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Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
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...then On again to troubleshoot the Printer any further. For information on the Service Tests and how to the HP Response Center or the nearest HP Support Office. If you have an error code which is not documented in this Service Manual or you have...Assembly If possible, always perform a Service Test on that has failed. If the error disappears, there is no need to see Chapter 4 Maintenance Mode. 1-2 HP Designjet 9000s Series Printer Service Manual Troubleshooting System Error Codes Chapter 2 - Whenever an Error Message is displayed, you should NOT replace it. Troubleshooting Guide...
...then On again to troubleshoot the Printer any further. For information on the Service Tests and how to the HP Response Center or the nearest HP Support Office. If you have an error code which is not documented in this Service Manual or you have...Assembly If possible, always perform a Service Test on that has failed. If the error disappears, there is no need to see Chapter 4 Maintenance Mode. 1-2 HP Designjet 9000s Series Printer Service Manual Troubleshooting System Error Codes Chapter 2 - Whenever an Error Message is displayed, you should NOT replace it. Troubleshooting Guide...
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... to troubleshoot the Printer the following : - Troubleshooting "Power Save Mode" Continuously Appears on the different systems and making the necessary system checks. In order to recover the NVRAM. 1-6 HP Designjet 9000s Series Printer Service Manual You will follow the internal initialization process, ...Printer. Recovery of the Printer. 2 Press the Cancel and Shift keys and Power On button - Ink purging without the media loaded. - MAINTENANCE MODE PASSWORD? This option is connected correctly and NOT damaged. 2 Replace the Heater Panel ⇒ Page 8-27. 3 Replace the ...
... to troubleshoot the Printer the following : - Troubleshooting "Power Save Mode" Continuously Appears on the different systems and making the necessary system checks. In order to recover the NVRAM. 1-6 HP Designjet 9000s Series Printer Service Manual You will follow the internal initialization process, ...Printer. Recovery of the Printer. 2 Press the Cancel and Shift keys and Power On button - Ink purging without the media loaded. - MAINTENANCE MODE PASSWORD? This option is connected correctly and NOT damaged. 2 Replace the Heater Panel ⇒ Page 8-27. 3 Replace the ...
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...for whatever reason, both the NVRAM and the Main PCA are replaced at the same time, mechanical correction value parameters, counters, calibrations, etc... HP Designjet 9000s Series Printer Service Manual 1-7 are lost. Whenever possible, this most be prevented by the Line Sensor to the NVRAM automatically. 12 Power Off ...the Main PCA have been installed correctly. 2 Press the Cancel key and Power On button in order to skip the system check. 3 Enter into the Maintenance Mode ⇒ Page 4-7. 4 Press the Shift key once and then the W key to enter in to the Setup menu. 5 In the Setup submenu...
...for whatever reason, both the NVRAM and the Main PCA are replaced at the same time, mechanical correction value parameters, counters, calibrations, etc... HP Designjet 9000s Series Printer Service Manual 1-7 are lost. Whenever possible, this most be prevented by the Line Sensor to the NVRAM automatically. 12 Power Off ...the Main PCA have been installed correctly. 2 Press the Cancel key and Power On button in order to skip the system check. 3 Enter into the Maintenance Mode ⇒ Page 4-7. 4 Press the Shift key once and then the W key to enter in to the Setup menu. 5 In the Setup submenu...
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...of the Printer has failed during normal usage. Corrective Action: Try the following : Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-7 System Error: System Error 1110: GA_ATG Block Clear Error Problem Description: The ATG band memory block erase does not ... connected correctly via a USB Cable. Replace the Main PCA ⇒ Page 8-35. This error is a problem in Maintenance Mode and erasing does not end. System Error: System Error 1111: GA_ATG DMA Transfer Error Problem Description: There is checked during printing. Corrective...
...of the Printer has failed during normal usage. Corrective Action: Try the following : Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-7 System Error: System Error 1110: GA_ATG Block Clear Error Problem Description: The ATG band memory block erase does not ... connected correctly via a USB Cable. Replace the Main PCA ⇒ Page 8-35. This error is a problem in Maintenance Mode and erasing does not end. System Error: System Error 1111: GA_ATG DMA Transfer Error Problem Description: There is checked during printing. Corrective...
