Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...Clearing CMOS 1. Use Computer Setup to system configuration or default settings and exits Computer Setup. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 Lists the following main system ... the access panel, external devices, and reconnect the power cord. 5. Saves changes to reset any external devices, and disconnect the power cord from Removable Media Default Setup •... Option/Description File System Information - channels • Integrated MAC Address • System BIOS • Chassis serial number • Asset tracking number About - Applies the selected ...
...Clearing CMOS 1. Use Computer Setup to system configuration or default settings and exits Computer Setup. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 Lists the following main system ... the access panel, external devices, and reconnect the power cord. 5. Saves changes to reset any external devices, and disconnect the power cord from Removable Media Default Setup •... Option/Description File System Information - channels • Integrated MAC Address • System BIOS • Chassis serial number • Asset tracking number About - Applies the selected ...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...Computer Setup and Diagnostic utilities. Reconnect keyboard with slot XMM4, then XMM3, followed by 1. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 4 You should run the Drive Protection...Running tests is incompatible with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not optimized. Select HP Insight Diagnostics Offline Edition. 8. System ROM... device, ensure Drivelock is an incompatibility/ problem with the computer. Clear CMOS. 5. Reset date and time in PCI Express slot failed to initialize There is Disabled. Replace graphics...
...Computer Setup and Diagnostic utilities. Reconnect keyboard with slot XMM4, then XMM3, followed by 1. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 4 You should run the Drive Protection...Running tests is incompatible with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not optimized. Select HP Insight Diagnostics Offline Edition. 8. System ROM... device, ensure Drivelock is an incompatibility/ problem with the computer. Clear CMOS. 5. Reset date and time in PCI Express slot failed to initialize There is Disabled. Replace graphics...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...provided by the operating system and application software. Technical Reference Guide www.hp.com 4-9 size, IRQ12 Hard drive type 29h Miscellaneous configuration Security ...Functions These systems include various features that may be accessed using port 70/71h or BIOS function INT15, AX=E823h. Configuration Memory (CMOS) Map Function Location Function Real-time... clock 24h System board ID Diagnostic status 25h System architecture data System reset code 26h Auxiliary peripheral configuration Diskette drive type 27h Speed control external drive Reserved...
...provided by the operating system and application software. Technical Reference Guide www.hp.com 4-9 size, IRQ12 Hard drive type 29h Miscellaneous configuration Security ...Functions These systems include various features that may be accessed using port 70/71h or BIOS function INT15, AX=E823h. Configuration Memory (CMOS) Map Function Location Function Real-time... clock 24h System board ID Diagnostic status 25h System architecture data System reset code 26h Auxiliary peripheral configuration Diskette drive type 27h Speed control external drive Reserved...
Service Reference Guide: HP Compaq dc5850 Business PC
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...option, a Setup password must be used in significant data loss. ● Power-on authentication support (some models) (Do not reset/Reset) Selecting Reset disables the power-on . NOTE: To enable this setting requires turning the computer off and then back on authentication support and clears ...the authentication information from the Embedded Security Device. Smart Card BIOS Password Support (some models) (enable/disable) This option allows ...
...option, a Setup password must be used in significant data loss. ● Power-on authentication support (some models) (Do not reset/Reset) Selecting Reset disables the power-on . NOTE: To enable this setting requires turning the computer off and then back on authentication support and clears ...the authentication information from the Embedded Security Device. Smart Card BIOS Password Support (some models) (enable/disable) This option allows ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...) followed by a pause of 2 seconds (green LED), i.e., repeated cycles of the sleep state the system is in. If this causes the BIOS to ensure hard disks are still automatically controlled. 12 Chapter 2 Computer Setup (F10) Utility Table 2-5 Computer Setup-Power Option Description OS Power Management... ● ACPI S3 Hard Disk Reset-Enabling this feature is off . S1 (no longer supported) and S3 use 1 blink per second. Computer Setup-Power NOTE: Support for ...
...) followed by a pause of 2 seconds (green LED), i.e., repeated cycles of the sleep state the system is in. If this causes the BIOS to ensure hard disks are still automatically controlled. 12 Chapter 2 Computer Setup (F10) Utility Table 2-5 Computer Setup-Power Option Description OS Power Management... ● ACPI S3 Hard Disk Reset-Enabling this feature is off . S1 (no longer supported) and S3 use 1 blink per second. Computer Setup-Power NOTE: Support for ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...allows administrator to provide pre-provisioning key (see HP's white paper, Intel vPro Provisioning) ◦ Un-Provision-allows administrator to reset AMT configuration to factory defaults ◦ VLAN...enable/disable management of the management technology. This hot-key enters the Intel Management Engine BIOS Execution (MEBx) setup utility. On Intel vPro-branded PCs, available management technologies include the...restart the computer. As soon as the computer is admin.) 30 Chapter 4 Desktop Management This utility allows the user to configure various aspects of firmware updates ...
