HP 960cxi - Deskjet Color Inkjet Printer Support and Manuals
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HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 3
...cautions A Caution indicates possible damage to the HP Deskjet printer or to as HP Deskjet 9xx or HP Deskjet. Do not touch the print cartridge ink nozzles or copper contacts.
Edition 1 October 2000 Copyright 2000 Hewlett-Packard Company
acknowledgements
Microsoft, MS-DOS, and Windows are registered trademarks of Adobe Systems Incorporated. No part of this document is subject to another...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 4
... guide
hp deskjet 990c/980c/960c series
table of contents
introducing the hp deskjet printer 1 print cartridges 2 printer cables 2 software updates 2
finding information 3 viewing quick help 4
Windows 95, 98, Me, 2000, and NT 4.0 users 4 Macintosh users 5 viewing printer information in Windows 3.1x and DOS 6 Windows 3.1x users 6 DOS users 6 contacting hp customer care 7 hp's support...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 6
... to your HP dealer or contact HP customer care. quick reference guide 4. black print cartridge 6. power cord 8. automatic two-sided printing module (not available in the box
Thank you for more information.
1. tri-color print cartridge 7. printer software 5. english
introducing the hp deskjet printer
what's in all printer models)
• Power cord
• Printer software CD...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 7
... of the printer software:
• Download the printer software from HP's Website.
• Phone HP customer care to the printer. copper contacts 5.
black print cartridge 2. english
print cartridges
The HP Deskjet printer box includes both Macintosh systems and Windows 98, Me, and 2000 systems
software updates
Printer software, also called the printer driver, communicates your...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 8
...
HP's Windows network guide
Windows (all versions except 3.1) and Macintosh
3 Printer features, specifications, maintenance, printer cartridges, how to print, and printer problem solving
Printer box contents, HP customer care, warranty information, and installation problem solving
Connecting the printer to a network
Hardware and software compatibility with the HP Deskjet printer. Windows...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 9
... to printer software updates A printer assistant icon is displayed on your computer desktop. accessing quick help To view quick help , offers instructions for using the HP Deskjet printer. Click the quick help button to help .
4
Double-click the hp printer assistant icon on the Windows desktop after you solve printer problems that also provides:
• Support through the hp printer...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 12
... hp customer care
HP customer care's service and support provides expert advice on the next page. Access HP customer care e-support. Check the Websites shown in the chart on using your HP Deskjet printer or solving problems with your language is not listed in the chart, access HP customer care online at no cost to support information, helpful printing tips and the latest updates...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 14
... of the printer driver (also referred to as the printer software)
• Messages displayed around the time this situation began?
Can you are in front of your region. Has this happen?
free phone support period
region
phone support*
North America- before ? When did this situation happened before placing a call Before placing a call an HP customer care service technician...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 15
...service technician. If HP determines during the call , charged to your printer needs to HP's Website at no cost! after the free phone support period After the free phone support period, you can still get help solving a problem, contact HP...change without notice. (However, HP customer care e-support is always available at www.hp.com/cpso-support/ guide/psd/cscinfo.htm.
Argentina Australia...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 17
.... english
solving Windows installation problems
View the information in this section if you have problems setting up , see "contacting hp customer care".
12
I inserted the installation CD, but the computer could not read it.
Insert a different CD in the CD-ROM drive. If installation does not begin after the printer is set up your CD-ROM drive. Replace the damaged CD...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 21
... computer • You are using Windows 98 • You are connecting more than one device at
the same time
to locate the hpzuci01.dll file: c:\Program Files\Hewlett-Packard\hpz\ glue.
3.
All the following path to solve the problem...
1. Select Install hp deskjet 9xx series printer software. Click Next, then follow the onscreen instructions to copy, the Copying Files...
The...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 22
... until the customer returns the defective product to execute programming instructions. Any replacement product may be uninterrupted or error free.
3. Hewlett-Packard (HP) warrants to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to any authorized HP service facility where the product is responsible for additional warranty...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 24
... instructions. Product longevity: To ensure the longevity of your local HP Sales or Service Office for five (5) years after production has stopped. • Product take-back: To return this printer.
As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for recycling has been incorporated into this product and print cartridges...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 25
... troubleshooting installation problems 12 user community forums 8 Web support 7 help, onscreen 3 HP printer assistant 4
I installation troubleshooting 12
M Macintosh bubble help 3
N network guide, Windows 3
P phone support 9, 10 print cartridges 1, 2, 3 printer 15 printer box contents 1 printer cable 2, 14, 15 printer features 3 printer repair 11 printer software 1, 2, 3, 5 printer specifications...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 121
...;
c:\Program Files\Hewlett-Packard\hpz\glue
o «u ≥ Æ©OK®
vK dI «
Copying Files... UHK*« qI W U dNE
ÆÁb b% Èd Íc « `O B « l u*« l ¨cÌ MO
Æ©OK® o «u vK dI « ¥ µ Install hp WF UD « UO d XO œbÒ
Ædeskjet 9xx series printer software
UO...
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