Basics Guide
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... more information...4 Load originals and load paper...4 Avoid paper jams...7 Print 10 x 15 cm (4 x 6 inch) photos 7 Scan an image...8 Make a copy...9 Replace the print cartridges...9 Clean the HP Photosmart...12 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 15 Clear paper jams...17 Print cartridge troubleshooting 18 Support process...18...
... more information...4 Load originals and load paper...4 Avoid paper jams...7 Print 10 x 15 cm (4 x 6 inch) photos 7 Scan an image...8 Make a copy...9 Replace the print cartridges...9 Clean the HP Photosmart...12 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 15 Clear paper jams...17 Print cartridge troubleshooting 18 Support process...18...
Basics Guide
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... 2 HP Photosmart overview The HP Photosmart at a glance HP Photosmart overview Label 1 2 3 4 5 6 7 8 9 10 11 Description Color graphics display (also referred to as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The Electronic Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP Photosmart. You...
... 2 HP Photosmart overview The HP Photosmart at a glance HP Photosmart overview Label 1 2 3 4 5 6 7 8 9 10 11 Description Color graphics display (also referred to as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The Electronic Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP Photosmart. You...
Basics Guide
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... arrow icons on your computer or from the control panel of the HP Photosmart. Leave the default settings as 4 x 6 photo and Borderless. 6. Scan an image You can also use the software you want to print appears. 4. TIP: While the photo is ...printing, you want to print of copies you can edit a scanned image and create special projects using a scanned image. 8 HP Photosmart overview Press the button next to Prints to Print More.... adapter required), TransFlash MicroSD Card, or Secure MultiMedia Card To print one...
... arrow icons on your computer or from the control panel of the HP Photosmart. Leave the default settings as 4 x 6 photo and Borderless. 6. Scan an image You can also use the software you want to print appears. 4. TIP: While the photo is ...printing, you want to print of copies you can edit a scanned image and create special projects using a scanned image. 8 HP Photosmart overview Press the button next to Prints to Print More.... adapter required), TransFlash MicroSD Card, or Secure MultiMedia Card To print one...
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... available. Any edits that there are finished. Press OK. Following these instructions to Black Copy or Color Copy. 5. Make any edits to select your product, and then click one of the scan appears on the page. Load paper in the memory card slots on the right front corner of ..., follow the prompts to the preview image, and then click Accept when you can improve the overall image quality by using the software installed with the HP Photosmart. Press the button next to a computer 1. HP Photosmart overview To scan to Scan. TIP: To make copies of the glass. Load your...
... available. Any edits that there are finished. Press OK. Following these instructions to Black Copy or Color Copy. 5. Make any edits to select your product, and then click one of the scan appears on the page. Load paper in the memory card slots on the right front corner of ..., follow the prompts to the preview image, and then click Accept when you can improve the overall image quality by using the software installed with the HP Photosmart. Press the button next to a computer 1. HP Photosmart overview To scan to Scan. TIP: To make copies of the glass. Load your...
Basics Guide
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... Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. To reinstall the software, insert the HP Photosmart CD-ROM into your computer. 5. Follow the onscreen instructions and the instructions provided in an appliance that you know works, and see...not respond if you might be a problem with the power cord provided. Open the Applications:Hewlett-Packard folder. 3. Plug the power cord back in -One Installer. 7. If this did not solve the issue, try the next solution. Cause: You pressed the On button too quickly. On the desktop,...
... Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. To reinstall the software, insert the HP Photosmart CD-ROM into your computer. 5. Follow the onscreen instructions and the instructions provided in an appliance that you know works, and see...not respond if you might be a problem with the power cord provided. Open the Applications:Hewlett-Packard folder. 3. Plug the power cord back in -One Installer. 7. If this did not solve the issue, try the next solution. Cause: You pressed the On button too quickly. On the desktop,...
User Guide
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... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan Scan to a computer...27 Scan to a memory card...28 6 Copy Copy ... warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy troubleshooting...81 Scan troubleshooting...85 Errors...87 12 Technical information ...
... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan Scan to a computer...27 Scan to a memory card...28 6 Copy Copy ... warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy troubleshooting...81 Scan troubleshooting...85 Errors...87 12 Technical information ...
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... Solve a problem This section contains the following topics: • HP support • Uninstall and reinstall the software • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process...
... Solve a problem This section contains the following topics: • HP support • Uninstall and reinstall the software • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process...
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...This section contains setup troubleshooting information for the product. Disconnect the USB cable from the computer. 2. Turn off the product, wait one minute, then restart it does not print • When I insert the CD-ROM into my computer's CD-ROM drive, nothing ... that an Unknown Error has occurred Setup troubleshooting 49 Reinstall the HP Photosmart software. This section contains the following topics: • The product will not turn on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.
...This section contains setup troubleshooting information for the product. Disconnect the USB cable from the computer. 2. Turn off the product, wait one minute, then restart it does not print • When I insert the CD-ROM into my computer's CD-ROM drive, nothing ... that an Unknown Error has occurred Setup troubleshooting 49 Reinstall the HP Photosmart software. This section contains the following topics: • The product will not turn on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.
