User Guide
Page 3
Table of contents 1 HP DeskJet 4720 series Help ...1 2 Get started ...3 Printer parts ...4 Control panel features ...5 Control panel lights and display icons status ...7 Load media ...15 Change the default paper size detected by printer 19 Load an original on the scanner glass ...20 Paper basics ...21 Open the HP printer software (Windows) ...23 Sleep mode ...24 Quiet Mode ...25...
Table of contents 1 HP DeskJet 4720 series Help ...1 2 Get started ...3 Printer parts ...4 Control panel features ...5 Control panel lights and display icons status ...7 Load media ...15 Change the default paper size detected by printer 19 Load an original on the scanner glass ...20 Paper basics ...21 Open the HP printer software (Windows) ...23 Sleep mode ...24 Quiet Mode ...25...
User Guide
Page 4
5 Copy and scan ...47 Copy documents ...48 Scan using the HP printer software ...49 Scan using Webscan ...53 Tips for copy and scan success ...54 6 Manage ink cartridges ...55 Check estimated ink levels ...56 Order ink supplies ...57 Replace ink cartridges ...58 Use single-cartridge mode ...61 Cartridge warranty information ...62 Tips for working with cartridges ...63...
5 Copy and scan ...47 Copy documents ...48 Scan using the HP printer software ...49 Scan using Webscan ...53 Tips for copy and scan success ...54 6 Manage ink cartridges ...55 Check estimated ink levels ...56 Order ink supplies ...57 Replace ink cartridges ...58 Use single-cartridge mode ...61 Cartridge warranty information ...62 Tips for working with cartridges ...63...
User Guide
Page 7
1 HP DeskJet 4720 series Help Learn how to use your HP DeskJet 4720 series. ● Get started on page 3 ● Print on page 27 ● Use Web Services on page 39 ● Copy and scan on page 47 ● Manage ink cartridges on page 55 ● Connect your printer on page 65 ● Technical information on page 105 ● Solve a problem on page 79 ENWW 1
1 HP DeskJet 4720 series Help Learn how to use your HP DeskJet 4720 series. ● Get started on page 3 ● Print on page 27 ● Use Web Services on page 39 ● Copy and scan on page 47 ● Manage ink cartridges on page 55 ● Connect your printer on page 65 ● Technical information on page 105 ● Solve a problem on page 79 ENWW 1
User Guide
Page 9
2 Get started ● Printer parts ● Control panel features ● Control panel lights and display icons status ● Load media ● Change the default paper size detected by printer ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software (Windows) ● Sleep mode ● Quiet Mode ● Auto-Off ENWW 3
2 Get started ● Printer parts ● Control panel features ● Control panel lights and display icons status ● Load media ● Change the default paper size detected by printer ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software (Windows) ● Sleep mode ● Quiet Mode ● Auto-Off ENWW 3
User Guide
Page 10
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Front door 8 Output tray 9 Output tray extender (also referred to as the tray extender) 10 Ink cartridges 11 Cartridge access door 12 Power connection 13 USB port 4 Chapter 2 Get started ENWW
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Front door 8 Output tray 9 Output tray extender (also referred to as the tray extender) 10 Ink cartridges 11 Cartridge access door 12 Power connection 13 USB port 4 Chapter 2 Get started ENWW
User Guide
Page 11
... Start Copy Color button: Starts a color copy job. Copying will start two seconds after loading paper or clearing a paper jam). Ink Alert light: Indicates low ink or ink cartridge problems. Resume button: Resumes a job after a disruption (for example, after the last button press. Control panel features Overview ...you can press the Information button to get more specific help . Wireless light: Indicates whether the printer is in combination with the Wireless button, the Wi-Fi Direct button, or the HP ePrint button to a wireless network. Wi-Fi Direct button: Turns on or off Wi-Fi ...
... Start Copy Color button: Starts a color copy job. Copying will start two seconds after loading paper or clearing a paper jam). Ink Alert light: Indicates low ink or ink cartridge problems. Resume button: Resumes a job after a disruption (for example, after the last button press. Control panel features Overview ...you can press the Information button to get more specific help . Wireless light: Indicates whether the printer is in combination with the Wireless button, the Wi-Fi Direct button, or the HP ePrint button to a wireless network. Wi-Fi Direct button: Turns on or off Wi-Fi ...
User Guide
Page 12
.... When you are copying documents, and alternates between the letter E and a number when the printer is in an error state. To increase the number of a wireless connection. HP ePrint light: Indicates the on or off status of being connected. Control panel display icons Icon ...and-white copies, press the button multiple times. Ink Level icons: The left ink icon shows the estimated ink level of the tri-color cartridge, and the right icon shows the estimated ink level of copies when you receive a low-ink warning message, consider having a replacement cartridge available...
.... When you are copying documents, and alternates between the letter E and a number when the printer is in an error state. To increase the number of a wireless connection. HP ePrint light: Indicates the on or off status of being connected. Control panel display icons Icon ...and-white copies, press the button multiple times. Ink Level icons: The left ink icon shows the estimated ink level of the tri-color cartridge, and the right icon shows the estimated ink level of copies when you receive a low-ink warning message, consider having a replacement cartridge available...
