Setup Guide
Page 4
Do not scratch the contacts on the device. Open the ink cartridge access door. c. d. Remove the printhead from the packaging. Hold the printhead upright, as shown. Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on the printer or other surface. f. Do not touch the copper colored contacts. Slowly lower the latch. 4 • HP Photosmart C6300 All-in-One series Firmly raise the gray latch, as shown. e g f e. b. 5a a Carriage latch b c d Colored icons f a.
Do not scratch the contacts on the device. Open the ink cartridge access door. c. d. Remove the printhead from the packaging. Hold the printhead upright, as shown. Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on the printer or other surface. f. Do not touch the copper colored contacts. Slowly lower the latch. 4 • HP Photosmart C6300 All-in-One series Firmly raise the gray latch, as shown. e g f e. b. 5a a Carriage latch b c d Colored icons f a.
Setup Guide
Page 15
...keys are not in use during the HP All-in your neighborhood that uses the same network name. HP Photosmart C6300 All-in One control panel Network Menu. • If you entered your HP All- Run the Wireless Network Test from the HP All-in -One series • 15 Run the Wireless ... (SSID) provided by your wireless router manufacturer, your network. Problem: You see the error message Printer Not Found. Action: • You can cause interference (including microwaves). in-One may not be currently running on your wireless router may be trying to connect to another wireless router...
...keys are not in use during the HP All-in your neighborhood that uses the same network name. HP Photosmart C6300 All-in One control panel Network Menu. • If you entered your HP All- Run the Wireless Network Test from the HP All-in -One series • 15 Run the Wireless ... (SSID) provided by your wireless router manufacturer, your network. Problem: You see the error message Printer Not Found. Action: • You can cause interference (including microwaves). in-One may not be currently running on your wireless router may be trying to connect to another wireless router...
Basic Guide
Page 37
...Number. The Regulatory Model Number for the HP All-in-One are located in the Readme file. Product specifications For product specifications, go to 122 ºF) • In the presence of supported media sizes, see the printer software. Regulatory notices 35 Physical specifications •... Technical information The technical specifications and international regulatory information for your product is possible the output from the HP All-in-One may be confused with the marketing name (HP Photosmart C6300 All-in .) with tray extender closed • Weight: 5.0 kg (11.0 pounds) Power ...
...Number. The Regulatory Model Number for the HP All-in-One are located in the Readme file. Product specifications For product specifications, go to 122 ºF) • In the presence of supported media sizes, see the printer software. Regulatory notices 35 Physical specifications •... Technical information The technical specifications and international regulatory information for your product is possible the output from the HP All-in-One may be confused with the marketing name (HP Photosmart C6300 All-in .) with tray extender closed • Weight: 5.0 kg (11.0 pounds) Power ...
User Guide
Page 27
... an ad hoc wireless connection" on page 30 Install the HP Photosmart Software for use in a "Install the software for the best performance. "Set up the HP All-in -One from a USB connection to a network connection" on connecting to a wireless-capable computer without a wireless router (ad hoc). NOTE: Do not connect ...computer or from the control panel on a Windows computer ▲ Refer to the user guide that came with a wireless router (infrastructure). To enable printer sharing on the HP All-in -One to a wireless network with your computer or see the Windows onscreen Help.
... an ad hoc wireless connection" on page 30 Install the HP Photosmart Software for use in a "Install the software for the best performance. "Set up the HP All-in -One from a USB connection to a network connection" on connecting to a wireless-capable computer without a wireless router (ad hoc). NOTE: Do not connect ...computer or from the control panel on a Windows computer ▲ Refer to the user guide that came with a wireless router (infrastructure). To enable printer sharing on the HP All-in -One to a wireless network with your computer or see the Windows onscreen Help.
User Guide
Page 38
... appears. During installation of the existing network. Once you first install the HP All-in -One to an available Ethernet port on the network. 5. NOTE: You can connect the HP All-in-One to more than one printer is already connected to a computer on a network, for use the general...instructions. 3. On the Printer Found screen, verify that came with a USB connection, you must always accept or allow the pop-up the HP All-in your computer and print a self-test report to install the software. Finish setup To install the Windows HP Photosmart Software 1. up messages, ...
... appears. During installation of the existing network. Once you first install the HP All-in -One to an available Ethernet port on the network. 5. NOTE: You can connect the HP All-in-One to more than one printer is already connected to a computer on a network, for use the general...instructions. 3. On the Printer Found screen, verify that came with a USB connection, you must always accept or allow the pop-up the HP All-in your computer and print a self-test report to install the software. Finish setup To install the Windows HP Photosmart Software 1. up messages, ...
