HP Printers - Supported Citrix Presentation Server environments
Page 1
... Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver versions 22 Resolved issues...22 Unresolved issues...
... Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver versions 22 Resolved issues...22 Unresolved issues...
HP Printers - Supported Citrix Presentation Server environments
Page 15
... Deskjets. HP recommends the use of Business Inkjets over consumer Deskjets whenever possible in Citrix environments for the following Business Inkjet products for Citrix environments and offers a wide range of Citrix users. N/A HP Deskjet printers and supported driver versions HP recognizes the...modes. • Robust networking capabilities, comparable to meet the needs of compatible products to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in this...
... Deskjets. HP recommends the use of Business Inkjets over consumer Deskjets whenever possible in Citrix environments for the following Business Inkjet products for Citrix environments and offers a wide range of Citrix users. N/A HP Deskjet printers and supported driver versions HP recognizes the...modes. • Robust networking capabilities, comparable to meet the needs of compatible products to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in this...
HP Printers - Supported Citrix Presentation Server environments
Page 19
... Yes Yes Yes Yes Yes Yes Yes Yes Not tested Not tested Not tested Not Supported Not Supported HP-supported drivers* PCL Host-based Use Deskjet 660 N/A Use Deskjet 690 N/A Use Deskjet 850 N/A N/A N/A Use Business Ink cp 1160 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver...
... Yes Yes Yes Yes Yes Yes Yes Yes Not tested Not tested Not tested Not Supported Not Supported HP-supported drivers* PCL Host-based Use Deskjet 660 N/A Use Deskjet 690 N/A Use Deskjet 850 N/A N/A N/A Use Business Ink cp 1160 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver 1.0 N/A Ver...
HP Printers - Supported Citrix Presentation Server environments
Page 20
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600 Series Officejet 6100 Series Officejet 6200 Series Officejet 6300 Series Officejet 7100 ... tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Ver 1.0 N/A Use Deskjet 970 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ...
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600 Series Officejet 6100 Series Officejet 6200 Series Officejet 6300 Series Officejet 7100 ... tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Ver 1.0 N/A Use Deskjet 970 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ...
HP Printers - Supported Citrix Presentation Server environments
Page 24
... greater. This feature is available in -One and Photosmart printer sections of the following HP print drivers: BIJ1100, DJ450, CP1700, DJ9600, DJ9300, CP1160, the user logs in MetaFrame 1.8 Service Pack 4. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in environments running MetaFrame XP with Terminal Server. Inability to a host-based...
... greater. This feature is available in -One and Photosmart printer sections of the following HP print drivers: BIJ1100, DJ450, CP1700, DJ9600, DJ9300, CP1160, the user logs in MetaFrame 1.8 Service Pack 4. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in environments running MetaFrame XP with Terminal Server. Inability to a host-based...
HP Printers - Supported Citrix Presentation Server environments
Page 25
check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner connected to my ... drivers, use my All-in -One and Photosmart printer sections of this white paper. All support for consumer based inkjet products. Question: Can I use and configure the Citrix UPD, or configure and session network printers? Citrix Presentation Server.../4.5 or XenApp 5.0 with at least ICA version 9.0. Answer: HP does not develop Microsoft Windows Server 2003 drivers for a printer and print driver is claimed by HP and provided by HP. The server must be at least 4.0 and the client must...
check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner connected to my ... drivers, use my All-in -One and Photosmart printer sections of this white paper. All support for consumer based inkjet products. Question: Can I use and configure the Citrix UPD, or configure and session network printers? Citrix Presentation Server.../4.5 or XenApp 5.0 with at least ICA version 9.0. Answer: HP does not develop Microsoft Windows Server 2003 drivers for a printer and print driver is claimed by HP and provided by HP. The server must be at least 4.0 and the client must...
HP Business Inkjet 2800 - Getting Started Guide
Page 15
...Flashing alternately with Ready light - If the printer is listed on your computer. The IP address for the printer is connected to call HP, print the configuration page before calling. For more information about printer messages or menus. 3 Attention light ( ): Indicates one of ...4 5 6 78 9 10 3 1 Power button ( ): Turns the printer off . 5 Control-panel display: Shows status and error messages, as well as ink cartridge levels. 6 Back button ( ): Navigates backward one level in the future. 15 This button also exits all menus. 10 Resume button ( ): Restarts printing ...
...Flashing alternately with Ready light - If the printer is listed on your computer. The IP address for the printer is connected to call HP, print the configuration page before calling. For more information about printer messages or menus. 3 Attention light ( ): Indicates one of ...4 5 6 78 9 10 3 1 Power button ( ): Turns the printer off . 5 Control-panel display: Shows status and error messages, as well as ink cartridge levels. 6 Back button ( ): Navigates backward one level in the future. 15 This button also exits all menus. 10 Resume button ( ): Restarts printing ...