User Guide
Page 13
... status Power button light ● Status On Off Dimmed Blinking Fast blinking Description The printer is on the wireless capability, press the Wireless button ( ). The printer automatically enters Sleep mode after 5 minutes of the printer is off . To cancel the job, press the Cancel button ( ). are cycling...resolve by following the on . To turn on . Change the wireless settings. Indicates the printer is connecting to the Wireless button ( ) and the wireless status icons on page 72. The printer is open, close it. If the cartridge access door is closed and the light is fast...
... status Power button light ● Status On Off Dimmed Blinking Fast blinking Description The printer is on the wireless capability, press the Wireless button ( ). The printer automatically enters Sleep mode after 5 minutes of the printer is off . To cancel the job, press the Cancel button ( ). are cycling...resolve by following the on . To turn on . Change the wireless settings. Indicates the printer is connecting to the Wireless button ( ) and the wireless status icons on page 72. The printer is open, close it. If the cartridge access door is closed and the light is fast...
User Guide
Page 14
... button ( ) to the wireless router. The Wi-Fi Direct light blinks fast for information on page 69. HP ePrint light ● 8 Chapter 2 Get started ENWW Make sure your printer using WPS. One of Wi-Fi Direct connection and another device is trying to connect to solve the problem. ...occurred. - Press the Wireless button ( ) and the Information button ( ) together to use. For more information, contact the person who set up the printer. The Wi-Fi Direct light blinks fast for three seconds, and then turns off. Wi-Fi Direct light and icon ● Status The Wi-Fi...
... button ( ) to the wireless router. The Wi-Fi Direct light blinks fast for information on page 69. HP ePrint light ● 8 Chapter 2 Get started ENWW Make sure your printer using WPS. One of Wi-Fi Direct connection and another device is trying to connect to solve the problem. ...occurred. - Press the Wireless button ( ) and the Information button ( ) together to use. For more information, contact the person who set up the printer. The Wi-Fi Direct light blinks fast for three seconds, and then turns off. Wi-Fi Direct light and icon ● Status The Wi-Fi...
User Guide
Page 15
...has not been installed. - For more information about how to print documents using HP ePrint, see Replace ink cartridges on page 58. ● Both Ink Level icons are installed in the printer, remove the corresponding ink cartridge, make sure there is installed improperly, or still has plastic tape on ...it . The HP ePrint light blinks for the printer is blinking. One of the Ink Level icons is blinking with HP ePrint on HP ePrint, press the HP ePrint button ( ). Solution - If both ink cartridges are blinking with no plastic tape on it ,...
...has not been installed. - For more information about how to print documents using HP ePrint, see Replace ink cartridges on page 58. ● Both Ink Level icons are installed in the printer, remove the corresponding ink cartridge, make sure there is installed improperly, or still has plastic tape on ...it . The HP ePrint light blinks for the printer is blinking. One of the Ink Level icons is blinking with HP ePrint on HP ePrint, press the HP ePrint button ( ). Solution - If both ink cartridges are blinking with no plastic tape on it ,...
User Guide
Page 16
... are incompatible or damaged. A counterfeit or previously used . For more information, see Replace ink cartridges on them . - If the corresponding ink cartridge is on ink. 10 Chapter 2 Get started ENWW Solution - Continue to print using the correct HP ink cartridges for your printer. - Cause Solution One of the following might have occurred. - - Cause One of the...
... are incompatible or damaged. A counterfeit or previously used . For more information, see Replace ink cartridges on them . - If the corresponding ink cartridge is on ink. 10 Chapter 2 Get started ENWW Solution - Continue to print using the correct HP ink cartridges for your printer. - Cause Solution One of the following might have occurred. - - Cause One of the...
User Guide
Page 17
.... Press the Resume button ( ) to replace ink cartridges, see Replace ink cartridges on ink. Solution Load paper in the HP printer software for more information. - Cause One of the ink cartridges are very low on page 58. ● Both Ink Level icons are blinking with no longer acceptable.... input tray. Cause Solution message in the HP printer software for more information. - For information about how to continue printing, and replace the ink cartridges when the print quality is no longer acceptable. If the corresponding ink cartridge is not newly installed, it is blinking...
.... Press the Resume button ( ) to replace ink cartridges, see Replace ink cartridges on ink. Solution Load paper in the HP printer software for more information. - Cause One of the ink cartridges are very low on page 58. ● Both Ink Level icons are blinking with no longer acceptable.... input tray. Cause Solution message in the HP printer software for more information. - For information about how to continue printing, and replace the ink cartridges when the print quality is no longer acceptable. If the corresponding ink cartridge is not newly installed, it is blinking...
User Guide
Page 18
... copies icon is off. 12 Chapter 2 Get started ENWW The Resume light is alternating between the letter E and the number 2. Cause Solution The printer receives a printing job, starts feeding paper, and detects that matches the paper size setting for the printing job to load paper, see Change the... default paper size detected by the printer. TIP: You can change the default paper size automatically detected by printer on page 15. For more information, see Load media on page 19. ● The Number of the...
