Service Manual
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...The ASAP service 1-800-333-1917 (U.S.) requires a touchtone phone. EN Parts and Supplies 2-5 These are available by HP LaserJet printer users. Helpful "System Maps" to the questions asked most frequently by fax through Support Materials Organization (SMO), or ...HP AUDIO-TIPS and HP FIRST, both explained below. Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. Phone Numbers for software applications, call HP's Distribution Center (HPD) 1-970-339-7009. To order additional printer drivers...
...The ASAP service 1-800-333-1917 (U.S.) requires a touchtone phone. EN Parts and Supplies 2-5 These are available by HP LaserJet printer users. Helpful "System Maps" to the questions asked most frequently by fax through Support Materials Organization (SMO), or ...HP AUDIO-TIPS and HP FIRST, both explained below. Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. Phone Numbers for software applications, call HP's Distribution Center (HPD) 1-970-339-7009. To order additional printer drivers...
Service Manual
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... of support materials including product data sheets, software application notes, and printer drivers for HP LaserJet users as well as service personnel. HP FIRST, Europe Call HP FIRST at any prompt. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to... software applications. Service related information includes: q Service notes (HP Authorized dealers) q Application notes q Product Data Sheets q Material Safety Data Sheets (MSDS) q Typeface and accessory information q Printer support software information q Toner information q Driver request form and Software Matrix...
... of support materials including product data sheets, software application notes, and printer drivers for HP LaserJet users as well as service personnel. HP FIRST, Europe Call HP FIRST at any prompt. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to... software applications. Service related information includes: q Service notes (HP Authorized dealers) q Application notes q Product Data Sheets q Material Safety Data Sheets (MSDS) q Typeface and accessory information q Printer support software information q Toner information q Driver request form and Software Matrix...
Service Manual
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... software application override Control Panel settings. (Software application settings override printer driver settings.) If you cannot access a menu or item, it is either not an option for access to all of the menus and items available in ... desired menu appears. 2 Press [Item] until the desired setting appears. 4 Press [Select] to print the menu map. Control Panel Menus Note Press [Menu] for the printer, or the customer's network administrator has locked the function. (The Control Panel reads ACCESS DENIED MENUS LOCKED.) See the customer's network administrator. To print a Control...
... software application override Control Panel settings. (Software application settings override printer driver settings.) If you cannot access a menu or item, it is either not an option for access to all of the menus and items available in ... desired menu appears. 2 Press [Item] until the desired setting appears. 4 Press [Select] to print the menu map. Control Panel Menus Note Press [Menu] for the printer, or the customer's network administrator has locked the function. (The Control Panel reads ACCESS DENIED MENUS LOCKED.) See the customer's network administrator. To print a Control...
Service Manual
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...can print by choosing the type and size of paper from the printer driver (if the appropriate driver is installed). Set the value to correspond with the paper size currently loaded in Tray 1. Table 3-5. Printer driver and software application settings override Control Panel settings. TRAY 1 TYPE=...: If paper is installed. CASSETTE: A paper size must be accessed from a software application, or from the printer driver or software application. paper type currently loaded in Tray 1, the printer will use Tray 1. TRAY 3 TYPE= PLAIN For supported paper types see page 1-14.
...can print by choosing the type and size of paper from the printer driver (if the appropriate driver is installed). Set the value to correspond with the paper size currently loaded in Tray 1. Table 3-5. Printer driver and software application settings override Control Panel settings. TRAY 1 TYPE=...: If paper is installed. CASSETTE: A paper size must be accessed from a software application, or from the printer driver or software application. paper type currently loaded in Tray 1, the printer will use Tray 1. TRAY 3 TYPE= PLAIN For supported paper types see page 1-14.
Service Manual
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...) will need to be accessed from a software application, or from the printer driver or software application. (Driver and software settings override Control Panel settings.) 3-10 Printer Operation EN Note It is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers. 600: Produces high print quality at half the...
...) will need to be accessed from a software application, or from the printer driver or software application. (Driver and software settings override Control Panel settings.) 3-10 Printer Operation EN Note It is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers. 600: Produces high print quality at half the...
Service Manual
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... by up to produce print with smooth angles, curves, and edges. Caution HP does not recommend fulltime use of toner on (to save toner) or off from the printer driver or software application. (Driver and software settings override Control Panel settings.) Turn EconoMode on the printed page... EconoMode on or off (for high quality). Table 3-6. Note It is set to change the REt setting from the printer driver or software application. (Driver and software settings override Control Panel settings.) EN Control Panel Menus 3-11 All other print resolutions, including FastRes 1200, benefit...
