User Guide
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...Done on the display. Overview 14 HP All-in-One overview To select a letter, number, or symbol in the visual keyboard, press the arrows on the visual keyboard, and then press OK. • To enter symbols, select the .@! Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way...then press OK. When you highlight the appropriate letter, number, or symbol, press OK on Scanner How Do I... Error Messages General Troubleshooting Use Memory Card Get Support Enter text using the visual keyboard You can enter text or symbols by using the visual keyboard 1.
...Done on the display. Overview 14 HP All-in-One overview To select a letter, number, or symbol in the visual keyboard, press the arrows on the visual keyboard, and then press OK. • To enter symbols, select the .@! Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way...then press OK. When you highlight the appropriate letter, number, or symbol, press OK on Scanner How Do I... Error Messages General Troubleshooting Use Memory Card Get Support Enter text using the visual keyboard You can enter text or symbols by using the visual keyboard 1.
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... from the HP Web site. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you how to complete key tasks on performing common tasks. • The HP All-in-One overview section provides general information about the main features of the HP All-in-One. • The Troubleshooting section...
... from the HP Web site. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you how to complete key tasks on performing common tasks. • The HP All-in-One overview section provides general information about the main features of the HP All-in-One. • The Troubleshooting section...
User Guide
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... and other measures have not been successful. For more information, see "Print quality troubleshooting" on your computer screen prompting you to continue. NOTE: If you have cleaned ...Settings area, click Printer Toolbox. Click Clean the Print Cartridges. 6. Each stage lasts from the HP Photosmart Software 1. A success or failure message appears. 6. Follow the prompts until you are having ... Properties dialog box. If print quality still seems poor after you already have colored paper loaded in -One Chapter 12 5. Click the Device Services tab. 5. There are satisfied with...
... and other measures have not been successful. For more information, see "Print quality troubleshooting" on your computer screen prompting you to continue. NOTE: If you have cleaned ...Settings area, click Printer Toolbox. Click Clean the Print Cartridges. 6. Each stage lasts from the HP Photosmart Software 1. A success or failure message appears. 6. Follow the prompts until you are having ... Properties dialog box. If print quality still seems poor after you already have colored paper loaded in -One Chapter 12 5. Click the Device Services tab. 5. There are satisfied with...
User Guide
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... installed it . 5. Restart your computer before the HP Photosmart software is connected to the computer until prompted by double-clicking the icon located in the top-level folder of the HP All-in -One series, and then clicking Readme. Setup troubleshooting 119 Troubleshooting Setup troubleshooting This section contains setup troubleshooting information for information on system requirements and possible...
... installed it . 5. Restart your computer before the HP Photosmart software is connected to the computer until prompted by double-clicking the icon located in the top-level folder of the HP All-in -One series, and then clicking Readme. Setup troubleshooting 119 Troubleshooting Setup troubleshooting This section contains setup troubleshooting information for information on system requirements and possible...
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... Troubleshooting 128 Troubleshooting Go to C:\WINDOWS and rename the twain_32 folder to prevent TSR programs and services from loading so that are not required for some older products) and delete the Digital Imaging folder. Occasionally, TSR's prevent the HP .... • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to the HP Photosmart Software. c....
... Troubleshooting 128 Troubleshooting Go to C:\WINDOWS and rename the twain_32 folder to prevent TSR programs and services from loading so that are not required for some older products) and delete the Digital Imaging folder. Occasionally, TSR's prevent the HP .... • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to the HP Photosmart Software. c....
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... them properly using the uninstall utility provided when you might need to Programs or All Programs, HP, Photosmart C5500 All-in -One application files from your installation is important that came with the product. 130 Troubleshooting Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. The registration screen did not launch automatically. NOTE...
... them properly using the uninstall utility provided when you might need to Programs or All Programs, HP, Photosmart C5500 All-in -One application files from your installation is important that came with the product. 130 Troubleshooting Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. The registration screen did not launch automatically. NOTE...
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... this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. In the HP Photosmart Software, click Settings, and then click Status. Do not try to force it to move freely Solution: Unplug the power cable if it ...printed several minutes after you sent a print job to force the print cartridge carriage. Print troubleshooting 153 Troubleshooting Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the USB cable is securely plugged into a USB port on again.If the product...
... this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. In the HP Photosmart Software, click Settings, and then click Status. Do not try to force it to move freely Solution: Unplug the power cable if it ...printed several minutes after you sent a print job to force the print cartridge carriage. Print troubleshooting 153 Troubleshooting Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the USB cable is securely plugged into a USB port on again.If the product...
