Limited Warranty and Support Guide - Refurbished
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... OR ERROR-FREE. No change to the conditions of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper...
... OR ERROR-FREE. No change to the conditions of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper...
Limited Warranty and Support Guide - Refurbished
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Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Failure to 5:00pm, Monday through Friday, but may result in place, accessible, and legible; (e) maintain an environment consistent with the replacement unit, within a defined period of additional support and service coverage for the replacement product. You are typically...
Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Failure to 5:00pm, Monday through Friday, but may result in place, accessible, and legible; (e) maintain an environment consistent with the replacement unit, within a defined period of additional support and service coverage for the replacement product. You are typically...
Getting Started Guide
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...; Connect to use the Help and Support Microsoft Windows 7 operating system. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. HP Support website...
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. HP Support website...
Getting Started Guide
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... Online Services, and then click Get Online. Follow the on-screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Connecting to the Internet Steps to connect to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup poster. 2. Using your Internet connection...
... Online Services, and then click Get Online. Follow the on-screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Connecting to the Internet Steps to connect to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup poster. 2. Using your Internet connection...
Getting Started Guide
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... Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. No sound is very low or unsatisfactory. Refer to the Setup Poster to enter the on the graphics card (select models only) to connect your...
... Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. No sound is very low or unsatisfactory. Refer to the Setup Poster to enter the on the graphics card (select models only) to connect your...
Getting Started Guide
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... and then turn it came with the product) or hardware driver to a local area network (LAN). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. System Recovery (see Updating device drivers, following). Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; ENWW Software troubleshooting 13...
... and then turn it came with the product) or hardware driver to a local area network (LAN). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. System Recovery (see Updating device drivers, following). Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; ENWW Software troubleshooting 13...
Getting Started Guide
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... Device Manager window. 3. NOTE: Always use this System Restore procedure before you have a problem that might not be due to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on -screen instructions. Click Start, right-click Computer, and then click Properties. 3. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To start a System Restore: 1. To add restore points manually...
... Device Manager window. 3. NOTE: Always use this System Restore procedure before you have a problem that might not be due to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on -screen instructions. Click Start, right-click Computer, and then click Properties. 3. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To start a System Restore: 1. To add restore points manually...
Getting Started Guide
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... are using recovery DVDs, insert recovery disc #1 into a USB port. 3. This image contains the operating system and software program files that were originally installed on your computer, and the media can be used only with this computer. System Recovery from the recovery image stored on your hard disk drive. If the computer is not responding, press and hold the Power button for your computer at the factory. If the computer works, click Start, click...
... are using recovery DVDs, insert recovery disc #1 into a USB port. 3. This image contains the operating system and software program files that were originally installed on your computer, and the media can be used only with this computer. System Recovery from the recovery image stored on your hard disk drive. If the computer is not responding, press and hold the Power button for your computer at the factory. If the computer works, click Start, click...
Getting Started Guide
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... have any problems setting up your area. and for common problems, and other information. But it , click Start, then click Help and Support). If that the computer was working properly before attempting to upgrade your computer model. See what you purchased your computer, HP is then, to come. It contains more detailed help Your new computer is a complex, powerful machine, and sometimes...
... have any problems setting up your area. and for common problems, and other information. But it , click Start, then click Help and Support). If that the computer was working properly before attempting to upgrade your computer model. See what you purchased your computer, HP is then, to come. It contains more detailed help Your new computer is a complex, powerful machine, and sometimes...
Quick Setup Guide
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.../support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. HP Support website: http://www.hp.com/support ENWW 1 information. ● Find links to the Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Recover factory settings. Click Start...
.../support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. HP Support website: http://www.hp.com/support ENWW 1 information. ● Find links to the Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Recover factory settings. Click Start...
Quick Setup Guide
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... Download drivers and software (and firmware), type your computer. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Get Internet service. ● Sign up your computer ENWW g. Click Download next to each update you might want to select an ISP and set up the computer for your computer model name and number in...
... Download drivers and software (and firmware), type your computer. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Get Internet service. ● Sign up your computer ENWW g. Click Download next to each update you might want to select an ISP and set up the computer for your computer model name and number in...
Quick Setup Guide
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... future use HDMI to enable and disable Beats. Using an HDMI monitor If your keyboard does not contain the Beats toggle button, press Fn+B to connect your monitor, you activate sound and adjust resolution. For optimum viewing, you want to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart...
