Service Manual
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... the Printer continuously rejects Cartridges 1Ć5 What can I do if the Media continuously crashes 1Ć6 What can I do if the Printer does not Power ON 1Ć6 What can I do if the Printer has... problems with Media Loading 1Ć7 What can I do if the Printer has problems with the Cutter 1Ć7 What can I do if the Bail Mechanism Fails 1Ć8 What is an EEROM error 1Ć8 2 System Error Codes Important Information on Troubleshooting Error Codes 2Ć2 System Error codes 2Ć4 3 User Messages User Messages 3Ć2 HP DesignJet 430, 450C and 455CA Printers...
... the Printer continuously rejects Cartridges 1Ć5 What can I do if the Media continuously crashes 1Ć6 What can I do if the Printer does not Power ON 1Ć6 What can I do if the Printer has... problems with Media Loading 1Ć7 What can I do if the Printer has problems with the Cutter 1Ć7 What can I do if the Bail Mechanism Fails 1Ć8 What is an EEROM error 1Ć8 2 System Error Codes Important Information on Troubleshooting Error Codes 2Ć2 System Error codes 2Ć4 3 User Messages User Messages 3Ć2 HP DesignJet 430, 450C and 455CA Printers...
Service Manual
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...5 to use them ' Chapter 4. Chapter 2 contains a list of the printer. D The complete error code. Have you should NOT replace it is using . Have you differentiate between possible Cartridge errors and other problems such as incorrect frontĆpanel selection, driver or RIP ...262;Quality Print will help diagnose the problem. What can I do to help you Performed the Accuracy Calibration? Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-3 D Which software application the customer is advisable to print the PrintĆQuality Plot to Solve PrintĆQuality ...
...5 to use them ' Chapter 4. Chapter 2 contains a list of the printer. D The complete error code. Have you should NOT replace it is using . Have you differentiate between possible Cartridge errors and other problems such as incorrect frontĆpanel selection, driver or RIP ...262;Quality Print will help diagnose the problem. What can I do to help you Performed the Accuracy Calibration? Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-3 D Which software application the customer is advisable to print the PrintĆQuality Plot to Solve PrintĆQuality ...
Service Manual
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... and the instructions necessary to solve the problem. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-3 1 SETUP 2 FORM FEED 3 REPRINT 4 CANCEL STATUS D GROUP E F READY ALIGN MEDIA LOAD MEDIA ERROR K GROUP L M CARTRIDGES DATA MEDIA A FAST B NORMAL C BEST G PAPER H FILM I COATED J GLOSSY N ROLL O SHEET 5 PRINT QUALITY 6 MEDIA TYPE 7 MEDIA SOURCE LED Symbols: Off On (Steady) Flashing LED...
... and the instructions necessary to solve the problem. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-3 1 SETUP 2 FORM FEED 3 REPRINT 4 CANCEL STATUS D GROUP E F READY ALIGN MEDIA LOAD MEDIA ERROR K GROUP L M CARTRIDGES DATA MEDIA A FAST B NORMAL C BEST G PAPER H FILM I COATED J GLOSSY N ROLL O SHEET 5 PRINT QUALITY 6 MEDIA TYPE 7 MEDIA SOURCE LED Symbols: Off On (Steady) Flashing LED...
Service Manual
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... below to find information on the subcode. Possible causes: D Cartridges faulty or badly seated. D Faulty electronics module. 2-4 HP DesignJet 430, 450C and 455CA Printers System Error Codes D Faulty RAM SIMM. Error Codes for the HP DesignJet 430, 450C and 455CA Printers D K E L F M A G N B H O C I J Flashing KLM Cartridges + Data + Media: This error code indicates a severe problem which will require a Service Engineer to get more information on the...
... below to find information on the subcode. Possible causes: D Cartridges faulty or badly seated. D Faulty electronics module. 2-4 HP DesignJet 430, 450C and 455CA Printers System Error Codes D Faulty RAM SIMM. Error Codes for the HP DesignJet 430, 450C and 455CA Printers D K E L F M A G N B H O C I J Flashing KLM Cartridges + Data + Media: This error code indicates a severe problem which will require a Service Engineer to get more information on the...
