Service Manual
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... Symbols x 1 Troubleshooting Is the Printer Using the Latest Firmware Revision 1Ć2 Important Information 1Ć2 What Can I do when a System Error Code Appears on the FrontĆPanel Display...Printer has problems with Media Loading 1Ć7 What can I do if the Printer has problems with the Cutter 1Ć7 What can I do if the Bail Mechanism Fails 1Ć8 What is an EEROM error 1Ć8 2 System Error Codes Important Information on Troubleshooting Error Codes 2Ć2 System Error codes 2Ć4 3 User Messages User Messages 3Ć2 HP DesignJet 430, 450C and 455CA Printers...
... Symbols x 1 Troubleshooting Is the Printer Using the Latest Firmware Revision 1Ć2 Important Information 1Ć2 What Can I do when a System Error Code Appears on the FrontĆPanel Display...Printer has problems with Media Loading 1Ć7 What can I do if the Printer has problems with the Cutter 1Ć7 What can I do if the Bail Mechanism Fails 1Ć8 What is an EEROM error 1Ć8 2 System Error Codes Important Information on Troubleshooting Error Codes 2Ć2 System Error codes 2Ć4 3 User Messages User Messages 3Ć2 HP DesignJet 430, 450C and 455CA Printers...
Service Manual
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...failed. For information on solving PrintĆQuality problems ' Chapter 6. Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-3 Have you ? When reporting the error, have an error code which you cannot resolve, then report the error to help you are about the usage, the setting, etc.. D The...when the Accuracy Calibration is advisable to print the PrintĆQuality Plot to the HP Response Center or the nearest HP Support Office. What Can I do when a System Error Code Appears on that component/assembly passes, you have the following information ready: D ...
...failed. For information on solving PrintĆQuality problems ' Chapter 6. Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-3 Have you ? When reporting the error, have an error code which you cannot resolve, then report the error to help you are about the usage, the setting, etc.. D The...when the Accuracy Calibration is advisable to print the PrintĆQuality Plot to the HP Response Center or the nearest HP Support Office. What Can I do when a System Error Code Appears on that component/assembly passes, you have the following information ready: D ...
Service Manual
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...information. D There is sometimes an EEROM error when you switch on the Printer (normally shows up as a Steady EK error): 1 Switch on the Printer, allow it to detect if the EEROM is probably faulty. Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-9 If a Steady EK error appears during the bench run or other...Ćon LED sequence, and switch off the Printer. (You are sure that the EEROM has not been corrupted. You just need to find the cause: D There is always an EEROM error when you continue getting the same error code, replace the electronics module ' page 8Ć13...
...information. D There is sometimes an EEROM error when you switch on the Printer (normally shows up as a Steady EK error): 1 Switch on the Printer, allow it to detect if the EEROM is probably faulty. Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-9 If a Steady EK error appears during the bench run or other...Ćon LED sequence, and switch off the Printer. (You are sure that the EEROM has not been corrupted. You just need to find the cause: D There is always an EEROM error when you continue getting the same error code, replace the electronics module ' page 8Ć13...
Service Manual
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... by doing the various tests or replacing parts (which may have the following information ready: D Model and Serial Number of the ROM SIMM. 2-2 HP DesignJet 430, 450C and 455CA Printers System Error Codes So if there is not documented in later revisions. D Which software application the customer is using . D Additional comments about the usage, the setting...
... by doing the various tests or replacing parts (which may have the following information ready: D Model and Serial Number of the ROM SIMM. 2-2 HP DesignJet 430, 450C and 455CA Printers System Error Codes So if there is not documented in later revisions. D Which software application the customer is using . D Additional comments about the usage, the setting...
Service Manual
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... E F READY ALIGN MEDIA LOAD MEDIA ERROR K GROUP L M CARTRIDGES DATA MEDIA A FAST B NORMAL C BEST G PAPER H FILM I COATED J GLOSSY N ROLL O SHEET 5 PRINT QUALITY 6 MEDIA TYPE 7 MEDIA SOURCE LED Symbols: Off On (Steady) Flashing LED Letters: D K E L F M A G N B H O C I J LEDĆCode Examples: Flashing KLM LEDs K, L and M are on. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-3 Steady DEL LEDs D, E and L are...
