guide
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.... 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 410-Audio Interrupt Conflict 2S IRQ address conflicts with another device. Clear CMOS. 3. continued Deskpro Service Reference Guide D-3 POST Error Messages Continued Screen Message 301-Keyboard Error Beeps* None Probable Cause Keyboard failure. Ensure that none of the keys are... turned off . 2. Replace keyboard. 4. Clear CMOS. 3. Reset the IRQ. 411-Network Interface Card 2S Interrupt Conflict IRQ address conflicts with another device. Verify the monitor is attached and turned on. 4.
.... 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 410-Audio Interrupt Conflict 2S IRQ address conflicts with another device. Clear CMOS. 3. continued Deskpro Service Reference Guide D-3 POST Error Messages Continued Screen Message 301-Keyboard Error Beeps* None Probable Cause Keyboard failure. Ensure that none of the keys are... turned off . 2. Replace keyboard. 4. Clear CMOS. 3. Reset the IRQ. 411-Network Interface Card 2S Interrupt Conflict IRQ address conflicts with another device. Verify the monitor is attached and turned on. 4.
Deskpro Personal Computers Service Reference Guide
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Deskpro Service Reference Guide F-1 If you turn on the system. Are all switches set correctly? Is the NIC Remote Wakeup cable (featured on ? Is the green monitor light illuminated? Turn up the monitor brightness and contrast controls if the monitor is dim. Press and hold ... application, go through the following checklist for possible solutions before running any of the diagnostic utilities: Are the computer and monitor connected to a working electrical outlet? Is the computer turned on? Is the green power light illuminated? Is the...
Deskpro Service Reference Guide F-1 If you turn on the system. Are all switches set correctly? Is the NIC Remote Wakeup cable (featured on ? Is the green monitor light illuminated? Turn up the monitor brightness and contrast controls if the monitor is dim. Press and hold ... application, go through the following checklist for possible solutions before running any of the diagnostic utilities: Are the computer and monitor connected to a working electrical outlet? Is the computer turned on? Is the green power light illuminated? Is the...
Deskpro Personal Computers Service Reference Guide
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... (and sync options, if available) to be sure that the Red, Green, and Blue BNC cables are not correct. Disable the monitor energy saver features. The picture is running in close to 75 ohms and, if there is securely connected to 75 ohms. Characters are...the screen. 3. Screen save has been initiated. The brightness need adjusting. Adjust the brightness control. 5. Set the monitor's input switch to the monitor. Check that the monitor light is incorrect. 1. Blurry display or requested resolution cannot be too close proximity, move the mouse to External. Fluorescent...
... (and sync options, if available) to be sure that the Red, Green, and Blue BNC cables are not correct. Disable the monitor energy saver features. The picture is running in close to 75 ohms and, if there is securely connected to 75 ohms. Characters are...the screen. 3. Screen save has been initiated. The brightness need adjusting. Adjust the brightness control. 5. Set the monitor's input switch to the monitor. Check that the monitor light is incorrect. 1. Blurry display or requested resolution cannot be too close proximity, move the mouse to External. Fluorescent...
Deskpro Personal Computers Service Reference Guide
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... installed. Under the Computer Setup Advanced menu, disable the primary IDE controller. Reload driver. 6. The cables may not be out of the monitor obstructing the air flow. Install the correct printer driver for proper airflow. To boot a SCSI drive, the drive ID number must be disabled... and electrical outlet. 1. Select online. Printer is not configured correctly. 2. The SCSI drive is not turned on top of paper. Deskpro Service Reference Guide F-5 Possible Solution There is nothing on and online. The Num Lock light should not be connected properly. Display Problems Continued...
... installed. Under the Computer Setup Advanced menu, disable the primary IDE controller. Reload driver. 6. The cables may not be out of the monitor obstructing the air flow. Install the correct printer driver for proper airflow. To boot a SCSI drive, the drive ID number must be disabled... and electrical outlet. 1. Select online. Printer is not configured correctly. 2. The SCSI drive is not turned on top of paper. Deskpro Service Reference Guide F-5 Possible Solution There is nothing on and online. The Num Lock light should not be connected properly. Display Problems Continued...
Deskpro Personal Computers Service Reference Guide
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... parallel port Second parallel port Double-stacked parallel port Top Port B Bottom Port A Double-stacked serial port Top Serial B Bottom Serial A Keyboard connector (Closest to monitor connector) Mouse connector Double-stacked mouse/keyboard connector Top Mouse Bottom Keyboard Video connector Single USB connector Double-stacked USB Microphone jack Line-in jack...
... parallel port Second parallel port Double-stacked parallel port Top Port B Bottom Port A Double-stacked serial port Top Serial B Bottom Serial A Keyboard connector (Closest to monitor connector) Mouse connector Double-stacked mouse/keyboard connector Top Mouse Bottom Keyboard Video connector Single USB connector Double-stacked USB Microphone jack Line-in jack...
Deskpro Personal Computers Service Reference Guide
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... checking and correcting (ECC) fault prediction, 3-8 prefailure warranty, 3-8 F FailSafe Boot Block ROM, 3-10 FailSafe key, 3-7 fault prediction, 3-7 I -1 See Computer Checkup thermal sensor, 3-8 U Ultra ATA integrity monitoring, 3-8 V View System Information (INSPECT), 2-6 Index I icon,broken key, 3-4 INSPECT.
