User Guide
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... Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113...
... Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113...
User Guide
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...HP Photosmart. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The How Do I? You will learn how the software can get a brief overview of the software included with the HP Photosmart. If you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting... tasks, troubleshooting tips, and technical information. Make sure you might not be found in this onscreen Help. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations...
...HP Photosmart. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The How Do I? You will learn how the software can get a brief overview of the software included with the HP Photosmart. If you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting... tasks, troubleshooting tips, and technical information. Make sure you might not be found in this onscreen Help. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations...
User Guide
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... the print head assembly. 114 Troubleshooting Doing these actions will prevent ink leaking from the HP Photosmart until they are transporting the HP Photosmart make sure you check the connections, try connecting directly to disconnect older products from the HP Photosmart. After you leave the ink cartridges installed. Chapter 12 sure the other printers or scanners. After the...
... the print head assembly. 114 Troubleshooting Doing these actions will prevent ink leaking from the HP Photosmart until they are transporting the HP Photosmart make sure you check the connections, try connecting directly to disconnect older products from the HP Photosmart. After you leave the ink cartridges installed. Chapter 12 sure the other printers or scanners. After the...
User Guide
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Plug the power cord into a grounded power outlet. 118 Troubleshooting CAUTION: Do not connect the USB cable to both the HP Photosmart and the power adapter. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and ...If you are showing in menus on the display • I received a message on the display that the printer alignment failed • I am having problems using the HP Photosmart with my computer • The display shows the wrong language • The wrong measurements are using a power ...
Plug the power cord into a grounded power outlet. 118 Troubleshooting CAUTION: Do not connect the USB cable to both the HP Photosmart and the power adapter. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and ...If you are showing in menus on the display • I received a message on the display that the printer alignment failed • I am having problems using the HP Photosmart with my computer • The display shows the wrong language • The wrong measurements are using a power ...
User Guide
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.../support. Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper is loaded in menus on the display Cause: You might have selected the incorrect language when setting up the HP Photosmart. The display...
.../support. Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper is loaded in menus on the display Cause: You might have selected the incorrect language when setting up the HP Photosmart. The display...
User Guide
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... provided in the Setup Guide that came with the HP Photosmart. Missing HP Photosmart Software Cause: The HP Photosmart Software is not available in the Setup Guide that came with the HP Photosmart. Do not connect the HP Photosmart to your computer until after you have reinstalled the software. 5. Select Install. 7. Select HP Photosmart Printer Driver Software, and then click Change/Remove. Follow...
... provided in the Setup Guide that came with the HP Photosmart. Missing HP Photosmart Software Cause: The HP Photosmart Software is not available in the Setup Guide that came with the HP Photosmart. Do not connect the HP Photosmart to your computer until after you have reinstalled the software. 5. Select Install. 7. Select HP Photosmart Printer Driver Software, and then click Change/Remove. Follow...
User Guide
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... section addresses problems you might encounter setting up a wired network. Solution: Turn the HP Photosmart on . Network troubleshooting This section addresses problems you might encounter while setting up the HP Photosmart and connecting it to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125 After the cable is unable to your computer.
... section addresses problems you might encounter setting up a wired network. Solution: Turn the HP Photosmart on . Network troubleshooting This section addresses problems you might encounter while setting up the HP Photosmart and connecting it to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125 After the cable is unable to your computer.
User Guide
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... The Printer not Found screen appears during installation Cause: The HP Photosmart is active 1. Make sure the HP Photosmart is preventing the HP Photosmart from your modem or HP Photosmart Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application is connected to ensure they are not connected properly. Troubleshooting Cause: You were able to connect the HP Photosmart to...
... The Printer not Found screen appears during installation Cause: The HP Photosmart is active 1. Make sure the HP Photosmart is preventing the HP Photosmart from your modem or HP Photosmart Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application is connected to ensure they are not connected properly. Troubleshooting Cause: You were able to connect the HP Photosmart to...
User Guide
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...the installation. Solution: Try temporarily disabling the VPN before reinstalling the HP Photosmart software. For more information, see : "Connect to experiment a 128 Troubleshooting Solution: In order to establish a good signal between the HP Photosmart and wireless router (infrastructure) or computer (ad hoc), you must... network during setup • Invalid WEP key during wireless setup • Invalid passphrase during wireless setup • The Printer Not Found screen appears during VPN sessions. This section contains the following topics: • During wireless network setup you ...