... E F READY ALIGN MEDIA LOAD MEDIA ERROR K GROUP L M CARTRIDGES DATA MEDIA A FAST B NORMAL C BEST G PAPER H FILM I COATED J GLOSSY N ROLL O SHEET 5 PRINT QUALITY 6 MEDIA TYPE 7 MEDIA SOURCE LED Symbols: Off On (Steady) Flashing LED Letters: D K E L F M A G N B H O C I J LEDĆCode Examples: Flashing KLM LEDs K, L and M are on. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-3 Steady DEL LEDs D, E and L are...
Service Manual
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... to find information on the subcode. Possible causes: D RAM SIMM installed is not an original HP supported part. Possible causes: D Cartridges faulty or badly seated. D Faulty electronics module. 2-4 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B H O C I J Steady DL Ready + Data: Cartridge Continuity Test Failure. D Faulty RAM SIMM. In order to troubleshoot. In order to get...
... to find information on the subcode. Possible causes: D RAM SIMM installed is not an original HP supported part. Possible causes: D Cartridges faulty or badly seated. D Faulty electronics module. 2-4 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B H O C I J Steady DL Ready + Data: Cartridge Continuity Test Failure. D Faulty RAM SIMM. In order to troubleshoot. In order to get...
Service Manual
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... functioning correctly, it . If the Line sensor is bad, try to Chapter 7 for the current plot. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-5 Refer to clean the black cartridge or replace it will have problems reading the accuracy calibration print. D Make ...M A G N B H O C I J Steady DFK Ready + Load Media + Cartridges: Mechanical Problem. D Make sure that the quality of the RAM SIMMs. If this error code appeared while performing the Accuracy Calibration: D Check that the line sensor on the carriage is good. D Faulty Electronics Module.
... functioning correctly, it . If the Line sensor is bad, try to Chapter 7 for the current plot. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-5 Refer to clean the black cartridge or replace it will have problems reading the accuracy calibration print. D Make ...M A G N B H O C I J Steady DFK Ready + Load Media + Cartridges: Mechanical Problem. D Make sure that the quality of the RAM SIMMs. If this error code appeared while performing the Accuracy Calibration: D Check that the line sensor on the carriage is good. D Faulty Electronics Module.
Service Manual
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... configuration plot in correct orientation? D If this error remains, report the problem to your HP Response Center. The bailĆlift system is unable to raise or lower the bail. (It is the carriage that covers about 600 error codes. D Use the bail cycle test to help ...Error that tests to see whether the bail is in the correct position by trying to knock against it.) Possible causes: D Check the bailĆlift system to see if it is working correctly. Include setup sheet and service configuration plot in report. 2-6 HP DesignJet 430, 450C and 455CA Printers System Error Codes...
... configuration plot in correct orientation? D If this error remains, report the problem to your HP Response Center. The bailĆlift system is unable to raise or lower the bail. (It is the carriage that covers about 600 error codes. D Use the bail cycle test to help ...Error that tests to see whether the bail is in the correct position by trying to knock against it.) Possible causes: D Check the bailĆlift system to see if it is working correctly. Include setup sheet and service configuration plot in report. 2-6 HP DesignJet 430, 450C and 455CA Printers System Error Codes...
Service Manual
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...G N B H O C I J Steady EFL Align Media + Load Media + Data: Error reading Centronics I J Steady DKL Ready + Cartridges + Data: Mark Encoder not detected. Probably due to your HP Response Center. Possible causes: D Incorrect configuration in report. Include setup sheet and service configuration plot... G N B H O C I J Steady DFL Ready + Load Media + Data: There is dirty or missing. D Error in the Centronics Communications. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-7 D The drive roller has shifted slightly from the expected position (mechanics).