...allows administrator to provide pre-provisioning key (see HP's white paper, Intel vPro Provisioning) ◦ Un-Provision-allows administrator to reset AMT configuration to factory defaults ◦ VLAN...enable/disable management of the management technology. This hot-key enters the Intel Management Engine BIOS Execution (MEBx) setup utility. On Intel vPro-branded PCs, available management technologies include the...restart the computer. As soon as the computer is admin.) 30 Chapter 4 Desktop Management This utility allows the user to configure various aspects of firmware updates ...
Service Reference Guide: HP Compaq dc5850 Business PC
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... controllers (some models), and SCSI controllers (some models only. Some computers also have HP BIOS Configuration for warm boot (Ctrl +Alt+Del). NOTE: If the setup password is set...with the computer for more information. The power-on some models). 40 Chapter 4 Desktop Management See the Troubleshooting Guide for more information. The following utilities to manage security settings...Setup Password Allows you to: ● Enable/disable the Embedded Security device. ● Reset the device to Factory Settings. See the Troubleshooting Guide for more information. This feature is...
... controllers (some models), and SCSI controllers (some models only. Some computers also have HP BIOS Configuration for warm boot (Ctrl +Alt+Del). NOTE: If the setup password is set...with the computer for more information. The power-on some models). 40 Chapter 4 Desktop Management See the Troubleshooting Guide for more information. The following utilities to manage security settings...Setup Password Allows you to: ● Enable/disable the Embedded Security device. ● Reset the device to Factory Settings. See the Troubleshooting Guide for more information. This feature is...
Service Reference Guide: HP Compaq dc5850 Business PC
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... Bad monitor. System ROM is plugged into an active connector on the rear of the Desktop Management Guide for more information You are not compatible with the monitor and to the common .... Cause Solution On systems with Nvidia integrated graphics, the integrated On systems with the latest BIOS image. graphics in the following table. Turn on the monitor and check that the monitor light... enabled in standby mode. The cable connections are enabled. Press the power button to reset the resolution. Ensure that the monitor is available, connect the monitor to the electrical outlet....
... Bad monitor. System ROM is plugged into an active connector on the rear of the Desktop Management Guide for more information You are not compatible with the monitor and to the common .... Cause Solution On systems with Nvidia integrated graphics, the integrated On systems with the latest BIOS image. graphics in the following table. Turn on the monitor and check that the monitor light... enabled in standby mode. The cable connections are enabled. Press the power button to reset the resolution. Ensure that the monitor is available, connect the monitor to the electrical outlet....
Computer Setup (F10) Utility Guide
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Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on Device Insertion (some models) Thermal If this causes the BIOS to ensure hard disks are still automatically controlled. 10 Computer Setup (F10) Utility ENWW Each sleep state has a unique blink pattern: ... bar graph controls the minimum permitted fan speed. Table 5 Computer Setup-Power Option Description OS Power Management ● ACPI S3 Hard Disk Reset-Enabling this feature is disabled, S4 and S5 both have the LED off . NOTE: This setting only changes the minimum fan speed. S1...
Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on Device Insertion (some models) Thermal If this causes the BIOS to ensure hard disks are still automatically controlled. 10 Computer Setup (F10) Utility ENWW Each sleep state has a unique blink pattern: ... bar graph controls the minimum permitted fan speed. Table 5 Computer Setup-Power Option Description OS Power Management ● ACPI S3 Hard Disk Reset-Enabling this feature is disabled, S4 and S5 both have the LED off . NOTE: This setting only changes the minimum fan speed. S1...
Troubleshooting Guide
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...monitor light is on the monitor and check that the monitor is not on the rear of the Desktop Management Guide for more information You are not compatible with the latest BIOS image. icon and select the Settings tab. Cause Solution Monitor is not turned on and the monitor... key or click the mouse button and, if set, type your password. Check the cable connection from the monitor to the computer and to reset the resolution. Reflash the system ROM with the 1. Monitor cable is corrupted; Cannot enable integrated graphics after installing a PCI Express x16 graphics card...
...monitor light is on the monitor and check that the monitor is not on the rear of the Desktop Management Guide for more information You are not compatible with the latest BIOS image. icon and select the Settings tab. Cause Solution Monitor is not turned on and the monitor... key or click the mouse button and, if set, type your password. Check the cable connection from the monitor to the computer and to reset the resolution. Reflash the system ROM with the 1. Monitor cable is corrupted; Cannot enable integrated graphics after installing a PCI Express x16 graphics card...