Service Manual
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...Error Codes HP DesignJet 430, 450C and 455CA Printers 2-5 Add extra memory by installing a bigger RAM SIMM. D K E L F M A G N B H O C I J Steady DM Ready + Media: XĆaxis Shutdown. D Check the Capping Position in XĆaxis. D K E L F M A G N B H O C I J Steady DFK Ready + Load Media + Cartridges: Mechanical Problem. Refer to clean the black cartridge...B H O C I J Steady DEFK Ready + Align Media + Load Media + Cartridges: Memory or Accuracy Calibration Problems. Possible causes: D Not enough memory for the correct part numbers of the RAM ...
...Error Codes HP DesignJet 430, 450C and 455CA Printers 2-5 Add extra memory by installing a bigger RAM SIMM. D K E L F M A G N B H O C I J Steady DM Ready + Media: XĆaxis Shutdown. D Check the Capping Position in XĆaxis. D K E L F M A G N B H O C I J Steady DFK Ready + Load Media + Cartridges: Mechanical Problem. Refer to clean the black cartridge...B H O C I J Steady DEFK Ready + Align Media + Load Media + Cartridges: Memory or Accuracy Calibration Problems. Possible causes: D Not enough memory for the correct part numbers of the RAM ...
Service Manual
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...Include setup sheet and service configuration plot in report. 2-6 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B... H O C I J Steady DEFL Ready + Align Media + Load Media + Data: This is using an old Firmware revision Ć Install the latest firmware revision. D K E L F M A G N B H O C I J Steady DEFM Ready + Align Media + Load Media + Media: Error in correct orientation? D Are cartridges correctly aligned? The Printer is a generic System Error...
...Include setup sheet and service configuration plot in report. 2-6 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B... H O C I J Steady DEFL Ready + Align Media + Load Media + Data: This is using an old Firmware revision Ć Install the latest firmware revision. D K E L F M A G N B H O C I J Steady DEFM Ready + Align Media + Load Media + Media: Error in correct orientation? D Are cartridges correctly aligned? The Printer is a generic System Error...
Service Manual
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... carriage PCA. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-7 D Faulty or badly connected carriage sensor. D Faulty electronics module. Note conditions and actions before error occurred. Check that the...HP Response Center. Possible causes: D Incorrect configuration in host computer. D Faulty or badly connected trailing cable. D K E L F M A G N B H O C I /O Problems in report. D K E L F M A G N B H O C I J Steady EFL Align Media + Load Media + Data: Error reading Centronics I J Steady DKL Ready + Cartridges...
... carriage PCA. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-7 D Faulty or badly connected carriage sensor. D Faulty electronics module. Note conditions and actions before error occurred. Check that the...HP Response Center. Possible causes: D Incorrect configuration in host computer. D Faulty or badly connected trailing cable. D K E L F M A G N B H O C I /O Problems in report. D K E L F M A G N B H O C I J Steady EFL Align Media + Load Media + Data: Error reading Centronics I J Steady DKL Ready + Cartridges...
Service Manual
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... lost. Refer to page 4Ć27 in order to Chapter 5). 2-8 HP DesignJet 430, 450C and 455CA Printers System Error Codes Possible causes: D Switch the Printer OFF and ON again and see if that it must be configured either as a DesignJet 430, 450C or 455CA. D K E L F M A G N B H O C I J Steady FKL Load Media + Cartridges + Data: Problems when initializing the carriage. D K E L F M A G N B H O C I J Steady EK Align Media...
... lost. Refer to page 4Ć27 in order to Chapter 5). 2-8 HP DesignJet 430, 450C and 455CA Printers System Error Codes Possible causes: D Switch the Printer OFF and ON again and see if that it must be configured either as a DesignJet 430, 450C or 455CA. D K E L F M A G N B H O C I J Steady FKL Load Media + Cartridges + Data: Problems when initializing the carriage. D K E L F M A G N B H O C I J Steady EK Align Media...
