Basic Guide
Page 27
...ink cartridges and printing problems. The latch must remain down in the product, or printing will fail. 5. NOTE: Make sure you are installing. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. Twist the orange cap to correctly install the ink cartridges. Replace the ink cartridges...the plastic wrap from the ink cartridge. Make sure that has the same shaped icon and color as the one you remove the plastic wrap from its packaging by pulling the orange pull-tab straight back to remove the ink cartridges. 4. HP All-in the slot....
...ink cartridges and printing problems. The latch must remain down in the product, or printing will fail. 5. NOTE: Make sure you are installing. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. Twist the orange cap to correctly install the ink cartridges. Replace the ink cartridges...the plastic wrap from the ink cartridge. Make sure that has the same shaped icon and color as the one you remove the plastic wrap from its packaging by pulling the orange pull-tab straight back to remove the ink cartridges. 4. HP All-in the slot....
Basic Guide
Page 31
...any USB port on the product. Cause: There might have ink. Solutions are listed in order, with each other into the back of the ink cartridges. Solution 1: Press the On button to the default printer, but I am having problems using the product with my computer Solution: You must first ... Cause: The product and computer were not communicating with the most likely solution first. Once you are installed properly and have been a problem with one end of the USB cable into the back of paper. Solution 2: Set your product as the default printer Solution: Use the system ...
...any USB port on the product. Cause: There might have ink. Solutions are listed in order, with each other into the back of the ink cartridges. Solution 1: Press the On button to the default printer, but I am having problems using the product with my computer Solution: You must first ... Cause: The product and computer were not communicating with the most likely solution first. Once you are installed properly and have been a problem with one end of the USB cable into the back of paper. Solution 2: Set your product as the default printer Solution: Use the system ...
Basic Guide
Page 36
... return to the correct position. • Store ink cartridges at www.hp.com/support. This wastes ink and shortens the life of the rollers. If you do not remove the ink cartridges from the rollers, check the rollers and wheels for common problems • Proactive product updates, support alerts, and HP newsgrams that are removing it snaps into...
... return to the correct position. • Store ink cartridges at www.hp.com/support. This wastes ink and shortens the life of the rollers. If you do not remove the ink cartridges from the rollers, check the rollers and wheels for common problems • Proactive product updates, support alerts, and HP newsgrams that are removing it snaps into...
User Guide
Page 20
... file. Onscreen Help The onscreen Help provides detailed instructions on page 139 in -One, including printhead installation, ink cartridge insertion, paper loading, and software installation. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting section provides information about resolving errors you follow the steps...
... file. Onscreen Help The onscreen Help provides detailed instructions on page 139 in -One, including printhead installation, ink cartridge insertion, paper loading, and software installation. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting section provides information about resolving errors you follow the steps...
User Guide
Page 125
...off the HP All-in-One, the print carriage might need to prevent the print carriage from the cartridges is left in a number of the cartridges. • Handle ink cartridges carefully. If none of the product with the ink cartridges and print quality issues. • Store ink cartridges at ...return to the correct position causing problems with crumpled newspaper to replace an ink cartridge. Replace any ink cartridges that has been used . Wait until the print quality is used in the initialization process, which prepares the product and cartridges for planning purposes only. it...
...off the HP All-in-One, the print carriage might need to prevent the print carriage from the cartridges is left in a number of the cartridges. • Handle ink cartridges carefully. If none of the product with the ink cartridges and print quality issues. • Store ink cartridges at ...return to the correct position causing problems with crumpled newspaper to replace an ink cartridge. Replace any ink cartridges that has been used . Wait until the print quality is used in the initialization process, which prepares the product and cartridges for planning purposes only. it...
User Guide
Page 128
Twist the orange cap to snap it clicks into the empty slot until it off. 6. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the slot. Using the colored shaped icons for help, slide the ink cartridge into place and is seated firmly in order to install the ink cartridges. CAUTION: Do not lift the latch handle on the print carriage to correctly install the ink cartridges. Maintain the HP All-in-One 5. Work with ink cartridges 125
Twist the orange cap to snap it clicks into the empty slot until it off. 6. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the slot. Using the colored shaped icons for help, slide the ink cartridge into place and is seated firmly in order to install the ink cartridges. CAUTION: Do not lift the latch handle on the print carriage to correctly install the ink cartridges. Maintain the HP All-in-One 5. Work with ink cartridges 125
User Guide
Page 129
... you are experiencing problems with printing, you might have a problem with an abrasive soap. You should perform the procedures in -One Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot that has the same shaped icon and color as the one you are replacing. 8. Related topics "Shop for each ink cartridge you are...
