(US)DeskJet 400 Series User's Guide - C2642-90043
Page 16
...charged on a time and materials basis. Because of the warranty period, repairs are within your printer's hardware warranty period, your Visa or Master Card. HP also offers a variety of your computer and printer. call (800) 268-1221. After the Free Support Period - You are in front of your ...printer. If your local HP Sales Office. Outside of this, we request that you are charged $2.50 per call the HP Telephone Support Center Monday thru Friday, 6 am to 10 pm (MST), and Saturday, 9 am to...
...charged on a time and materials basis. Because of the warranty period, repairs are within your printer's hardware warranty period, your Visa or Master Card. HP also offers a variety of your computer and printer. call (800) 268-1221. After the Free Support Period - You are in front of your ...printer. If your local HP Sales Office. Outside of this, we request that you are charged $2.50 per call the HP Telephone Support Center Monday thru Friday, 6 am to 10 pm (MST), and Saturday, 9 am to...
Solutions Guide
Page 6
The purpose of this guide is quite comprehensive, it is not all inclusive. It represents a collection of product documentation, such as a reference for other types of information gathered from Hewlett-Packard's dealer and end-user support organizations. v It is not a substitute for people who provide post-sale technical support to common problems. While the contents of this guide is to provide answers to frequently asked questions and solutions to end-users of the HP DeskJet 400 printer. About This Guide This guide is designed as the User's Guide and Quick Start.
The purpose of this guide is quite comprehensive, it is not all inclusive. It represents a collection of product documentation, such as a reference for other types of information gathered from Hewlett-Packard's dealer and end-user support organizations. v It is not a substitute for people who provide post-sale technical support to common problems. While the contents of this guide is to provide answers to frequently asked questions and solutions to end-users of the HP DeskJet 400 printer. About This Guide This guide is designed as the User's Guide and Quick Start.
Solutions Guide
Page 99
...; Repair the product. • Replace the product with a remanufactured unit. • Replace the product with the product or contact an HP Customer Service Center, or HP Sales and Support Office, for HP DeskJet 400 printer varies, depending on the date of purchase, and the country of equal or greater functionality. • Refund the purchase...
...; Repair the product. • Replace the product with a remanufactured unit. • Replace the product with the product or contact an HP Customer Service Center, or HP Sales and Support Office, for HP DeskJet 400 printer varies, depending on the date of purchase, and the country of equal or greater functionality. • Refund the purchase...
Solutions Guide
Page 100
... and the prices for customers with a cost-effective and timely way to minimize product downtime. Sales Authorized Resellers can call tollfree (208) 323-2551. Service Support Contracts HP Support Pack HP Support Pack enhances the service offering during the warranty period by 10:30 the next working days from... Exchange Service, a replacement unit is available through resellers (ordered like any other service and support contracts, contact the HP Sales and Support Office for the service upgrade is available by upgrading warranty repair service to achieve quality support. This...
... and the prices for customers with a cost-effective and timely way to minimize product downtime. Sales Authorized Resellers can call tollfree (208) 323-2551. Service Support Contracts HP Support Pack HP Support Pack enhances the service offering during the warranty period by 10:30 the next working days from... Exchange Service, a replacement unit is available through resellers (ordered like any other service and support contracts, contact the HP Sales and Support Office for the service upgrade is available by upgrading warranty repair service to achieve quality support. This...
Solutions Guide
Page 101
...service: a. The printer will verify that the printer is packed in a protective carton. Make a copy of the HP DeskJet 400 Printer Repair Sheet (located at HP's expense, using second day delivery. Determine the appropriate error code from table 6-3 in the "Printer Repair Feedback Information"...certain that repair is not covered by the warranty. If possible, identify the defective area or function. 2. d. Sales authorized resellers should call the HP Resellers Response Line at the reseller or customer location. Include specific information, such as the confi...
...service: a. The printer will verify that the printer is packed in a protective carton. Make a copy of the HP DeskJet 400 Printer Repair Sheet (located at HP's expense, using second day delivery. Determine the appropriate error code from table 6-3 in the "Printer Repair Feedback Information"...certain that repair is not covered by the warranty. If possible, identify the defective area or function. 2. d. Sales authorized resellers should call the HP Resellers Response Line at the reseller or customer location. Include specific information, such as the confi...
Solutions Guide
Page 102
...and the other in the World If a printer fails during the warranty period, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning the printer for repair except in the following : 1. Notes • Include the... involves a particular accessory. In that case, include the one of the failure, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning the printer for another unit. If a printer fails after the warranty period: 1. Follow...
...and the other in the World If a printer fails during the warranty period, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning the printer for repair except in the following : 1. Notes • Include the... involves a particular accessory. In that case, include the one of the failure, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning the printer for another unit. If a printer fails after the warranty period: 1. Follow...