HP 960cxi Support Question

Find answers below for this question about HP 960cxi - Deskjet Color Inkjet Printer.
Need a HP 960cxi manual? We have 1 online manual for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by skaul on October 2nd, 2014

Why Is My Printer Only Doing Black And White, Not Color?

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on October 2nd, 2014 4:22 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,680

1,100
points

See this HP page.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by TechSupport101 on October 2nd, 2014 4:26 PM

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

100
points

Hi. Try and set it the following way:

File > Print > (and on the print dialog box/window) Properties > General > Change black & white/grayscale to 'color'...

www.satechhelp.co.za

Related HP 960cxi Manual Pages

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 3

... this document is subject to change without the prior written consent of this document may be referred to as HP Deskjet 9xx or HP Deskjet. cautions A Caution indicates possible damage to the HP Deskjet printer or to other countries. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Mac, Macintosh, and Mac OS are...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 4

... 990c/980c/960c series table of contents introducing the hp deskjet printer 1 print cartridges 2 printer cables 2 software updates 2 finding information 3 viewing quick help 4 Windows 95, 98, Me, 2000, and NT 4.0 users 4 Macintosh users 5 viewing printer information in Windows 3.1x and DOS 6 Windows 3.1x users 6 DOS users 6 contacting hp customer care 7 hp's support process 7 hp...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 6

... HP dealer or contact HP customer care. black print cartridge 6. automatic two-sided printing module (not available in all printer models) 1 See "contacting hp customer care" for buying an HP Deskjet printer! quick reference guide 4. tri-color print cartridge 7. Your printer box contains the following items: • HP Deskjet printer (990c series, 980c series, or 960c series...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 7

...cartridges The HP Deskjet printer box includes both Macintosh systems and Windows 98, Me, and 2000 systems software updates Printer software, also called the printer driver, communicates...touch the print cartridge ink nozzles or copper contacts. printer cables A printer cable is used with both a black and a color print cartridge. tri-color print cartridge 3. ink nozzles 4. See "contacting ...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 8

... about... They provide instructions on how to install the printer software, operate the printer, and find specific types of information. Setting up the printer and installing the printer software see... The following chart indicates where to a network Hardware and software compatibility with the HP Deskjet printer. Windows (all versions except 3.1) Windows (all versions except 3.1) hp...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 9

... the Start menu by clicking Start > Programs > hp deskjet 9xx series > 9xx printer assistant > quick help : 1. Information is displayed on your computer desktop. accessing quick help To view quick help . 4 Windows 95, 98, Me, 2000, and NT 4.0 users Open quick help you install the printer software. english viewing quick help The electronic manual...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 10

...open quick help button in the hp printer assistant screen. 3. Insert the printer software CD into the computer's CD-ROM drive. 5. The hp deskjet screen is available in other languages at... 2. Macintosh users On Macintosh computers, Adobe Acrobat Reader is installed on your language from the printer software CD. If Acrobat Reader is required to display quick help manual. If you want to...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 11

... French Hungarian Italian Japanese Korean Kazakh Dutch Norwegian Polish Portuguese Russian Swedish Thai use this language... If Acrobat Reader is available only with HP Deskjet 990c series printers. bin bul chs cht csy dan deu enu esm fin fra hun ita jpn kor kzh nld non plk ptb rus svc tha 6 Insert...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 12

...region, and language. If the country or language you look for help " for more information. 3. Use your printer. Send HP an email message See "hp customer care e-support" for product help . Check HP's Web support ..."viewing quick help in the chart on using your HP Deskjet printer or solving problems with your Internet connection any time of the day to your language is available. 7

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 13

... is a great way to ask technical questions or obtain an answer that is tailored to your printer. hp user community forums HP's customer care online user community forums let you read through the ...www.hp.com/cposupport/sv http://taiwan.support.hp.com Link to the Website then select printer options appropriate for ideas and suggestions from the HP customer care Website. Enter your question on...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 14

...In addition, HP needs the following information to assist you are in front of the printer driver (also referred to provide information about the steps you re-create it? - t 9 For ...faster service, please be prepared to as the printer software) • Messages displayed around the time this happen? free phone support period region phone ...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 15

Charges will not be repaired and the printer is US$25 per minute, starting from the time you can still get help solving a problem, ...minutes, call (800) 999-1148. after the free phone support period After the free phone support period, you connect to your printer needs to be charged for the phone support service. 10 for more information.) • For calls in the table on the right...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 16

... service is an authorized service provider or an HP facility. in the U.S., visit HP's service locator at www.hp.com/service_locator. • If your HP printer needs repairing, call (800) 268-1221. Customer care will direct you to get extended coverage. english for this phone number... 01 800 472 6684 +971...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 17

...ROM drive. If installation does not begin after the printer is the problem? Replace the damaged CD by downloading the printer software (also known as the printer driver) from the HP Website. possible causes... &#...8226; The CD is not properly inserted in this section if you need to replace or repair your printer. Reinsert the CD into the CD-ROM drive. If another CD works, you do not have ...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 18

... a peripheral device connected to solve the problem... Uninstall your computer screen. For Windows 95, 98, Me, NT 4.0, and 2000: 1. Open the hp deskjet 9xx series program group. 2. english what is the problem? The printer software did not install correctly. If you are running. • Disconnect any peripheral devices that appear on your...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 19

... the plus (+) icon next to the Universal Serial Bus Controller option. • If you see thse devices listed, refer to use a parallel cable. 1. to your printer. 2. Make sure that the cable is running. Your computer may not be connected properly. Click Start > Settings > Control Panel. 2. possible causes... Your USB cable may...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 21

... correct path and file name inserted in the Copy files from... The hp deskjet 9xx installer screen appears. 6. The Open screen is the problem? Select the following conditions are present: • You are using a USB cable to connect the printer to your computer • You are using Windows 98 • You are...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 24

... only does this save natural resources, but it also saves money without affecting the high performance of the HP Deskjet printer assists in no more than two colors to enhance recycling options. and Japan). As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for recycling...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 110

...dNE r UÎ OzUIK ÆW uKD*« Electronic User Manual XO « Z U d e - vK dI « hp printer assistant V J*« `D Æ≤ sL{ quick help WF d « ...b U *« -" vK dI « &#...171; 'dI « q œ√ Æp b »u U(U W b*« '«d _« Æhp deskjet WF UD « W U cÌ zbM dNE Æ≤ 'U)« User Manual ‰ULF ô« qO ...

HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 121

...;©OK® o «u vK dI « ¥ µ Install hp WF UD « UO d XO œbÒ Ædeskjet 9xx series printer software UO d XO ...«œ√ W U cÌ MO dNE Æhp deskjet 9xx installer WF UD « ULOKF « l «Ë ¨Next w U « vK ∂ dI « W UA «...