HP Printers - Supported Citrix Presentation Server environments
Page 21
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported...
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported...
HP Business Inkjet 2800 - Getting Started Guide
Page 15
...attention. The printer is initializing, canceling a print job, or turning off. 5 Control-panel display: Shows status and error messages, as well as ink cartridge levels. 6 Back button ( ): Navigates backward one level in the future. 15 The printer is turned off. The time it so that require attention...on the configuration page. After you open the EWS, you need to cancel the print job. Press this button only once to call HP, print the configuration page before calling. Troubleshooting and configuration tools The following address into the Web browser: http://123.123.123.123. ...
...attention. The printer is initializing, canceling a print job, or turning off. 5 Control-panel display: Shows status and error messages, as well as ink cartridge levels. 6 Back button ( ): Navigates backward one level in the future. 15 The printer is turned off. The time it so that require attention...on the configuration page. After you open the EWS, you need to cancel the print job. Press this button only once to call HP, print the configuration page before calling. Troubleshooting and configuration tools The following address into the Web browser: http://123.123.123.123. ...
HP Business Inkjet 2800 - Getting Started Guide
Page 16
... first turned on . z No error messages appear on page 15. z Printer can download the printer driver from http://www.hp.com/support/businessinkjet2800. Problems connecting to warm up. z Printheads and ink cartridges are using the printer. Ensure you are properly installed in the Ready state. z Rear access panel or auto-duplex unit...
... first turned on . z No error messages appear on page 15. z Printer can download the printer driver from http://www.hp.com/support/businessinkjet2800. Problems connecting to warm up. z Printheads and ink cartridges are using the printer. Ensure you are properly installed in the Ready state. z Rear access panel or auto-duplex unit...
HP Business Inkjet 2800 - Getting Started Guide
Page 25
... disclaimers or limitations; d Unauthorized modification or misuse. 4 For HP products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either new or like new, provided that it has functionality at HP's option. 6 If HP is unable to repair or replace, as on-site service,... time and materials charges to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a non-HP or refilled ink cartridge, HP will be consistent with the customer. However, if product failure or damage is attributable to the...
... disclaimers or limitations; d Unauthorized modification or misuse. 4 For HP products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either new or like new, provided that it has functionality at HP's option. 6 If HP is unable to repair or replace, as on-site service,... time and materials charges to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a non-HP or refilled ink cartridge, HP will be consistent with the customer. However, if product failure or damage is attributable to the...
HP Business Inkjet 2800 - User Guide
Page 6
... control panel 56 EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating the linefeed 66...
... control panel 56 EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating the linefeed 66...
HP Business Inkjet 2800 - User Guide
Page 10
Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 - Getting started ENWW
Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 - Getting started ENWW
HP Business Inkjet 2800 - User Guide
Page 33
... Click the Information tab, and then click an option available on the Printer Status tab. Click Ink Cartridge Information for more information. HP Web Jetadmin software Supplies information and network status. Administer the printer This section contains information about replacement ink... cartridges and expiration date. Toolbox (Windows) z Ink cartridge information: The ink-level information appears on the left pane. See HP Web Jetadmin software. Control panel Status of jobs that are being ...
... Click the Information tab, and then click an option available on the Printer Status tab. Click Ink Cartridge Information for more information. HP Web Jetadmin software Supplies information and network status. Administer the printer This section contains information about replacement ink... cartridges and expiration date. Toolbox (Windows) z Ink cartridge information: The ink-level information appears on the left pane. See HP Web Jetadmin software. Control panel Status of jobs that are being ...
HP Business Inkjet 2800 - User Guide
Page 37
...Start menu at your device usage to view product information. Information z Printer Information Provides links to this guide for each cartridge. It also provides links to myPrintMileage and shows the printer hardware and printhead health information. To monitor a printer on ...the Starter CD. See myPrintMileage for more information. See HP Instant Support for more information. z Ink Cartridge Information Shows order numbers and expiration dates for the installed ink cartridges. Note Toolbox (Windows) The Toolbox provides status and maintenance information about the...
...Start menu at your device usage to view product information. Information z Printer Information Provides links to this guide for each cartridge. It also provides links to myPrintMileage and shows the printer hardware and printhead health information. To monitor a printer on ...the Starter CD. See myPrintMileage for more information. See HP Instant Support for more information. z Ink Cartridge Information Shows order numbers and expiration dates for the installed ink cartridges. Note Toolbox (Windows) The Toolbox provides status and maintenance information about the...
