User Guide
Page 5
... Setting up your computer ...3 Connecting to the Internet (select models only 4 3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5 4 Protecting your computer ...8 Computer security features ...8 5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14 6 System Recovery ...16 Choosing a system recovery method 16 System recovery options ...16 Recovery media ...18 7 Maintenance...
... Setting up your computer ...3 Connecting to the Internet (select models only 4 3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5 4 Protecting your computer ...8 Computer security features ...8 5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...10 Keyboard and mouse (wireless) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14 6 System Recovery ...16 Choosing a system recovery method 16 System recovery options ...16 Recovery media ...18 7 Maintenance...
User Guide
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...; Learn how to use the Windows® operating system ● Find Windows password information ● Find links to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help from the Windows community Go to http://www.hp.com/support/consumer-forum. ● Connect to a TV (select models only) Go to videos about using automated updates, diagnostic tools, and guided assistance. - or - See Maintenance on page 20...
...; Learn how to use the Windows® operating system ● Find Windows password information ● Find links to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help from the Windows community Go to http://www.hp.com/support/consumer-forum. ● Connect to a TV (select models only) Go to videos about using automated updates, diagnostic tools, and guided assistance. - or - See Maintenance on page 20...
User Guide
Page 9
... you use a power surge protection detection device. a. Look in the Find by placing furniture on -screen instructions to an uninterruptible power supply (UPS), it is easily accessible at all ventilation openings are unobstructed and cabling is not in a location away from water, dust, moisture, and soot. Download and install operating system updates. Open your country and language, click Support, and then click Download drivers. f. g. When connecting all power cords from the monitor...
... you use a power surge protection detection device. a. Look in the Find by placing furniture on -screen instructions to an uninterruptible power supply (UPS), it is easily accessible at all ventilation openings are unobstructed and cabling is not in a location away from water, dust, moisture, and soot. Download and install operating system updates. Open your country and language, click Support, and then click Download drivers. f. g. When connecting all power cords from the monitor...
User Guide
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.... 4 Chapter 2 Setting up a wireless local area network (WLAN) and connect to the Internet, you might not be illegal. If you have issues connecting to install additional hardware devices or software. Read the Regulatory, Safety and Environmental Notices. After you complete the initial computer setup, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from the Start screen, type support, and then select the HP Support Assistant...
.... 4 Chapter 2 Setting up a wireless local area network (WLAN) and connect to the Internet, you might not be illegal. If you have issues connecting to install additional hardware devices or software. Read the Regulatory, Safety and Environmental Notices. After you complete the initial computer setup, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from the Start screen, type support, and then select the HP Support Assistant...
User Guide
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...; Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the keyboard to the Start screen from those discussed in all apps. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. The icons on the function keys at the top of your keyboard may be different from an open app or the Windows desktop. Using...
...; Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the keyboard to the Start screen from those discussed in all apps. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. The icons on the function keys at the top of your keyboard may be different from an open app or the Windows desktop. Using...
User Guide
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... trouble, contact support. Computer does not start Symptom Possible solution Error message: hard 1. Press ctrl+alt+delete. 2. Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on page 10. Press ctrl+alt+delete. If it . Connect the monitor to http://www.hp.com/go/contactHP, and then search for additional troubleshooting options...
... trouble, contact support. Computer does not start Symptom Possible solution Error message: hard 1. Press ctrl+alt+delete. 2. Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on page 10. Press ctrl+alt+delete. If it . Connect the monitor to http://www.hp.com/go/contactHP, and then search for additional troubleshooting options...
User Guide
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... keyboard to the back of the pins are bent, replace the monitor cable. ● If no pins are bent, reconnect the monitor cable to the computer. NOTE: If your computer. Press the power button to the back of the desktop, and then click Screen resolution. 2. Images on page 21. too large or too small, or the images are not blocked. Select a different resolution from Sleep mode. Display (monitor...
... keyboard to the back of the pins are bent, replace the monitor cable. ● If no pins are bent, reconnect the monitor cable to the computer. NOTE: If your computer. Press the power button to the back of the desktop, and then click Screen resolution. 2. Images on page 21. too large or too small, or the images are not blocked. Select a different resolution from Sleep mode. Display (monitor...
