HP DesignJet 700 user guide
Page 185
... not work, turn the power off and then on again. If looking up the message in chapter 10. If the message says "System Error" and has an alphanumeric code, refer to consider obtaining a memory expansion module. If the Access Cartridge(s) Key Does Not Work Make sure the plotters' window is closed before...
... not work, turn the power off and then on again. If looking up the message in chapter 10. If the message says "System Error" and has an alphanumeric code, refer to consider obtaining a memory expansion module. If the Access Cartridge(s) Key Does Not Work Make sure the plotters' window is closed before...
Service Manual
Page 9
... ON Ć Normal Behavior 8Ć2 PowerĆON SelfĆTest & Mechanical Initialization 8Ć3 Service Tests and Error Messages 8Ć4 Front Panel Messages 8Ć5 Worded Error Messages 8Ć5 System Error Codes 8Ć9 Important Information on Troubleshooting Error Codes 8Ć9 Service Tests 8Ć17 Entering the Service Tests Menu System 8Ć20 1. EEROM Model Type 8Ć23...
... ON Ć Normal Behavior 8Ć2 PowerĆON SelfĆTest & Mechanical Initialization 8Ć3 Service Tests and Error Messages 8Ć4 Front Panel Messages 8Ć5 Worded Error Messages 8Ć5 System Error Codes 8Ć9 Important Information on Troubleshooting Error Codes 8Ć9 Service Tests 8Ć17 Entering the Service Tests Menu System 8Ć20 1. EEROM Model Type 8Ć23...
Service Manual
Page 34
...You can perform a failure analysis by reading the error codes/messages. (Details ' chapter 8.) Demonstration Plot You can set the demonstration plot, to : D Print out a current configuration sheet (an example is properly functioning and to the DesignJet 755CM). Verifying Plotter Operation The plotters contain several types...User's Guide, chapter 7) The User's Guide describes how to plot in any are detected. If a failure occurs, an error is resident in the plotters. D Change the graphicsĆlanguage settings. D Change the frontĆpanel settings. D Change the interface settings.
...You can perform a failure analysis by reading the error codes/messages. (Details ' chapter 8.) Demonstration Plot You can set the demonstration plot, to : D Print out a current configuration sheet (an example is properly functioning and to the DesignJet 755CM). Verifying Plotter Operation The plotters contain several types...User's Guide, chapter 7) The User's Guide describes how to plot in any are detected. If a failure occurs, an error is resident in the plotters. D Change the graphicsĆlanguage settings. D Change the frontĆpanel settings. D Change the interface settings.
Service Manual
Page 114
... Calibration / Press Enter" message is replaced. Press Enter to return to the Service Tests submenu. 4 If the calibration fails, an Error Code is cleared. Perform the drop detect calibration as follows: 1 In the Service Tests submenu, scroll to perform the drop detect calibration whenever these system... on the frontĆpanel display (details on the frontĆpanel. 1C. D Drive roller assembly is displayed on error codes ' page 8Ć9): D 070000H D 070005, 6, 7 or 8 D 070010 D 070020 D 070030 The drop detect calibration is replaced. D Cartridge checking algorithm continues to ...
... Calibration / Press Enter" message is replaced. Press Enter to return to the Service Tests submenu. 4 If the calibration fails, an Error Code is cleared. Perform the drop detect calibration as follows: 1 In the Service Tests submenu, scroll to perform the drop detect calibration whenever these system... on the frontĆpanel display (details on the frontĆpanel. 1C. D Drive roller assembly is displayed on error codes ' page 8Ć9): D 070000H D 070005, 6, 7 or 8 D 070010 D 070020 D 070030 The drop detect calibration is replaced. D Cartridge checking algorithm continues to ...
Service Manual
Page 115
... this number should be a number which corresponds to the intensity of the LED light which will be between 0 and 56. 4 If the calibration fails, an Error Code is displayed on the frontĆpanel. D Main PCA is accessible through the Service Tests" submenu. Perform the line sensor calibration whenever the: D Calibration in...
... this number should be a number which corresponds to the intensity of the LED light which will be between 0 and 56. 4 If the calibration fails, an Error Code is displayed on the frontĆpanel. D Main PCA is accessible through the Service Tests" submenu. Perform the line sensor calibration whenever the: D Calibration in...
Service Manual
Page 122
...displayed until the next operation is then followed by Error message/code listings grouped by the plotter. Error Codes The frontĆpanel displays a sixĆdigit hexaĆdecimal error code, the meanings of possible error codes. This is performed by area of Service Tests ...service tests that a user error or an internal error has occurred. Worded Error Messages Worded error messages indicate that can be used in words and hexaĆdecimal error codes are listed. The following table gives a quick explanation of the error codes: Error code 01xxxx 02xxxx 03xxxx 04xxxx and...