...G N B H O C I J Steady EFL Align Media + Load Media + Data: Error reading Centronics I J Steady DKL Ready + Cartridges + Data: Mark Encoder not detected. Probably due to your HP Response Center. Possible causes: D Incorrect configuration in report. Include setup sheet and service configuration plot... G N B H O C I J Steady DFL Ready + Load Media + Data: There is dirty or missing. D Error in the Centronics Communications. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-7 D The drive roller has shifted slightly from the expected position (mechanics).
Service Manual
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... main PCA is not present. For more information ' page 1Ć8. D The Calibrations in order to Chapter 5). 2-8 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B H O C I J Steady EKL Align Media + Cartridges + Data: Model ID not configured. Possible causes: D Switch the Printer OFF and ON again and see if that it must be done. D Faulty or badly connected...
... main PCA is not present. For more information ' page 1Ć8. D The Calibrations in order to Chapter 5). 2-8 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B H O C I J Steady EKL Align Media + Cartridges + Data: Model ID not configured. Possible causes: D Switch the Printer OFF and ON again and see if that it must be done. D Faulty or badly connected...
Service Manual
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... belt to a media jam. D K E L F M A G N B H O C I J Steady DEM Ready + Align Media + Media: YĆaxis Movement Error. D Faulty Electronics Module. D Turn the Printer off. Check for problems with the Cutter Assembly. Remove dirt from the slider rod and chassis beam. D K E L F M A G N B H O C I...carriage along the carriage axis. Apply oil (Anderol 4068, HP part number: 6040Ć0858) to check for any binding due to slip. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-9 D Remove dirt from the pulley that the encoder...
... belt to a media jam. D K E L F M A G N B H O C I J Steady DEM Ready + Align Media + Media: YĆaxis Movement Error. D Faulty Electronics Module. D Turn the Printer off. Check for problems with the Cutter Assembly. Remove dirt from the slider rod and chassis beam. D K E L F M A G N B H O C I...carriage along the carriage axis. Apply oil (Anderol 4068, HP part number: 6040Ć0858) to check for any binding due to slip. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-9 D Remove dirt from the pulley that the encoder...
Service Manual
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... badly connected trailing cable. D Faulty Line Sensor. D Faulty Electronics Module. 2-10 HP DesignJet 430, 450C and 455CA Printers System Error Codes D Incorrect routing of the motor cables. D Electrical noise in motors. D Motor received an electrostatic discharge while operating. D Trailing Cable received an electrostatic discharge while the Printer was operating. D Faulty motor encoder. D K E L F M A G N B H O C I J Steady EFM Align Media + Load...
... badly connected trailing cable. D Faulty Line Sensor. D Faulty Electronics Module. 2-10 HP DesignJet 430, 450C and 455CA Printers System Error Codes D Incorrect routing of the motor cables. D Electrical noise in motors. D Motor received an electrostatic discharge while operating. D Trailing Cable received an electrostatic discharge while the Printer was operating. D Faulty motor encoder. D K E L F M A G N B H O C I J Steady EFM Align Media + Load...
Service Manual
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You can perform a failure analysis by interpreting the LED error code. (Details ' Chapter 2.) Self Test and Normal Initialization The powerĆon self test and initialization procedure does the following: 1 Initializes the servo processor. 2 ...and interrupt tracking. 6 Tests the ROM checksum. 7 Causes the main processor to accept media. 4-2 HP DesignJet 430, 450C and 455CA Printers Service Tests Does not eject roll media if loaded. 13 Checks the media sensor. 14 Sets the Printer to initialize certain firmware modules. 8 Performs a subset of the electrical service test. 9 Checks the ...
You can perform a failure analysis by interpreting the LED error code. (Details ' Chapter 2.) Self Test and Normal Initialization The powerĆon self test and initialization procedure does the following: 1 Initializes the servo processor. 2 ...and interrupt tracking. 6 Tests the ROM checksum. 7 Causes the main processor to accept media. 4-2 HP DesignJet 430, 450C and 455CA Printers Service Tests Does not eject roll media if loaded. 13 Checks the media sensor. 14 Sets the Printer to initialize certain firmware modules. 8 Performs a subset of the electrical service test. 9 Checks the ...
