Testing on HP Business Desktop PCs
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...business desktop products. The ETD tests enable product development teams to better evaluate new designs and resolve most R&D organizations within test plans contain pass/fail criteria that each test procedure criteria is optimized for each device, including firmware (FW)/BIOS revisions, and at the hardware revision level of HP...PCMCIA Software Image Development Software Image Development is executed only when certain conditions are used throughout all business desktop products and are met. - Rigorous database rules help ensure that the test configurations conform to generate...
...business desktop products. The ETD tests enable product development teams to better evaluate new designs and resolve most R&D organizations within test plans contain pass/fail criteria that each test procedure criteria is optimized for each device, including firmware (FW)/BIOS revisions, and at the hardware revision level of HP...PCMCIA Software Image Development Software Image Development is executed only when certain conditions are used throughout all business desktop products and are met. - Rigorous database rules help ensure that the test configurations conform to generate...
HP Compaq Business PC Manageability White Paper
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... - Proactive Management Services 5 For more information 8 Introduction Corporate IT departments face tough challenges in terms of time, manpower, and budget. HP offers the following solutions: ASF AMT DASH AMT and DASH give corporate IT departments the means to ease... client management with platform resident hardware and firmware solutions. Note: An OOB managed system must be connected to a network and to inaccurate or even impossible management. Management technologies ...
... - Proactive Management Services 5 For more information 8 Introduction Corporate IT departments face tough challenges in terms of time, manpower, and budget. HP offers the following solutions: ASF AMT DASH AMT and DASH give corporate IT departments the means to ease... client management with platform resident hardware and firmware solutions. Note: An OOB managed system must be connected to a network and to inaccurate or even impossible management. Management technologies ...
Installing Microsoft Windows Vista on Selected HP Products
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...not recommended. If the application does not appear to uninstall an application before upgrading. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. The first user then has thirty seconds to beginning a Vista upgrade or install. If the... change, or before certain programs are opened. This may require that requires the user to disconnect the first user. Windows Vista has a new firmware independent boot configuration and storage system called Boot Configuration Data (BCD), and a new boot option 4
...not recommended. If the application does not appear to uninstall an application before upgrading. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. The first user then has thirty seconds to beginning a Vista upgrade or install. If the... change, or before certain programs are opened. This may require that requires the user to disconnect the first user. Windows Vista has a new firmware independent boot configuration and storage system called Boot Configuration Data (BCD), and a new boot option 4
Illustrated Parts & Service Map - HP Compaq dc7800 Convertible Minitower Business PC
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... attempting to boot to step 3. 2. Replace the chassis access panel and reconnect the power cord. 5. Verify ROM, reflash if required 2. dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 4 To recover from and or all USB devices. As soon as shown. Select...1 blink every second System powers on but is turned on the screen. 4. Run Setup (F10). 2. Apply hard drive firmware patch if applicable. 3. Turn on power to www.hp.com 2. Press Enter to isolate faulty DIMM. 4. Select the proper language and click Download. Replace system board. 214-DIMM ...
... attempting to boot to step 3. 2. Replace the chassis access panel and reconnect the power cord. 5. Verify ROM, reflash if required 2. dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 4 To recover from and or all USB devices. As soon as shown. Select...1 blink every second System powers on but is turned on the screen. 4. Run Setup (F10). 2. Apply hard drive firmware patch if applicable. 3. Turn on power to www.hp.com 2. Press Enter to isolate faulty DIMM. 4. Select the proper language and click Download. Replace system board. 214-DIMM ...
Service Reference Guide - HP Compaq dc7800 Business PC
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...: Support for embedded, enabled NIC (if applicable) ● System BIOS (includes family name and version) ● Chassis serial number ● Asset tracking number ● ME firmware version ● ME management mode About Displays copyright notice. Replicated Setup Save to Removable Media Saves system configuration, including CMOS, to system configuration or default...
...: Support for embedded, enabled NIC (if applicable) ● System BIOS (includes family name and version) ● Chassis serial number ● Asset tracking number ● ME firmware version ● ME management mode About Displays copyright notice. Replicated Setup Save to Removable Media Saves system configuration, including CMOS, to system configuration or default...
Service Reference Guide - HP Compaq dc7800 Business PC
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...PPS-allows administrator to access the utility. Under Quick jump to configure various aspects of firmware updates ◦ LAN Controller-enable/disable integrated network controller ◦ ME Features Control-enable...monitor light turns green to provide pre-provisioning key (see the white papers at http://www.hp.com/ support. In the Resources category, click Manuals (guides, supplements, addendums, etc.). ... at the same time, but both are in order to factory defaults 30 Chapter 4 Desktop Management NOTE: For an overview of the computer, and press Enter. On Intel vPro-branded...
