HP C6380 Support Question
HP C6380 Support Question
Find answers below for this question about HP C6380 - Photosmart All-in-One Color Inkjet.Need a HP C6380 manual? We have 3 online manuals for this item!
Question posted by HAslg12 on May 11th, 2014
Hp Photosmart C6380 All In One Carriage Won't Move To Center Of Printer
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Related HP C6380 Manual Pages
Setup Guide - Page 4
c. e g
f
e. 5a a
Carriage latch
b
c d Colored icons
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a. Open the ink cartridge access door. Remove the printhead from the packaging.
Slowly lower the latch.
4 • HP Photosmart C6300 All-in-One series
Do not scratch the contacts on the device. Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the...
Setup Guide - Page 15
...off your neighborhood that uses the same network name. Problem: You see the error message Printer Not Found. Make sure you have not accidently inserted blank spaces at the beginning or end...from connecting. Make sure your HP All-in -One series • 15 Any wireless device that may help identify the problem. Then run the Wireless Setup Wizard.
HP Photosmart C6300 All-in -One. in...
Basic Guide - Page 29
...common setup issues 1. CAUTION: Do not connect the USB cable to your computer.
Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Restart your computer before ... and the instructions provided in -One software is properly installed, double-click the HP Solution Center icon on the computer. For support contact information, see the onscreen Help that...
Basic Guide - Page 32
...will recover a network communication issue. 2. Make sure the HP Device Discovery software is running
Step 1: Make sure that the... another that might prompt you have successfully installed the HP Photosmart Software on . Usually there are on your computer...., run the Network Diagnostic tool ▲ In the Solution Center, click Settings, click Other Settings, and then click Network
Toolbox...
Basic Guide - Page 37
...8226; Output voltage: DC 32 V===1300 mA
NOTE: Use only with the marketing name (HP Photosmart C6300 All-in-One series, etc.) or product numbers (CDO20A, etc.).
For additional regulatory... 122 ºF) • In the presence of Conformity statement, see the printer software. 4 Technical information
Technical information
The technical specifications and international regulatory information ...
User Guide - Page 18
... enter numbers, select the 123 button on the left.
Use the HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of the
Contents panel, access the software help through the HP Solution Center. When you do not see the HP Photosmart Software Help contents book at the top. • If you are...
User Guide - Page 27
...features. on page 30
Install the HP Photosmart Software for use in a "Install the software for a network connection"
networked environment. "Change the HP All-in -One on an integrated...want to a computer with a wireless router (infrastructure).
To enable printer sharing on page 36
Find troubleshooting information. HP recommends upto 5 computers for information on page 149
Learn what a...
User Guide - Page 38
...change a USB connection to the product. Finish setup
To install the Windows HP Photosmart Software 1. The Searching screen appears as a wireless router) to a network, you will discover ... the Windows CD that the printer description is found on your computer and print a self-test report to a wired (Ethernet) connection 1. If you must install the HP Photosmart Software. up messages. 4. If...
User Guide - Page 126
...can result in -One
To check the ink levels from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Click the Estimated Ink Level tab. Replace the ink...all cartridges installed.
4. Press the down arrow button to replace ink cartridges.
In the HP Solution Center, click Settings, point to the Tools menu.
User Guide - Page 130
... printhead from the HP Photosmart Software 1. Press the down arrow button to highlight Tools, and then press OK. 3. Press any incorrect or missing colors, the printhead might...cleaning, try aligning the printer. Press Setup.
2. In the HP Solution Center, click Settings. 3.
The product cleans the printhead. 4. The Printer Toolbox appears. 4. Maintain the HP All-in the printhead...
User Guide - Page 131
... HP Photosmart Software 1. To align the printer from the control panel 1. Click the Device Services tab. 5. Click Align the Printer. This report provides useful information on page 128
Align the printer The product automatically aligns the printhead during the initial setup. Press the down arrow button to highlight Tools, and then press OK. 3. In the HP Solution Center...
User Guide - Page 133
...printer, and then print this diagnostic page again. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. expected result
• If the type is not legible, you can check the estimated ink levels from the control panel or HP Photosmart... HP All-in -One
Chapter 12 To evaluate the print quality report 1. streaks or smears
3. Look at the large text above the color ...
User Guide - Page 149
... other than those listed below.
• HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software
version number) • HP Software update • HP Share to the HP Photosmart Software. Depending on , a software group called...
User Guide - Page 184
... sure that the USB cable is plugged into the USB port on again. Check to see : "Carriage stall" on your computer Solution: Check the connection from one side of the printer to force the print carriage.
In the HP Photosmart Software, click Settings, and then click Status. Print troubleshooting 181
Troubleshooting Solution 8: Make sure the...
User Guide - Page 207
...cartridge and printhead messages
Product messages
The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • ...occurred while communicating with the product • Missing HP Photosmart Software
Troubleshooting
204 Troubleshooting
User Guide - Page 213
...HP Solution Center and verify that you cannot make a copy to the next solution. • Solution 1: Verify if the software is installed correctly • Solution 2: Refresh the Windows Device Manager • Solution 3: Verify if the Digital Imaging Monitor is functioning correctly. Select HP Photosmart...for each of the product in the HP Solution Center • Solution 5: Check the power...
User Guide - Page 215
.... 4. Solution 4: Check the status of the product in the HP Solution Center Solution: Check the status of the product in the Select Device area or that the appropriate
tab is listed in the HP Solution Center. Look for the product with a copy number included, such as HP Photosmart C6300 All-in the system tray at the lower...
User Guide - Page 261
...the HP Solution Center, click Settings. 3. The product prints a test page, aligns the printhead, and calibrates the printer. Cause: An incorrect type of paper was loaded in order, with printer ... next solution.
258 Troubleshooting
Troubleshooting Click the Device Services tab. 5. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Chapter 14
• Ink service...
User Guide - Page 262
..., and then click Printer Services. Click the Device Services tab. 5.
Cause: The print carriage or sensor was loaded in the input tray when you have color or photo paper loaded... incorrect type of paper was defective. Solution 2: Contact HP support Solution: You can also open the Printer Toolbox from the HP Photosmart Software 1. Go to resolve the issue.
Solutions are ...
User Guide - Page 308
... available at the sticker on the rear side of the HP All-inOne. NOTE: The device serial number can view the serial number by phone
For a list of the computer and the product. Help may also be accessed using the HP Photosmart software.
Call HP support. To determine the duration of the sticker. Standard phone...
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