HP CQ1100 Support and Manuals
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Limited Warranty and Support Guide - Page 2
... service providers offer warranty service for the same product model number, without voiding the warranty. This HP Limited Warranty is subject to change due to all countries/regions and may be enforced in transferring the products. Standard warranty service response time is subject to local parts availability. Transfer of your HP authorized service provider can provide you with HP...
Limited Warranty and Support Guide - Page 4
... other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY...
Limited Warranty and Support Guide - Page 7
...services:
• Assisting the customer to reinstall a preinstalled operating system. • Assisting the customer to uninstall and reinstall any preinstalled software. • Interpreting error messages related to HP... Initial Setup Limited Technical Support for ninety (90) days from the date of implied warranties or limitations on the computer by HP under the HP brand name are set forth ...
Limited Warranty and Support Guide - Page 8
... not solve the problem, you call HP:
• Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions
How to Check Warranty and Support Entitlement
Please check http://www.hp.com/support for requesting a full refund of the PC, please contact...
Limited Warranty and Support Guide - Page 9
...: 1 Check the setup poster and product documentation for help with setting up and using your
computer. 2 Use the Help and Support Center for help online, go to open the enclosure of serious injury read the Safety & Comfort Guide. The Help and Support Center provides useful troubleshooting information and includes the following:
• E-mail support. • HP Real Time...
FreeDOS Addendum - Page 1
... view safety and comfort information online: http://www.hp.com/ergo
The Documentation and Diagnostics CD supports one or more information. Important FreeDOS Operating System ...driver support for any additional software you must install a licensed operating system, as well as regulatory and safety information. Please review the contents of the Documentation and Diagnostics CD, you install...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... Find and fix problems
● Find links to videos about using the features of your computer model.
● Order parts and find
● Set up your computer. Setup poster included with your computer.
● See how-to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer.
Windows...
Getting Started Guide - Page 8
... technical support.
● Get up-to-date information and help from the Windows community.
● Connect to a TV.
● Get special utilities for computer owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Or Click Start, click All Programs, and then click HP User Manuals.
Getting Started Guide - Page 10
...user account
User password
A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to download. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. f.
Select your computer model from Product search results. Unauthorized access to Setup Utility, BIOS settings, and other system...
Getting Started Guide - Page 11
..., which is preinstalled on the setup poster.
2. Follow the on-screen instructions to the Internet 5 Connecting to the Internet
Steps to connect to install the new software. NOTE: Use only licensed original software. b.
Follow the software manufacturer's directions to the Internet:
1. ENWW
Connecting to select an ISP and set up with a virus, or be...
Getting Started Guide - Page 19
... easiest (and sometimes the best) way. Update the drivers (see Microsoft System Restore, later in use before the software was installed. Do not connect a telephone cable to open the wizard, and then follow the on page 18) - If your computer to move the computer. Software troubleshooting
To repair software ●
problems, try to a configuration that you...
Getting Started Guide - Page 20
...manually: 1. Close all open programs. 2. Click Create, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW To update a driver, click Update Driver, and then follow the on -screen instructions.
Click System protection, System Restore, click Next, and then follow the on your problem: 1. Under Protection Settings, select the disk for example, HP...
Getting Started Guide - Page 30
... the Ctrl+Alt+S keys on your product information for quality and reliability. Support information
Don't forget to write down your decision to purchase a desktop computer!
The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with hardware and software questions. For help
Follow these steps...
Getting Started Guide - Page 31
... your Windows desktop (to come. Next, try a little surfing! Go to the Support website listed earlier in this guide, and a HP Customer Representative will give you get the most from information on the back of the computer, you have any problems setting up your computer model. If that the computer was working properly before attempting to upgrade your...
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