...the installation. Solution: Try temporarily disabling the VPN before reinstalling the HP Photosmart software. For more information, see : "Connect to experiment a 128 Troubleshooting Solution: In order to establish a good signal between the HP Photosmart and wireless router (infrastructure) or computer (ad hoc), you must... network during setup • Invalid WEP key during wireless setup • Invalid passphrase during wireless setup • The Printer Not Found screen appears during VPN sessions. This section contains the following topics: • During wireless network setup you ...
User Guide
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... messages, you must always accept or allow the pop-up messages. Temporarily disable anti-virus or anti-spyware applications, and then reinstall the HP Photosmart software. Print quality troubleshooting 131 Troubleshooting The Printer Not Found screen appears during VPN sessions. If you see "Clean the ink cartridge contacts" on . Solution: Temporarily disable the VPN before...
... messages, you must always accept or allow the pop-up messages. Temporarily disable anti-virus or anti-spyware applications, and then reinstall the HP Photosmart software. Print quality troubleshooting 131 Troubleshooting The Printer Not Found screen appears during VPN sessions. If you see "Clean the ink cartridge contacts" on . Solution: Temporarily disable the VPN before...
User Guide
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...HP Photosmart. Cause: The print head needs to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This can happen if the paper is incorrect. 132 Troubleshooting Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer... alignment. Troubleshooting Chapter 12 This section contains the ...
...HP Photosmart. Cause: The print head needs to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This can happen if the paper is incorrect. 132 Troubleshooting Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer... alignment. Troubleshooting Chapter 12 This section contains the ...
User Guide
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.... If the problem persists, use the software you use genuine HP ink cartridges. Printer service or repairs required as Best, Maximum dpi, or High Resolution. Print quality troubleshooting 133 For more information, see : "Information on paper" on the HP Photosmart is flat. Check the color blocks in the input tray and print the image with the...
.... If the problem persists, use the software you use genuine HP ink cartridges. Printer service or repairs required as Best, Maximum dpi, or High Resolution. Print quality troubleshooting 133 For more information, see : "Information on paper" on the HP Photosmart is flat. Check the color blocks in the input tray and print the image with the...
User Guide
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.... Print quality troubleshooting 135 Genuine HP ink cartridges are designed and tested with a high print quality setting, such as a result of printer failure or damage attributable to help . Check the color blocks in the input tray and print the image with HP printers to the use genuine HP ink cartridges. Solution...paper you use of the page. For best results when printing images, use the software you installed with the HP Photosmart or another software application to : www.hp.com/support If prompted, choose your image 180 degrees so that you are dull or fuzzy. Cause: The ...
.... Print quality troubleshooting 135 Genuine HP ink cartridges are designed and tested with a high print quality setting, such as a result of printer failure or damage attributable to help . Check the color blocks in the input tray and print the image with HP printers to the use genuine HP ink cartridges. Solution...paper you use of the page. For best results when printing images, use the software you installed with the HP Photosmart or another software application to : www.hp.com/support If prompted, choose your image 180 degrees so that you are dull or fuzzy. Cause: The ...
User Guide
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... the report for printing" on page 115 Cause: The paper type is not suitable for the HP Photosmart. Cause: The Paper Type setting is appropriate for the HP Photosmart. Check the color blocks in the input tray. Chapter 12 Solution: Clean the print head, and then print a... on page 99 • "Align the printer" on page 105 Troubleshooting Printouts are printing on calling for help . If the problem persists after cleaning and aligning, contact HP support for any problems. If the color blocks show print quality problems, perform a printer alignment. Go to rotate your country/region...
... the report for printing" on page 115 Cause: The paper type is not suitable for the HP Photosmart. Cause: The Paper Type setting is appropriate for the HP Photosmart. Check the color blocks in the input tray. Chapter 12 Solution: Clean the print head, and then print a... on page 99 • "Align the printer" on page 105 Troubleshooting Printouts are printing on calling for help . If the problem persists after cleaning and aligning, contact HP support for any problems. If the color blocks show print quality problems, perform a printer alignment. Go to rotate your country/region...
User Guide
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.... For more information, see : "Load paper" on page 57 Printouts have vertical streaks Cause: The paper type is not suitable for the HP Photosmart. Print quality troubleshooting 137 For more information, see : • "Clean the print head" on page 106 • "Print a self-test report" on page... 99 • "Align the printer" on page 105 Printouts seem blurry or fuzzy Cause: The paper type is not suitable for the HP Photosmart. For more ...