Service Manual
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...error code will check some of the electrical components of the electronics module. Perform the Electrical test as follows: 1 In service mode 2, press Electrical Test (Form Feed Key). 2 The test will start and the Printer will appear on the frontĆpanel. Refer to Chapter 2 in order to correctly troubleshoot the failure. 4-24 HP DesignJet... 430, 450C and 455CA Printers Service Tests THIS TEST HAS BEEN FOUND TO BE ...
...error code will check some of the electrical components of the electronics module. Perform the Electrical test as follows: 1 In service mode 2, press Electrical Test (Form Feed Key). 2 The test will start and the Printer will appear on the frontĆpanel. Refer to Chapter 2 in order to correctly troubleshoot the failure. 4-24 HP DesignJet... 430, 450C and 455CA Printers Service Tests THIS TEST HAS BEEN FOUND TO BE ...
Service Manual
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...to correctly troubleshoot the failure. Refer to Chapter 2 in the EEROM. You can view this information on the frontĆpanel. Service Tests HP DesignJet 430, 450C and 455CA Printers 4-25 Perform the Servo/Encoder test as follows: 1 In service mode 2, press Servo/Encoder Test (Media Type Key). 2 The test... maximum PWM of the test, you must print the Service Configuration Plot (Print Quality and Media Type keys). 4 If the test fails, an error code will be saved in the X and YĆaxis. Servo/Encoder Test The servo/encoder test performs the following: D MediaĆaxis encoder test...
...to correctly troubleshoot the failure. Refer to Chapter 2 in the EEROM. You can view this information on the frontĆpanel. Service Tests HP DesignJet 430, 450C and 455CA Printers 4-25 Perform the Servo/Encoder test as follows: 1 In service mode 2, press Servo/Encoder Test (Media Type Key). 2 The test... maximum PWM of the test, you must print the Service Configuration Plot (Print Quality and Media Type keys). 4 If the test fails, an error code will be saved in the X and YĆaxis. Servo/Encoder Test The servo/encoder test performs the following: D MediaĆaxis encoder test...
Service Manual
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... HP DesignJet 430, 450C and 455CA Printers Service Tests If the Printer is to be configured as a DesignJet 455CA (LFP) Printer, hold the Media Source key down and press the two Color Configuration (Print Quality + Media Type) keys at the same time. If the Printer is no indication that it was successful. If the Printer is still incorrectly configured then Error Code...
... HP DesignJet 430, 450C and 455CA Printers Service Tests If the Printer is to be configured as a DesignJet 455CA (LFP) Printer, hold the Media Source key down and press the two Color Configuration (Print Quality + Media Type) keys at the same time. If the Printer is no indication that it was successful. If the Printer is still incorrectly configured then Error Code...
Service Manual
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... contains the following information: DesignJet 4XX Service Configuration Plot Firmware Release: X.XX.XX SPROC release: X.X (Servo-Processor Code revision number.) EEROM Contents EEROM CONTENTS (This is for the Printer design engineers to interpret.) NOTE: All EEPROM Parameters are since last EEROM Reset. Number of Power Cycles: Number of Color Plots: Number of Black...) PWM: 62 Encoder-Tests Maximum X-Axis (Media-Axis) PWM: 62 X-axis Calibration: Amp1 = 7.467, Phase1 = -0.450, Amp2 = 8.956, Phase2 = 2.325, Factor = -0.000500 Service Tests HP DesignJet 430, 450C and 455CA Printers 4-29
... contains the following information: DesignJet 4XX Service Configuration Plot Firmware Release: X.XX.XX SPROC release: X.X (Servo-Processor Code revision number.) EEROM Contents EEROM CONTENTS (This is for the Printer design engineers to interpret.) NOTE: All EEPROM Parameters are since last EEROM Reset. Number of Power Cycles: Number of Color Plots: Number of Black...) PWM: 62 Encoder-Tests Maximum X-Axis (Media-Axis) PWM: 62 X-axis Calibration: Amp1 = 7.467, Phase1 = -0.450, Amp2 = 8.956, Phase2 = 2.325, Factor = -0.000500 Service Tests HP DesignJet 430, 450C and 455CA Printers 4-29
Service Manual
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...HP inkjet plotters. secondary colorsąRed, blue, green. SIMMąSingle InĆline Memory Module. special paperąA paper specifically develĆ oped by HP...Misalignment. SPROCąServoĆProcessor Code. XĆaxis calibrationąAccuracy ...error shows up as jagged vertical lines. UARTąUniversal Asynchronous Receiver Transmitter. unidirectional print modeąA print mode in Normal mode, it may advance a full swath or half a swath, depending on the Latin alphabet. VLSąVerticalĆline straightness. HP DesignJet 2500CP and 2000CP Printers...