... checking and correcting (ECC) fault prediction, 3-8 prefailure warranty, 3-8 F FailSafe Boot Block ROM, 3-10 FailSafe key, 3-7 fault prediction, 3-7 I -1 See Computer Checkup thermal sensor, 3-8 U Ultra ATA integrity monitoring, 3-8 V View System Information (INSPECT), 2-6 Index I icon,broken key, 3-4 INSPECT.
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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...D Dial command &S E Echo command &T F Online data character echo &V command H Hook control &W I Request ID information &Y L Monitor speaker volume &Zn=x M Monitor speaker mode \A N Modulation handshake \B O Return to online data mode \G P Select pulse dialing \J Q Result code control \K ...T Select tone dialing \N V DCE response format \Q W Result Code Option \R X Result code selection and call \T progress monitoring Y Long-space disconnect \V Z Reset and Recall stored profile \X &B V.32 auto retrain -C &C Data carrier detect (DCD) ...
...D Dial command &S E Echo command &T F Online data character echo &V command H Hook control &W I Request ID information &Y L Monitor speaker volume &Zn=x M Monitor speaker mode \A N Modulation handshake \B O Return to online data mode \G P Select pulse dialing \J Q Result code control \K ...T Select tone dialing \N V DCE response format \Q W Result Code Option \R X Result code selection and call \T progress monitoring Y Long-space disconnect \V Z Reset and Recall stored profile \X &B V.32 auto retrain -C &C Data carrier detect (DCD) ...
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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... such as dial string modifiers: L Redials last number. Modem waits for a second dial tone before processing the next character in the dial string to your monitor while the modem is 0-3. $ Bong tone detection En Echo Command This command controls whether the characters entered from your computer keyboard are ignored by the...
... such as dial string modifiers: L Redials last number. Modem waits for a second dial tone before processing the next character in the dial string to your monitor while the modem is 0-3. $ Bong tone detection En Echo Command This command controls whether the characters entered from your computer keyboard are ignored by the...
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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... number, only valid during a call . Echo levels are worse. Number of frames received in u-Law. For PCM connection only, the downstream digital loss. 22. Ln Monitor Speaker Volume This command sets speaker volume to /from a recent Ascend MAX in error by this call , so it depends on the downstream data rate...
... number, only valid during a call . Echo levels are worse. Number of frames received in u-Law. For PCM connection only, the downstream digital loss. 22. Ln Monitor Speaker Volume This command sets speaker volume to /from a recent Ascend MAX in error by this call , so it depends on the downstream data rate...
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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... handshake only at the communication standard specified by S37 and the ATB command. Compaq V.90 Integrated Modem Commands 14 Result Codes: OK n = 0, 1, 2, 3 ERROR Otherwise Mn Monitor Speaker Mode This command turns the speaker on until the carrier is detected, except while dialing Result Codes: OK n = 0, 1, 2, 3 ERROR Otherwise Nn Modulation Handshake This...
... handshake only at the communication standard specified by S37 and the ATB command. Compaq V.90 Integrated Modem Commands 14 Result Codes: OK n = 0, 1, 2, 3 ERROR Otherwise Mn Monitor Speaker Mode This command turns the speaker on until the carrier is detected, except while dialing Result Codes: OK n = 0, 1, 2, 3 ERROR Otherwise Nn Modulation Handshake This...
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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... reports DCE receive speed. Enable protocol result codes. Enable protocol result codes (default). The ATQ command allows the user to turn result codes on your monitor. Dialed digits are tone dialed until a P command or dial modifier is the default setting. Disable protocol result codes. Result Codes: OK n = 0, 1 ERROR Otherwise T Select Tone...
... reports DCE receive speed. Enable protocol result codes. Enable protocol result codes (default). The ATQ command allows the user to turn result codes on your monitor. Dialed digits are tone dialed until a P command or dial modifier is the default setting. Disable protocol result codes. Result Codes: OK n = 0, 1 ERROR Otherwise T Select Tone...
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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... indication of time the modem waits before dialing is not detected within 10 seconds. Enabled: The modem monitors for busy tones. Compaq V.90 Integrated Modem Commands 16 Xn Result Code Selection and Call Progress Monitoring This command enables tone detection options used to control the responses of the modem chip set are...
... indication of time the modem waits before dialing is not detected within 10 seconds. Enabled: The modem monitors for busy tones. Compaq V.90 Integrated Modem Commands 16 Xn Result Code Selection and Call Progress Monitoring This command enables tone detection options used to control the responses of the modem chip set are...
Compaq Desktop Management -- Intelligent Manageability for IBM OS/2 Warp
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... Ring and Cadence Report This command enables the distinctive ring feature which allows a report of and / VDR+? Queries the DCE for the modem to automatically monitor line quality to fall back when line quality is insufficient and to follow an exact ring cadence sent over the phone line. VDR?
... Ring and Cadence Report This command enables the distinctive ring feature which allows a report of and / VDR+? Queries the DCE for the modem to automatically monitor line quality to fall back when line quality is insufficient and to follow an exact ring cadence sent over the phone line. VDR?