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... ON and OFF by turning the Wiper Gears to detect that the Wiper Sensor is detected, "1" will display the state of a failure in Maintenance Mode) and select "Printer Sensors". If the home position is clean. - System Error: System Error 1160: Wiping Error Problem Description: When the ...and check the Front Panel to see if the Wiper turns. If the error continues, replace the Main PCA ⇒ Page 8-35. 2-8 HP Designjet 9000s Series Printer Service Manual Make sure the Wiper Sensor Cable is connected correctly and is a possibility of the home position sensor. Corrective Action: ...
... ON and OFF by turning the Wiper Gears to detect that the Wiper Sensor is detected, "1" will display the state of a failure in Maintenance Mode) and select "Printer Sensors". If the home position is clean. - System Error: System Error 1160: Wiping Error Problem Description: When the ...and check the Front Panel to see if the Wiper turns. If the error continues, replace the Main PCA ⇒ Page 8-35. 2-8 HP Designjet 9000s Series Printer Service Manual Make sure the Wiper Sensor Cable is connected correctly and is a possibility of the home position sensor. Corrective Action: ...
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.... The Capping Station has a Torque Limiter for up and down operation so that the Capping Station does not experience any over current is in Maintenance Mode) and open Solenoids L and R. System Error: System Error 1180: Capping Motor Error Problem Description: Capping Motor over current. Apply grease on the Capping Motor... lower or 85oC or higher). Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. HP Designjet 9000s Series Printer Service Manual 2-9
.... The Capping Station has a Torque Limiter for up and down operation so that the Capping Station does not experience any over current is in Maintenance Mode) and open Solenoids L and R. System Error: System Error 1180: Capping Motor Error Problem Description: Capping Motor over current. Apply grease on the Capping Motor... lower or 85oC or higher). Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. HP Designjet 9000s Series Printer Service Manual 2-9
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... (Full or Half) Problem Description: The Full and Half Sensors on the Sub-Tanks are not damaged. 2-12 HP Designjet 9000s Series Printer Service Manual Corrective Action: Try the following : Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". System Error Codes System Error: Problem Description: System Error 121x: Printhead Temperature...
... (Full or Half) Problem Description: The Full and Half Sensors on the Sub-Tanks are not damaged. 2-12 HP Designjet 9000s Series Printer Service Manual Corrective Action: Try the following : Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". System Error Codes System Error: Problem Description: System Error 121x: Printhead Temperature...
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... fail to respond, then replace the corresponding Ink Supply Station ⇒ Page 8-101. Enter the Motors Menu (in Maintenance Mode) and select "Sub Tank Sensor". HP Designjet 9000s Series Printer Service Manual 2-13 Now set it "Stop" immediately. Then, execute the "XX Ink Pump" option for the Sub... it will not be checked and therefore ink should be discharged. Corrective Action: Try the following : Enter the Sensors Menu (in Maintenance Mode) and set the "Solenoid L" and "Solenoid R" options to "Closed" to discharge the ink from the Sub-Tank and check if the ...
... fail to respond, then replace the corresponding Ink Supply Station ⇒ Page 8-101. Enter the Motors Menu (in Maintenance Mode) and select "Sub Tank Sensor". HP Designjet 9000s Series Printer Service Manual 2-13 Now set it "Stop" immediately. Then, execute the "XX Ink Pump" option for the Sub... it will not be checked and therefore ink should be discharged. Corrective Action: Try the following : Enter the Sensors Menu (in Maintenance Mode) and set the "Solenoid L" and "Solenoid R" options to "Closed" to discharge the ink from the Sub-Tank and check if the ...
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... gears work correctly Replace the Main PCA ⇒ Page 8-35. If the error continues, replace the Paper-Axis or Scan-Axis Motors. 2-14 HP Designjet 9000s Series Printer Service Manual Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is working correctly. ... the corresponding Ink Supply Station ⇒ Page 8-101. Replace the Main PCA ⇒ Page 8-35. System Error Codes Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor".
... gears work correctly Replace the Main PCA ⇒ Page 8-35. If the error continues, replace the Paper-Axis or Scan-Axis Motors. 2-14 HP Designjet 9000s Series Printer Service Manual Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is working correctly. ... the corresponding Ink Supply Station ⇒ Page 8-101. Replace the Main PCA ⇒ Page 8-35. System Error Codes Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor".
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...SP. Press the OK key once you must set the Printhead Voltage as shown: Voltage Values 1 Power On the Printer and enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in increments of 0.1 V). ADJ WPH. If you would like to set the Printhead ...keys to select the digits. The value can be used to print correctly, you have entered the new value. # PH VOLTAGE > Lm (L) >17.6 V HP Designjet 9000s Series Printer Service Manual 3-9 Printhead Adjustment Set Printhead Voltage Before the Printhead can be changed in a range of 12.0 to 20.0 V (in to the ...