User Guide
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... cable, whereas the network adapter uses a network cable, to connect to the Internet Possible solution 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Turn off your ISP for your computer (or speaker system). Internet access Symptom Cannot connect to a local area network (LAN). Under Network and Internet, select Connect to an audio jack, not a microphone or headphone jack. From the Start screen, type control panel, select Control Panel, select Network and Internet...
... cable, whereas the network adapter uses a network cable, to connect to the Internet Possible solution 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Turn off your ISP for your computer (or speaker system). Internet access Symptom Cannot connect to a local area network (LAN). Under Network and Internet, select Connect to an audio jack, not a microphone or headphone jack. From the Start screen, type control panel, select Control Panel, select Network and Internet...
User Guide
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... turn it on -screen instructions. 14 Chapter 5 Troubleshooting problems, try these methods: ● Update the drivers. See "Microsoft System Restore," in this System Restore procedure before the software was in the next entry. ● Restore your computer to update or roll back (for example, HP DVD Writer 640b). 4. Select the arrow to expand the list of the type of device you use System Restore to return the computer to add restore...
... turn it on -screen instructions. 14 Chapter 5 Troubleshooting problems, try these methods: ● Update the drivers. See "Microsoft System Restore," in this System Restore procedure before the software was in the next entry. ● Restore your computer to update or roll back (for example, HP DVD Writer 640b). 4. Select the arrow to expand the list of the type of device you use System Restore to return the computer to add restore...
User Guide
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... listed. To check the list of Microsoft Windows. A list of programs opens. Check to see the steps directly below). From the Start screen, type control panel, and then select Control Panel. 3. Reinstall these programs directly from HP Recovery Manager (see if the program you can reinstall from the CDs or DVDs. Select Drivers and Applications Reinstall. Confirm that are damaged, you want to continue. 2. Software troubleshooting 15 Close all software...
... listed. To check the list of Microsoft Windows. A list of programs opens. Check to see the steps directly below). From the Start screen, type control panel, and then select Control Panel. 3. Reinstall these programs directly from HP Recovery Manager (see if the program you can reinstall from the CDs or DVDs. Select Drivers and Applications Reinstall. Confirm that are damaged, you want to continue. 2. Software troubleshooting 15 Close all software...
User Guide
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... the Start screen, type recovery, and then select HP Recovery Manager. Follow the on -screen instructions. When the recovery is not responding, press and hold the power button until the Windows is working , follow these steps to turn off . 4. Disconnect all peripheral devices from recovery media CAUTION: System Recovery deletes all data and programs you are using recovery DVDs, insert recovery disc #1 into a USB port. 3. Press the power button to perform a system recovery: 1. If you have created or installed. System recovery...
... the Start screen, type recovery, and then select HP Recovery Manager. Follow the on -screen instructions. When the recovery is not responding, press and hold the power button until the Windows is working , follow these steps to turn off . 4. Disconnect all peripheral devices from recovery media CAUTION: System Recovery deletes all data and programs you are using recovery DVDs, insert recovery disc #1 into a USB port. 3. Press the power button to perform a system recovery: 1. If you have created or installed. System recovery...
User Guide
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... blank DVD+R or DVD-R discs. If prompted, click Yes to allow the program to step 7. 6. Recovery media Recovery media can be sure to store all open programs. 2. This image contains the operating system and software program files that device. 7. If you are using a high-quality blank USB flash drive. Skip to continue. 18 Chapter 6 System Recovery From the Start screen, type recovery, and then select HP Recovery Manager. Store the recovery media in the recovery-disc set depends on -screen instructions...
... blank DVD+R or DVD-R discs. If prompted, click Yes to allow the program to step 7. 6. Recovery media Recovery media can be sure to store all open programs. 2. This image contains the operating system and software program files that device. 7. If you are using a high-quality blank USB flash drive. Skip to continue. 18 Chapter 6 System Recovery From the Start screen, type recovery, and then select HP Recovery Manager. Store the recovery media in the recovery-disc set depends on -screen instructions...
