HP ProLiant Servers Troubleshooting Guide
Page 49
... on the server. Be sure you restart the server, the original processor failed. 6. For specific instructions for replacement, while other processors and heatsinks are troubleshooting, refer to rewind and eject. b. c. b. If the server has only one or more of some processors and...issues. If the issue is resolved, it with one processor installed, replace it is installed properly. To download HP StorageWorks Library and Tape Tools, see the HP website (http://www.hp.com/support/lttfaq). Allow up to 10 minutes for the PPM associated with the remaining processor. Be sure each...
... on the server. Be sure you restart the server, the original processor failed. 6. For specific instructions for replacement, while other processors and heatsinks are troubleshooting, refer to rewind and eject. b. c. b. If the server has only one or more of some processors and...issues. If the issue is resolved, it with one processor installed, replace it is installed properly. To download HP StorageWorks Library and Tape Tools, see the HP website (http://www.hp.com/support/lttfaq). Allow up to 10 minutes for the PPM associated with the remaining processor. Be sure each...
HP ProLiant Servers Troubleshooting Guide
Page 134
o Always populate the racks with blanking panels and the enclosures with air baffles, blanks, and heatsinks. For more information about the optimum environment for the server, see the server user guide on the HP website (http://www.hp.com/support). 1611-CPU Zone Fan Assembly Failure Detected. If the problem persists, replace the failed...
o Always populate the racks with blanking panels and the enclosures with air baffles, blanks, and heatsinks. For more information about the optimum environment for the server, see the server user guide on the HP website (http://www.hp.com/support). 1611-CPU Zone Fan Assembly Failure Detected. If the problem persists, replace the failed...
HP ProLiant Servers Troubleshooting Guide
Page 168
... to perform arithmetic operations on registers. Action: • Ensure proper ventilation and cooling for the server. • Ensure the processor heatsinks are attached correctly (do not remove them ). • Check diagnostics and the Integrated Management Log for heat-related events. •... Diagnostics. • Replace the processor. Action: • Ensure proper ventilation and cooling for the server. • Ensure the processor heatsinks are attached correctly (do not remove them ). • Check diagnostics and the Integrated Management Log for heat-related events. •...
... to perform arithmetic operations on registers. Action: • Ensure proper ventilation and cooling for the server. • Ensure the processor heatsinks are attached correctly (do not remove them ). • Check diagnostics and the Integrated Management Log for heat-related events. •... Diagnostics. • Replace the processor. Action: • Ensure proper ventilation and cooling for the server. • Ensure the processor heatsinks are attached correctly (do not remove them ). • Check diagnostics and the Integrated Management Log for heat-related events. •...
HP ProLiant Servers Troubleshooting Guide
Page 170
... type: Stress integer math test has failed. Action: Replace the processor. Action: • Ensure proper ventilation and cooling for the server. • Ensure the processor heatsinks are attached correctly (do not remove them). • Check diagnostics and the Integrated Management Log for heat-related events. • Upgrade to the latest versions...
... type: Stress integer math test has failed. Action: Replace the processor. Action: • Ensure proper ventilation and cooling for the server. • Ensure the processor heatsinks are attached correctly (do not remove them). • Check diagnostics and the Integrated Management Log for heat-related events. • Upgrade to the latest versions...
HP BladeSystem c-Class Site Planning Guide
Page 35
... junction on the secondary side of the protective ground path for this equipment, HP recommends the use of the following limits when connecting products to an industrial-style plug. Grounding systems HP systems are listed or certified grounding-type devices. Furthermore, be sure that all...Raceways (electrical conduits) form part of the newly derived power source. Raceways protect the wiring from accidental damage and also provide a heatsink for proper operation and safety. Conduit that is not recommended. In the United States, you must be grounded properly for the wires.
... junction on the secondary side of the protective ground path for this equipment, HP recommends the use of the following limits when connecting products to an industrial-style plug. Grounding systems HP systems are listed or certified grounding-type devices. Furthermore, be sure that all...Raceways (electrical conduits) form part of the newly derived power source. Raceways protect the wiring from accidental damage and also provide a heatsink for proper operation and safety. Conduit that is not recommended. In the United States, you must be grounded properly for the wires.
HP BladeSystem c-Class Enclosure Troubleshooting Guide
Page 36
...server blade LED definitions and component identification, see the server blade user guide or maintenance and service guide on the HP website (http://www.hp.com/go /bladesystem/documentation). After each step, check the device bay status on page 72)." Enclosure troubleshooting 36 ...Reseat the server blade in the device bay. If the Insight Display reports a server blade thermal warning, then check the iLO 2 IML log for proper heatsink...