...displayed until the next operation is then followed by Error message/code listings grouped by the plotter. Error Codes The frontĆpanel displays a sixĆdigit hexaĆdecimal error code, the meanings of possible error codes. This is performed by area of Service Tests ...service tests that a user error or an internal error has occurred. Worded Error Messages Worded error messages indicate that can be used in words and hexaĆdecimal error codes are listed. The following table gives a quick explanation of the error codes: Error code 01xxxx 02xxxx 03xxxx 04xxxx and...
Service Manual
Page 126
... has occurred in the YĆaxis. D If required, troubleshoot the YĆaxis mechanics and circuitry. System error XXXXXX D An internal error has occurred and a multiĆcharacter alphaĆnumeric code is skewed. Wrong Cartridge Type D You have loaded one or more incompatible cartridges. If the message continues, ...Check cartridge path D A servo shutdown has occurred in the XĆaxis. The drive roller cannot move . D The meaning of the error codes is straight. Remove it and reload it if necessary. D If required, troubleshoot the XĆaxis mechanics and circuitry.
... has occurred in the YĆaxis. D If required, troubleshoot the YĆaxis mechanics and circuitry. System error XXXXXX D An internal error has occurred and a multiĆcharacter alphaĆnumeric code is skewed. Wrong Cartridge Type D You have loaded one or more incompatible cartridges. If the message continues, ...Check cartridge path D A servo shutdown has occurred in the XĆaxis. The drive roller cannot move . D The meaning of the error codes is straight. Remove it and reload it if necessary. D If required, troubleshoot the XĆaxis mechanics and circuitry.
Service Manual
Page 127
... later firmware revision. When reporting the error, have an error code which is using or check if a service note deals with this particular problem (refer to the HP Response Center or the nearest HP Support Office. D The Current configuration...error codes and their respective descriptions and recommended corrective actions. The following information ready: D Which firmware revision the plotter is not documented in firmware revsion A.02.10. D Is the problem reproducible by internal system errors. If you cannot resolve, then report the error to chapter 10 for HP DesignJets...
... later firmware revision. When reporting the error, have an error code which is using or check if a service note deals with this particular problem (refer to the HP Response Center or the nearest HP Support Office. D The Current configuration...error codes and their respective descriptions and recommended corrective actions. The following information ready: D Which firmware revision the plotter is not documented in firmware revsion A.02.10. D Is the problem reproducible by internal system errors. If you cannot resolve, then report the error to chapter 10 for HP DesignJets...
Service Manual
Page 128
... D Replace the main PCA ' page 6Ć9. 010024 Pen interface ASIC test failure. Only replace one component at a time and check if the error has gone before replacing another component. D Main PCA ' page 6Ć9. 010021 DRAM test failure. D Replace the main PCA ' page 6Ć...;2 1Ć3 2Ć3 Window Up Down RΩ RΩ 0Ω RΩ RΩ 0Ω D Replace defective wires or assemblies. Error Code 010001 Problem Description Window sensor circuitry not operating correctly. Corrective Actions D Check the window sensor switch. D Check that the sensor cable is connected ...
... D Replace the main PCA ' page 6Ć9. 010024 Pen interface ASIC test failure. Only replace one component at a time and check if the error has gone before replacing another component. D Main PCA ' page 6Ć9. 010021 DRAM test failure. D Replace the main PCA ' page 6Ć...;2 1Ć3 2Ć3 Window Up Down RΩ RΩ 0Ω RΩ RΩ 0Ω D Replace defective wires or assemblies. Error Code 010001 Problem Description Window sensor circuitry not operating correctly. Corrective Actions D Check the window sensor switch. D Check that the sensor cable is connected ...
Service Manual
Page 129
.... D Main PCA ' page 6Ć9. D Refer to determine exactly which component failed. 010032 Carriage ASIC test failure. D Carriage assembly. D Trailing cable ' page 6Ć36. D Encoder cable. Error Code 010030 Problem Description Failed communications between the carriage and main processors. D Refer to carriage ASIC. D Check the: D XĆaxis encoder. D Carriage assembly ' page 6Ć34...
