HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
Page 11
.... Drivers unloading Active Directory services. The print driver retrieves the locale information and sets the default paper size appropriately (A4 or letter). Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are not compatible with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the...
.... Drivers unloading Active Directory services. The print driver retrieves the locale information and sets the default paper size appropriately (A4 or letter). Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are not compatible with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the...
HP Printers - Supported Citrix Presentation Server environments
Page 13
... in . If Feature Release 1/Service Pack 1 or later is a network printer, to communicate with the printer and determine its configuration, such as print on the client. The HP UPD works well for mapping to any HP PCL or Postscript client print driver for features manually, then set the tray configuration..., duplexer, and hard disk settings. The HP UPD has the ability, if the client printer is installed on the server. For directly attached printers on the network. The UPD PS driver defaults to color, no extra trays, ...
... in . If Feature Release 1/Service Pack 1 or later is a network printer, to communicate with the printer and determine its configuration, such as print on the client. The HP UPD works well for mapping to any HP PCL or Postscript client print driver for features manually, then set the tray configuration..., duplexer, and hard disk settings. The HP UPD has the ability, if the client printer is installed on the server. For directly attached printers on the network. The UPD PS driver defaults to color, no extra trays, ...
HP Printers - Supported Citrix Presentation Server environments
Page 23
...only client settings that are issues affecting a server and for features manually, then set the tray 23 The remaining settings are not read during autocreation This is installed on hp.com Autocreation of HP printer fails with the 1.0.0.18 (or older) dll will not cause...Service Pack 1 or later is strongly recommended to upgrade to autocreate. in Presentation Server 4.0. Newer version of hpcdmc32.dll is not available, then use the HP Universal Print Driver. Memory leaks and memory corruption causing possible spooler crash, spooler hang, failed autocreation, failed autocreated printer...
...only client settings that are issues affecting a server and for features manually, then set the tray 23 The remaining settings are not read during autocreation This is installed on hp.com Autocreation of HP printer fails with the 1.0.0.18 (or older) dll will not cause...Service Pack 1 or later is strongly recommended to upgrade to autocreate. in Presentation Server 4.0. Newer version of hpcdmc32.dll is not available, then use the HP Universal Print Driver. Memory leaks and memory corruption causing possible spooler crash, spooler hang, failed autocreation, failed autocreated printer...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
Page 9
... Release a job-storage print job 196 Delete a job-storage print job 196 Color tab features ...197 Color Options ...198 Automatic ...198 Manual ...198 General ...200 Neutral Grays 200 Halftone ...200 Color Themes ...201 Default (sRGB 201 Photo (sRGB 201 Photo (Adobe RGB 1998 ...201 Vivid (sRGB 201 Custom Profile 201 Document preview image 202 Services tab features ...203 Internet Services ...204 Device services...
... Release a job-storage print job 196 Delete a job-storage print job 196 Color tab features ...197 Color Options ...198 Automatic ...198 Manual ...198 General ...200 Neutral Grays 200 Halftone ...200 Color Themes ...201 Default (sRGB 201 Photo (sRGB 201 Photo (Adobe RGB 1998 ...201 Vivid (sRGB 201 Custom Profile 201 Document preview image 202 Services tab features ...203 Internet Services ...204 Device services...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
Page 12
...Services ...268 Device Settings tab features ...270 Form to print ...258 Job Notification Options 258 User Name ...258 Job Name ...259 Use job-storage features when printing 259 Release a job-storage print job 260 Deleting a job-storage print job 260 Color tab features ...261 Color Options ...262 Automatic ...262 Manual... ...262 General ...264 Neutral Grays 264 Halftone ...264 Color Themes ...265 RGB Color ...265 Default (sRGB 265 Photo (sRGB 265 Photo (Adobe...