HP Business Inkjet 2800 - User Guide
Page 40
... printhead needs to a network, an additional network configuration page prints; Configuring and managing the printer ENWW If the printer is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the firmware version number, model name, and amount of memory that is connected...Use the configuration page to help troubleshoot printer problems. The configuration page also contains a log of recent events. For more information on HP Ink Supplies, see HP Inkjet Supplies - to view current printer settings, ink supply status, and printhead health;
... printhead needs to a network, an additional network configuration page prints; Configuring and managing the printer ENWW If the printer is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the firmware version number, model name, and amount of memory that is connected...Use the configuration page to help troubleshoot printer problems. The configuration page also contains a log of recent events. For more information on HP Ink Supplies, see HP Inkjet Supplies - to view current printer settings, ink supply status, and printhead health;
HP Business Inkjet 2800 - User Guide
Page 41
...; filename is the name of the firmware upgrade file that you have performed the upgrade. You can damage the firmware in the printer CAUTION HP provides firmware upgrades for details. The firmware upgrade file is copied onto the printer, replacing the old firmware file. z Toolbox (Windows) On... the Printer Status tab, click Ink Cartridge Information, and then click Print. Note To upgrade the firmware by using the MS-DOS prompt (Windows only) To upgrade the firmware using a ...
...; filename is the name of the firmware upgrade file that you have performed the upgrade. You can damage the firmware in the printer CAUTION HP provides firmware upgrades for details. The firmware upgrade file is copied onto the printer, replacing the old firmware file. z Toolbox (Windows) On... the Printer Status tab, click Ink Cartridge Information, and then click Print. Note To upgrade the firmware by using the MS-DOS prompt (Windows only) To upgrade the firmware using a ...
HP Business Inkjet 2800 - User Guide
Page 49
...on. Understanding control-panel messages This section briefly explains some of messages may appear on again. If the message persists, see Obtaining HP telephone support). z Error messages Describe events that require attention but do not prevent the printing. In case of the printer and ... as loading media or clearing a media jam. For example, PROCESSING JOB, CANCELING JOB, or READY. For example, INK LOW IN BLACK CARTRIDGE. 5 Control panel The control panel allows you to change printer settings, view printer status and printer messages, and diagnose printer problems. Additional ...
...on. Understanding control-panel messages This section briefly explains some of messages may appear on again. If the message persists, see Obtaining HP telephone support). z Error messages Describe events that require attention but do not prevent the printing. In case of the printer and ... as loading media or clearing a media jam. For example, PROCESSING JOB, CANCELING JOB, or READY. For example, INK LOW IN BLACK CARTRIDGE. 5 Control panel The control panel allows you to change printer settings, view printer status and printer messages, and diagnose printer problems. Additional ...
HP Business Inkjet 2800 - User Guide
Page 50
...LOAD [SIZE] MEDIA IN TRAY [X]. Media is full. Replace with a HP ink cartridge to ensure proper contact. Ensure the printhead or ink cartridge is in the printer. Replace with a HP printhead or ink cartridge to continue printing. Control panel ENWW Ensure all covers are different from the...tray or print without duplexing, press (Resume button). PRESS RESUME TO CONTINUE. REPLACE EMPTY [COLOR] INK CARTRIDGE REPLACE EXPIRED [COLOR] INK CARTRIDGE The ink cartridge is not available. REMOVE PRINTED PAGES FROM OUTPUT TRAY. ENSURE REAR ACCESS PANEL IS PROPERLY CLOSED The ...
...LOAD [SIZE] MEDIA IN TRAY [X]. Media is full. Replace with a HP ink cartridge to ensure proper contact. Ensure the printhead or ink cartridge is in the printer. Replace with a HP printhead or ink cartridge to continue printing. Control panel ENWW Ensure all covers are different from the...tray or print without duplexing, press (Resume button). PRESS RESUME TO CONTINUE. REPLACE EMPTY [COLOR] INK CARTRIDGE REPLACE EXPIRED [COLOR] INK CARTRIDGE The ink cartridge is not available. REMOVE PRINTED PAGES FROM OUTPUT TRAY. ENSURE REAR ACCESS PANEL IS PROPERLY CLOSED The ...
HP Business Inkjet 2800 - User Guide
Page 51
..., print quality and ink level information may try to increase the printer's memory. Please wait. Please wait. Message [COLOR] INK CARTRIDGE IS EXPIRING SOON NON-HP [COLOR] INK CARTRIDGE... Replace with non-HP ink cartridge, press and hold (Power button), press (Resume button) three times, and release (Power button). The printer is preparing to accept...
..., print quality and ink level information may try to increase the printer's memory. Please wait. Please wait. Message [COLOR] INK CARTRIDGE IS EXPIRING SOON NON-HP [COLOR] INK CARTRIDGE... Replace with non-HP ink cartridge, press and hold (Power button), press (Resume button) three times, and release (Power button). The printer is preparing to accept...