.... D Main PCA ' page 6Ć9. D Refer to determine exactly which component failed. 010032 Carriage ASIC test failure. D Carriage assembly. D Trailing cable ' page 6Ć36. D Encoder cable. Error Code 010030 Problem Description Failed communications between the carriage and main processors. D Refer to carriage ASIC. D Check the: D XĆaxis encoder. D Carriage assembly ' page 6Ć34...
Service Manual
Page 130
...Turn Queing to the HP Response Center or the nearest HP Support Office. 020001 020002 Memory fragmentation error. Include system configuration in the software application configuration. D Data byte was not read before the error occurred. Note conditions before another component. Error Code Problem Description 010050 ... Add more memory. D Cable assembly ' page 6Ć47. Using this procedure you will be able to the HP Response Center or the nearest HP Support Office. D If the primer stepper motor operates, then check the primer sensor connection and/or operation. D Replace...
...Turn Queing to the HP Response Center or the nearest HP Support Office. 020001 020002 Memory fragmentation error. Include system configuration in the software application configuration. D Data byte was not read before the error occurred. Note conditions before another component. Error Code Problem Description 010050 ... Add more memory. D Cable assembly ' page 6Ć47. Using this procedure you will be able to the HP Response Center or the nearest HP Support Office. D If the primer stepper motor operates, then check the primer sensor connection and/or operation. D Replace...
Service Manual
Page 131
...13 D Replace the carriage PCA. 060308 060309 Problem with this plotter. D Replace the service station ' page 6Ć42. 04xxxx MIO interface error. D Replace the cartridges. Also check that the PostScript SIMM is installed, check the MIO setup. If necessary, replace the MIO. Version 5.1...mark position test ' page 8Ć44. 06030B Bad ambient temperature read. Error Code 02002x Problem Description Firmware error related in the service station, simulating the entering operation of the MIO card. 05xxxx MIO system error. D If an MIO is installed in the second slot from the top...
...13 D Replace the carriage PCA. 060308 060309 Problem with this plotter. D Replace the service station ' page 6Ć42. 04xxxx MIO interface error. D Replace the cartridges. Also check that the PostScript SIMM is installed, check the MIO setup. If necessary, replace the MIO. Version 5.1...mark position test ' page 8Ć44. 06030B Bad ambient temperature read. Error Code 02002x Problem Description Firmware error related in the service station, simulating the entering operation of the MIO card. 05xxxx MIO system error. D If an MIO is installed in the second slot from the top...
Service Manual
Page 132
... page 8Ć47. 750C 750C 070006 As 070005 for magenta pen. D Perform the drop detector/open sensor test ' page 8Ć37. D See Error Code 070005. 8-14 Troubleshooting C4705-90000 Excessive noise on the +5V supply may be hexaĆdecimal 6 - D If required, replace the service station ...' page 6Ć42. Error Code Problem Description 070000 H Unable to one cartridge. Plus 755 CM 070007 As 070005 for cyan pen. Hex value Binary value Pen Color 1 0001 ...
... page 8Ć47. 750C 750C 070006 As 070005 for magenta pen. D Perform the drop detector/open sensor test ' page 8Ć37. D See Error Code 070005. 8-14 Troubleshooting C4705-90000 Excessive noise on the +5V supply may be hexaĆdecimal 6 - D If required, replace the service station ...' page 6Ć42. Error Code Problem Description 070000 H Unable to one cartridge. Plus 755 CM 070007 As 070005 for cyan pen. Hex value Binary value Pen Color 1 0001 ...
Service Manual
Page 133
...D A noisy power supply D A bad drop detect sensor D An acoustically noisy environment D The main PCA. 070020 One of the Drop Detection errors has occurred Ć or, during power on the line voltage. D Troubleshoot the cartridges and the drop detector. D Main PCA ' page 6...If required, replace the service station ' page 6Ć42. Only replace one component at a time and check if the error has gone before replacing another component. Error Code 070010 Problem Description False drops detected during the Drop Detection no drop was detected. D Cable assembly ' page 6Ć47...
...D A noisy power supply D A bad drop detect sensor D An acoustically noisy environment D The main PCA. 070020 One of the Drop Detection errors has occurred Ć or, during power on the line voltage. D Troubleshoot the cartridges and the drop detector. D Main PCA ' page 6...If required, replace the service station ' page 6Ć42. Only replace one component at a time and check if the error has gone before replacing another component. Error Code 070010 Problem Description False drops detected during the Drop Detection no drop was detected. D Cable assembly ' page 6Ć47...
Service Manual
Page 134
... using the latest firmware revision? D Additional comments about the usage, the setting, etc.. D service configuration plot. Error Code Problem Description 070100 Firmware error 0000D8 Firmware error XXXXXXXX 080001 Post Script error Corrective Actions D Report the error to the HP Response Center or the nearest HP Support Office, stating the following information: D Is the plotter using (name, version, etc.).