HP Business Inkjet 2800 - Getting Started Guide
Page 16
... are using the printer. z Media is loaded correctly in the printer. z Printhead latch and all other cables are removed from http://www.hp.com/support/businessinkjet2800. z Rear access panel or auto-duplex unit is not jammed in the tray and is locked into place. See your...utility (located in their correct color-coded slots. z If the computer does not recognize the path to ensure proper contact. z Printheads and ink cartridges are using or restart the computer before attempting the task again. Restart your computer's Online Help for more information, see the onscreen User...
... are using the printer. z Media is loaded correctly in the printer. z Printhead latch and all other cables are removed from http://www.hp.com/support/businessinkjet2800. z Rear access panel or auto-duplex unit is not jammed in the tray and is locked into place. See your...utility (located in their correct color-coded slots. z If the computer does not recognize the path to ensure proper contact. z Printheads and ink cartridges are using or restart the computer before attempting the task again. Restart your computer's Online Help for more information, see the onscreen User...
HP Business Inkjet 2800 - Getting Started Guide
Page 25
... However, if product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to new in performance. 10 HP's Limited Warranty Statement is valid in the United States, as well as on the... OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. 25 Limitations of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year *For...
... However, if product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to new in performance. 10 HP's Limited Warranty Statement is valid in the United States, as well as on the... OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. 25 Limitations of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year *For...
HP Business Inkjet 2800 - User Guide
Page 6
...54 Maintenance menu 55 Changing networking parameters from the control panel 56 EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the...printed 70 Placement of the text or graphics is wrong 70 Poor print quality and unexpected printouts 71 Meaningless characters print 72 Ink is smearing 72 Ink is not filling the text or graphics completely 73 Output is faded or dull colored 74 Colors are printing as black and...
...54 Maintenance menu 55 Changing networking parameters from the control panel 56 EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the...printed 70 Placement of the text or graphics is wrong 70 Poor print quality and unexpected printouts 71 Meaningless characters print 72 Ink is smearing 72 Ink is not filling the text or graphics completely 73 Output is faded or dull colored 74 Colors are printing as black and...
HP Business Inkjet 2800 - User Guide
Page 7
... accessories Ordering printing supplies online 82 Accessories 83 Supplies 84 Ink supplies 84 HP Media 84 B Support and warranty Obtaining electronic support 87 Obtaining HP telephone support 87 Before you call 87 Telephone support numbers 88 Hewlett-Packard limited warranty statement 92 C Printer specifications Printer specifications 96 D Regulatory information FCC ...
... accessories Ordering printing supplies online 82 Accessories 83 Supplies 84 Ink supplies 84 HP Media 84 B Support and warranty Obtaining electronic support 87 Obtaining HP telephone support 87 Before you call 87 Telephone support numbers 88 Hewlett-Packard limited warranty statement 92 C Printer specifications Printer specifications 96 D Regulatory information FCC ...
HP Business Inkjet 2800 - User Guide
Page 10
Getting started ENWW Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 -
Getting started ENWW Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 -
HP Business Inkjet 2800 - User Guide
Page 20
...is designed to the printer specifications. z Use tightly constructed envelopes, and make sure the folds are wrinkled, torn, or otherwise damaged. Use HP media for selecting and using print media For the best results, observe the following media: • Multipart forms • Media that is ... with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to hold only plain paper. See HP supplies and accessories. Cards and envelopes z Avoid envelopes that are sharply creased. Using the printer ...
...is designed to the printer specifications. z Use tightly constructed envelopes, and make sure the folds are wrinkled, torn, or otherwise damaged. Use HP media for selecting and using print media For the best results, observe the following media: • Multipart forms • Media that is ... with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to hold only plain paper. See HP supplies and accessories. Cards and envelopes z Avoid envelopes that are sharply creased. Using the printer ...
HP Business Inkjet 2800 - User Guide
Page 21
...(216 by 356 mm; 8.5 by 14 inches) A4 (210 by 297 mm; 8.3 by the printer. Transparencies z Insert transparencies with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. Custom-size media z Use only custom-size media supported by 11.7 inches) U.S. Tray 2 and auto-deplex unit comes with...feed slot Rear manual feed slot Auto-duplex unit Selecting print media 19 This mode provides longer drying time and ensures that the ink dries completely before printing the document. You might need to reformat existing documents to print them correctly on both sides (duplexing)....
...(216 by 356 mm; 8.5 by 14 inches) A4 (210 by 297 mm; 8.3 by the printer. Transparencies z Insert transparencies with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. Custom-size media z Use only custom-size media supported by 11.7 inches) U.S. Tray 2 and auto-deplex unit comes with...feed slot Rear manual feed slot Auto-duplex unit Selecting print media 19 This mode provides longer drying time and ensures that the ink dries completely before printing the document. You might need to reformat existing documents to print them correctly on both sides (duplexing)....
HP Business Inkjet 2800 - User Guide
Page 29
... and the second side is printed. z Do not print on both sides of the media, the printer holds the media and pauses while the ink dries. Once the ink dries, the media is installed, replace with watermarks. When printing is complete, the media is complete. Jams might occur with the front side...
