HP Jetdirect 620n Print Server Setup Guide
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Figure 2-2 Example of HP Jetdirect Configuration Page I/O CARD READY ENWW Installation Procedures 13 For persistent problems, refer to the HP Jetdirect Administrator's Guide for link configuration and troubleshooting information. Note See Chapter 3 in this guide for this print server supplied electronically on the HP Jetdirect CD-ROM.
Figure 2-2 Example of HP Jetdirect Configuration Page I/O CARD READY ENWW Installation Procedures 13 For persistent problems, refer to the HP Jetdirect Administrator's Guide for link configuration and troubleshooting information. Note See Chapter 3 in this guide for this print server supplied electronically on the HP Jetdirect CD-ROM.
HP Jetdirect 620n Print Server Setup Guide
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... description of the problem. ● Proof of purchase of this product. Service Billing (Out of warranty service you . 8. Your Authorized Dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to local standards. Your HP Authorized Dealer will ...replace the unit at (800) 227-8164 (USA only). During the warranty period, HP will be charged a repair cost. The level of Warranty)...
... description of the problem. ● Proof of purchase of this product. Service Billing (Out of warranty service you . 8. Your Authorized Dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to local standards. Your HP Authorized Dealer will ...replace the unit at (800) 227-8164 (USA only). During the warranty period, HP will be charged a repair cost. The level of Warranty)...
HP Jetdirect Administrator's Guide
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.... This section describes how to set up , a Windows DHCP server will respond with infinite leases or reserved IP addresses. Note To avoid problems resulting from a supported Windows DHCP server. Windows Systems HP Jetdirect print servers support IP configuration from IP addresses that change, HP recommends that the Windows server can assign or lease to "infinite". If properly set all...
.... This section describes how to set up , a Windows DHCP server will respond with infinite leases or reserved IP addresses. Note To avoid problems resulting from a supported Windows DHCP server. Windows Systems HP Jetdirect print servers support IP configuration from IP addresses that change, HP recommends that the Windows server can assign or lease to "infinite". If properly set all...
HP Jetdirect Administrator's Guide
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...hp.com/go /webjetadmin. ENWW Using the Embedded Web Server 103 Using HP Web Jetadmin, you can be displayed on the print server. Currently, browser support between HP Web Jetadmin and the embedded Web server may differ. In general, the embedded Web server... SSL Supported HP Web Jetadmin Version HP Web Jetadmin is a browser-based, enterprise management tool for operation with the HP Jetdirect embedded Web server. For supported...HP Web Jetadmin will be used with HP Web Jetadmin, visit http://www.hp.com/go /webjetadmin To make use a compatible Web browser. A link to known problems...
...hp.com/go /webjetadmin. ENWW Using the Embedded Web Server 103 Using HP Web Jetadmin, you can be displayed on the print server. Currently, browser support between HP Web Jetadmin and the embedded Web server may differ. In general, the embedded Web server... SSL Supported HP Web Jetadmin Version HP Web Jetadmin is a browser-based, enterprise management tool for operation with the HP Jetdirect embedded Web server. For supported...HP Web Jetadmin will be used with HP Web Jetadmin, visit http://www.hp.com/go /webjetadmin To make use a compatible Web browser. A link to known problems...
HP Jetdirect Administrator's Guide
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... of various network configuration settings on the HP Jetdirect print server. Configuration Page This page provides a view of the HP Jetdirect configuration page that contains a summary of this page, assuming valid configuration entries have been made. Changes to parameters through a wizard will always try to diagnose performance and operational problems associated with the network or network device...
... of various network configuration settings on the HP Jetdirect print server. Configuration Page This page provides a view of the HP Jetdirect configuration page that contains a summary of this page, assuming valid configuration entries have been made. Changes to parameters through a wizard will always try to diagnose performance and operational problems associated with the network or network device...
HP Jetdirect Administrator's Guide
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... Jetadmin) Note Frequently asked questions about installing and configuring HP Jetdirect print servers can be found by searching for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items: ● A Jetdirect configuration page (see Chapter 9) ● A Printer Configuration or Diagnostic Page ● Documentation...
... Jetadmin) Note Frequently asked questions about installing and configuring HP Jetdirect print servers can be found by searching for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items: ● A Jetdirect configuration page (see Chapter 9) ● A Printer Configuration or Diagnostic Page ● Documentation...
HP Jetdirect Administrator's Guide
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General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 188
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 188
HP Jetdirect Administrator's Guide
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...printer's control panel display blank (on printers with displays)? ■ Make sure the printer is turned on ? ENWW Troubleshooting the HP Jetdirect Print Server 189 If it is not, press the appropriate buttons (for a complete list of network-related error messages and corrective actions. ...turned on . ■ Make sure the HP Jetdirect print server is installed correctly. ■ Make sure the printer is not in this section for a list of control panel messages and corrective actions. The online Ready light should be lit. If the problem persists, you may have a defective power ...
...printer's control panel display blank (on printers with displays)? ■ Make sure the printer is turned on ? ENWW Troubleshooting the HP Jetdirect Print Server 189 If it is not, press the appropriate buttons (for a complete list of network-related error messages and corrective actions. ...turned on . ■ Make sure the HP Jetdirect print server is installed correctly. ■ Make sure the printer is not in this section for a list of control panel messages and corrective actions. The online Ready light should be lit. If the problem persists, you may have a defective power ...
HP Jetdirect Administrator's Guide
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... that is a normal message. ENWW Troubleshooting the HP Jetdirect Print Server 192 Does a 40 ERROR appear on the display? The HP Jetdirect print server detected a break in communications may result from the physical network connection being disrupted or the server going down. When this section appear on the printer after the communications problem is solved to reconnect without user intervention...
... that is a normal message. ENWW Troubleshooting the HP Jetdirect Print Server 192 Does a 40 ERROR appear on the display? The HP Jetdirect print server detected a break in communications may result from the physical network connection being disrupted or the server going down. When this section appear on the printer after the communications problem is solved to reconnect without user intervention...
HP Jetdirect Administrator's Guide
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... mode on the hub or switch. 3. The network must match the network for use on . 10 Mbps 100 Mbps 4. ENWW Troubleshooting the HP Jetdirect Print Server 193 Procedure 4: Resolving Printer Communication Problems with the network. Is the print server connected to an 802.1X network and properly configured for 802.1X operation before connection to preconfigure the...
... mode on the hub or switch. 3. The network must match the network for use on . 10 Mbps 100 Mbps 4. ENWW Troubleshooting the HP Jetdirect Print Server 193 Procedure 4: Resolving Printer Communication Problems with the network. Is the print server connected to an 802.1X network and properly configured for 802.1X operation before connection to preconfigure the...
HP Jetdirect Administrator's Guide
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... the printer control panel (for proper network operating system setup. 8. The problem may be workstation-specific. 5. Check your protocol enabled on the Jetdirect configuration page? Check the workstation network drivers, printer drivers, and redirection (capture in the protocol's section on the HP Jetdirect print server? Check the status of error messages. 10. Have any software applications...
... the printer control panel (for proper network operating system setup. 8. The problem may be workstation-specific. 5. Check your protocol enabled on the Jetdirect configuration page? Check the workstation network drivers, printer drivers, and redirection (capture in the protocol's section on the HP Jetdirect print server? Check the status of error messages. 10. Have any software applications...
HP Jetdirect Administrator's Guide
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... LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this printer, such as /usr/spool/lpd/error_log_filename ■ Check other log files, such as HP-UX: /usr/adm/syslog ENWW Troubleshooting the HP Jetdirect Print Server 200 Verify that a wireless connection to troubleshoot printing problems you may have with the HP Jetdirect print server. 1. If it is correct, the problem is correct. If the test...
... LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this printer, such as /usr/spool/lpd/error_log_filename ■ Check other log files, such as HP-UX: /usr/adm/syslog ENWW Troubleshooting the HP Jetdirect Print Server 200 Verify that a wireless connection to troubleshoot printing problems you may have with the HP Jetdirect print server. 1. If it is correct, the problem is correct. If the test...
HP Jetdirect Administrator's Guide
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... network data rate depending on the configuration page. I /O CARD INITIALIZING, or INITIALIZING: The HP Jetdirect print server is a problem with the print server or its configuration. For more information, see Table 9.11. Configuration Page Messages HP Jetdirect Configuration/General Information Information in this section provides general HP Jetdirect print server configuration as described in the printer. For error messages, see Table 9.11. This...
... network data rate depending on the configuration page. I /O CARD INITIALIZING, or INITIALIZING: The HP Jetdirect print server is a problem with the print server or its configuration. For more information, see Table 9.11. Configuration Page Messages HP Jetdirect Configuration/General Information Information in this section provides general HP Jetdirect print server configuration as described in the printer. For error messages, see Table 9.11. This...
HP Jetdirect Administrator's Guide
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... addressed to this HP Jetdirect print server. This number does not include packets specifically addressed to the print server. Number of the Jetdirect configuration page is described in Table 9.5. Late collisions often occur when cable lengths exceed network specifications. ENWW HP Jetdirect Configuration Page 214 Number of frames not transmitted because of framing errors could indicate a cabling problem with alignment...
... addressed to this HP Jetdirect print server. This number does not include packets specifically addressed to the print server. Number of the Jetdirect configuration page is described in Table 9.5. Late collisions often occur when cable lengths exceed network specifications. ENWW HP Jetdirect Configuration Page 214 Number of frames not transmitted because of framing errors could indicate a cabling problem with alignment...