...Services ...268 Device Settings tab features ...270 Form to print ...258 Job Notification Options 258 User Name ...258 Job Name ...259 Use job-storage features when printing 259 Release a job-storage print job 260 Deleting a job-storage print job 260 Color tab features ...261 Color Options ...262 Automatic ...262 Manual... ...262 General ...264 Neutral Grays 264 Halftone ...264 Color Themes ...265 RGB Color ...265 Default (sRGB 265 Photo (sRGB 265 Photo (Adobe...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
Page 228
...whether the correct and most up-to the HP Color LaserJet CP6015 Series product. 204 Chapter 4 HP PCL 6 Print Driver for performing specific tasks, such as clearing paper jams or using special paper types. Internet Services The Internet Services group box contains the Select a destination ... print drivers to print a page that shows information about enabling and disabling color printing and tracking color print-job usage. ● Shop for HP Color LaserJet CP6015 Series product support. ● Product manuals. This is the main Web site for supplies. Find information about users,...
...whether the correct and most up-to the HP Color LaserJet CP6015 Series product. 204 Chapter 4 HP PCL 6 Print Driver for performing specific tasks, such as clearing paper jams or using special paper types. Internet Services The Internet Services group box contains the Select a destination ... print drivers to print a page that shows information about enabling and disabling color printing and tracking color print-job usage. ● Shop for HP Color LaserJet CP6015 Series product support. ● Product manuals. This is the main Web site for supplies. Find information about users,...
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
Page 293
ENWW Services tab features 269 Automatically check your print drivers to see whether the correct and most up-to open the corresponding HP Web page. If you have Internet access, select any of these items and click Go! to -date print drivers are installed. ● Shop for supplies. ● Product manuals. Shop online for driver updates. View or download HP Color LaserJet CP6015 Series product manuals. ● Check for HP Color LaserJet CP6015 Series product supplies.
ENWW Services tab features 269 Automatically check your print drivers to see whether the correct and most up-to open the corresponding HP Web page. If you have Internet access, select any of these items and click Go! to -date print drivers are installed. ● Shop for supplies. ● Product manuals. Shop online for driver updates. View or download HP Color LaserJet CP6015 Series product manuals. ● Check for HP Color LaserJet CP6015 Series product supplies.
HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
Page 373
PCL 5 Universal Print Driver only 224 Halftone setting, Color tab 200, 264 Help system 149, 219 ICM options, Advanced tab 152, 222 incompatible print settings messages 149 installable options, Device Settings tab 209, 277 Internet Services options, Services tab 204, 268 Job name settings, Job Storage tab 195 job...195, 259 Job Storage tab contents 190, 254 Job Timeout, PS Universal Print Driver 276 Layout Options setting, Advanced tab 154, 225 Manual settings, Color tab 198, 262 Maximum Font Size to Download as Outline, PS Universal Print Driver 277 Minimum Font Size to Tray Assignment setting, ...
PCL 5 Universal Print Driver only 224 Halftone setting, Color tab 200, 264 Help system 149, 219 ICM options, Advanced tab 152, 222 incompatible print settings messages 149 installable options, Device Settings tab 209, 277 Internet Services options, Services tab 204, 268 Job name settings, Job Storage tab 195 job...195, 259 Job Storage tab contents 190, 254 Job Timeout, PS Universal Print Driver 276 Layout Options setting, Advanced tab 154, 225 Manual settings, Color tab 198, 262 Maximum Font Size to Download as Outline, PS Universal Print Driver 277 Minimum Font Size to Tray Assignment setting, ...
HP Color LaserJet CP6015 Series - User Guide
Page 12
...240 Clean the fuser 241 Respond to control panel error messages 242 Clean the registration second transfer assembly 243 Use manual print modes 245 Print-quality-troubleshooting pages 246 Performance problems ...247 Solve network connectivity problems 248 Solve network printing ..., accessories, and supplies 256 Order directly from HP ...256 Order through service or support providers 256 Order directly through the embedded Web server (for printers that are connected to a network) ...256 Order directly through the HP Easy Printer Care software 256 Part numbers ...257 Accessories ...257...
...240 Clean the fuser 241 Respond to control panel error messages 242 Clean the registration second transfer assembly 243 Use manual print modes 245 Print-quality-troubleshooting pages 246 Performance problems ...247 Solve network connectivity problems 248 Solve network printing ..., accessories, and supplies 256 Order directly from HP ...256 Order through service or support providers 256 Order directly through the embedded Web server (for printers that are connected to a network) ...256 Order directly through the HP Easy Printer Care software 256 Part numbers ...257 Accessories ...257...