...HP inkjet plotters. secondary colorsąRed, blue, green. SIMMąSingle InĆline Memory Module. special paperąA paper specifically develĆ oped by HP...Misalignment. SPROCąServoĆProcessor Code. XĆaxis calibrationąAccuracy ...error shows up as jagged vertical lines. UARTąUniversal Asynchronous Receiver Transmitter. unidirectional print modeąA print mode in Normal mode, it may advance a full swath or half a swath, depending on the Latin alphabet. VLSąVerticalĆline straightness. HP DesignJet 2500CP and 2000CP Printers...
Service Manual
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... swelling of belt, 9Ć3 System Error Codes, 1Ć3, 2Ć2 system errors, number of, service configuration plot, 4Ć29 T tape on cartridges, 1Ć5 test, service, 4Ć3 Tests, Service, 1Ć3 thermistor circuit, 10Ć4 thetaĆZ error, 6Ć8 thinĆfilm damage, 1Ć5 Tools, 8Ć5 top cover, removing, 8Ć8 Trailing Cable mispositioned, 1Ć4 HP DesignJet 430, 450C and 455CA Printers
... swelling of belt, 9Ć3 System Error Codes, 1Ć3, 2Ć2 system errors, number of, service configuration plot, 4Ć29 T tape on cartridges, 1Ć5 test, service, 4Ć3 Tests, Service, 1Ć3 thermistor circuit, 10Ć4 thetaĆZ error, 6Ć8 thinĆfilm damage, 1Ć5 Tools, 8Ć5 top cover, removing, 8Ć8 Trailing Cable mispositioned, 1Ć4 HP DesignJet 430, 450C and 455CA Printers
Service Manual
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part number, 7Ć16 trailing cable, 4Ć3, 10Ć4 guide, removing, 8Ć36 removing, 8Ć34 translucent, media, 6Ć17 Troubleshooting, 1Ć1 Cartridges, 6Ć2 Error Codes, 2Ć2 troubleshooting, print quality, 6Ć16 Troubleshooting Checklist, Print Quality, 6Ć2 TTOE, 6Ć17 U uneven fill density, 6Ć16 usage, level of, 9Ć2 User Messages... 10Ć7 X XĆaxis calibration, service configuration plot, 4Ć29 XĆaxis Motor, part number, 7Ć12 Y YĆaxis Motor, part number, 7Ć12 HP DesignJet 430, 450C and 455CA Printers Index-9
part number, 7Ć16 trailing cable, 4Ć3, 10Ć4 guide, removing, 8Ć36 removing, 8Ć34 translucent, media, 6Ć17 Troubleshooting, 1Ć1 Cartridges, 6Ć2 Error Codes, 2Ć2 troubleshooting, print quality, 6Ć16 Troubleshooting Checklist, Print Quality, 6Ć2 TTOE, 6Ć17 U uneven fill density, 6Ć16 usage, level of, 9Ć2 User Messages... 10Ć7 X XĆaxis calibration, service configuration plot, 4Ć29 XĆaxis Motor, part number, 7Ć12 Y YĆaxis Motor, part number, 7Ć12 HP DesignJet 430, 450C and 455CA Printers Index-9