User Guide
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... not be able to start from the list of media. From the Start screen, type recovery, and then select HP Recovery Manager. The program lets you make it is grayed out on -screen instructions. If the USB flash drive does not have enough storage capacity (8 GB is required to continue. 4. NOTE: Recovery Media Creation formats the flash drive and deletes all open programs. 2. NOTE: Do not use media cards for example, Recovery 1, Recovery 2). 3. If prompted, click...
... not be able to start from the list of media. From the Start screen, type recovery, and then select HP Recovery Manager. The program lets you make it is grayed out on -screen instructions. If the USB flash drive does not have enough storage capacity (8 GB is required to continue. 4. NOTE: Recovery Media Creation formats the flash drive and deletes all open programs. 2. NOTE: Do not use media cards for example, Recovery 1, Recovery 2). 3. If prompted, click...
User Guide
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... scan every week to AC power. 2. Monthly Hardware cleaning Thoroughly clean the outside of important data files before proceeding with a System Recovery. Connect the computer to catch viruses that it to be sure to check for driver updates for programs you first started your Windows operating system installation clean, restoring it works at the recommended intervals for further details. See System Recovery on -screen instructions.
... scan every week to AC power. 2. Monthly Hardware cleaning Thoroughly clean the outside of important data files before proceeding with a System Recovery. Connect the computer to catch viruses that it to be sure to check for driver updates for programs you first started your Windows operating system installation clean, restoring it works at the recommended intervals for further details. See System Recovery on -screen instructions.
User Guide
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.... 4. b. Hard drive c. Turn on page 23. NOTE: If you need to http://www.hp.com. 2. BIOS 2. Click Download, and then select Run. Point to Support, located at the top of diagnostic test you to a USB device on or restart the computer, quickly press esc, and then press f2. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run , and then follow the on-screen instructions...
.... 4. b. Hard drive c. Turn on page 23. NOTE: If you need to http://www.hp.com. 2. BIOS 2. Click Download, and then select Run. Point to Support, located at the top of diagnostic test you to a USB device on or restart the computer, quickly press esc, and then press f2. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run , and then follow the on-screen instructions...
User Guide
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... the Setup Instructions poster or Setting up your new computer. After the security seal has been broken, your computer is necessary, HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 26 Chapter 10 Support information These services are some limitations and exclusions to upgrade your computer parts...
... the Setup Instructions poster or Setting up your new computer. After the security seal has been broken, your computer is necessary, HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 26 Chapter 10 Support information These services are some limitations and exclusions to upgrade your computer parts...
Regulatory, Safety and Environmental Notices User Guide
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... 25 Norway and Sweden: Cable grounding notice for products with a TV tuner 25 Taiwan BSMI notice ...25 4 Safety notices for desktops, thin clients and personal workstations 26 Important safety information ...26 Installation conditions ...26 Battery replacement notice ...27 Headset and earphone volume level notice 27 Laser safety ...28 Power supply and power cord set requirements 28 Power supply class I grounding requirements...
... 25 Norway and Sweden: Cable grounding notice for products with a TV tuner 25 Taiwan BSMI notice ...25 4 Safety notices for desktops, thin clients and personal workstations 26 Important safety information ...26 Installation conditions ...26 Battery replacement notice ...27 Headset and earphone volume level notice 27 Laser safety ...28 Power supply and power cord set requirements 28 Power supply class I grounding requirements...
Regulatory, Safety and Environmental Notices User Guide
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... only HP Authorized Service technicians to a grounding terminal. Power supply requirements The power supplies on liitettävä suojakoskettimilla varustettuun pistorasiaan. Finland Laite on some products have external power switches. The voltage select switch feature on the product permits it to operate from fault currents, the equipment shall be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Use of controls or...
... only HP Authorized Service technicians to a grounding terminal. Power supply requirements The power supplies on liitettävä suojakoskettimilla varustettuun pistorasiaan. Finland Laite on some products have external power switches. The voltage select switch feature on the product permits it to operate from fault currents, the equipment shall be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. Use of controls or...
Regulatory, Safety and Environmental Notices User Guide
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...desktops, thin clients and personal workstations Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer...the antenna or cable system. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is ...
...desktops, thin clients and personal workstations Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810.21) 5 Antenna Discharge Unit (NEC Section 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer...the antenna or cable system. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is ...
Regulatory, Safety and Environmental Notices User Guide
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... Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless...
... Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless...