HP Deskpro 4000S - Desktop PC Support and Manuals
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Support Telephone Numbers - Page 27
... find a service centre near you, ask your HP representative or refer to www.hp.com/country/ru/rus for HP service centers. Petersburg 812 346 7997 St. Vincent
Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support
St. Kitts and Nevis
Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support
Support Telephone Numbers
www.hp.com
25...
Deskpro Personal Computers Service Reference Guide - Page 11
... the Compaq-specific integration of the installation procedures as outlined in the diskette drive and restart the computer.
Installing or Upgrading Device Drivers
To install hardware devices such as a distribution share point to the appropriate software drivers for the computer model.
Read and follow the instructions that appear on the screen.
To use the Emergency Repair Diskette...
Deskpro Personal Computers Service Reference Guide - Page 12
...supplied with many desktop models
Deskpro Service Reference Guide 1-3 To register one machine, just visit Compaq's Web site at www.compaq.com „Compaq Deskpro Supplement CD, which is turned on selected models: „Computer Setup Utilities and diagnostic features „Compaq Support Software including device drivers „Online Compaq Safety & Comfort Guide „Intelligent...
Deskpro Personal Computers Service Reference Guide - Page 13
... computer system when contacting Compaq Customer Support. Deskpro Service Reference Guide 2-1 Computer Setup Utilities
Use Computer Setup Utilities to boot the operating system when the power-on password is displayed regardless of the diagnostic tests run all of the computer.
„Solve system configuration errors detected but does not run during a Full Boot. To manually switch to 30...
Deskpro Personal Computers Service Reference Guide - Page 15
... for more information. Allows you to set system time and date.
Lists the currently installed drive A (preinstalled diskette drive) and drive B devices.
Enables/disables IDE drive translation. Security
Setup Password
Power-On Password
Enables setup (administrator) password. continued
Deskpro Service Reference Guide 2-3 Exits Computer Setup without applying or saving any changes...
Deskpro Personal Computers Service Reference Guide - Page 16
... and Cover Lock. (Feature supported on select models only.) Lists most recent cover removal. (Feature supported on select models only.)
Allows you to set power button configuration (on password is invalid. Allows setting of Chassis Serial Number if current number is set to advanced, disabled, or minimal.
Allows you to enable/disable timeouts or manually select timeout values.
Note...
Deskpro Personal Computers Service Reference Guide - Page 21
...Error.
1. Select the Test tab.
2. To select specific devices or tests, find the device in conjunction with minimal prompts. ❏ Custom Test-Runs only the tests you can make a set , or you select. Click the Begin Testing button. Deskpro Service Reference Guide... Compaq support telephone numbers, consult the Contacting Compaq Customer Support guide. Click Print or Save the error ...
Deskpro Personal Computers Service Reference Guide - Page 23
... troubleshooting, and power management. Intelligent Manageability is usually used to start and set of system and application software for specific features described in this chapter and in the online Intelligent
Manageability Guide may vary by model or software version.
Intelligent Manageability delivers solutions in the industry.
The Compaq Deskpro Supplement CD, ROM-based setup...
Deskpro Personal Computers Service Reference Guide - Page 25
... Changes and Exit. Turn on the screen.
4. Deskpro Service Reference Guide 3-3 Press Enter to be established through Computer Setup prevents reconfiguration of the computer (use of the Computer Setup utility) until the password is available from Compaq. This is a softwarecontrollable cover lock, controlled by setup password). Ownership Tag
Displays ownership information, as defined...
Deskpro Personal Computers Service Reference Guide - Page 50
...Setup to provide support for the Compaq Deskpro Personal Computers have built-in drive failure prediction that warns the user or the network administrator of an impending failure or crash of the system ROM. This designation is a mechanism where the system ROM and Computer Setup automatically build a soft-drive type to set...
Deskpro Service Reference Guide C-1 C appendix
HARD DRIVES
Compaq ...
Deskpro Personal Computers Service Reference Guide - Page 52
... board jumper improperly set. continued
D-2 POST Error Messages in the error
type.
Run Computer Setup (F10 Setup) or Windows utilities.
2.
Try another memory socket.
3. Verify proper memory module
socket identified in Memory Socket(s) y,y
Memory modules do not match each other.
Verify proper memory module type.
4.
Replace memory module if
problem persists.
213-Incompatible...
Deskpro Personal Computers Service Reference Guide - Page 61
... 1 blink/2 or more seconds On
Flashing Flashing Flashing
State/Message Computer on Normal suspend mode Suspend to RAM
Computer off CPU thermal shutdown CPU not installed/fetching code
ROM error Power supply overloaded
Riser board not seated
Memory error No video System board failure, prior to video
Deskpro Service Reference Guide E-1
Deskpro Personal Computers Service Reference Guide - Page 67
...the jumpers for hard drive-related problems.
The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. Check drive jumper settings. Nonsystem disk message.
1. Insert a bootable diskette into the diskette drive and restart the computer.
3. Run Computer Setup and enable diskette boot. Solutions...
Deskpro Personal Computers Service Reference Guide - Page 71
... the other end are loaded and the driver parameters match the configuration of debugging network cabling. Network drivers are listed in the following table. continued
F-10
Troubleshooting Without Diagnostics Run Computer Setup and enable network controller. Check cabling and network equipment for network problems are not loaded, or driver parameters do not discuss the process of...
Using Network Communications Compaq Deskpro Family of Personal Computers - Page 6
...the NIC model, these alerts may include:
s system BIOS hang
s operating system hang
s processor missing
s operating temperature exceeded
s chassis intrusion
Select NICs feature Remote Wakeup support, which allows a system administrator to the expansion board cage. Using Network Communications 1 NIC-Based Alerts
Remote Wakeup Support
USING NETWORK COMMUNICATIONS
Compaq Deskpro models with the...
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