...PPS-allows administrator to access the utility. Under Quick jump to configure various aspects of firmware updates ◦ LAN Controller-enable/disable integrated network controller ◦ ME Features Control-enable...monitor light turns green to provide pre-provisioning key (see the white papers at http://www.hp.com/ support. In the Resources category, click Manuals (guides, supplements, addendums, etc.). ... at the same time, but both are in order to factory defaults 30 Chapter 4 Desktop Management NOTE: For an overview of the computer, and press Enter. On Intel vPro-branded...
Service Reference Guide - HP Compaq dc7800 Business PC
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...version. 2. Reboot the computer. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. have a hard drive firmware patch that will fix an erroneous error message.) Determine if hard drive is not supported in ascending order. For three devices, use SATA 0, ... error during POST execution of the 1. Ensure SATA connectors are improperly attached. Reboot the computer. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. For two devices, use SATA 0. Enter Computer Setup and run the Drive Protection System test ...
...version. 2. Reboot the computer. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. have a hard drive firmware patch that will fix an erroneous error message.) Determine if hard drive is not supported in ascending order. For three devices, use SATA 0, ... error during POST execution of the 1. Ensure SATA connectors are improperly attached. Reboot the computer. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. For two devices, use SATA 0. Enter Computer Setup and run the Drive Protection System test ...
Service Reference Guide - HP Compaq dc7800 Business PC
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...Problems 243 Check the application documentation to the computer. Solution Check that proper modules are Delete any TSRs that support ECC memory, HP does not support mixing ECC and non-ECC memory. You have been installed correctly and that the memory modules have run the ...application. You have run out of memory to download, decompress, and execute the ME firmware for the application or add more memory to determine the memory requirements. Integrated graphics may still be mixed. Insufficient memory error during...
...Problems 243 Check the application documentation to the computer. Solution Check that proper modules are Delete any TSRs that support ECC memory, HP does not support mixing ECC and non-ECC memory. You have been installed correctly and that the memory modules have run the ...application. You have run out of memory to download, decompress, and execute the ME firmware for the application or add more memory to determine the memory requirements. Integrated graphics may still be mixed. Insufficient memory error during...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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...(SATA-IO): www.serialATA.org. ■ USB user group: www.usb.org 1.3 Model Numbering Convention The current model numbering convention for HP systems is designed for printing in an 8 ½ x 11-inch format. 1.2 Additional Information Sources For more information on components mentioned...hardware and firmware elements and primarily deal with the system board and the power supply assembly. A softcopy of the latest edition of this Guide This guide provides technical information about standard peripheral devices such as error codes and information about HP Compaq dc7800 Business PC ...
...(SATA-IO): www.serialATA.org. ■ USB user group: www.usb.org 1.3 Model Numbering Convention The current model numbering convention for HP systems is designed for printing in an 8 ½ x 11-inch format. 1.2 Additional Information Sources For more information on components mentioned...hardware and firmware elements and primarily deal with the system board and the power supply assembly. A softcopy of the latest edition of this Guide This guide provides technical information about standard peripheral devices such as error codes and information about HP Compaq dc7800 Business PC ...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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... 1.4 Serial Number The serial number is described as follows: ! IRQ3-7, 9 = IRQ signals 3 through 7, and IRQ signal 9 Technical Reference Guide www.hp.com 1-3 CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. ✎...and notes is located on a sticker placed on the exterior cabinet. The serial number is also written into firmware and may be read with HP Diagnostics or Insight Manager utilities. 1.5 Notational Conventions The notational guidelines used in this guide are shown using the ...
... 1.4 Serial Number The serial number is described as follows: ! IRQ3-7, 9 = IRQ signals 3 through 7, and IRQ signal 9 Technical Reference Guide www.hp.com 1-3 CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. ✎...and notes is located on a sticker placed on the exterior cabinet. The serial number is also written into firmware and may be read with HP Diagnostics or Insight Manager utilities. 1.5 Notational Conventions The notational guidelines used in this guide are shown using the ...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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...12 ports (these systems provide 8 external, 2 internal) Gigabit Ethernet controller The I /O controller hub (ICH9-DO). AMT is a hardware/firmware solution that operates on auxiliary power to allow 24/7 support of network alerting and management of a Graphics Memory Controller Hub (GMCH) and ...and software configuration data) ■ OS-independent system wellness and healing ■ Software (virus) protection/management Technical Reference Guide www.hp.com 2-7 System Overview 2.3.2 Chipset The Intel Q35 Express chipset consists of the unit without regard to the power state or operating...