HP Business Inkjet 2800 - User Guide
Page 62
Printer services or repairs required as a result of time. Do not remove a cartridge from the printer for long periods of using these tools, see Supplies. To find out which ink cartridges work with your printer, see Overview of non-HP ink cartridges. HP recognizes customer's choice, but cannot guarantee the quality or reliability of printer management...
Printer services or repairs required as a result of time. Do not remove a cartridge from the printer for long periods of using these tools, see Supplies. To find out which ink cartridges work with your printer, see Overview of non-HP ink cartridges. HP recognizes customer's choice, but cannot guarantee the quality or reliability of printer management...
HP Business Inkjet 2800 - User Guide
Page 63
... or lines are missing from printouts, this may be caused by grasping it firmly toward you might need to ensure proper contact. 6 Close the ink cartridge cover. HP is bad, clean or replace the printhead. z Replace the printheads, if the problems persist after cleaning. z From the embedded Web server 1 Open the embedded...
... or lines are missing from printouts, this may be caused by grasping it firmly toward you might need to ensure proper contact. 6 Close the ink cartridge cover. HP is bad, clean or replace the printhead. z Replace the printheads, if the problems persist after cleaning. z From the embedded Web server 1 Open the embedded...
HP Business Inkjet 2800 - User Guide
Page 65
... printhead from its package, and then remove the protective tape. 6 Insert the printhead into its color-coded slot. Press down firmly on . 2 Lift the ink cartridge cover, and then lift the printhead cover. 3 Lift to open the printhead latch. 4 Lift the handle of a printhead and use it to clean the printheads...
... printhead from its package, and then remove the protective tape. 6 Insert the printhead into its color-coded slot. Press down firmly on . 2 Lift the ink cartridge cover, and then lift the printhead cover. 3 Lift to open the printhead latch. 4 Lift the handle of a printhead and use it to clean the printheads...
HP Business Inkjet 2800 - User Guide
Page 66
... the lock position. Printhead contacts contain sensitive electronic components that can be damaged easily. 1 Ensure the printer is in and turned on. 2 Lift the ink cartridge cover and printhead cover. 3 Wait two or three seconds, and then unplug the printer power cord. 4 Lift to open the printhead latch. 5 Lift the handle...
... the lock position. Printhead contacts contain sensitive electronic components that can be damaged easily. 1 Ensure the printer is in and turned on. 2 Lift the ink cartridge cover and printhead cover. 3 Wait two or three seconds, and then unplug the printer power cord. 4 Lift to open the printhead latch. 5 Lift the handle...
HP Business Inkjet 2800 - User Guide
Page 69
... access panel or auto-duplex unit is on the computer screen. For Windows, set the printer as the default in the printer. z Printheads and ink cartridges are removed from each one to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the...
... access panel or auto-duplex unit is on the computer screen. For Windows, set the printer as the default in the printer. z Printheads and ink cartridges are removed from each one to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the...
HP Business Inkjet 2800 - User Guide
Page 73
... the tray in unwanted page breaks. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Selecting print media), and try to print again. See Changing print settings. Check the paper... quality The paper might be caused by the inability of media you want to interpret print settings properly. See Printing on both sides (duplexing). Make sure the media used meets HP...
... the tray in unwanted page breaks. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Selecting print media), and try to print again. See Changing print settings. Check the paper... quality The paper might be caused by the inability of media you want to interpret print settings properly. See Printing on both sides (duplexing). Make sure the media used meets HP...
HP Business Inkjet 2800 - User Guide
Page 75
... page before releasing it onto the output tray. Alternatively, enable the OUTPUT RAMP EXTENSION on the amount of the paper. Replace any empty cartridge. Clean the inside of the auto-duplex unit After extensive printing, ink might be deposited on the inside of ink. See Paper Handling menu... sides of ink used on each printed page. Severity of smearing depends on the printer control panel. Or try removing and reinstalling the cartridges, make sure they snap firmly into place. ENWW Poor print quality and unexpected printouts 73 If the printer starts printing the next page ...
... page before releasing it onto the output tray. Alternatively, enable the OUTPUT RAMP EXTENSION on the amount of the paper. Replace any empty cartridge. Clean the inside of the auto-duplex unit After extensive printing, ink might be deposited on the inside of ink. See Paper Handling menu... sides of ink used on each printed page. Severity of smearing depends on the printer control panel. Or try removing and reinstalling the cartridges, make sure they snap firmly into place. ENWW Poor print quality and unexpected printouts 73 If the printer starts printing the next page ...