...server blade LED definitions and component identification, see the server blade user guide or maintenance and service guide on the HP website (http://www.hp.com/go /bladesystem/documentation). After each step, check the device bay status on page 72)." Enclosure troubleshooting 36 ...Reseat the server blade in the device bay. If the Insight Display reports a server blade thermal warning, then check the iLO 2 IML log for proper heatsink...
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 3
......29 Front panel/hard drive cage assembly...30 Server blade handle ...31 Release button ...31 Heatsink...32 Processor ...34 System battery ...40 System board ...40 Cabling ...47 Using the HP c-Class Blade SUV Cable ...47 Connecting locally to a server blade with video and USB ...47 Accessing a server blade with local KVM 47 Accessing local media devices ...48 Diagnostic tools ...50 Troubleshooting resources ...50 HP Insight Diagnostics...50 HP Insight Diagnostics survey functionality 50 Integrated Management Log ...51 Array Diagnostic Utility ...51 USB support and functionality ...51 USB ...
......29 Front panel/hard drive cage assembly...30 Server blade handle ...31 Release button ...31 Heatsink...32 Processor ...34 System battery ...40 System board ...40 Cabling ...47 Using the HP c-Class Blade SUV Cable ...47 Connecting locally to a server blade with video and USB ...47 Accessing a server blade with local KVM 47 Accessing local media devices ...48 Diagnostic tools ...50 Troubleshooting resources ...50 HP Insight Diagnostics...50 HP Insight Diagnostics survey functionality 50 Integrated Management Log ...51 Array Diagnostic Utility ...51 USB support and functionality ...51 USB ...
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 32
... drive" on page 25). 6. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 25). 5. Remove the release button. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Remove...
... drive" on page 25). 6. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 25). 5. Remove the release button. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Remove...
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 33
To replace the component: 1. Clean the old thermal grease from the spare heatsink. Allow the alcohol to evaporate before continuing. 2. Removal and replacement procedures 33 Remove the thermal interface protective cover from the processor with the alcohol swab. Remove the failed heatsink. 8.
To replace the component: 1. Clean the old thermal grease from the spare heatsink. Allow the alcohol to evaporate before continuing. 2. Removal and replacement procedures 33 Remove the thermal interface protective cover from the processor with the alcohol swab. Remove the failed heatsink. 8.
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 34
... screws should be tightened in diagonally opposite pairs (in the heatsink with the guide pins on the processor cage. Install the hard drive blanks ("Hard drive blank" on page 32). 5. Processor Removal and replacement procedures 34 ...
... screws should be tightened in diagonally opposite pairs (in the heatsink with the guide pins on the processor cage. Install the hard drive blanks ("Hard drive blank" on page 32). 5. Processor Removal and replacement procedures 34 ...
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 35
...components to cool before touching them. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. Remove the hard drive backplane ("Hard drive backplane" on page 30). 8. WARNING: To reduce the risk of different speeds ...the access panel ("Access panel" on page 32). 9. If processor socket 1 is empty, the server blade does not power up. Remove the heatsink ("Heatsink" on page 25). 6. Open the processor retaining latch and the processor socket retaining bracket.
...components to cool before touching them. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. Remove the hard drive backplane ("Hard drive backplane" on page 30). 8. WARNING: To reduce the risk of different speeds ...the access panel ("Access panel" on page 32). 9. If processor socket 1 is empty, the server blade does not power up. Remove the heatsink ("Heatsink" on page 25). 6. Open the processor retaining latch and the processor socket retaining bracket.
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 38
Close the processor retaining latch and the processor socket retaining bracket. 5. Allow the alcohol to ensure even distribution: Removal and replacement procedures 38 4. Apply all the grease to the top of the processor in one of the following patterns to evaporate before continuing. 6. Clean the old thermal grease from the heatsink with the alcohol swab.
Close the processor retaining latch and the processor socket retaining bracket. 5. Allow the alcohol to ensure even distribution: Removal and replacement procedures 38 4. Apply all the grease to the top of the processor in one of the following patterns to evaporate before continuing. 6. Clean the old thermal grease from the heatsink with the alcohol swab.
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 39
...). 12. Install the hard drive backplane ("Hard drive backplane" on page 32). 9. Align the holes in an "X" pattern). 8. Removal and replacement procedures 39 Install the heatsink ("Heatsink" on page 29). 11. 7. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in the...
...). 12. Install the hard drive backplane ("Hard drive backplane" on page 32). 9. Align the holes in an "X" pattern). 8. Removal and replacement procedures 39 Install the heatsink ("Heatsink" on page 29). 11. 7. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in the...