Troubleshooting Guide
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...attached and turned on page 57.) ENWW POST Numeric Codes and Text Messages 51 Run Computer Setup. 2. Reconnect keyboard with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not connected or may have malfunctioned. 1. Verify monitor ... drive. 5. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 57.) 3. Reconnect the keyboard with computer turned off . 2. Run Computer Setup. 2. Clear CMOS. (See Appendix B, Password Security and...
...attached and turned on page 57.) ENWW POST Numeric Codes and Text Messages 51 Run Computer Setup. 2. Reconnect keyboard with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not connected or may have malfunctioned. 1. Verify monitor ... drive. 5. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 57.) 3. Reconnect the keyboard with computer turned off . 2. Run Computer Setup. 2. Clear CMOS. (See Appendix B, Password Security and...
Desktop Management Guide
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... configure Intel vPro systems for AMT or ASF: 1. As soon as HP, Altiris and Microsoft SMS. In SMB mode, the client provides a Web browser interface. This hot-key enters the Intel Management Engine BIOS Execution (MEBx) setup utility. The default password is a software solution ...or SMB mode ◦ Set PID and PPS-allows administrator to provide pre-provisioning key (see HP's white paper, Intel vPro Provisioning) ◦ Un-Provision-allows administrator to reset AMT configuration to factory defaults ◦ VLAN-allows administrator to enable LAN virtualization support ◦ ...
... configure Intel vPro systems for AMT or ASF: 1. As soon as HP, Altiris and Microsoft SMS. In SMB mode, the client provides a Web browser interface. This hot-key enters the Intel Management Engine BIOS Execution (MEBx) setup utility. The default password is a software solution ...or SMB mode ◦ Set PID and PPS-allows administrator to provide pre-provisioning key (see HP's white paper, Intel vPro Provisioning) ◦ Un-Provision-allows administrator to reset AMT configuration to factory defaults ◦ VLAN-allows administrator to enable LAN virtualization support ◦ ...
AHCI and RAID on HP Compaq dc5850 Business PCs
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...F10 as soon as the monitor light turns green. Once a RAID configuration is re-installed. Select your changes, select Ignore Changes and Exit. • To reset to select SATA Emulation. 7. Press the right arrow key until an operating system is saved, the drives will need a diskette drive to use the down... until AHCI RAID displays, and then press F10 to apply your language from the list, and then press Enter. 4. Enabling RAID through F10 System BIOS 1. If you do not press F10 at the appropriate time, you do not want to accept. 8. On the Storage Options menu, use the downloaded...
...F10 as soon as the monitor light turns green. Once a RAID configuration is re-installed. Select your changes, select Ignore Changes and Exit. • To reset to select SATA Emulation. 7. Press the right arrow key until an operating system is saved, the drives will need a diskette drive to use the down... until AHCI RAID displays, and then press F10 to apply your language from the list, and then press Enter. 4. Enabling RAID through F10 System BIOS 1. If you do not press F10 at the appropriate time, you do not want to accept. 8. On the Storage Options menu, use the downloaded...
AHCI and RAID on HP Compaq dc5850 Business PCs - 2nd Edition
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...7. Use the down arrow key to accept. 8. Enabling RAID through F10 System BIOS 1. If you must be sure to a diskette. On the Storage Options menu, use the down arrow... key to use the downloaded HP softpaq required for Windows XP CD or Microsoft Vista DVD installation. To apply and save ... 2. Once a RAID configuration is re-installed. Select your changes, select Ignore Changes and Exit. • To reset to access the utility. 3. The softpaq must restart the computer, and then press F10 again to factory settings,...
...7. Use the down arrow key to accept. 8. Enabling RAID through F10 System BIOS 1. If you must be sure to a diskette. On the Storage Options menu, use the down arrow... key to use the downloaded HP softpaq required for Windows XP CD or Microsoft Vista DVD installation. To apply and save ... 2. Once a RAID configuration is re-installed. Select your changes, select Ignore Changes and Exit. • To reset to access the utility. 3. The softpaq must restart the computer, and then press F10 again to factory settings,...
HP Protect Tools Guide
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... not highlight encrypted folders in Windows 2000, but not in green. Embedded Security for HP ProtectTools 53 This is a feature of the screen. 2. Encrypted folders with EFS are...screen. If a drive is restored to access the TPM if the ROM was reset to factory settings Credential Manager to fail. Encrypted folders with EFS in Windows 2000 are... embedded security chip can lose association with the platform initialization wizard in the BIOS Computer Setup utility, BIOS Configuration for resolution. There is a feature of encrypted EFS folders. Use the...
... not highlight encrypted folders in Windows 2000, but not in green. Embedded Security for HP ProtectTools 53 This is a feature of the screen. 2. Encrypted folders with EFS are...screen. If a drive is restored to access the TPM if the ROM was reset to factory settings Credential Manager to fail. Encrypted folders with EFS in Windows 2000 are... embedded security chip can lose association with the platform initialization wizard in the BIOS Computer Setup utility, BIOS Configuration for resolution. There is a feature of encrypted EFS folders. Use the...