... you are experiencing problems with printing, you might have a problem with an abrasive soap. You should perform the procedures in -One Performing the aligning and cleaning procedures unnecessarily can set the ink into the slot that has the same shaped icon and color as the one you are replacing. 8. Related topics "Shop for each ink cartridge you are...
User Guide
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Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of ink. To clean the printhead from ...press OK. 3. There are satisfied with ink cartridges 127 The product cleans the printhead. 4. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Work with the quality of...of the output, and then click Done. If print quality problems persist after you complete both stages of paper. Maintain the HP All-in the printhead. Press Setup. 2. Load letter, A4...
Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of ink. To clean the printhead from ...press OK. 3. There are satisfied with ink cartridges 127 The product cleans the printhead. 4. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Work with the quality of...of the output, and then click Done. If print quality problems persist after you complete both stages of paper. Maintain the HP All-in the printhead. Press Setup. 2. Load letter, A4...
User Guide
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... the printer. Maintain the HP All-in -One Press the down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced... from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. The product aligns the printhead. 4. Print a printer status report If you are experiencing problems with printing, print a printer status report before you are having print quality issues with your ink cartridges. NOTE: You...
... the printer. Maintain the HP All-in -One Press the down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced... from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. The product aligns the printhead. 4. Print a printer status report If you are experiencing problems with printing, print a printer status report before you are having print quality issues with your ink cartridges. NOTE: You...
User Guide
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... • "Replace the ink cartridges" on page 123 • "Check the estimated ink levels" on page 122 • "Align the printer" on page 128 • "Clean the printhead" on page 127 • "Print quality troubleshooting" on page 159 Clean the HP All-in -One Figure 12-15 Color bars - Maintain the HP All-in -One To ensure that...
... • "Replace the ink cartridges" on page 123 • "Check the estimated ink levels" on page 122 • "Align the printer" on page 128 • "Clean the printhead" on page 127 • "Print quality troubleshooting" on page 159 Clean the HP All-in -One Figure 12-15 Color bars - Maintain the HP All-in -One To ensure that...
User Guide
Page 145
...first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Press the On button to any USB port on installing the software and connecting the USB cable, see the Start Here guide that the ink cartridges are listed in the USB ... instructions. Solutions are installed properly and have installed the software, plug one end of the USB cable into the back of your computer and the other into the back of your country/region, and then click Contact HP for technical support. During installation, do not plug in order, with...
...first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Press the On button to any USB port on installing the software and connecting the USB cable, see the Start Here guide that the ink cartridges are listed in the USB ... instructions. Solutions are installed properly and have installed the software, plug one end of the USB cable into the back of your computer and the other into the back of your country/region, and then click Contact HP for technical support. During installation, do not plug in order, with...
User Guide
Page 146
...: The product and computer were not communicating with ink cartridges" on the product. If this did not solve the issue, try the next solution. Solution 1: Press the On button to turn on page 121 Cause: There might have been a problem with one or more of paper. If this product was not... the default printer. Cause: The product might have ink. Solution 2: Set your product to be the default printer. For more information, see : "Work...
...: The product and computer were not communicating with ink cartridges" on the product. If this did not solve the issue, try the next solution. Solution 1: Press the On button to turn on page 121 Cause: There might have been a problem with one or more of paper. If this product was not... the default printer. Cause: The product might have ink. Solution 2: Set your product to be the default printer. For more information, see : "Work...
User Guide
Page 163
...use genuine HP ink cartridges. For example, the colors in your graphic or photo look one of the paper • Paper is not picked up from the input tray • The text edges are using genuine HP ink cartridges •...HP recommends that you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. Product service or repairs required as a result of non-HP supplies. Try the following print quality problems, try the next solution. 160 Troubleshooting Troubleshooting Genuine HP ink cartridges are genuine HP ink cartridges...
...use genuine HP ink cartridges. For example, the colors in your graphic or photo look one of the paper • Paper is not picked up from the input tray • The text edges are using genuine HP ink cartridges •...HP recommends that you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. Product service or repairs required as a result of non-HP supplies. Try the following print quality problems, try the next solution. 160 Troubleshooting Troubleshooting Genuine HP ink cartridges are genuine HP ink cartridges...