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 41
... 29). 7. Remove the hard drive backplane ("Hard drive backplane" on page 26). 4. Remove all hard drive blanks ("Hard drive blank" on page 30). 8. Remove the heatsink ("Heatsink" on page 26). 9. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 25). 5. Removal and replacement procedures 41...
... 29). 7. Remove the hard drive backplane ("Hard drive backplane" on page 26). 4. Remove all hard drive blanks ("Hard drive blank" on page 30). 8. Remove the heatsink ("Heatsink" on page 26). 9. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 25). 5. Removal and replacement procedures 41...
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 45
Clean the old thermal grease from the heatsink and the top of the following patterns to evaporate before continuing. 7. Apply all the grease to the top of the processor in one of the ... page 30). 10. Install the hard drives ("Hard drive" on page 32). 9. Close the processor retaining latch and the processor socket retaining bracket. 6. Install the heatsink ("Heatsink" on page 26).
Clean the old thermal grease from the heatsink and the top of the following patterns to evaporate before continuing. 7. Apply all the grease to the top of the processor in one of the ... page 30). 10. Install the hard drives ("Hard drive" on page 32). 9. Close the processor retaining latch and the processor socket retaining bracket. 6. Install the heatsink ("Heatsink" on page 26).
HP ProLiant BL480c Server Blade Maintenance and Service Guide
Page 64
... drive backplane connector 56 hard drive blanks 25 hard drive LEDs 55 hard drives 55 hard drives, determining status of 55 heatsink 32 HP c-Class Blade SUV Cable 47, 53, 60 HP Insight Diagnostics 50 I iLO 2 (Integrated Lights-Out 2) 24, 54 IML (Integrated Management Log) 51 Insight Diagnostics 50 Integrated Management Log (IML...
... drive backplane connector 56 hard drive blanks 25 hard drive LEDs 55 hard drives 55 hard drives, determining status of 55 heatsink 32 HP c-Class Blade SUV Cable 47, 53, 60 HP Insight Diagnostics 50 I iLO 2 (Integrated Lights-Out 2) 24, 54 IML (Integrated Management Log) 51 Insight Diagnostics 50 Integrated Management Log (IML...
HP ProLiant BL480c Server Blade User Guide
Page 26
...pins on page 15). 3. IMPORTANT: Processor socket 1 must always be replaced if the heatsink is not reusable and must contain processors with a processor and a heatsink or a processor cover and a heatsink blank. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with... the same part number. Remove the server blade (on the processor retention bracket with the alignment holes in the heatsink. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must be populated. If processor socket 1 ...
...pins on page 15). 3. IMPORTANT: Processor socket 1 must always be replaced if the heatsink is not reusable and must contain processors with a processor and a heatsink or a processor cover and a heatsink blank. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with... the same part number. Remove the server blade (on the processor retention bracket with the alignment holes in the heatsink. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must be populated. If processor socket 1 ...
HP ProLiant BL480c Server Blade User Guide
Page 27
Retain the heatsink blank for future use. Remove the front panel/hard drive cage assembly. 7. Hardware options installation 27 Remove the heatsink blank. 6.
Retain the heatsink blank for future use. Remove the front panel/hard drive cage assembly. 7. Hardware options installation 27 Remove the heatsink blank. 6.
HP ProLiant BL480c Server Blade User Guide
Page 31
14. Align the holes in an "X" pattern). CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in the heatsink with the guide pins on the processor cage. Hardware options installation 31 Remove the thermal interface protective cover from the heatsink. 15.
14. Align the holes in an "X" pattern). CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in the heatsink with the guide pins on the processor cage. Hardware options installation 31 Remove the thermal interface protective cover from the heatsink. 15.
HP ProLiant BL480c Server Blade User Guide
Page 32
...front panel/hard drive cage assembly. 18. Install the access panel (on the HP website (http://www.hp.com/go/bizsupport). To expand server blade memory, install DDR2 FBDIMMs. CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. Install the hard... Spare Memory supporting up to 40 GB of active memory and 8 GB of online spare memory using 4-GB FBDIMMs. Mirrored memory provides protection against failed memory. 16. For the latest memory configuration information, see the QuickSpecs on page 16). 21. Install the heatsink. 17. Install the hard drive ...
...front panel/hard drive cage assembly. 18. Install the access panel (on the HP website (http://www.hp.com/go/bizsupport). To expand server blade memory, install DDR2 FBDIMMs. CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. Install the hard... Spare Memory supporting up to 40 GB of active memory and 8 GB of online spare memory using 4-GB FBDIMMs. Mirrored memory provides protection against failed memory. 16. For the latest memory configuration information, see the QuickSpecs on page 16). 21. Install the heatsink. 17. Install the hard drive ...