HP Jetdirect Administrator's Guide
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... is required on this network, but the print server cannot communicate on again. Check for your HP Jetdirect print server is defective. Verify other wireless devices are intact, run the power-on self-test: turn the printer off , then on the print server. 08 LAN ERROR INFINITE DEFERRAL There is a network congestion problem. IN PROGRESS 09 LAN ERROR BABBLE...
... is required on this network, but the print server cannot communicate on again. Check for your HP Jetdirect print server is defective. Verify other wireless devices are intact, run the power-on self-test: turn the printer off , then on the print server. 08 LAN ERROR INFINITE DEFERRAL There is a network congestion problem. IN PROGRESS 09 LAN ERROR BABBLE...
HP Jetdirect Administrator's Guide
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...on again. Check the network connections. If the error persists, there is a problem with the HP Jetdirect print server. (Wired Ethernet) There is a problem with the HP Jetdirect print server. Verify operation of 11) Error Code and Message 09 SCANNING FOR SSID 0A...a problem with your network cabling or the HP Jetdirect print server. If you cannot find a problem with the HP Jetdirect print server. If the error persists, replace the HP Jetdirect print server. (Wired Ethernet) There may be a problem with your network. MUST REBOOT Description (802.11 Wireless) The print server is...
...on again. Check the network connections. If the error persists, there is a problem with the HP Jetdirect print server. (Wired Ethernet) There is a problem with the HP Jetdirect print server. Verify operation of 11) Error Code and Message 09 SCANNING FOR SSID 0A...a problem with your network cabling or the HP Jetdirect print server. If you cannot find a problem with the HP Jetdirect print server. If the error persists, replace the HP Jetdirect print server. (Wired Ethernet) There may be a problem with your network. MUST REBOOT Description (802.11 Wireless) The print server is...
HP Jetdirect Administrator's Guide
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... for this error persists, there may be a problem with the HP Jetdirect print server. 16 NOT CONFIGURED (Ethernet) The HP Jetdirect print server has not been configured for advertising print servers or file servers that matched the configured print server or file server name.) Make sure that the print server object has not been assigned any queues to the HP Jetdirect print server. ENWW HP Jetdirect Configuration Page 227 Assign a valid printer number...
... for this error persists, there may be a problem with the HP Jetdirect print server. 16 NOT CONFIGURED (Ethernet) The HP Jetdirect print server has not been configured for advertising print servers or file servers that matched the configured print server or file server name.) Make sure that the print server object has not been assigned any queues to the HP Jetdirect print server. ENWW HP Jetdirect Configuration Page 227 Assign a valid printer number...
HP Jetdirect Administrator's Guide
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... may also occur when a printer is running and that all cables and routers are functioning correctly. This may indicate a network problem. This indicates a possible network problem, or a problem with the NetWare print server. ENWW HP Jetdirect Configuration Page 228 Use printer installation software, a NetWare utility (such as PCONSOLE), or other tool to establish an SPX connection with...
... may also occur when a printer is running and that all cables and routers are functioning correctly. This may indicate a network problem. This indicates a possible network problem, or a problem with the NetWare print server. ENWW HP Jetdirect Configuration Page 228 Use printer installation software, a NetWare utility (such as PCONSOLE), or other tool to establish an SPX connection with...
HP Jetdirect Administrator's Guide
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... sure all cables and routers are connected. Try restarting the print server. 26 UNKNOWN NCP RETURN CODE The HP Jetdirect print server encountered an unexpected fatal error after the connection had successfully connected to the file server. There may be a networking or security problem. Make sure the NetWare print server is running, and restart it if necessary. 25 DISCONNECTING SPX...
... sure all cables and routers are connected. Try restarting the print server. 26 UNKNOWN NCP RETURN CODE The HP Jetdirect print server encountered an unexpected fatal error after the connection had successfully connected to the file server. There may be a networking or security problem. Make sure the NetWare print server is running, and restart it if necessary. 25 DISCONNECTING SPX...
HP Jetdirect Administrator's Guide
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... time or a communications problem may exist. 30 NDS PRINT SERVER NAME ERROR The HP Jetdirect print server object cannot be serviced by the HP Jetdirect print server. 2E NDS SERVER PUBLIC KEY ERROR Print Server Object Name mismatch. Table 9.11 Error Messages (6 of 11) Error Code and Message Description 27 UNEXPECTED PSERVER DATA RCVD The print server sent some data when the HP Jetdirect print server had not given its...
... time or a communications problem may exist. 30 NDS PRINT SERVER NAME ERROR The HP Jetdirect print server object cannot be serviced by the HP Jetdirect print server. 2E NDS SERVER PUBLIC KEY ERROR Print Server Object Name mismatch. Table 9.11 Error Messages (6 of 11) Error Code and Message Description 27 UNEXPECTED PSERVER DATA RCVD The print server sent some data when the HP Jetdirect print server had not given its...