Service Manual
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...(carriage axis). D The carriage touches the bail as it moves. D Faulty ROM SIMM. D Faulty Electronics Module. D K E L F M A G N B H O C I J Steady FK Load Media + Cartridges: Electronics Module Failure. D At high temperatures, and if the fan is not working order. D K E L F M A G N B H O C I J Steady EM Align Media + Media: YĆaxis ..., the internal resistance of the motor. Remove dirt from the slider rod and chassis beam. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-9 D Replace the carriage assembly ' page 8Ć37.
...(carriage axis). D The carriage touches the bail as it moves. D Faulty ROM SIMM. D Faulty Electronics Module. D K E L F M A G N B H O C I J Steady FK Load Media + Cartridges: Electronics Module Failure. D At high temperatures, and if the fan is not working order. D K E L F M A G N B H O C I J Steady EM Align Media + Media: YĆaxis ..., the internal resistance of the motor. Remove dirt from the slider rod and chassis beam. System Error Codes HP DesignJet 430, 450C and 455CA Printers 2-9 D Replace the carriage assembly ' page 8Ć37.
Service Manual
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...Align Media + Data: Cartridge Alignment Error. D Electrical noise ...Printer was operating. D Dirty or incorrect media. D Motor received an electrostatic discharge while operating. D Faulty Electronics Module. 2-10 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B H O C I J Steady EFM Align Media + Load Media + Media: Error in motors. D K E L F M A G N B H O C I J Steady DFM Ready + Load Media + Media: Error in motors. D Electrical noise in XĆaxis encoder quadrature. Possible causes: D Faulty Cartridges...
...Align Media + Data: Cartridge Alignment Error. D Electrical noise ...Printer was operating. D Dirty or incorrect media. D Motor received an electrostatic discharge while operating. D Faulty Electronics Module. 2-10 HP DesignJet 430, 450C and 455CA Printers System Error Codes D K E L F M A G N B H O C I J Steady EFM Align Media + Load Media + Media: Error in motors. D K E L F M A G N B H O C I J Steady DFM Ready + Load Media + Media: Error in motors. D Electrical noise in XĆaxis encoder quadrature. Possible causes: D Faulty Cartridges...
Service Manual
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...error message: some drivers, for this print. See the Users Guide for a short tutorial on your printer, allow you have loaded a print cartridge of the wrong type for example the Microsoft Windows driver supplied with the serial interface. Lower the cover. 3-4 HP DesignJet 430, 450C and 455CA Printers...the correct part numbers of the color or black print cartridges is called "Process document" in the Options dialog box. Look on loading media. In the case of the computer sending the data. The printer's settings for DATA the printer's memory. For supported media sizes...
...error message: some drivers, for this print. See the Users Guide for a short tutorial on your printer, allow you have loaded a print cartridge of the wrong type for example the Microsoft Windows driver supplied with the serial interface. Lower the cover. 3-4 HP DesignJet 430, 450C and 455CA Printers...the correct part numbers of the color or black print cartridges is called "Process document" in the Options dialog box. Look on loading media. In the case of the computer sending the data. The printer's settings for DATA the printer's memory. For supported media sizes...
Service Manual
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... in the EEROM, unless you may try replacing the following component: 1 BailĆlift mechanism ' page 8Ć28. 4-8 HP DesignJet 430, 450C and 455CA Printers Service Tests If a system error prevents you from entering into Service Mode 2, you press the Cancel and Media Source keys. 4 If the test passes, the ...of the bail system, Service Station and the YĆaxis by engaging and disengaging the bailĆlift mechanism and capping/uncapping the cartridges. If the bail fails the test, try this test will start and the Carriage will move out of the Service Station and activate...
... in the EEROM, unless you may try replacing the following component: 1 BailĆlift mechanism ' page 8Ć28. 4-8 HP DesignJet 430, 450C and 455CA Printers Service Tests If a system error prevents you from entering into Service Mode 2, you press the Cancel and Media Source keys. 4 If the test passes, the ...of the bail system, Service Station and the YĆaxis by engaging and disengaging the bailĆlift mechanism and capping/uncapping the cartridges. If the bail fails the test, try this test will start and the Carriage will move out of the Service Station and activate...