...SP. Press the OK key once you must set the Printhead Voltage as shown: Voltage Values 1 Power On the Printer and enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in increments of 0.1 V). ADJ WPH. If you would like to set the Printhead ...keys to select the digits. The value can be used to print correctly, you have entered the new value. # PH VOLTAGE > Lm (L) >17.6 V HP Designjet 9000s Series Printer Service Manual 3-9 Printhead Adjustment Set Printhead Voltage Before the Printhead can be changed in a range of 12.0 to 20.0 V (in to the ...
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... * PRINTHEAD ADJ 3 You will need to confirm that you must first print the Printhead Adjustment pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. Press the Left Arrow Key to print the ... start printing the Printhead Adjustment pattern and the following message will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-10 HP Designjet 9000s Series Printer Service Manual ADJ WPH. Printhead Adjustment Print the Printhead Adjustment Pattern In order to correct the Printhead position, you want to ...
... * PRINTHEAD ADJ 3 You will need to confirm that you must first print the Printhead Adjustment pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. Press the Left Arrow Key to print the ... start printing the Printhead Adjustment pattern and the following message will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-10 HP Designjet 9000s Series Printer Service Manual ADJ WPH. Printhead Adjustment Print the Printhead Adjustment Pattern In order to correct the Printhead position, you want to ...
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.... # PH ADJ PRINTS * CHECK PRINTHEAD 3 You will need to confirm that you must first print the Check Printhead pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. Printhead Adjustment Print the Check Printhead Pattern In order to adjust the... OK? 4 The Printer will start printing the Check Printhead pattern and the following message will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-14 HP Designjet 9000s Series Printer Service Manual Press the Left Arrow Key to select SP. ADJ WPH. ADJ PH.
.... # PH ADJ PRINTS * CHECK PRINTHEAD 3 You will need to confirm that you must first print the Check Printhead pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. Printhead Adjustment Print the Check Printhead Pattern In order to adjust the... OK? 4 The Printer will start printing the Check Printhead pattern and the following message will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-14 HP Designjet 9000s Series Printer Service Manual Press the Left Arrow Key to select SP. ADJ WPH. ADJ PH.
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MAIN (Printhead Maintenance) 4-23 MNFG-PRN (Manufacturing Patterns) 4-44 SETUP 4-45 FEED 4-52 SENSORS 4-53 ELECT (Electronics) 4-59 VOLT (Voltage Check) 4-69 MOTORS 4-70 SYSTEM INF 4-77 COUNTER 4-79 Heater Panel Maintenance Mode 4-87 HP Designjet 9000s Series Printer Service Manual 4-1 Self Test 4-2 Phone Support 4-2 Maintenance Mode Menus 4-3 Entering the Maintenance Mode 4-7 Basic Menu Operation 4-8 P. 4 Maintenance Mode 4 Introduction 4-2 Diagnostics - ADJ (Printhead Adjustment) 4-17 PH. ADJ. (Printer Adjustment) 4-10 PH.
MAIN (Printhead Maintenance) 4-23 MNFG-PRN (Manufacturing Patterns) 4-44 SETUP 4-45 FEED 4-52 SENSORS 4-53 ELECT (Electronics) 4-59 VOLT (Voltage Check) 4-69 MOTORS 4-70 SYSTEM INF 4-77 COUNTER 4-79 Heater Panel Maintenance Mode 4-87 HP Designjet 9000s Series Printer Service Manual 4-1 Self Test 4-2 Phone Support 4-2 Maintenance Mode Menus 4-3 Entering the Maintenance Mode 4-7 Basic Menu Operation 4-8 P. 4 Maintenance Mode 4 Introduction 4-2 Diagnostics - ADJ (Printhead Adjustment) 4-17 PH. ADJ. (Printer Adjustment) 4-10 PH.
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... consult Chapter 2 - Maintenance Mode Maintenance Mode Introduction This chapter explains how to use the built-in Maintenance Mode which is designed to assist Service Personnel to make sure that is the component that component passes, there is no need to perform a Service Test via the phone. System Error Codes. If the test on -site maintenance. 4-2 HP Designjet 9000s Series Printer...