... copies icon is off. 12 Chapter 2 Get started ENWW The Resume light is alternating between the letter E and the number 2. Cause Solution The printer receives a printing job, starts feeding paper, and detects that matches the paper size setting for the printing job to load paper, see Change the... default paper size detected by the printer. TIP: You can change the default paper size automatically detected by printer on page 15. For more information, see Load media on page 19. ● The Number of the...
User Guide
Page 19
... printer on...printer on page 80 for two minutes. TIP: You can change the default paper size automatically detected by the printer.... The remaining pages will have the same errors as the first page. Cause The carriage inside the printer...press the Cancel button ( ). Cause Solution The printer receives a single-page printing job, detects that...change the default paper size automatically detected by the printer. ENWW Solution Open the cartridge access door and...to match the paper loaded. - Cause Solution The printer receives a multi-page printing job, detects that matches...
... printer on...printer on page 80 for two minutes. TIP: You can change the default paper size automatically detected by the printer.... The remaining pages will have the same errors as the first page. Cause The carriage inside the printer...press the Cancel button ( ). Cause Solution The printer receives a single-page printing job, detects that...change the default paper size automatically detected by the printer. ENWW Solution Open the cartridge access door and...to match the paper loaded. - Cause Solution The printer receives a multi-page printing job, detects that matches...
User Guide
Page 20
... prints even if the scanner is not working . Turn off and turn on the printer. Turn on the printer. If the problem persists, contact HP. 14 Chapter 2 Get started ENWW Unplug the power cord. 3. Cause The scanner is a paper jam. Cause There is not working . ● The Number of... alternating between the letter E and the number 4. At the same time, the Error icon, the Paper Error icon, the Resume light, and the Ink Alert light are blinking. For more information, see Jams and paper-feed issues on the control panel are blinking. ● The Number of copies icon...
... prints even if the scanner is not working . Turn off and turn on the printer. Turn on the printer. If the problem persists, contact HP. 14 Chapter 2 Get started ENWW Unplug the power cord. 3. Cause The scanner is a paper jam. Cause There is not working . ● The Number of... alternating between the letter E and the number 4. At the same time, the Error icon, the Paper Error icon, the Resume light, and the Ink Alert light are blinking. For more information, see Jams and paper-feed issues on the control panel are blinking. ● The Number of copies icon...
User Guide
Page 25
... tray has paper loaded and detect whether the loaded paper is large, small, or medium width. ENWW Change the default paper size detected by the printer 1. For more information, see Open the embedded web server on page 75. 2. Click the Settings tab. 3. Open the embedded web server (EWS). You ...can change the default paper size detected by printer 19 In the Preferences section, click Tray and Paper Management, and then select the desired option. 4. Change the default paper size detected by the...
... tray has paper loaded and detect whether the loaded paper is large, small, or medium width. ENWW Change the default paper size detected by the printer 1. For more information, see Open the embedded web server on page 75. 2. Click the Settings tab. 3. Open the embedded web server (EWS). You ...can change the default paper size detected by printer 19 In the Preferences section, click Tray and Paper Management, and then select the desired option. 4. Change the default paper size detected by the...
User Guide
Page 27
... using paper designed for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to meet high standards of printing affordable, lab-quality photos with any inkjet printer. Look for framing, displaying, or gifting your HP ENWW Paper basics 21 It is available in...
... using paper designed for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to meet high standards of printing affordable, lab-quality photos with any inkjet printer. Look for framing, displaying, or gifting your HP ENWW Paper basics 21 It is available in...
User Guide
Page 28
... . It produces documents that look and feel more substantial than ordinary plain papers. printer. It is heavyweight for an impressive look and feel . ● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy These papers are available in a variety of everyday documents. ... is designed to www.hp.com . Look for printing out an entire vacation's worth of the HP website are glossy-coated on standard multipurpose or copy paper. Order HP paper supplies The printer is acid-free for optimum print quality. Original HP inks and HP Advanced Photo Paper have been...
... . It produces documents that look and feel more substantial than ordinary plain papers. printer. It is heavyweight for an impressive look and feel . ● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy These papers are available in a variety of everyday documents. ... is designed to www.hp.com . Look for printing out an entire vacation's worth of the HP website are glossy-coated on standard multipurpose or copy paper. Order HP paper supplies The printer is acid-free for optimum print quality. Original HP inks and HP Advanced Photo Paper have been...
User Guide
Page 29
...HP printer software (Windows) 23 Open the HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer... the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the...
...HP printer software (Windows) 23 Open the HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer... the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the...
User Guide
Page 30
Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. Click the Settings tab. 3. Open the embedded web server (EWS). Click Apply. 24 Chapter 2 Get started ENWW For more information, see Open the embedded web server on page 75. 2. To change the time to Sleep mode 1. In the Power Management section, click Energy Save Mode, and select the desired option. 4.
Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. Click the Settings tab. 3. Open the embedded web server (EWS). Click Apply. 24 Chapter 2 Get started ENWW For more information, see Open the embedded web server on page 75. 2. To change the time to Sleep mode 1. In the Power Management section, click Energy Save Mode, and select the desired option. 4.