... and the second side is printed. z Do not print on both sides of the media, the printer holds the media and pauses while the ink dries. Once the ink dries, the media is installed, replace with watermarks. When printing is complete, the media is complete. Jams might occur with the front side...
HP Business Inkjet 2800 - User Guide
Page 33
...click an option available on the Printer Status tab. z Accumulated ink and media usage: Click the Information tab, and then click Usage in the left pane. Click Ink Cartridge Information for more information. See HP Web Jetadmin software. See myPrintMileage. Administer the printer This section ...panel for information about replacement ink cartridges and expiration date. z Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. z Total number of pages and ink used by each user of printer management tools. HP Web Jetadmin software Supplies ...
...click an option available on the Printer Status tab. z Accumulated ink and media usage: Click the Information tab, and then click Usage in the left pane. Click Ink Cartridge Information for more information. See HP Web Jetadmin software. See myPrintMileage. Administer the printer This section ...panel for information about replacement ink cartridges and expiration date. z Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. z Total number of pages and ink used by each user of printer management tools. HP Web Jetadmin software Supplies ...
HP Business Inkjet 2800 - User Guide
Page 36
... managing the printer ENWW Pages Information Settings Networking Other Links Contents Shows status information about the printer, its ink supplies and usage, and a log of printer events (such as HP Instant Support, myPrintMileage, and online ordering of supplies. Note To open the EWS You can open the EWS... printer is 123.123.123.123, type the following ways: To open the EWS, you can bookmark it from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer must be on a network and must have been configured for the printer. z Toolbox (Windows) 1 Open the Toolbox...
... managing the printer ENWW Pages Information Settings Networking Other Links Contents Shows status information about the printer, its ink supplies and usage, and a log of printer events (such as HP Instant Support, myPrintMileage, and online ordering of supplies. Note To open the EWS You can open the EWS... printer is 123.123.123.123, type the following ways: To open the EWS, you can bookmark it from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer must be on a network and must have been configured for the printer. z Toolbox (Windows) 1 Open the Toolbox...
HP Business Inkjet 2800 - User Guide
Page 37
... Shows order numbers and expiration dates for more information. See HP Instant Support for the installed ink cartridges. ENWW Managing the printer 35 Toolbox tabs The Toolbox contains tabs that you can install it using the installation program on a ...the printer online. To monitor a printer on the Starter CD. Tabs Contents Printer Status z Selected printer Displays a list of supplies. z Ink Level Information Shows estimated ink levels for more information. Also, you can use to see. Information z Printer Information Provides links to the printer name, and then click the...
... Shows order numbers and expiration dates for more information. See HP Instant Support for the installed ink cartridges. ENWW Managing the printer 35 Toolbox tabs The Toolbox contains tabs that you can install it using the installation program on a ...the printer online. To monitor a printer on the Starter CD. Tabs Contents Printer Status z Selected printer Displays a list of supplies. z Ink Level Information Shows estimated ink levels for more information. Also, you can use to see. Information z Printer Information Provides links to the printer name, and then click the...
HP Business Inkjet 2800 - User Guide
Page 38
... driver update, a message appears on the Instant Support page to your device. Select Printer on the Self Help menu on the HP Instant Support home page. HP respects your privacy and manages this process, you are outlined in your Web browser. 36 4 - Configuring and managing the printer...diagnostic information. Click the link within the message. To see a list of past device errors, click Alerts on the device. z Managing ink and media usage (myPrintMileage) Helps you resolve error messages specific to start diagnosing the devices. When you select the device that you want...
... driver update, a message appears on the Instant Support page to your device. Select Printer on the Self Help menu on the HP Instant Support home page. HP respects your privacy and manages this process, you are outlined in your Web browser. 36 4 - Configuring and managing the printer...diagnostic information. Click the link within the message. To see a list of past device errors, click Alerts on the device. z Managing ink and media usage (myPrintMileage) Helps you resolve error messages specific to start diagnosing the devices. When you select the device that you want...
HP Business Inkjet 2800 - User Guide
Page 39
...will not contain the current information. Do not bookmark the Web pages that are used to the device (this data as the amount of ink you have used to generate reports showing usage data, cost per page, or cost per job for the service through the myPrintMileage site. ... website. z Embedded Web server In a Web browser, type the IP address assigned to open myPrintMileage. see the following : z Internet connection z Device connected HP recommends that you forecast device usage and plan the purchase of data to it by using the bookmark, the pages will not contain the current...
...will not contain the current information. Do not bookmark the Web pages that are used to the device (this data as the amount of ink you have used to generate reports showing usage data, cost per page, or cost per job for the service through the myPrintMileage site. ... website. z Embedded Web server In a Web browser, type the IP address assigned to open myPrintMileage. see the following : z Internet connection z Device connected HP recommends that you forecast device usage and plan the purchase of data to it by using the bookmark, the pages will not contain the current...