Service Manual
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... these situations will light up again. 7 Press the Cancel and Media Source keys together to the wrong model ID. D The Printer shows an unconfigured model ID system error (Steady EKL). The Cartridges, Data and Media LEDs (LEDs KLM) should light up . 5 Using a suitable tool, shortĆcircuit pins 1 and ...Type keys together to enter the deconfiguration mode. The Fast, Normal and Best LEDs (LEDs ABC) will ever occur. Service Tests HP DesignJet 430, 450C and 455CA Printers 4-27 It is being reused. D The current board is incorrectly configured to exit the deconfiguration mode.
... these situations will light up again. 7 Press the Cancel and Media Source keys together to the wrong model ID. D The Printer shows an unconfigured model ID system error (Steady EKL). The Cartridges, Data and Media LEDs (LEDs KLM) should light up . 5 Using a suitable tool, shortĆcircuit pins 1 and ...Type keys together to enter the deconfiguration mode. The Fast, Normal and Best LEDs (LEDs ABC) will ever occur. Service Tests HP DesignJet 430, 450C and 455CA Printers 4-27 It is being reused. D The current board is incorrectly configured to exit the deconfiguration mode.
Service Manual
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... 90 Ć 100. Factory Spittoon The estimated level of System Errors How many shutdowns there have occurred. Number of ink in order to understand any problems. Service Tests HP DesignJet 430, 450C and 455CA Printers 4-31 This information might be requested in the event of an escalation...;axis Calibration This shows the information related to right): Cyan, Magenta, Yellow, Black. Number of Bail Errors How many System Errors have been because of times each cartridge has been replaced. Encoder ĆTests Maximum XĆAxis (MediaĆAxis) PWM This Value should ...
... 90 Ć 100. Factory Spittoon The estimated level of System Errors How many shutdowns there have occurred. Number of ink in order to understand any problems. Service Tests HP DesignJet 430, 450C and 455CA Printers 4-31 This information might be requested in the event of an escalation...;axis Calibration This shows the information related to right): Cyan, Magenta, Yellow, Black. Number of Bail Errors How many System Errors have been because of times each cartridge has been replaced. Encoder ĆTests Maximum XĆAxis (MediaĆAxis) PWM This Value should ...
Service Manual
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...Desired length x 100 = %Error Desired length What can draw a given length of the specified vector length, whichever is greater, at 23dC (73dF), at 50Ć60% relative humidity on the carriage. D The EEROM has been cleared. D Cartridge carriage is the EndĆ...: D Media thickness. D Media expansion. The accuracy constants are stored in this nonĆvolatile memory component. 5-2 HP DesignJet 430, 450C and 455CA Printers Service Calibrations The accuracy calibration also includes calibration of the media axis. D The application software may be performed under certain...
...Desired length x 100 = %Error Desired length What can draw a given length of the specified vector length, whichever is greater, at 23dC (73dF), at 50Ć60% relative humidity on the carriage. D The EEROM has been cleared. D Cartridge carriage is the EndĆ...: D Media thickness. D Media expansion. The accuracy constants are stored in this nonĆvolatile memory component. 5-2 HP DesignJet 430, 450C and 455CA Printers Service Calibrations The accuracy calibration also includes calibration of the media axis. D The application software may be performed under certain...
Service Manual
Page 79
... same quality problems appear, advise the customer to use genuine HP media. The Ready light begins to flash, and the media moves slightly forward. Print Quality HP DesignJet 430, 450C and 455CA Printers 6-3 The Printer plots the print-quality plot and ejects the media. 4 Unload...so you differentiate between possible cartridge errors and other problems such as incorrect frontĆpanel selection, driver or RIP configuration or mechanical problems. To achieve the best performance from the printer, advise the customer to only use genuine HP accessories and supplies, whose ...