... by up to produce print with smooth angles, curves, and edges. Caution HP does not recommend fulltime use of toner on (to save toner) or off from the printer driver or software application. (Driver and software settings override Control Panel settings.) Turn EconoMode on the printed page... EconoMode on or off (for high quality). Table 3-6. Note It is set to change the REt setting from the printer driver or software application. (Driver and software settings override Control Panel settings.) EN Control Panel Menus 3-11 All other print resolutions, including FastRes 1200, benefit...
Service Manual
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... setting to select. Explanation Lighten or darken the print on the cleaning page. Note It is best to change the toner density from the printer driver or software application. (Driver and software settings override Control Panel settings.) Press [Select] to print a cleaning page (for the cleaning page to select. Press [Select] to 5 (dark...
... setting to select. Explanation Lighten or darken the print on the cleaning page. Note It is best to change the toner density from the printer driver or software application. (Driver and software settings override Control Panel settings.) Press [Select] to print a cleaning page (for the cleaning page to select. Press [Select] to 5 (dark...
Service Manual
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...appear (see page 1-11. Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is A4. Table 3-7. Set the default image size for paper and envelopes. (The item name will change the setting by ...increments of 10. The default paper size for 220 V printers is installed). Printer driver and software application settings override Control Panel settings. Printing Menu Item Values Explanation COPIES=1 1 to 999 Set the default number of...
...appear (see page 1-11. Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is A4. Table 3-7. Set the default image size for paper and envelopes. (The item name will change the setting by ...increments of 10. The default paper size for 220 V printers is installed). Printer driver and software application settings override Control Panel settings. Printing Menu Item Values Explanation COPIES=1 1 to 999 Set the default number of...
Service Manual
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...= 12.28 INCHES (110 V printers) or 312 MILLIMETERS (220 V printers) 3.00 to 12.28 INCHES (110 V printers) or 76 to be fed into the printer (short edge). Note It is best to set the page orientation from the printer driver or software application. (Driver and software settings override Control Panel... settings.) FORM=60 LINES (110 V printers) or 64 LINES (220 V printers) 5 to 128 Sets vertical spacing from 5 to 128 lines for the custom...
...= 12.28 INCHES (110 V printers) or 312 MILLIMETERS (220 V printers) 3.00 to 12.28 INCHES (110 V printers) or 76 to be fed into the printer (short edge). Note It is best to set the page orientation from the printer driver or software application. (Driver and software settings override Control Panel... settings.) FORM=60 LINES (110 V printers) or 64 LINES (220 V printers) 5 to 128 Sets vertical spacing from 5 to 128 lines for the custom...
Service Manual
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.... If you need to 15.24 meters) from the computer, use HP LaserJet Explorer, the Windows® Printing System, and other software applications and drivers. The default setting is located 11 to 50 feet (3.35 to locate the printer between the printer and the host. Printer I/O Configuration Parallel Menu The default setting for proper serial communication...
.... If you need to 15.24 meters) from the computer, use HP LaserJet Explorer, the Windows® Printing System, and other software applications and drivers. The default setting is located 11 to 50 feet (3.35 to locate the printer between the printer and the host. Printer I/O Configuration Parallel Menu The default setting for proper serial communication...
Service Manual
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... it to the DC controller PCA. +3.4 VDC is supplied to ICs on the DC controller PCA and the BD PCA. +5 VDC is supplied to the laser driver PCA and sensors. +24 VDC is applied through the main switch (SW101) and supplied to the low-voltage power supply circuit through the fuse (FU1...). EN Power Supply System 5-3 Power Supply System AC/DC Power Distribution The AC line voltage for the printer is supplied to the high-voltage power supply PCA to the DC controller PCA.
... it to the DC controller PCA. +3.4 VDC is supplied to ICs on the DC controller PCA and the BD PCA. +5 VDC is supplied to the laser driver PCA and sensors. +24 VDC is applied through the main switch (SW101) and supplied to the low-voltage power supply circuit through the fuse (FU1...). EN Power Supply System 5-3 Power Supply System AC/DC Power Distribution The AC line voltage for the printer is supplied to the high-voltage power supply PCA to the DC controller PCA.
Service Manual
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... enter PowerSave mode at the parallel port or an EIO card. REt settings sent from some software applications and printer drivers. EconoMode does not affect print speed or memory usage, nor does it extend the Toner Cartridge's life. REt can be selected from the Control Panel (... up cycle when any of as "draft mode," can be set from the Control Panel, or from software applications or printer drivers override the Control Panel settings. Note Note Note The printer exits PowerSave mode and enters the warm up to 50% less toner than standard mode printing by reducing the dot density...
... enter PowerSave mode at the parallel port or an EIO card. REt settings sent from some software applications and printer drivers. EconoMode does not affect print speed or memory usage, nor does it extend the Toner Cartridge's life. REt can be selected from the Control Panel (... up cycle when any of as "draft mode," can be set from the Control Panel, or from software applications or printer drivers override the Control Panel settings. Note Note Note The printer exits PowerSave mode and enters the warm up to 50% less toner than standard mode printing by reducing the dot density...
Service Manual
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...PCB Focusing Lens BD Lens Scanner Motor Scanning Mirror (Hexahedron) Laser Driver Cylindrical Lens Photosensitive Drum BD Mirror Figure 5-11 Writing the ...of the Toner Cartridge, and onto the photosensitive drum. Writing the Image During the writing process, a modulated laser diode projects the beam onto the rotating six-sided scanning mirror. As the mirror rotates, the beam reflects off...place a dot of light every 1/1200th of the main motor (which later is how the printer achieves its 1200x1200 dpi resolution. The speed of the scanner motor (which turns the scanning mirror) and the...
...PCB Focusing Lens BD Lens Scanner Motor Scanning Mirror (Hexahedron) Laser Driver Cylindrical Lens Photosensitive Drum BD Mirror Figure 5-11 Writing the ...of the Toner Cartridge, and onto the photosensitive drum. Writing the Image During the writing process, a modulated laser diode projects the beam onto the rotating six-sided scanning mirror. As the mirror rotates, the beam reflects off...place a dot of light every 1/1200th of the main motor (which later is how the printer achieves its 1200x1200 dpi resolution. The speed of the scanner motor (which turns the scanning mirror) and the...
Service Manual
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... the DC controller PCA. The feed and refeed rollers are driven by the microcomputer (CPU) on the duplexing driver PCA. Duplexer This function is sent back into the printer with the duplex deflector in straight and reverse rotation by the refeed motor (PM1703). The Duplexer operation sequence is...guide is driven by the side registration guide drive motor (PM1702), and is driven by the duplex driver PCA. The duplex driver PCA drives motors and solenoids with various commands from the printer and refeed it into the Duplexer with the feed and refeed rollers. In the Duplexer, the ...
... the DC controller PCA. The feed and refeed rollers are driven by the microcomputer (CPU) on the duplexing driver PCA. Duplexer This function is sent back into the printer with the duplex deflector in straight and reverse rotation by the refeed motor (PM1703). The Duplexer operation sequence is...guide is driven by the side registration guide drive motor (PM1702), and is driven by the duplex driver PCA. The duplex driver PCA drives motors and solenoids with various commands from the printer and refeed it into the Duplexer with the feed and refeed rollers. In the Duplexer, the ...
Service Manual
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... its current configuration. The content of the Menu Map varies, depending on the options currently installed in the printer. (Many of the printer's information pages, print a Menu Map and see the current settings for the menus and items available in the control panel, print a control panel ...Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until PRINT MENU MAP appears. 3 Press [Select] to print the menu map. Information Pages From the printer's control panel you can be overridden from the printer driver or software application.) EN Troubleshooting the Printing System 7-43
... its current configuration. The content of the Menu Map varies, depending on the options currently installed in the printer. (Many of the printer's information pages, print a Menu Map and see the current settings for the menus and items available in the control panel, print a control panel ...Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until PRINT MENU MAP appears. 3 Press [Select] to print the menu map. Information Pages From the printer's control panel you can be overridden from the printer driver or software application.) EN Troubleshooting the Printing System 7-43
Service Manual
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...been manually rotated it has been disassembled or refilled. See "EconoMode" below. EconoMode EconoMode creates draft-quality printing by up to 50%. HP does not recommend full-time use of the photosensitive drum in the cartridge to see if it may have caused internal damage and toner ...it is possible that the Toner Cartridge is seated properly in the Front Panel. If not, the Toner Cartridge may be accessed from the printer driver or software application, since those settings override the control panel settings. If EconoMode is exceeded. Note CAUTION Use the following list to ensure...