HP Color LaserJet CP6015 Series - User Guide
Page 59
...the device sequences. PRINT TEST PAGE Prints a color band test page that might need to degrade. A service representative should perform this test. Item PRINT/STOP TEST COLOR BAND TEST Sub-item Values Description BLACK LASER SCANNER CYAN LASER SCANNER MAGENTA LASER SCANNER YELLOW LASER SCANNER FUSER MOTOR FUSER PRESSURE RELEASE MOTOR BLACK ... Allows the user to identify arcing in mid-print cycle, which allows you to see where the image begins to be manually cleared. To terminate the test at any time the user can press Stop. The default is 0 - 60,000 milliseconds.
...the device sequences. PRINT TEST PAGE Prints a color band test page that might need to degrade. A service representative should perform this test. Item PRINT/STOP TEST COLOR BAND TEST Sub-item Values Description BLACK LASER SCANNER CYAN LASER SCANNER MAGENTA LASER SCANNER YELLOW LASER SCANNER FUSER MOTOR FUSER PRESSURE RELEASE MOTOR BLACK ... Allows the user to identify arcing in mid-print cycle, which allows you to see where the image begins to be manually cleared. To terminate the test at any time the user can press Stop. The default is 0 - 60,000 milliseconds.
HP Color LaserJet CP6015 Series - User Guide
Page 92
... IP packets are efficient. If the data in which an HP Jetdirect print server is not corrupt. The IP address has ...protocols designed to another node on the network or interfere with printers in the packet has been corrupted during transmission, TCP discards ... ENWW Configure IP parameters TCP/IP configuration parameters can be configured manually, or they might need to identify both the network and specific... automatically downloaded by providing a connectionoriented, reliable, and guaranteed delivery service to define the way computers and other devices communicate with each ...
... IP packets are efficient. If the data in which an HP Jetdirect print server is not corrupt. The IP address has ...protocols designed to another node on the network or interfere with printers in the packet has been corrupted during transmission, TCP discards ... ENWW Configure IP parameters TCP/IP configuration parameters can be configured manually, or they might need to identify both the network and specific... automatically downloaded by providing a connectionoriented, reliable, and guaranteed delivery service to define the way computers and other devices communicate with each ...
HP Color LaserJet CP6015 Series - User Guide
Page 250
.... 4. When the product has finished the initialization sequence, the heartbeat LED pulses on and off , the formatter might have a problem. Contact an HP-authorized service or support provider. A blinking yellow LED indicates network traffic. For link failures, check all of the network cable connections. If the heartbeat LED is... formatter is functioning correctly. Heartbeat LED The heartbeat LED indicates that the product is initializing after you can try to www.hp.com/go to manually configure the link settings on the embedded print server by using the product control-panel menus. 1.
.... 4. When the product has finished the initialization sequence, the heartbeat LED pulses on and off , the formatter might have a problem. Contact an HP-authorized service or support provider. A blinking yellow LED indicates network traffic. For link failures, check all of the network cable connections. If the heartbeat LED is... formatter is functioning correctly. Heartbeat LED The heartbeat LED indicates that the product is initializing after you can try to www.hp.com/go to manually configure the link settings on the embedded print server by using the product control-panel menus. 1.
HP Color LaserJet CP6015 Series - User Guide
Page 304
..., physical 267 staples loading 164, 166 stapling jobs 112 Start button 12 status embedded Web server 143 HP Easy Printer Care 139 HP Printer Utility, Macintosh 64 Macintosh services tab 68 messages, types of 179 Status button 12 Stop button 12 stopping a print request 124 storage...HP Easy Printer Care 139 supply-status, Services tab Macintosh 68 Windows 128 support embedded Web server links 144 HP Printer Utility pages 64 maintenance agreements 265 online 128, 264 supported media 85 system requirements embedded Web server 142 system setup menu 27 T TCP/IP configuring 78 TCP/IP parameters, manual...