... using the latest firmware revision? D Additional comments about the usage, the setting, etc.. D service configuration plot. Error Code Problem Description 070100 Firmware error 0000D8 Firmware error XXXXXXXX 080001 Post Script error Corrective Actions D Report the error to the HP Response Center or the nearest HP Support Office, stating the following information: D Is the plotter using (name, version, etc.).
Service Manual
Page 143
... SHUFFLER" 7 Testing EEROM" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to do an extended functionality check of the internal circuits of this test is displayed on the frontĆpanel as follows: 1 In the...
... SHUFFLER" 7 Testing EEROM" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to do an extended functionality check of the internal circuits of this test is displayed on the frontĆpanel as follows: 1 In the...
Service Manual
Page 144
...ĆCarriage Com The purpose of the following messages, in the order listed, are displayed on the frontĆpanel. 4 If the test fails, an Error Code is to check all circuits involved in communicating between the main PCA and the carriage. Perform the mainĆcarriage communication test as each circuit...
...ĆCarriage Com The purpose of the following messages, in the order listed, are displayed on the frontĆpanel. 4 If the test fails, an Error Code is to check all circuits involved in communicating between the main PCA and the carriage. Perform the mainĆcarriage communication test as each circuit...
Service Manual
Page 145
..." 3 Testing ATOD Converters" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to 7 Carriage" and press Enter. SERVICE TESTS 7 Carriage 2 The following components: 1 Carriage assembly ' page 6Ć34. 2 Main PCA ' page 6Ć9. 3 Trailing cable ' page 6Ć...
..." 3 Testing ATOD Converters" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to 7 Carriage" and press Enter. SERVICE TESTS 7 Carriage 2 The following components: 1 Carriage assembly ' page 6Ć34. 2 Main PCA ' page 6Ć9. 3 Trailing cable ' page 6Ć...
Service Manual
Page 160
... the frontĆpanel. Remove all the 750C Plus cartridges to start the test. 3 The Testing Sensor" message is displayed on the frontĆpanel. 700 4 The Remove Pen to determine exactly which component failed. 8-42 Troubleshooting C4705-90000 Primer Test The purpose of the primer to select individual cartridges and... on the primer. 9 If the test passes, the 21 Primer Test" message is displayed on the frontĆpanel. 10 If the test fails, an Error Code is displayed on the frontĆpanel as follows: 1 In the Service Tests submenu, scroll to prime them.
... the frontĆpanel. Remove all the 750C Plus cartridges to start the test. 3 The Testing Sensor" message is displayed on the frontĆpanel. 700 4 The Remove Pen to determine exactly which component failed. 8-42 Troubleshooting C4705-90000 Primer Test The purpose of the primer to select individual cartridges and... on the primer. 9 If the test passes, the 21 Primer Test" message is displayed on the frontĆpanel. 10 If the test fails, an Error Code is displayed on the frontĆpanel as follows: 1 In the Service Tests submenu, scroll to prime them.
Service Manual
Page 285
...51 X motion control, 8Ć43 Y static friction, 8Ć46 YĆaxis encoder, 8Ć47 YĆaxis friction, 8Ć45 servo shutdown error, service note, 10Ć14 setting up the plotter, 3Ć10 setup sheet, example of, 3Ć13 SIMM, GlossaryĆ5 site planing and ...;4 USA, 12Ć2 swelling of belt, 4Ć2 switchĆon Ć normal behavior, list of characteristics, 8Ć2 symbols, safety, x system error codes, 8Ć9 C4705-90000 T tape on cartridges, 8Ć55 TCP/ICP host, 1Ć3 temperature, operating, 2Ć3 thermal control, service test, 8Ć28 theta...
...51 X motion control, 8Ć43 Y static friction, 8Ć46 YĆaxis encoder, 8Ć47 YĆaxis friction, 8Ć45 servo shutdown error, service note, 10Ć14 setting up the plotter, 3Ć10 setup sheet, example of, 3Ć13 SIMM, GlossaryĆ5 site planing and ...;4 USA, 12Ć2 swelling of belt, 4Ć2 switchĆon Ć normal behavior, list of characteristics, 8Ć2 symbols, safety, x system error codes, 8Ć9 C4705-90000 T tape on cartridges, 8Ć55 TCP/ICP host, 1Ć3 temperature, operating, 2Ć3 thermal control, service test, 8Ć28 theta...