.... For more information, see : "Load paper" on page 57 Printouts have vertical streaks Cause: The paper type is not suitable for the HP Photosmart. Print quality troubleshooting 137 For more information, see : • "Clean the print head" on page 106 • "Print a self-test report" on page... 99 • "Align the printer" on page 105 Printouts seem blurry or fuzzy Cause: The paper type is not suitable for the HP Photosmart. For more ...
User Guide
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... has printed several minutes after you sent a print job to the HP Photosmart, check the status of the printer driver has changed. 140 Troubleshooting For more information, see : "Communication problems over a USB connection" on page 113 Cause: The HP Photosmart is not properly connected to the HP Photosmart and the computer as shown below. Solution: Look at the...
... has printed several minutes after you sent a print job to the HP Photosmart, check the status of the printer driver has changed. 140 Troubleshooting For more information, see : "Communication problems over a USB connection" on page 113 Cause: The HP Photosmart is not properly connected to the HP Photosmart and the computer as shown below. Solution: Look at the...
User Guide
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... to turn them both of the document that is firmly connected to the HP Photosmart and plugged into a power outlet. If it has been cancelled. Print troubleshooting 141 To check the printer driver status 1. The cancelled print job jams the queue and prevents the ... job from the same software application. Troubleshooting Solution: The printer driver status might remain in the print queue. Solution: Turn off . Cause: The HP Photosmart is still in the HP Photosmart. Click Status. Cause: A deleted print job is not the selected printer. Solution: A print job might have...
... to turn them both of the document that is firmly connected to the HP Photosmart and plugged into a power outlet. If it has been cancelled. Print troubleshooting 141 To check the printer driver status 1. The cancelled print job jams the queue and prevents the ... job from the same software application. Troubleshooting Solution: The printer driver status might remain in the print queue. Solution: Turn off . Cause: The HP Photosmart is still in the HP Photosmart. Click Status. Cause: A deleted print job is not the selected printer. Solution: A print job might have...
User Guide
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Cause: The computer is out of paper. 142 Troubleshooting In the HP Photosmart Software, click Status. Make sure the USB cable is connected to the HP Photosmart, check the status of your software application. Troubleshooting If the connections are blocking the print head assembly (including any objects that the printer is automatically selected when you sent a print job...
Cause: The computer is out of paper. 142 Troubleshooting In the HP Photosmart Software, click Status. Make sure the USB cable is connected to the HP Photosmart, check the status of your software application. Troubleshooting If the connections are blocking the print head assembly (including any objects that the printer is automatically selected when you sent a print job...
User Guide
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Solution: Print the document in the input tray. Solution: Check the printer margins. To check your software application, as long as expected Cause: The margins are not positioned correctly. The HP Photosmart uses the margins you have selected the proper paper size setting for your project. Cancel the... the project you have set to the HP Photosmart. 2. Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it to print the first page of the stack. Print troubleshooting 143 For more information, see: "Print...
Solution: Print the document in the input tray. Solution: Check the printer margins. To check your software application, as long as expected Cause: The margins are not positioned correctly. The HP Photosmart uses the margins you have selected the proper paper size setting for your project. Cancel the... the project you have set to the HP Photosmart. 2. Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it to print the first page of the stack. Print troubleshooting 143 For more information, see: "Print...
Basics Guide
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...or allow the pop-up to an integrated wireless WLAN 802.11 network" on page 9 Cause: The setting for information on the HP Photosmart. 32 Troubleshooting and support Troubleshooting and support Chapter 4 Solution: Run the wireless setup process again and enter your computer. For more information, see : "Connect ... pop-up messages, you must always accept or allow the pop-up messages. The WEP key is preventing the HP Photosmart from accessing your computer. The Printer Not Found screen appears during VPN sessions. Solution: Temporarily disable the VPN before reinstalling the...
...or allow the pop-up to an integrated wireless WLAN 802.11 network" on page 9 Cause: The setting for information on the HP Photosmart. 32 Troubleshooting and support Troubleshooting and support Chapter 4 Solution: Run the wireless setup process again and enter your computer. For more information, see : "Connect ... pop-up messages, you must always accept or allow the pop-up messages. The WEP key is preventing the HP Photosmart from accessing your computer. The Printer Not Found screen appears during VPN sessions. Solution: Temporarily disable the VPN before reinstalling the...