..., physical 267 staples loading 164, 166 stapling jobs 112 Start button 12 status embedded Web server 143 HP Easy Printer Care 139 HP Printer Utility, Macintosh 64 Macintosh services tab 68 messages, types of 179 Status button 12 Stop button 12 stopping a print request 124 storage...HP Easy Printer Care 139 supply-status, Services tab Macintosh 68 Windows 128 support embedded Web server links 144 HP Printer Utility pages 64 maintenance agreements 265 online 128, 264 supported media 85 system requirements embedded Web server 142 system setup menu 27 T TCP/IP configuring 78 TCP/IP parameters, manual...
Service Manual
Page 15
...HP Jetdirect LEDs 494 Heartbeat LED 495 Engine-test button ...495 Diagnostics menu ...496 Diagnostics mode ...496 Diagnostics that put the engine into the special diagnostics mode 497 Diagnostic tests ...497 Disable cartridge check 498 Paper-path sensors test 499 Paper-path test ...501 Manual... sensor test (special-mode test 501 Manual sensor test 2 (special-mode test 502 Component tests ...503 Component test (special-mode test 503 Print/stop test ...507 Color-band test ...507 Service mode functions ...508 Service menu ...508 Product resets ...509 ...
...HP Jetdirect LEDs 494 Heartbeat LED 495 Engine-test button ...495 Diagnostics menu ...496 Diagnostics mode ...496 Diagnostics that put the engine into the special diagnostics mode 497 Diagnostic tests ...497 Disable cartridge check 498 Paper-path sensors test 499 Paper-path test ...501 Manual... sensor test (special-mode test 501 Manual sensor test 2 (special-mode test 502 Component tests ...503 Component test (special-mode test 503 Print/stop test ...507 Color-band test ...507 Service mode functions ...508 Service menu ...508 Product resets ...509 ...
Service Manual
Page 19
...maker only 738 Solve problems ...739 Intermediate paper-transfer unit (IPTU 739 ...739 Stapler/stacker and booklet maker 739 Individual component diagnostics 739 Manual sensor test 739 Component test 740 LED diagnostics 741 Diagrams ...743 Cross sections 743 Sensors 746 Microswitches 750 Solenoids 752 Motors 754 Clutches 756 ... (Booklet maker only 770 Adjust the stitcher unit 773 9 Parts and diagrams Order parts, accessories, and supplies 778 Order directly from HP ...778 Order directly through the software 778 Customer self-repair parts ...780 Customer self-repair parts 780...
...maker only 738 Solve problems ...739 Intermediate paper-transfer unit (IPTU 739 ...739 Stapler/stacker and booklet maker 739 Individual component diagnostics 739 Manual sensor test 739 Component test 740 LED diagnostics 741 Diagrams ...743 Cross sections 743 Sensors 746 Microswitches 750 Solenoids 752 Motors 754 Clutches 756 ... (Booklet maker only 770 Adjust the stitcher unit 773 9 Parts and diagrams Order parts, accessories, and supplies 778 Order directly from HP ...778 Order directly through the software 778 Customer self-repair parts ...780 Customer self-repair parts 780...
Service Manual
Page 89
...in the highvoltage power supply. A service representative should perform this test. ENWW Diagnostics menu 47 Range is 0. PRINT TEST PAGE Prints a color band test page that might need ...device sequences. Item PRINT/STOP TEST COLOR BAND TEST Sub-item Values Description BLACK LASER SCANNER CYAN LASER SCANNER MAGENTA LASER SCANNER YELLOW LASER SCANNER FUSER MOTOR FUSER PRESSURE RELEASE ...DUPLEXER REVERSE MOTOR DUPLEXER REFEED MOTOR REPEAT ONCE (default) CONTINUOUS Allows the user to be manually cleared. To terminate the test at any time the user can press Stop. This causes...
...in the highvoltage power supply. A service representative should perform this test. ENWW Diagnostics menu 47 Range is 0. PRINT TEST PAGE Prints a color band test page that might need ...device sequences. Item PRINT/STOP TEST COLOR BAND TEST Sub-item Values Description BLACK LASER SCANNER CYAN LASER SCANNER MAGENTA LASER SCANNER YELLOW LASER SCANNER FUSER MOTOR FUSER PRESSURE RELEASE ...DUPLEXER REVERSE MOTOR DUPLEXER REFEED MOTOR REPEAT ONCE (default) CONTINUOUS Allows the user to be manually cleared. To terminate the test at any time the user can press Stop. This causes...