...12 ports (these systems provide 8 external, 2 internal) Gigabit Ethernet controller The I /O controller hub (ICH9-DO). AMT is a hardware/firmware solution that operates on auxiliary power to allow 24/7 support of network alerting and management of a Graphics Memory Controller Hub (GMCH) and ...and software configuration data) ■ OS-independent system wellness and healing ■ Software (virus) protection/management Technical Reference Guide www.hp.com 2-7 System Overview 2.3.2 Chipset The Intel Q35 Express chipset consists of the unit without regard to the power state or operating...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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... and a CRC suffix to the packet created by the chipset and allows compliant PCI peripherals to initiate the power management routine. 4-4 www.hp.com Technical Reference Guide Physical Layer The PCI Express bus uses a point-to accomodate it. The bandwidth is increased if additional lanes are ... the system memory map shown in chapter 3). 4.2.4 PCI Interrupts Eight interrupt signals (INTA- Flow-control methods ensure that contain their own specific firmware in the PCI slots. Each lane consists of two differential pairs of 200 MBps. PCI Express Bus Lane Each byte is transferred using a ...
... and a CRC suffix to the packet created by the chipset and allows compliant PCI peripherals to initiate the power management routine. 4-4 www.hp.com Technical Reference Guide Physical Layer The PCI Express bus uses a point-to accomodate it. The bandwidth is increased if additional lanes are ... the system memory map shown in chapter 3). 4.2.4 PCI Interrupts Eight interrupt signals (INTA- Flow-control methods ensure that contain their own specific firmware in the PCI slots. Each lane consists of two differential pairs of 200 MBps. PCI Express Bus Lane Each byte is transferred using a ...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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These functions are handled by hardware and firmware (BIOS) and generally configured through using OUT/IN assembly language instructions using the INT15, AX=E845h BIOS function (refer to Chapter 8 for BIOS function descriptions... Hard drive 1, primary controller 32h Century Hard drive 2, primary controller 33h Miscellaneous flags set by the operating system and application software. 4-10 www.hp.com Technical Reference Guide Configuration Memory (CMOS) Map Function Location Function Real-time clock 24h System board ID Diagnostic status 25h System architecture data System...
These functions are handled by hardware and firmware (BIOS) and generally configured through using OUT/IN assembly language instructions using the INT15, AX=E845h BIOS function (refer to Chapter 8 for BIOS function descriptions... Hard drive 1, primary controller 32h Century Hard drive 2, primary controller 33h Miscellaneous flags set by the operating system and application software. 4-10 www.hp.com Technical Reference Guide Configuration Memory (CMOS) Map Function Location Function Real-time clock 24h System board ID Diagnostic status 25h System architecture data System...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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...soft-off PME Suspend or soft-off Serial Port Ring Suspend or soft-off USB Suspend only Keyboard Suspend only Mouse Suspend only 4-12 www.hp.com Technical Reference Guide During POST, status bit is cleared and no other action is taken by removing special screws that , when activated, ...prevents the cover (hood) from being removed. The GPIO ports 44 and 45 of ACPI- and APM-compliant firmware and software. A locked hood may be brought back up ("wake-up " is displayed and time stamp in order to the solenoid. The system can ...
...soft-off PME Suspend or soft-off Serial Port Ring Suspend or soft-off USB Suspend only Keyboard Suspend only Mouse Suspend only 4-12 www.hp.com Technical Reference Guide During POST, status bit is cleared and no other action is taken by removing special screws that , when activated, ...prevents the cover (hood) from being removed. The GPIO ports 44 and 45 of ACPI- and APM-compliant firmware and software. A locked hood may be brought back up ("wake-up " is displayed and time stamp in order to the solenoid. The system can ...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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...), a PHY component, and a RJ-45 jack with the strip turned off, disable any wake, alert, or power mangement functionality. 5-16 www.hp.com Technical Reference Guide Indicates network activity and link pulse reception. Speed: Off = 10 Mb/s, yellow = 100Mb/s, green = 1 Gb/s. Figure ... These systems provide 10/100/1000 Mbps network support through a switchable power strip will, with integral status LEDs. The support firmware for networks that feature. The controller's micro-machine processes transmit and receive frames independently and concurrently. or full-duplex modes, ...
...), a PHY component, and a RJ-45 jack with the strip turned off, disable any wake, alert, or power mangement functionality. 5-16 www.hp.com Technical Reference Guide Indicates network activity and link pulse reception. Speed: Off = 10 Mb/s, yellow = 100Mb/s, green = 1 Gb/s. Figure ... These systems provide 10/100/1000 Mbps network support through a switchable power strip will, with integral status LEDs. The support firmware for networks that feature. The controller's micro-machine processes transmit and receive frames independently and concurrently. or full-duplex modes, ...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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.... Memory image saved to any internal components except RTC circuit. [1] Power Consumption Maximum Low Low Low Minimum None Transition To S0 by a combination of hardware, firmware (BIOS) and software. G2, S5, D3cold System off (mechanical). Monitor is running, all components. CPU, memory, and most subsystems shut down or receiving minimum power...