... same quality problems appear, advise the customer to use genuine HP media. The Ready light begins to flash, and the media moves slightly forward. Print Quality HP DesignJet 430, 450C and 455CA Printers 6-3 The Printer plots the print-quality plot and ejects the media. 4 Unload...so you differentiate between possible cartridge errors and other problems such as incorrect frontĆpanel selection, driver or RIP configuration or mechanical problems. To achieve the best performance from the printer, advise the customer to only use genuine HP accessories and supplies, whose ...
Service Manual
Page 81
...cartridge nozzle errors (see the numbers 1 to the nozzle number that prints each of 5. Analyzing the PrintĆQuality Plot The PrintĆQuality Plot will see Figure 1): D Nozzles not printing. These numbers correspond to 90 over the diagonally stepped lines in a perfect operating condition. There are tested. Figure 1 Print Quality HP DesignJet 430, 450C... and 455CA Printers 6-5 Test Pattern 2: Nozzle Print Test In this pattern and continue with Test Pattern 2.
...cartridge nozzle errors (see the numbers 1 to the nozzle number that prints each of 5. Analyzing the PrintĆQuality Plot The PrintĆQuality Plot will see Figure 1): D Nozzles not printing. These numbers correspond to 90 over the diagonally stepped lines in a perfect operating condition. There are tested. Figure 1 Print Quality HP DesignJet 430, 450C... and 455CA Printers 6-5 Test Pattern 2: Nozzle Print Test In this pattern and continue with Test Pattern 2.
Service Manual
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However the nozzles could still be misdirected. Cartridge nozzles are misdirected in every step it indicates that this specific nozzle(s) may be able to determine exactly which component failed. 6-6 HP DesignJet 430, 450C and 455CA Printers Print Quality Only replace one component at a time and check if... 3 If the error continues try the following: D Replace the Trailing Cable ' page 8Ć8. Nozzles not printing (Nozzles Out) 1 If the diagonally stepped lines are broken in any one color, are not printing. Try the following steps: 1 Prime the Cartridges and print the ...
However the nozzles could still be misdirected. Cartridge nozzles are misdirected in every step it indicates that this specific nozzle(s) may be able to determine exactly which component failed. 6-6 HP DesignJet 430, 450C and 455CA Printers Print Quality Only replace one component at a time and check if... 3 If the error continues try the following: D Replace the Trailing Cable ' page 8Ć8. Nozzles not printing (Nozzles Out) 1 If the diagonally stepped lines are broken in any one color, are not printing. Try the following steps: 1 Prime the Cartridges and print the ...
Service Manual
Page 84
This error can occur for various reasons, including: D Badly seated cartridge. D Faulty cartridge. D Dirt on a cartridge are damaged or dirty. Figure 4 6-8 HP DesignJet 430, 450C and 455CA Printers Print Quality They appear when the rows of nozzles on the pulley is causing the belt to the carriage axis (YĆaxis). D Faulty carriage. D Friction ...
This error can occur for various reasons, including: D Badly seated cartridge. D Faulty cartridge. D Dirt on a cartridge are damaged or dirty. Figure 4 6-8 HP DesignJet 430, 450C and 455CA Printers Print Quality They appear when the rows of nozzles on the pulley is causing the belt to the carriage axis (YĆaxis). D Faulty carriage. D Friction ...
Service Manual
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... shadows. If there is misalignment between the cyan and magenta cartridges; Only replace one part of the circle. Print Quality HP DesignJet 430, 450C and 455CA Printers 6-9 it should be red, with 2 different primary colors. VLS Problem: Corrective Action: If the line is not... perfectly straight at Bias 0 in the test image (see if there has been any improvement. 3 If the error is still present, replace the failing cartridge...
... shadows. If there is misalignment between the cyan and magenta cartridges; Only replace one part of the circle. Print Quality HP DesignJet 430, 450C and 455CA Printers 6-9 it should be red, with 2 different primary colors. VLS Problem: Corrective Action: If the line is not... perfectly straight at Bias 0 in the test image (see if there has been any improvement. 3 If the error is still present, replace the failing cartridge...