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... information related to the topic you are basically DesignJets 2000CP and 3000CP (respectively) connected with an external Fiery RIP. Concerning the hardware perspective, DesignJets 2800CP and 3800CP are consulting. Part Numbers Part numbers for the color HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP printers. ii Using this manual are located in this Manual HP DesignJet CP Series Printers
... information related to the topic you are basically DesignJets 2000CP and 3000CP (respectively) connected with an external Fiery RIP. Concerning the hardware perspective, DesignJets 2800CP and 3800CP are consulting. Part Numbers Part numbers for the color HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP printers. ii Using this manual are located in this Manual HP DesignJet CP Series Printers
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Contents Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3...12 What is the Ink System 1-13 How Do I Troubleshoot the Ink System 1-13 Does the Customer have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP 1-15 How Do I Clean the Electrical Contacts 1-17 How Do I Print some of the Internal Prints 1-18 The Service Print...
Contents Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1-2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1-2 Is the Printer Using the Latest Firmware Revision 1-2 How do I upgrade the Firmware Revision on the Flash SIMM 1-3...12 What is the Ink System 1-13 How Do I Troubleshoot the Ink System 1-13 Does the Customer have Mid-Print Refill Problems in HP DesignJets 3500CP/3000CP 1-15 How Do I Clean the Electrical Contacts 1-17 How Do I Print some of the Internal Prints 1-18 The Service Print...
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... Definition of Safety Symbols International caution symbol (refer to manual): the product is marked with this symbol must be connected to ground before operating the equipment. Frame or chassis terminal. x Contents HP DesignJet CP Series Printers For protection against electrical shock in order... to protect against damage to the instrument. Protective conductor terminal. Used for the user to refer to the instruction manual in case of a fault. Low-...
... Definition of Safety Symbols International caution symbol (refer to manual): the product is marked with this symbol must be connected to ground before operating the equipment. Frame or chassis terminal. x Contents HP DesignJet CP Series Printers For protection against electrical shock in order... to protect against damage to the instrument. Protective conductor terminal. Used for the user to refer to the instruction manual in case of a fault. Low-...
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... which you are about the usage, the setting, etc.. D The complete error number. D Which software application the customer is using . Troubleshooting HP DesignJet CP Series Printers 1-7 Only try one recommended action at a time and check if the error code has disappeared. D The Service Print (Utilities ... component/assembly that is using (name, version, etc.). If you have an error code which is not documented in this Service Manual or you have the following information ready: D Model and Serial Number of system error codes and their respective descriptions and recommended corrective...
... which you are about the usage, the setting, etc.. D The complete error number. D Which software application the customer is using . Troubleshooting HP DesignJet CP Series Printers 1-7 Only try one recommended action at a time and check if the error code has disappeared. D The Service Print (Utilities ... component/assembly that is using (name, version, etc.). If you have an error code which is not documented in this Service Manual or you have the following information ready: D Model and Serial Number of system error codes and their respective descriptions and recommended corrective...
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.... D Which software application the customer is not documented in this Service Manual or you have the following pages contain a list of the printer. D Is the problem reproducible by internal system errors. D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes When reporting the error, have an...
.... D Which software application the customer is not documented in this Service Manual or you have the following pages contain a list of the printer. D Is the problem reproducible by internal system errors. D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes When reporting the error, have an...
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... packages) (HP DesignJet 3500CP/3000CP) German Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Italian Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HP-GL/2 and RTL Programmer's Reference Guide (English) The product Comparison Guide for HP-GL/2 and HP RTL Peripherals (English) PJL Technical Reference Manual (English) HP DesignJet CP Series...
... packages) (HP DesignJet 3500CP/3000CP) German Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Italian Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HP-GL/2 and RTL Programmer's Reference Guide (English) The product Comparison Guide for HP-GL/2 and HP RTL Peripherals (English) PJL Technical Reference Manual (English) HP DesignJet CP Series...
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... you disconnect the Media Button Cable (Item 10) from the service station assembly, refer to the primer removal procedure ' page 8-29. 8-26 HP DesignJet CP Series Printers Removal and Installation Remove the service station assembly (item 5) by a screw driver. 6. Position the flag horizontal and push down ...cable (item 1) from the service station flag (item 7). 2. Remove the ink delivery system (Refer to the printer. Remove the following 1. Manually slide the carriage assembly to the middle of the Service Station Assembly 1. Removal of the Service Station Flag. 1.
... you disconnect the Media Button Cable (Item 10) from the service station assembly, refer to the primer removal procedure ' page 8-29. 8-26 HP DesignJet CP Series Printers Removal and Installation Remove the service station assembly (item 5) by a screw driver. 6. Position the flag horizontal and push down ...cable (item 1) from the service station flag (item 7). 2. Remove the ink delivery system (Refer to the printer. Remove the following 1. Manually slide the carriage assembly to the middle of the Service Station Assembly 1. Removal of the Service Station Flag. 1.
