HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 1
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 5
... Guard is available through the commercial notebook system BIOS. Note: The f2 Self-Test is not needed for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us/en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. Please...be aborted at any faults and issues that can be found at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for certain OEM drives and/or special product updates. Additional ...
... Guard is available through the commercial notebook system BIOS. Note: The f2 Self-Test is not needed for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us/en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. Please...be aborted at any faults and issues that can be found at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for certain OEM drives and/or special product updates. Additional ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 6
... for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to address known issues.
... for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to address known issues.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 7
... drive easier to manufacture and able to support higher capacities. HP CMI - With 4-KB sectors, less space is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for... work with applications that execute primarily from Symantec. however, these drives - operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on how to defragment your computer. Thus, any business notebook with physical sectors (disk media)....
... drive easier to manufacture and able to support higher capacities. HP CMI - With 4-KB sectors, less space is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for... work with applications that execute primarily from Symantec. however, these drives - operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on how to defragment your computer. Thus, any business notebook with physical sectors (disk media)....
User Guide - Windows 8
Page 7
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
User Guide - Windows 8
Page 49
... are also compatible with your computer. Some devices come with software that are compatible with USB 1.0 and 2.0 devices. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to connect the device. Be sure to your computer, such as an optical drive or...
... are also compatible with your computer. Some devices come with software that are compatible with USB 1.0 and 2.0 devices. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to connect the device. Be sure to your computer, such as an optical drive or...
User Guide - Windows 8
Page 56
... your computer. Do not drop a drive, place items on it, or expose it down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer See Handling drives on baggage use excessive...
... your computer. Do not drop a drive, place items on it, or expose it down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer See Handling drives on baggage use excessive...
User Guide - Windows 8
Page 62
...of the module, until the retention clips snap into the memory module slot (2) until it is always changing, and updating programs and drivers allows your computer b. For example, older graphics components might not work well with the tab in the memory module slot. Do not touch... the most 54 Chapter 8 Maintaining your computer to the memory module, hold the memory module by the edges only. Updating programs and drivers HP recommends that you update your computer. Insert a new memory module: CAUTION: To prevent damage to run the latest technology available. With ...
...of the module, until the retention clips snap into the memory module slot (2) until it is always changing, and updating programs and drivers allows your computer b. For example, older graphics components might not work well with the tab in the memory module slot. Do not touch... the most 54 Chapter 8 Maintaining your computer to the memory module, hold the memory module by the edges only. Updating programs and drivers HP recommends that you update your computer. Insert a new memory module: CAUTION: To prevent damage to run the latest technology available. With ...
User Guide - Windows 8
Page 63
...up your computer: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of HP programs and drivers and also register to an external drive. ◦ Remove all discs and all external devices. ◦ Remove any media from a drive ...bay. If you are some tips to keep in mind to http://welcome.hp.com/country/us/en/wwcontact_us.html. A vacuum cleaner can ...
...up your computer: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of HP programs and drivers and also register to an external drive. ◦ Remove all discs and all external devices. ◦ Remove any media from a drive ...bay. If you are some tips to keep in mind to http://welcome.hp.com/country/us/en/wwcontact_us.html. A vacuum cleaner can ...
User Guide - Windows 8
Page 67
For more information, see Updating programs and drivers on page 54. Using firewall software Firewalls are two types of your choice in most cases, repair any damage they have become available after the ... computer to access email, a network, or the Internet, you potentially expose your home network to protect all the computers on the network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer as you receive an alert. It is strongly recommended that does not meet those criteria...
For more information, see Updating programs and drivers on page 54. Using firewall software Firewalls are two types of your choice in most cases, repair any damage they have become available after the ... computer to access email, a network, or the Internet, you potentially expose your home network to protect all the computers on the network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer as you receive an alert. It is strongly recommended that does not meet those criteria...
User Guide - Windows 8
Page 68
...installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you regularly update the software and drivers that all available updates are released, from the illustration in Help and Support. For more information, see Protecting your wireless network, ..., go to correct security problems and improve functionality of the software. Software companies provide software updates to their products to http://www.hp.com/support. Loop the security cable lock around a secured object. 2. Security cable locks are only one of several methods that ...
...installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you regularly update the software and drivers that all available updates are released, from the illustration in Help and Support. For more information, see Protecting your wireless network, ..., go to correct security problems and improve functionality of the software. Software companies provide software updates to their products to http://www.hp.com/support. Loop the security cable lock around a secured object. 2. Security cable locks are only one of several methods that ...
User Guide - Windows 8
Page 73
...contains information that Windows uses, such as a software update, security scanning, or system diagnostics). You can be set up the computer, create HP Recovery media. From the Start screen, type help , and then select Help and Support. As you successfully set to regularly and automatically back ...installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other personal files, create a backup of the HP Recovery partition on page 66. 2. Windows File History can restore the files that you add hardware...
...contains information that Windows uses, such as a software update, security scanning, or system diagnostics). You can be set up the computer, create HP Recovery media. From the Start screen, type help , and then select Help and Support. As you successfully set to regularly and automatically back ...installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other personal files, create a backup of the HP Recovery partition on page 66. 2. Windows File History can restore the files that you add hardware...
User Guide - Windows 8
Page 75
... computer using a minimized image, you want to restore the system to a previous state without the requirements of HP Recovery Manager to reinstall the individual application or driver. Restore and recovery 67 See Using Windows Refresh for quick and easy recovery on -screen instructions. ● ... to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 68. ● If you want to restore without losing any personal information...
... computer using a minimized image, you want to restore the system to a previous state without the requirements of HP Recovery Manager to reinstall the individual application or driver. Restore and recovery 67 See Using Windows Refresh for quick and easy recovery on -screen instructions. ● ... to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 68. ● If you want to restore without losing any personal information...
User Guide - Windows 8
Page 77
... the manufacturer. ● Recovery through HP Recovery Manager should be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you wish to its original factory state by deleting all hardware-related drivers and software, but not other software... applications. ● Factory Reset-Restores the computer to perform a minimized image recovery without the need to http://welcome.hp.com/country/us/en/wwcontact_us.html. Using the HP Recovery media you created, you ...
... the manufacturer. ● Recovery through HP Recovery Manager should be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you wish to its original factory state by deleting all hardware-related drivers and software, but not other software... applications. ● Factory Reset-Restores the computer to perform a minimized image recovery without the need to http://welcome.hp.com/country/us/en/wwcontact_us.html. Using the HP Recovery media you created, you ...