User Guide
Page 164
...in the ink cartridges. Solution 2: Check the paper loaded in the input tray Solution: Make sure the paper is loaded correctly and that it was wrinkled or too thick. If this did not solve the issue, try the next solution. Solution 3: Check the paper type Solution: HP recommends ...the plastic bag. Solution 4: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. This will prevent the photo paper from curling. Store photo media in its original packaging inside a resealable plastic bag on is not a problem with the glossy side down . If ...
...in the ink cartridges. Solution 2: Check the paper loaded in the input tray Solution: Make sure the paper is loaded correctly and that it was wrinkled or too thick. If this did not solve the issue, try the next solution. Solution 3: Check the paper type Solution: HP recommends ...the plastic bag. Solution 4: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. This will prevent the photo paper from curling. Store photo media in its original packaging inside a resealable plastic bag on is not a problem with the glossy side down . If ...
User Guide
Page 166
...technical support. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if the print quality problem still exists.... Go to be covered under warranty. Evaluate the print quality report to : www.hp.com/go to see if your country/region, and then click Contact HP for service. Product service or repairs required as a result of non-HP supplies. If you believe you use genuine HP ink cartridges. Genuine HP ink cartridges are genuine HP ink cartridges. Solution 8: Contact HP...
...technical support. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if the print quality problem still exists.... Go to be covered under warranty. Evaluate the print quality report to : www.hp.com/go to see if your country/region, and then click Contact HP for service. Product service or repairs required as a result of non-HP supplies. If you believe you use genuine HP ink cartridges. Genuine HP ink cartridges are genuine HP ink cartridges. Solution 8: Contact HP...
User Guide
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...Solution 4: Check the paper type Solution: HP recommends that you use HP papers or any unused photo paper to make sure it matches the type of paper loaded in the ink cartridges. For best results when printing images, use immediately. Therefore, replacing the ink cartridges or printhead is appropriate for printing" on...bag on page 82 Cause: The paper type or print quality settings were set too low. When you are printing on is not a problem with a high print quality setting, such as Best or Maximum dpi. This will prevent the photo paper from curling. Chapter 14 Solution 2: ...
...Solution 4: Check the paper type Solution: HP recommends that you use HP papers or any unused photo paper to make sure it matches the type of paper loaded in the ink cartridges. For best results when printing images, use immediately. Therefore, replacing the ink cartridges or printhead is appropriate for printing" on...bag on page 82 Cause: The paper type or print quality settings were set too low. When you are printing on is not a problem with a high print quality setting, such as Best or Maximum dpi. This will prevent the photo paper from curling. Chapter 14 Solution 2: ...
User Guide
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..., replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is not a problem with the printhead...has a horizontal band of distortion near the bottom of a borderless print Try the following solutions if your ink supplies. Solution 6: Contact HP support Solution: Contact HP support for technical support. After cleaning the printhead, print a print quality report. NOTE: For this ...
..., replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is not a problem with the printhead...has a horizontal band of distortion near the bottom of a borderless print Try the following solutions if your ink supplies. Solution 6: Contact HP support Solution: Contact HP support for technical support. After cleaning the printhead, print a print quality report. NOTE: For this ...
User Guide
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... 122 Cause: The ink cartridges might have dull colors Try the following solutions if the colors in your printout are not as bright and intense as Best or Maximum dpi. Cause: There was a problem with a high print quality setting, such as you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/support. If...
... 122 Cause: The ink cartridges might have dull colors Try the following solutions if the colors in your printout are not as bright and intense as Best or Maximum dpi. Cause: There was a problem with a high print quality setting, such as you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/support. If...
User Guide
Page 260
... connected to the product and plugged into a power outlet. Make sure the USB cable is turned off . Ink cartridge and printhead messages The following is turned on the product. Cause: The product was not connected to the computer... product is a list of printhead and ink cartridge error messages: • Alignment failed • Calibration error • Carriage stall • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem Errors 257 Troubleshooting
... connected to the product and plugged into a power outlet. Make sure the USB cable is turned off . Ink cartridge and printhead messages The following is turned on the product. Cause: The product was not connected to the computer... product is a list of printhead and ink cartridge error messages: • Alignment failed • Calibration error • Carriage stall • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem Errors 257 Troubleshooting
User Guide
Page 269
... contacts • Solution 3: Close the print carriage latch • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all of the product, until the print carriage stops moving before proceeding. 266 Troubleshooting Ink cartridge problem Try the following steps to print properly. Troubleshooting The print carriage moves to...
... contacts • Solution 3: Close the print carriage latch • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all of the product, until the print carriage stops moving before proceeding. 266 Troubleshooting Ink cartridge problem Try the following steps to print properly. Troubleshooting The print carriage moves to...