...been manually rotated it has been disassembled or refilled. See "EconoMode" below. EconoMode EconoMode creates draft-quality printing by up to 50%. HP does not recommend full-time use of the photosensitive drum in the cartridge to see if it may have caused internal damage and toner ...it is possible that the Toner Cartridge is seated properly in the Front Panel. If not, the Toner Cartridge may be accessed from the printer driver or software application, since those settings override the control panel settings. If EconoMode is exceeded. Note CAUTION Use the following list to ensure...
Service Manual
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.... 2. See also "Dropouts" on the Control Panel, change the Fuser Mode setting or choose another paper type from the printer driver. 2. Printer's operating Make sure the printer's operating environment meets environment does not specifications. meet printer specifications or is stored improperly. 1. Print to on in the tray. Turn Paper Reform to a different output bin (top...
.... 2. See also "Dropouts" on the Control Panel, change the Fuser Mode setting or choose another paper type from the printer driver. 2. Printer's operating Make sure the printer's operating environment meets environment does not specifications. meet printer specifications or is stored improperly. 1. Print to on in the tray. Turn Paper Reform to a different output bin (top...
Service Manual
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Defective Laser Scanner. Replace the Engine Controller Board. quality. Wrong toner density setting. Panel, change the Fuser Mode setting or choose another paper type from the printer driver. defective. 7-60 Troubleshooting EN Dropouts Possible Cause Action Paper might be too ...Check the paper (or other print media) type and smooth. Reseat the cables connected to the Laser Scanner. Printer's operating Make sure the printer's operating environment...
Defective Laser Scanner. Replace the Engine Controller Board. quality. Wrong toner density setting. Panel, change the Fuser Mode setting or choose another paper type from the printer driver. defective. 7-60 Troubleshooting EN Dropouts Possible Cause Action Paper might be too ...Check the paper (or other print media) type and smooth. Reseat the cables connected to the Laser Scanner. Printer's operating Make sure the printer's operating environment...
Service Manual
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...Cause Action Poor contact to see if the problem corrects itself. 2. Loose Toner Possible Cause Action Dirt in the printer. 1. Replace the Toner Cartridge. Print a few more pages to the Engine Controller Board. 1. Wrong Fuser ...is defective. Panel, change the Fuser Mode setting or choose another paper type from the printer driver. If the problem remains after cleaning, or if parts are dirty. Replace the Engine Controller... paper (or other print media) type and smooth. Defective Laser Scanner. See also "Faded Print/Bubbles" on the Control for paper type. Replace the...
...Cause Action Poor contact to see if the problem corrects itself. 2. Loose Toner Possible Cause Action Dirt in the printer. 1. Replace the Toner Cartridge. Print a few more pages to the Engine Controller Board. 1. Wrong Fuser ...is defective. Panel, change the Fuser Mode setting or choose another paper type from the printer driver. If the problem remains after cleaning, or if parts are dirty. Replace the Engine Controller... paper (or other print media) type and smooth. Defective Laser Scanner. See also "Faded Print/Bubbles" on the Control for paper type. Replace the...
Service Manual
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.... Replace assembly if damaged. If a new Fusing Assembly does not resolve the problem, replace the DC Controller PCA. Toner Specks Possible Cause Action Dirt in printer. 1. EN Troubleshooting the Printing System 7-69 The Static Eliminator is dirty or is Replace the Fusing Assembly. Table 7-28. Fusing Assembly is not grounded, allowing... more pages to the paper. The DC Controller regulates fusing roller temperature. Panel, change the Fuser Mode setting or choose another paper type from the printer driver. Table 7-27. Clean the inside of the...
.... Replace assembly if damaged. If a new Fusing Assembly does not resolve the problem, replace the DC Controller PCA. Toner Specks Possible Cause Action Dirt in printer. 1. EN Troubleshooting the Printing System 7-69 The Static Eliminator is dirty or is Replace the Fusing Assembly. Table 7-28. Fusing Assembly is not grounded, allowing... more pages to the paper. The DC Controller regulates fusing roller temperature. Panel, change the Fuser Mode setting or choose another paper type from the printer driver. Table 7-27. Clean the inside of the...