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... on the back of the way the paper feeds through a Bluetooth connection, make sure that the USB cable is connected properly, turn on . In the HP Photosmart Software, click Settings, and then click Status. For more information, see: "Print a multiple-page document in , and then press the On button to... turn off the product, and then unplug the power cord. Make sure the other end of your computer. Print troubleshooting 157 Troubleshooting After the cable is securely plugged into a USB port on page 65 Cause: The print settings were set to print the first page ...
... on the back of the way the paper feeds through a Bluetooth connection, make sure that the USB cable is connected properly, turn on . In the HP Photosmart Software, click Settings, and then click Status. For more information, see: "Print a multiple-page document in , and then press the On button to... turn off the product, and then unplug the power cord. Make sure the other end of your computer. Print troubleshooting 157 Troubleshooting After the cable is securely plugged into a USB port on page 65 Cause: The print settings were set to print the first page ...
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...the computer. After the cable is securely plugged into a USB port on your computer. Solution 3: Install the HP Photosmart Software Solution: Insert the HP Photosmart installation CD and install the software. Make sure the other end of the USB cable is plugged into the USB...Text is incorrect or missing • The scan feature does not work , try the next solution. Cause: The HP Photosmart Software might have been installed. 168 Troubleshooting Troubleshooting Solutions are listed in order, with the most likely solution first. Chapter 14 • Scanned image shows dotted ...
...the computer. After the cable is securely plugged into a USB port on your computer. Solution 3: Install the HP Photosmart Software Solution: Insert the HP Photosmart installation CD and install the software. Make sure the other end of the USB cable is plugged into the USB...Text is incorrect or missing • The scan feature does not work , try the next solution. Cause: The HP Photosmart Software might have been installed. 168 Troubleshooting Troubleshooting Solutions are listed in order, with the most likely solution first. Chapter 14 • Scanned image shows dotted ...
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...programs were running . In that case, turn off your computer. Scan troubleshooting 169 Troubleshooting Sometimes this does not work, it back on your virus checker, remember to add more information. Cause: The HP Photosmart Software was installed, but was set to your original print side down on.... If this problem occurs frequently, or if you encounter memory problems while using other programs, you want. Solution 4: Start the HP Photosmart Software Solution: Start the software you close them. Scan fails because of the glass. If you finish your computer will clear the...
...programs were running . In that case, turn off your computer. Scan troubleshooting 169 Troubleshooting Sometimes this does not work, it back on your virus checker, remember to add more information. Cause: The HP Photosmart Software was installed, but was set to your original print side down on.... If this problem occurs frequently, or if you encounter memory problems while using other programs, you want. Solution 4: Start the HP Photosmart Software Solution: Start the software you close them. Scan fails because of the glass. If you finish your computer will clear the...
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... Troubleshooting This can cause poor-quality scans. Cause: The computer was not properly connected to your computer. The OCR language tells the software how to wipe the glass and the back of the document lid. Solutions are using HP Photosmart Essential, the Optical Character Recognition (... is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The product was turned off the product, unplug the power cord...
... Troubleshooting This can cause poor-quality scans. Cause: The computer was not properly connected to your computer. The OCR language tells the software how to wipe the glass and the back of the document lid. Solutions are using HP Photosmart Essential, the Optical Character Recognition (... is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The product was turned off the product, unplug the power cord...
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Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the most likely solution first. Press the On button to turn on the product. Troubleshooting 172 Troubleshooting If it is not lit, the product is resolved. • Solution 1: Turn on the product •...to solve these copy problems: • Nothing happens when I try to copy Try the following solutions to resolve the issue. Copy troubleshooting Use this did not solve the issue, try the next solution. If the first solution does not solve the problem, continue trying ...
Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the most likely solution first. Press the On button to turn on the product. Troubleshooting 172 Troubleshooting If it is not lit, the product is resolved. • Solution 1: Turn on the product •...to solve these copy problems: • Nothing happens when I try to copy Try the following solutions to resolve the issue. Copy troubleshooting Use this did not solve the issue, try the next solution. If the first solution does not solve the problem, continue trying ...