User Guide
Page 126
...in the Start Here guide for the ink cartridges appear. Maintain the HP All-in-One To check the ink levels from the Print Properties dialog box. Work with ink cartridges 123 To check the ink levels from the HP Photosmart Software 1. If you do not already have a new ink cartridge...estimated ink levels of time. Press any button to return to Print Settings, and then click Printer Toolbox. Click the Estimated Ink Level tab. CAUTION: Wait until you need to www.hp.com/buy/supplies. Replace the ink cartridges Follow these instructions when you have replacement ink cartridges ...
...in the Start Here guide for the ink cartridges appear. Maintain the HP All-in-One To check the ink levels from the Print Properties dialog box. Work with ink cartridges 123 To check the ink levels from the HP Photosmart Software 1. If you do not already have a new ink cartridge...estimated ink levels of time. Press any button to return to Print Settings, and then click Printer Toolbox. Click the Estimated Ink Level tab. CAUTION: Wait until you need to www.hp.com/buy/supplies. Replace the ink cartridges Follow these instructions when you have replacement ink cartridges ...
User Guide
Page 130
...from the Print Properties dialog box. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of cleaning, try aligning the printer. In the Print Properties dialog box, click the Features tab..., click Printer Toolbox. The Printer Toolbox appears. 4. If print quality problems persist after you are two stages of the printed page. This might need to highlight Tools, and then press OK. 3. Press Setup. 2. Click Clean the printhead. 6. To clean the printhead from the HP Photosmart Software 1....
...from the Print Properties dialog box. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of cleaning, try aligning the printer. In the Print Properties dialog box, click the Features tab..., click Printer Toolbox. The Printer Toolbox appears. 4. If print quality problems persist after you are two stages of the printed page. This might need to highlight Tools, and then press OK. 3. Press Setup. 2. Click Clean the printhead. 6. To clean the printhead from the HP Photosmart Software 1....
User Guide
Page 131
... tray. 2. To align the printhead from the HP Photosmart Software 1. Press the down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you are experiencing problems with printing, print a printer status report before you are having print quality...
... tray. 2. To align the printhead from the HP Photosmart Software 1. Press the down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you are experiencing problems with printing, print a printer status report before you are having print quality...
User Guide
Page 133
...area - jagged text • If the text is not legible, you can check the estimated ink levels from the control panel or HP Photosmart Software. streaks or smears 3. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Look at the demonstration picture, ... page again. Figure 12-5 Sample demonstration picture - Look at the large text above the color blocks. Maintain the HP All-in -One expected result • If the type is jagged, align the printer, and then print this diagnostic page again. uneven ink distribution Figure 12-4 Sample text area...
...area - jagged text • If the text is not legible, you can check the estimated ink levels from the control panel or HP Photosmart Software. streaks or smears 3. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Look at the demonstration picture, ... page again. Figure 12-5 Sample demonstration picture - Look at the large text above the color blocks. Maintain the HP All-in -One expected result • If the type is jagged, align the printer, and then print this diagnostic page again. uneven ink distribution Figure 12-4 Sample text area...
User Guide
Page 184
... connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the USB cable is not already unplugged. In the HP Photosmart Software, click Settings, and then click Status. Print troubleshooting 181 Troubleshooting Do not try the next solution. If this did not solve the issue, ... not to see : "Carriage stall" on again. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the printer to the product, check the status of the USB cable is hung up on . Check to force the print carriage.
... connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the USB cable is not already unplugged. In the HP Photosmart Software, click Settings, and then click Status. Print troubleshooting 181 Troubleshooting Do not try the next solution. If this did not solve the issue, ... not to see : "Carriage stall" on again. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the printer to the product, check the status of the USB cable is hung up on . Check to force the print carriage.
User Guide
Page 234
...another USB cable is available, try the next solution. Remove all the items that one instead. 8. Select Click here to the computer. After the computer restarts, try... USB cable between the product and the computer. 2. On the Windows taskbar, click Start, Printers and Faxes. 3. On the Windows taskbar, click Start, Settings, Control Panel. 2. Cause:...Double-click Add/Remove Programs. 3. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the computer and then reinstall it . Follow any onscreen prompts...
...another USB cable is available, try the next solution. Remove all the items that one instead. 8. Select Click here to the computer. After the computer restarts, try... USB cable between the product and the computer. 2. On the Windows taskbar, click Start, Printers and Faxes. 3. On the Windows taskbar, click Start, Settings, Control Panel. 2. Cause:...Double-click Add/Remove Programs. 3. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the computer and then reinstall it . Follow any onscreen prompts...