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... PCA. 8. Disconnect the primer stepper cable from the primer assembly (item 3). 4. Remove the primer assembly. 8-29 HP DesignJet CP Series Printers Removal and Installation Remove the following: 1. Remove the service station interconnect PCA from underneath the service station... assembly by releasing it out. 6. Manually slide the carriage assembly to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Primer...
... PCA. 8. Disconnect the primer stepper cable from the primer assembly (item 3). 4. Remove the primer assembly. 8-29 HP DesignJet CP Series Printers Removal and Installation Remove the following: 1. Remove the service station interconnect PCA from underneath the service station... assembly by releasing it out. 6. Manually slide the carriage assembly to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Primer...
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...the encoder strip, hold it onto a retaining pin (item 10). 3. Secure the magnetic core (item 1) to the encoder spring (item 9). Manually slide the carriage assembly along the printer. Install the following procedure, the encoder strip (item 6) has sharp edges and could cause injury. Caution...: When installing the encoder strip ensure that the transparent side is underneath. 1. Removal and Installation HP DesignJet CP Series Printers 8-33 Install the encoder spring (item 9) into the Y-axis motor assembly (item 4) by sliding it at the ...
...the encoder strip, hold it onto a retaining pin (item 10). 3. Secure the magnetic core (item 1) to the encoder spring (item 9). Manually slide the carriage assembly along the printer. Install the following procedure, the encoder strip (item 6) has sharp edges and could cause injury. Caution...: When installing the encoder strip ensure that the transparent side is underneath. 1. Removal and Installation HP DesignJet CP Series Printers 8-33 Install the encoder spring (item 9) into the Y-axis motor assembly (item 4) by sliding it at the ...
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Remove the following positions in the electronics support frame (item 5). 8. Manually slide the carriage assembly to figure 12 ' page 8-38 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the trailing cable from ... trailing cable from connectors on the carriage PCA. 4. Carefully disconnect the trailing cable (item 1) from the 3 cable clamps at the rear of the printer. 8-36 HP DesignJet CP Series Printers Removal and Installation Pull the trailing cable through the ferrite (item 7) at the rear of the printer. 3. J3 MISC 2. Trailing Cable Refer...
Remove the following positions in the electronics support frame (item 5). 8. Manually slide the carriage assembly to figure 12 ' page 8-38 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the trailing cable from ... trailing cable from connectors on the carriage PCA. 4. Carefully disconnect the trailing cable (item 1) from the 3 cable clamps at the rear of the printer. 8-36 HP DesignJet CP Series Printers Removal and Installation Pull the trailing cable through the ferrite (item 7) at the rear of the printer. 3. J3 MISC 2. Trailing Cable Refer...
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... belt from the carriage assembly. Remove the Y-axis belt by a new Y-axis belt. 6. To release the tension on the Y-axis belt (item 3), manually squeeze the spring (item 1) using the tensioner wedge clip (item 4) until you hear it from the Y-axis motor pulley (item 5). 4. The rest of... the Y-axis tensioner holder (item 2). Remove the carriage assembly ' page 8-42 7. Removal and Installation HP DesignJet CP Series Printers 8-39 If the tensioner wedge clip will not click into place. Y-Axis Belt Refer to avoid losing the spring. 2. Left Hand...
... belt from the carriage assembly. Remove the Y-axis belt by a new Y-axis belt. 6. To release the tension on the Y-axis belt (item 3), manually squeeze the spring (item 1) using the tensioner wedge clip (item 4) until you hear it from the Y-axis motor pulley (item 5). 4. The rest of... the Y-axis tensioner holder (item 2). Remove the carriage assembly ' page 8-42 7. Removal and Installation HP DesignJet CP Series Printers 8-39 If the tensioner wedge clip will not click into place. Y-Axis Belt Refer to avoid losing the spring. 2. Left Hand...
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... page 8-54 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the elevator assembly by releasing it towards you. 8-52 HP DesignJet CP Series Printers Removal and Installation Window and Top Cover ' page 8-15. 2. Loosen the three T-20 screws (item 2) securing the elevator... the ink delivery system (Refer to the left hand side chassis. 5. Note: To gain access to the screws securing the elevator assembly to manually raise the elevator assembly. Remove the top half of the elevator assembly. 4. Elevator Assembly Refer to the left. 6. Remove the T-20 screw...
... page 8-54 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the elevator assembly by releasing it towards you. 8-52 HP DesignJet CP Series Printers Removal and Installation Window and Top Cover ' page 8-15. 2. Loosen the three T-20 screws (item 2) securing the elevator... the ink delivery system (Refer to the left hand side chassis. 5. Note: To gain access to the screws securing the elevator assembly to manually raise the elevator assembly. Remove the top half of the elevator assembly. 4. Elevator Assembly Refer to the left. 6. Remove the T-20 screw...