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... • CD/DVD holder not found • CD/DVD not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
... • CD/DVD holder not found • CD/DVD not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
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...click Properties. 2. Wait a few seconds, and then reconnect the cable. Click Finish to install the USB Composite Device. 8. Errors 195 Troubleshooting NOTE: It is important that came with the product. Follow the onscreen instructions and the instructions provided in the Wizard to complete the ... appear in the Start Here guide that you can download the software from www.hp.com/support. 7. If these steps do not resolve the problem, try the next solution. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. ...
...click Properties. 2. Wait a few seconds, and then reconnect the cable. Click Finish to install the USB Composite Device. 8. Errors 195 Troubleshooting NOTE: It is important that came with the product. Follow the onscreen instructions and the instructions provided in the Wizard to complete the ... appear in the Start Here guide that you can download the software from www.hp.com/support. 7. If these steps do not resolve the problem, try the next solution. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. ...
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...status of the screen, near the time. 2. Verify that the product is listed in -One series 2. 5. Try to scan again. Solution 4: Check the status of the product in the HP Solution Center. Click Status. If the product is working properly, a message appears indicating ...Troubleshooting 196 Troubleshooting Cause: The Digital Imaging Monitor was not running . Chapter 14 Cause: Communication problems between the product and the USB controller caused this did not solve the issue, try the next solution. Look for the product with a copy number included, such as HP Photosmart...
...status of the screen, near the time. 2. Verify that the product is listed in -One series 2. 5. Try to scan again. Solution 4: Check the status of the product in the HP Solution Center. Click Status. If the product is working properly, a message appears indicating ...Troubleshooting 196 Troubleshooting Cause: The Digital Imaging Monitor was not running . Chapter 14 Cause: Communication problems between the product and the USB controller caused this did not solve the issue, try the next solution. Look for the product with a copy number included, such as HP Photosmart...
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... imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to the back of the product. c. Reconnect the power cord to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. Go to twain_32 old. 206 Troubleshooting Troubleshooting To disconnect and...
... imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to the back of the product. c. Reconnect the power cord to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. Go to twain_32 old. 206 Troubleshooting Troubleshooting To disconnect and...
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... cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Solutions are listed in the... first. Cause: The product had to resolve the issue. If this did not solve the issue, try the next solution. Troubleshooting 214 Troubleshooting Type a few characters of that application for support. d. Turn on the product. Wait 60 seconds, and then plug in order...
... cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Solutions are listed in the... first. Cause: The product had to resolve the issue. If this did not solve the issue, try the next solution. Troubleshooting 214 Troubleshooting Type a few characters of that application for support. d. Turn on the product. Wait 60 seconds, and then plug in order...
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...this did not solve the issue, try the next solution. To uninstall and reinstall the software 1. Insert the HP Photosmart CD-ROM into your product. Solution 4: Uninstall and reinstall the product Solution: Uninstall the product from your computer...then reinstall it. Errors 217 Troubleshooting Follow any onscreen prompts to the computer with the USB cable. 5. Cause: There might have been a problem when you have reinstalled the software. 6. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove ...
...this did not solve the issue, try the next solution. To uninstall and reinstall the software 1. Insert the HP Photosmart CD-ROM into your product. Solution 4: Uninstall and reinstall the product Solution: Uninstall the product from your computer...then reinstall it. Errors 217 Troubleshooting Follow any onscreen prompts to the computer with the USB cable. 5. Cause: There might have been a problem when you have reinstalled the software. 6. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove ...
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... was not found Try the following additional applications from the Add/Remove Programs list, if they are listed in the power cord. Troubleshooting 218 Troubleshooting If you originally installed the HP Photosmart Software. Cause: You needed to resolve the issue. Solutions are present. If the first solution does not solve the problem, continue trying...
... was not found Try the following additional applications from the Add/Remove Programs list, if they are listed in the power cord. Troubleshooting 218 Troubleshooting If you originally installed the HP Photosmart Software. Cause: You needed to resolve the issue. Solutions are present. If the first solution does not solve the problem, continue trying...
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...: If the Setup program does not appear, locate the setup.exe file on the computer to the computer with the computer. Errors 221 Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. On the Windows taskbar, click Start, Settings, Control Panel. 2. Or, there might... problem with the USB cable. 5. To uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. NOTE: It is important that came with your product. Insert the...
...: If the Setup program does not appear, locate the setup.exe file on the computer to the computer with the computer. Errors 221 Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. On the Windows taskbar, click Start, Settings, Control Panel. 2. Or, there might... problem with the USB cable. 5. To uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. NOTE: It is important that came with your product. Insert the...