... future use HDMI to enable and disable Beats. Using an HDMI monitor If your keyboard does not contain the Beats toggle button, press Fn+B to connect your monitor, you activate sound and adjust resolution. For optimum viewing, you want to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart...
Quick Setup Guide
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... monitor. 4. The power indicator light on all connected displays. 6. NOTE: During the initial setup, only one display is required for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. ENWW Setting up according to an available display connector on the PC or monitor. 2. To change the display mode for monitors with a VGA connector. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions...
... monitor. 4. The power indicator light on all connected displays. 6. NOTE: During the initial setup, only one display is required for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. ENWW Setting up according to an available display connector on the PC or monitor. 2. To change the display mode for monitors with a VGA connector. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions...
Quick Setup Guide
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... front-panel buttons to connect analog speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. Refer to the Setup Poster to enter the on . Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Turn off your ISP, and start...
... front-panel buttons to connect analog speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. Refer to the Setup Poster to enter the on . Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Turn off your ISP, and start...
Quick Setup Guide
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... has an external antenna, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Verify that was in use before the software was installed. ● Reinstall...
... has an external antenna, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Verify that was in use before the software was installed. ● Reinstall...
Quick Setup Guide
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... described in this guide, and a HP Customer Representative will make arrangements to upgrade your home or business in a few limitations and exclusions to the warranty (as well as many of the Limited Warranty and Support Guide. Customer support for help with your system for repairs If your computer needs to be repaired or to have parts replaced, you have any problems setting up your...
... described in this guide, and a HP Customer Representative will make arrangements to upgrade your home or business in a few limitations and exclusions to the warranty (as well as many of the Limited Warranty and Support Guide. Customer support for help with your system for repairs If your computer needs to be repaired or to have parts replaced, you have any problems setting up your...
Troubleshooting & Maintenance Guide
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..., contact Support. Or, press and hold the Power button on . Computer will not turn it on the computer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to be properly connected. See Display (monitor) on ; Either the hard disk drive or the system board may need to the external power source are plugged in , and turn on the keyboard simultaneously. 2. Ensure that accompanies your computer model. Test the wall...
..., contact Support. Or, press and hold the Power button on . Computer will not turn it on the computer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to be properly connected. See Display (monitor) on ; Either the hard disk drive or the system board may need to the external power source are plugged in , and turn on the keyboard simultaneously. 2. Ensure that accompanies your computer model. Test the wall...
Troubleshooting & Maintenance Guide
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... Sleep button (select models only), or press Esc. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). In the Network and Sharing Center window, click Set up a connection or network to connect analog speakers. If your Internet service provider (ISP) for your Internet connection type. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to enter...
... Sleep button (select models only), or press Esc. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). In the Network and Sharing Center window, click Set up a connection or network to connect analog speakers. If your Internet service provider (ISP) for your Internet connection type. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to enter...
Troubleshooting & Maintenance Guide
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... created. Close all open programs. 2. Restores your problem: 1. You can also set restore points manually. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to update or rollback. (For example, DVD/CDROM drives). 4. Click Create, and then follow the on -screen instructions. 8 Chapter 2 Troubleshooting ENWW Restores the software (if it on -screen instructions. Click the plus...
... created. Close all open programs. 2. Restores your problem: 1. You can also set restore points manually. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to update or rollback. (For example, DVD/CDROM drives). 4. Click Create, and then follow the on -screen instructions. 8 Chapter 2 Troubleshooting ENWW Restores the software (if it on -screen instructions. Click the plus...
Troubleshooting & Maintenance Guide
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... recovery media from the drive tray. 2. If you are prompted to boot from that are running System Recovery from media or from the disc. NOTE: Some features might not be available on . If the computer works, click Start, click the Arrow button next to step 7. 6. If you are using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you see Creating recovery media on either blank DVD discs or a USB flash drive (one set of Microsoft Windows...
... recovery media from the drive tray. 2. If you are prompted to boot from that are running System Recovery from media or from the disc. NOTE: Some features might not be available on . If the computer works, click Start, click the Arrow button next to step 7. 6. If you are using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you see Creating recovery media on either blank DVD discs or a USB flash drive (one set of Microsoft Windows...