User Guide
Page 238
... the product 1. Disconnect the USB cable between the product and the computer. 2. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Do not connect the product to restart later. 5. Errors 235 Troubleshooting...program does not appear, locate the setup.exe file on the computer to the HP scanning software. Insert the HP Photosmart CD-ROM into your computer. On the Windows taskbar, click Start, Printers and Faxes. 3. Double-click Add/Remove Programs. 3. A message appears on ...
... the product 1. Disconnect the USB cable between the product and the computer. 2. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Do not connect the product to restart later. 5. Errors 235 Troubleshooting...program does not appear, locate the setup.exe file on the computer to the HP scanning software. Insert the HP Photosmart CD-ROM into your computer. On the Windows taskbar, click Start, Printers and Faxes. 3. Double-click Add/Remove Programs. 3. A message appears on ...
User Guide
Page 244
...4. Double-click Add/Remove Programs. 3. NOTE: It is important that are related to restart after removing some programs from the Printers and Faxes control panel and then reinstall it. NOTE: If the Setup program does not appear, locate the setup.exe file...with the USB cable. 5. Solution 3: Restart the computer Solution: Restart the computer. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer until after installing the product software. On the Windows taskbar, click...
...4. Double-click Add/Remove Programs. 3. NOTE: It is important that are related to restart after removing some programs from the Printers and Faxes control panel and then reinstall it. NOTE: If the Setup program does not appear, locate the setup.exe file...with the USB cable. 5. Solution 3: Restart the computer Solution: Restart the computer. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer until after installing the product software. On the Windows taskbar, click...
User Guide
Page 261
.... Solutions are not prompted on the display to resolve the issue. To align the printer from the Print Properties dialog box. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. If this did not solve the issue, try the alignment again. Cause: An ...type of paper was loaded in order, with printer preparation • Sensor issue • Ink cartridge is resolved. • Solution 1: Load plain white paper • Solution 2: Contact HP support Solution 1: Load plain white paper Solution: If you have color or photo paper loaded in the input tray when...
.... Solutions are not prompted on the display to resolve the issue. To align the printer from the Print Properties dialog box. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. If this did not solve the issue, try the alignment again. Cause: An ...type of paper was loaded in order, with printer preparation • Sensor issue • Ink cartridge is resolved. • Solution 1: Load plain white paper • Solution 2: Contact HP support Solution 1: Load plain white paper Solution: If you have color or photo paper loaded in the input tray when...
User Guide
Page 262
...work and print quality is resolved. • Solution 1: Load plain white paper • Solution 2: Contact HP support Solution 1: Load plain white paper Solution: If you have color or photo paper loaded in the input tray. Cause: The print carriage or sensor was loaded in the .... 2. Go to resolve the issue. To align the printer from the HP Photosmart Software 1. If prompted, choose your product, but for optimum print quality you align the printer, the alignment might fail. In the Print Settings area, click Printer Toolbox. In the Print Properties dialog box, click the Features...
...work and print quality is resolved. • Solution 1: Load plain white paper • Solution 2: Contact HP support Solution 1: Load plain white paper Solution: If you have color or photo paper loaded in the input tray. Cause: The print carriage or sensor was loaded in the .... 2. Go to resolve the issue. To align the printer from the HP Photosmart Software 1. If prompted, choose your product, but for optimum print quality you align the printer, the alignment might fail. In the Print Settings area, click Printer Toolbox. In the Print Properties dialog box, click the Features...
User Guide
Page 308
...HP at the HP online support Web site: www.hp...One when you are available for your country/region to www.hp.com/ support, select your problem in -One at the sticker on page 63 HP...hp.com/support. Contact your HP dealer or call . Additional warranty options 305 HP...HP support while you call the support phone number for the HP... All-in detail. Be prepared to your serial number ready. Go to learn more about the time that came with the device. Related topics • "Print a printer...period Phone support period One year of phone ...HP > HP Solution Center. d. e. The serial number is...
...HP at the HP online support Web site: www.hp...One when you are available for your country/region to www.hp.com/ support, select your problem in -One at the sticker on page 63 HP...hp.com/support. Contact your HP dealer or call . Additional warranty options 305 HP...HP support while you call the support phone number for the HP... All-in detail. Be prepared to your serial number ready. Go to learn more about the time that came with the device. Related topics • "Print a printer...period Phone support period One year of phone ...HP > HP Solution Center. d. e. The serial number is...