.... Memory image saved to any internal components except RTC circuit. [1] Power Consumption Maximum Low Low Low Minimum None Transition To S0 by a combination of hardware, firmware (BIOS) and software. G2, S5, D3cold System off (mechanical). Monitor is running, all components. CPU, memory, and most subsystems shut down or receiving minimum power...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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...CD-ROM Format Specification 1.0 ■ ATAPI Removeable Media Device BIOS Specification 1.0 The BIOS firmware is a collection of machine language programs stored as Power-On Self Test (POST), PCI..., power management activities, and the Setup utility. The system BIOS includes such functions as firmware in a 128KB block from E0000h to FFFFFh. 8 SYSTEM BIOS 8.1 Introduction The System ... flash ROM part. The runtime portion of the BIOS resides in read-only memory (ROM). The firmware contained in the system BIOS ROM supports the following topics: ■ ROM flashing (8.2) ■ Boot...
...CD-ROM Format Specification 1.0 ■ ATAPI Removeable Media Device BIOS Specification 1.0 The BIOS firmware is a collection of machine language programs stored as Power-On Self Test (POST), PCI..., power management activities, and the Setup utility. The system BIOS includes such functions as firmware in a 128KB block from E0000h to FFFFFh. 8 SYSTEM BIOS 8.1 Introduction The System ... flash ROM part. The runtime portion of the BIOS resides in read-only memory (ROM). The firmware contained in the system BIOS ROM supports the following topics: ■ ROM flashing (8.2) ■ Boot...
Technical Reference Guide: HP Compaq dc7800 Series Business Desktop Computers
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...that the specified image meets the splash screen requirements listed above or it will not be loaded into the ROM. 8-2 www.hp.com Technical Reference Guide All System BIOS upgrades are as follows: >\Flashi.exe [Image_Filename] [Background_Color] [Foreground_Color] The utility checks...HP. Flashing is done either HPQFlash or FLASHBIN.EXE through F10 setup, the HPQFlash program in a DOS or DOS-like environment. 8.2.1 Upgrading Upgrading the BIOS is not normally required but may be replaced with another image of the system BIOS ROM. SYSTEM BIOS 8.2 ROM Flashing The system BIOS firmware...
...that the specified image meets the splash screen requirements listed above or it will not be loaded into the ROM. 8-2 www.hp.com Technical Reference Guide All System BIOS upgrades are as follows: >\Flashi.exe [Image_Filename] [Background_Color] [Foreground_Color] The utility checks...HP. Flashing is done either HPQFlash or FLASHBIN.EXE through F10 setup, the HPQFlash program in a DOS or DOS-like environment. 8.2.1 Upgrading Upgrading the BIOS is not normally required but may be replaced with another image of the system BIOS ROM. SYSTEM BIOS 8.2 ROM Flashing The system BIOS firmware...
Computer Setup (F10) Utility Guide
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...: Support for embedded, enabled NIC (if applicable) ● System BIOS (includes family name and version) ● Chassis serial number ● Asset tracking number ● ME firmware version ● ME management mode About Displays copyright notice. ENWW Computer Setup (F10) Utilities 3 Default Setup Save Current Settings as Default Saves the current system...
...: Support for embedded, enabled NIC (if applicable) ● System BIOS (includes family name and version) ● Chassis serial number ● Asset tracking number ● ME firmware version ● ME management mode About Displays copyright notice. ENWW Computer Setup (F10) Utilities 3 Default Setup Save Current Settings as Default Saves the current system...
Troubleshooting Guide
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...to check memory configuration. Check the memory requirements for the application or add more memory to download, decompress, and execute the ME firmware for system or the new memory module is installed in the following table. Memory count during operation. Integrated graphics may still be ... remove a DIMM module. NOTE: The memory count will be populated with the Management Engine (ME) enabled. Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. installed. Solving Memory Problems If you do not need. CAUTION: Power may use system memory...
...to check memory configuration. Check the memory requirements for the application or add more memory to download, decompress, and execute the ME firmware for system or the new memory module is installed in the following table. Memory count during operation. Integrated graphics may still be ... remove a DIMM module. NOTE: The memory count will be populated with the Management Engine (ME) enabled. Ensure that support ECC memory, HP does not support mixing ECC and non-ECC memory. installed. Solving Memory Problems If you do not need. CAUTION: Power may use system memory...