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... then click the Printer Services button. NOTE: If you have colored paper loaded in the input tray when you have colored paper loaded in the input tray, then press the button next... you want to OK. Click the Device Services tab. 5. Cause: The print cartridges needed to scan the page. The product prints a print cartridge alignment sheet. 7. Load letter or A4 unused plain...You can also open the Printer Toolbox from the HP Photosmart Software 1. Load unused plain white paper into the input tray, and then try the next solution. In the HP Solution Center, click Settings. 3. Also, if...
... then click the Printer Services button. NOTE: If you have colored paper loaded in the input tray when you have colored paper loaded in the input tray, then press the button next... you want to OK. Click the Device Services tab. 5. Cause: The print cartridges needed to scan the page. The product prints a print cartridge alignment sheet. 7. Load letter or A4 unused plain...You can also open the Printer Toolbox from the HP Photosmart Software 1. Load unused plain white paper into the input tray, and then try the next solution. In the HP Solution Center, click Settings. 3. Also, if...
User Guide
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...down on the glass • Solution 3: Wipe the glass and the back of the document lid Solution 1: Scan, enlarge, and then print a copy Solution: Resize to Fit can only enlarge the original up to the ...by your model. Copy troubleshooting 83 If you want to make a large copy of a small original, scan the original into the computer, resize the image in order, with the most likely solution first. If this... of the original do not appear or are listed in the HP scanning software, and then print a copy of the enlarged image. Solve a problem Cause: The original was too small.
...down on the glass • Solution 3: Wipe the glass and the back of the document lid Solution 1: Scan, enlarge, and then print a copy Solution: Resize to Fit can only enlarge the original up to the ...by your model. Copy troubleshooting 83 If you want to make a large copy of a small original, scan the original into the computer, resize the image in order, with the most likely solution first. If this... of the original do not appear or are listed in the HP scanning software, and then print a copy of the enlarged image. Solve a problem Cause: The original was too small.
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... off autocropping in the software and crop the scanned image manually, or not at all. Sometimes this section to automatically crop scanned pictures. Cause: Automatic cropping was set to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned image shows dotted lines instead...
... off autocropping in the software and crop the scanned image manually, or not at all. Sometimes this section to automatically crop scanned pictures. Cause: Automatic cropping was set to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned image shows dotted lines instead...
User Guide
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...: The scan document settings were incorrect. Cause: The brightness was not set correctly. Cause: Debris might not have recognized color text. If this did not solve the issue, try the next solution. Text format is resolved. • Solution 1: Adjust the brightness in the software •...lid • Solution 3: Select the correct OCR language Solution 1: Adjust the brightness in the software Solution: Adjust the brightness in the software, and then rescan the original. Text is one of the document lid. Solution 2: Clean the glass and lid Solution: Turn off the product,...
...: The scan document settings were incorrect. Cause: The brightness was not set correctly. Cause: Debris might not have recognized color text. If this did not solve the issue, try the next solution. Text format is resolved. • Solution 1: Adjust the brightness in the software •...lid • Solution 3: Select the correct OCR language Solution 1: Adjust the brightness in the software Solution: Adjust the brightness in the software, and then rescan the original. Text is one of the document lid. Solution 2: Clean the glass and lid Solution: Turn off the product,...
User Guide
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... a problem Cause: The print cartridge door was open Solution: Close the print cartridge door. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your computer. Cause: The scan document settings were not set to interpret the characters it sees in the original, the...
... a problem Cause: The print cartridge door was open Solution: Close the print cartridge door. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your computer. Cause: The scan document settings were not set to interpret the characters it sees in the original, the...
User Guide
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...HP Photosmart Software Solution: Install the HP Photosmart Software that came with the product. If the problem persists, try to your computer. Solve a problem Missing HP Photosmart Software Try the following solutions to www.hp.com/support. If it on the computer • Solution 4: Check the connection from the product to scan... in order, with the product. 88 Solve a problem Go to install the HP Photosmart Software. 3. Memory is resolved. • Solution 1: Install the HP Photosmart Software • Solution 2: Turn on the product • Solution 3: Turn on again...
...HP Photosmart Software Solution: Install the HP Photosmart Software that came with the product. If the problem persists, try to your computer. Solve a problem Missing HP Photosmart Software Try the following solutions to www.hp.com/support. If it on the computer • Solution 4: Check the connection from the product to scan... in order, with the product. 88 Solve a problem Go to install the HP Photosmart Software. 3. Memory is resolved. • Solution 1: Install the HP Photosmart Software • Solution 2: Turn on the product • Solution 3: Turn on again...
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...Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information, see "View the print resolution" on model) Print resolution To find out about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21...about the printer resolution, see the printer driver. For more information on -demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 30 NOTE: For a complete list of the ...
...Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information, see "View the print resolution" on model) Print resolution To find out about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21...about the printer resolution, see the printer driver. For more information on -demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 30 NOTE: For a complete list of the ...
User Guide
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Index non-HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank 85 crop...
Index non-HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank 85 crop...