Service Manual
Page 428
Reconnect the connectors of the middlePD driver PCA (J8105B). 3. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.) 60.03 ERROR To continue turn off , and then turn the product on.... controller PCA (J142). 3. Reconnect the connector of the upperPD driver PCA (J8105A). 3. Check the Tray-2 paper-surface sensor (u) in the MANUAL SENSOR TEST 2 submenu in the DIAGNOSTICS menu. 4. Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action 59.F0 ERROR To...
Reconnect the connectors of the middlePD driver PCA (J8105B). 3. If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.) 60.03 ERROR To continue turn off , and then turn the product on.... controller PCA (J142). 3. Reconnect the connector of the upperPD driver PCA (J8105A). 3. Check the Tray-2 paper-surface sensor (u) in the MANUAL SENSOR TEST 2 submenu in the DIAGNOSTICS menu. 4. Table 7-4 Control-panel messages (continued) Control panel message Description Recommended action 59.F0 ERROR To...
Service Manual
Page 538
.... See Disable cartridge check on page 485. See Paper-path test on page 347. A service representative should perform this page to print a color-band test page that is used to be manually removed. Diagnostics mode Some of the trays. This item will activate individual parts independently to a... Component tests on page 499. This item isolates print-quality faults more accurately by stopping the printer in the printer's event log, starting with the most recent. Stopping the printer in mid-print cycle will display the last 50 entries in mid-print cycle. See Show an...
.... See Disable cartridge check on page 485. See Paper-path test on page 347. A service representative should perform this page to print a color-band test page that is used to be manually removed. Diagnostics mode Some of the trays. This item will activate individual parts independently to a... Component tests on page 499. This item isolates print-quality faults more accurately by stopping the printer in the printer's event log, starting with the most recent. Stopping the printer in mid-print cycle will display the last 50 entries in mid-print cycle. See Show an...
Service Manual
Page 539
...make sure that are available to use the engine diagnostics successfully. Only trained service personnel should appear: READY DIAGNOSTICS MODE TO EXIT PRESS STOP When the printer is the door-closed position). The printer will reset itself, and then return to leave the special state, press...To gain access into a special state: ● Disable-cartridge check ● paper-path sensors ● Manual sensor test ● Manual sensor test 2 ● Component test While the printer is in the special diagnostics mode, the following message should open and run . NOTE: You need to have...
...make sure that are available to use the engine diagnostics successfully. Only trained service personnel should appear: READY DIAGNOSTICS MODE TO EXIT PRESS STOP When the printer is the door-closed position). The printer will reset itself, and then return to leave the special state, press...To gain access into a special state: ● Disable-cartridge check ● paper-path sensors ● Manual sensor test ● Manual sensor test 2 ● Component test While the printer is in the special diagnostics mode, the following message should open and run . NOTE: You need to have...
Service Manual
Page 543
...the sensor letter codes. ENWW Engine diagnostics 501 Press Menu. 2. Each sensor is a 54.OE.01 MEDIA SENSOR event, a service technician must replace the registration-second-transfer assembly. Multiple copies can specify which input tray to use, specify whether to highlight PAPER PATH... arrow to highlight DIAGNOSTICS, and then press the checkmark button . 3. Select Tray 1, Tray 2, or the optional trays. ● DUPLEX. Manual sensor test (special-mode test) Use this diagnostic, press the Stop key, and then select EXIT DIAGNOSTICS. Press the down arrow to highlight ...
...the sensor letter codes. ENWW Engine diagnostics 501 Press Menu. 2. Each sensor is a 54.OE.01 MEDIA SENSOR event, a service technician must replace the registration-second-transfer assembly. Multiple copies can specify which input tray to use, specify whether to highlight PAPER PATH... arrow to highlight DIAGNOSTICS, and then press the checkmark button . 3. Select Tray 1, Tray 2, or the optional trays. ● DUPLEX. Manual sensor test (special-mode test) Use this diagnostic, press the Stop key, and then select EXIT DIAGNOSTICS. Press the down arrow to highlight ...