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... pushing the retaining clips into holes in the left and right hand side chassis. 4. Perform D11 Bail Service Test ' page 4-25 8-58 HP DesignJet CP Series Printers Removal and Installation Manually move the drive roller around. 5. Close the window. 4. Lifting up the bail assembly (item 1), push both the plastic arms at the end...
... pushing the retaining clips into holes in the left and right hand side chassis. 4. Perform D11 Bail Service Test ' page 4-25 8-58 HP DesignJet CP Series Printers Removal and Installation Manually move the drive roller around. 5. Close the window. 4. Lifting up the bail assembly (item 1), push both the plastic arms at the end...
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...bracket (item 2) to the left hand side chassis. 11. Remove the roller support bracket. 6. To remove the Drive Roller only 9. Removal and Installation HP DesignJet CP Series Printers 8-69 Left Hand Cover ' page 8-18. 3. Bail Arm Assembly ' page 8-58 5. Remove the clutch (item 4) and washers...hand side chassis. 5. Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 2500CP and 2000CP) Refer to the right side of the printer. 3. Remove the following : 1. Right Hand Cover ' page 8-21. 4. Manually slide the carriage assembly to figure 25A ' page 8-71 WARNING Switch ...
...bracket (item 2) to the left hand side chassis. 11. Remove the roller support bracket. 6. To remove the Drive Roller only 9. Removal and Installation HP DesignJet CP Series Printers 8-69 Left Hand Cover ' page 8-18. 3. Bail Arm Assembly ' page 8-58 5. Remove the clutch (item 4) and washers...hand side chassis. 5. Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 2500CP and 2000CP) Refer to the right side of the printer. 3. Remove the following : 1. Right Hand Cover ' page 8-21. 4. Manually slide the carriage assembly to figure 25A ' page 8-71 WARNING Switch ...
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Manually slide the carriage assembly to the right side of the overdrive shaft by removing the retaining clip (item 3). 7. X-Axis Motor Assembly ' page 8-45. 2. Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to the left end of the printer. 3. Window and Top Cover ' page 8-15. 2. Remove the two... figure 25B ' page 8-75 WARNING Switch off the printer and remove the power cord. 1. Bail Arm Assembly ' page 8-58. 5. Service Station Assembly ' page 8-26. 8-72 HP DesignJet CP Series Printers Removal and Installation
Manually slide the carriage assembly to the right side of the overdrive shaft by removing the retaining clip (item 3). 7. X-Axis Motor Assembly ' page 8-45. 2. Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to the left end of the printer. 3. Window and Top Cover ' page 8-15. 2. Remove the two... figure 25B ' page 8-75 WARNING Switch off the printer and remove the power cord. 1. Bail Arm Assembly ' page 8-58. 5. Service Station Assembly ' page 8-26. 8-72 HP DesignJet CP Series Printers Removal and Installation
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Preventive Maintenance Kit - The most worn parts of ink particles and dust from the media or the atmosphere in this Service Manual as a guide to the accumulation of the printer. Once the maintenance advised message is done the Customer Engineer must reset the ...be used to replace the most important parts to the wearing of the Y-axis motor, the friction in the vicinity of the rods. 9-6 HP DesignJet CP Series Printers Preventive Maintenance All other internal counters must be reset by entering the Service Calibrations Menu and performing the Maintenance Calibration ' page...
Preventive Maintenance Kit - The most worn parts of ink particles and dust from the media or the atmosphere in this Service Manual as a guide to the accumulation of the printer. Once the maintenance advised message is done the Customer Engineer must reset the ...be used to replace the most important parts to the wearing of the Y-axis motor, the friction in the vicinity of the rods. 9-6 HP DesignJet CP Series Printers Preventive Maintenance All other internal counters must be reset by entering the Service Calibrations Menu and performing the Maintenance Calibration ' page...
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About This Edition This is the 2nd edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998 2nd edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, Nov 1998 3rd edition, titled HP C4703A/C4704A/C6085A/C4723A/C4724A/C6084A HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP Service Manual, Sep 1999
About This Edition This is the 2nd edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998 2nd edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, Nov 1998 3rd edition, titled HP C4703A/C4704A/C6085A/C4723A/C4724A/C6084A HP DesignJet 2000CP, 2500CP, 2800CP, 3000CP, 3500CP and 3800CP Service Manual, Sep 1999
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The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.
The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2800CP printers (model C6085A) D HP DesignJet 3000CP printers (model C4723A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3800CP printers (model C6084A) For information about using these printers, refer to be performed by HP-qualified service personnel only. R What's in this manual are to the corresponding user and quick-reference guides.