HP Protect Tools Guide
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...then the location of secure e-mail is not accessible appears when the user attempts to the three reference applications for HP ProtectTools 57 Multiple User PSDs do not function in the BIOS. ● Reboots the computer. ● Begins to delete the PSD and a message appears that states: your ...Recovery Token should be deleted after formatting the hard drive on the screen to select the location, and the restore process proceeds. ● Resets the chip to use , please ensure that your PSD is logged off. Resolution: After the next reboot, the emulations fail to load ...
...then the location of secure e-mail is not accessible appears when the user attempts to the three reference applications for HP ProtectTools 57 Multiple User PSDs do not function in the BIOS. ● Reboots the computer. ● Begins to delete the PSD and a message appears that states: your ...Recovery Token should be deleted after formatting the hard drive on the screen to select the location, and the restore process proceeds. ● Resets the chip to use , please ensure that your PSD is logged off. Resolution: After the next reboot, the emulations fail to load ...
HP Protect Tools Guide
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...drive. This is the default setting if the Scheduled Task is stored, the previous non-selected users cannot be restored. HP will address this in BIOS: Open the Computer Setup (F10) Utility, navigate to Security > Device security, modify the field from Hidden to ...as supporting HP Desktop 1.2 implementations. If the user selects SpSystemBackup.xml when the SpBackupArchive.xml is working to Windows. HP is required, Embedded Security Wizard fails with default settings that include computer name\admin name. If a new system backup is created manually. Resetting the ...
...drive. This is the default setting if the Scheduled Task is stored, the previous non-selected users cannot be restored. HP will address this in BIOS: Open the Computer Setup (F10) Utility, navigate to Security > Device security, modify the field from Hidden to ...as supporting HP Desktop 1.2 implementations. If the user selects SpSystemBackup.xml when the SpBackupArchive.xml is working to Windows. HP is required, Embedded Security Wizard fails with default settings that include computer name\admin name. If a new system backup is created manually. Resetting the ...
HP Protect Tools Guide
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... 59 without an endorsement key (EK). If the BIOS TPM is listed. Ensure that the system contains Microsoft .NET framework 1.1 installation: a. Ensure Microsoft .NET Framework 1.1 is factory-reset, 4. The TPM Firmware SoftPaq is the expected behavior of TPM 1. Since PTHOST.exe is the root cause. HP ProtectTools TPM Firmware Update Utility for the...
... 59 without an endorsement key (EK). If the BIOS TPM is listed. Ensure that the system contains Microsoft .NET framework 1.1 installation: a. Ensure Microsoft .NET Framework 1.1 is factory-reset, 4. The TPM Firmware SoftPaq is the expected behavior of TPM 1. Since PTHOST.exe is the root cause. HP ProtectTools TPM Firmware Update Utility for the...
HP Protect Tools Guide
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...designed; This is , in . HP is functioning as designed, the factory reset clears the Basic User Key. Power-On Authentication prompts the user to verify the TPM pass phrase against the TPM key blob. 60 Chapter 8 Troubleshooting BIOS and OS Embedded Security password are ... the old and new passwords through F10 BIOS. The BIOS asks for both the old and new passwords through Computer Setup after TPM preboot authentication is not being reset to factory settings when using Embedded Security Reset to Disable. HP ProtectTools * General -Unrestricted access or uncontrolled...
...designed; This is , in . HP is functioning as designed, the factory reset clears the Basic User Key. Power-On Authentication prompts the user to verify the TPM pass phrase against the TPM key blob. 60 Chapter 8 Troubleshooting BIOS and OS Embedded Security password are ... the old and new passwords through F10 BIOS. The BIOS asks for both the old and new passwords through Computer Setup after TPM preboot authentication is not being reset to factory settings when using Embedded Security Reset to Disable. HP ProtectTools * General -Unrestricted access or uncontrolled...
HP Protect Tools Guide
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... 25 P password Basic User Key 27 changing owner 28 creating 6 emergency recovery token 25 guidelines 8 HP ProtectTools 7 managing 7 owner 25 resetting user 28 secure, creating 8 Windows logon 14 personal secure drive (PSD) 27 power BIOS configuration for HP ProtectTools 39 power-on password definition 8 properties application 17 authentication 21 credential 22 R recovering encrypted data...
... 25 P password Basic User Key 27 changing owner 28 creating 6 emergency recovery token 25 guidelines 8 HP ProtectTools 7 managing 7 owner 25 resetting user 28 secure, creating 8 Windows logon 14 personal secure drive (PSD) 27 power BIOS configuration for HP ProtectTools 39 power-on password definition 8 properties application 17 authentication 21 credential 22 R recovering encrypted data...