... consult Chapter 2 - Maintenance Mode Maintenance Mode Introduction This chapter explains how to use the built-in Maintenance Mode which is designed to assist Service Personnel to make sure that is the component that component passes, there is no need to perform a Service Test via the phone. System Error Codes. If the test on -site maintenance. 4-2 HP Designjet 9000s Series Printer...
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...132; Move Carriage. Printhead Row Value. Printhead to set the adjustment parameters of all internal Maintenance Mode Menus available in the Carriage Assembly, like cleaning or servicing. The different options available in this menu are as ...Maintenance Mode are as follows: Adjust Print. Meda Advance Print. Manufacturing Print 1. Cap Position. Wipe Position. Line Sensor (Top) Adjustment. Line Sensor (Side) Adjustment. Media Advance Value. Back Adjust Print. Back Adjust Value. 2 PH. HP Designjet 9000s...
...132; Move Carriage. Printhead Row Value. Printhead to set the adjustment parameters of all internal Maintenance Mode Menus available in the Carriage Assembly, like cleaning or servicing. The different options available in this menu are as ...Maintenance Mode are as follows: Adjust Print. Meda Advance Print. Manufacturing Print 1. Cap Position. Wipe Position. Line Sensor (Top) Adjustment. Line Sensor (Side) Adjustment. Media Advance Value. Back Adjust Print. Back Adjust Value. 2 PH. HP Designjet 9000s...
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...: Printer Sensors. Ink Sensor. Sub Tank Sensor. Bottle Sensor. TUR Sensors. Temperature Sensors. 4-4 HP Designjet 9000s Series Printer Service Manual The different options available in real time. Maintenance Mode 4 MNFG-PRN. (Manufacturing Test Patterns) ⇒ Page 4-44 This menu contains the test patterns which are used to set the...
...: Printer Sensors. Ink Sensor. Sub Tank Sensor. Bottle Sensor. TUR Sensors. Temperature Sensors. 4-4 HP Designjet 9000s Series Printer Service Manual The different options available in real time. Maintenance Mode 4 MNFG-PRN. (Manufacturing Test Patterns) ⇒ Page 4-44 This menu contains the test patterns which are used to set the...
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Maintenance Mode 8 ELECT (Electronics) ⇒ Page 4-59 This menu contains the necessary diagnostics that can be used to test the various Motors in the Printer. The different ... can be used to test the various electronic components in this menu are as follows: System Print. Error Log Print. History Print. HP Designjet 9000s Series Printer Service Manual 4-5 The different options available in the Printer.
Maintenance Mode 8 ELECT (Electronics) ⇒ Page 4-59 This menu contains the necessary diagnostics that can be used to test the various Motors in the Printer. The different ... can be used to test the various electronic components in this menu are as follows: System Print. Error Log Print. History Print. HP Designjet 9000s Series Printer Service Manual 4-5 The different options available in the Printer.
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... Belt. Wiper Blade. Capping Unit. Scan-Axis belt. Non-HP Ink Used. Expired Ink Used. 13 Heater Panel Maintenance Mode ⇒ Page 4-87 The Heater Panel has a separate Maintenance Mode which can used to set the different paper lengths used to view and set certain parameters. 4-6 HP Designjet 9000s Series Printer Service Manual
... Belt. Wiper Blade. Capping Unit. Scan-Axis belt. Non-HP Ink Used. Expired Ink Used. 13 Heater Panel Maintenance Mode ⇒ Page 4-87 The Heater Panel has a separate Maintenance Mode which can used to set the different paper lengths used to view and set certain parameters. 4-6 HP Designjet 9000s Series Printer Service Manual
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... order: W, X, Shift and OK. ADJ PH.MAINT HP Designjet 9000s Series Printer Service Manual 4-7 SINK WMEDIA MEDIA REGT M.ADVX 3 When the following screen is displayed on the Front Panel, you will be requested to enter a password. SP.ADJ WPH. Maintenance Mode Entering the Maintenance Mode Enter in to the Maintenance Mode as follows: 1 When the "Printer Ready" message appears...
... order: W, X, Shift and OK. ADJ PH.MAINT HP Designjet 9000s Series Printer Service Manual 4-7 SINK WMEDIA MEDIA REGT M.ADVX 3 When the following screen is displayed on the Front Panel, you will be requested to enter a password. SP.ADJ WPH. Maintenance Mode Entering the Maintenance Mode Enter in to the Maintenance Mode as follows: 1 When the "Printer Ready" message appears...