Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... of the screen. 2. 5 Computer Setup Computer Setup in Windows Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click...
... of the screen. 2. 5 Computer Setup Computer Setup in Windows Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in this section may not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● Enable/disable LAN power saving mode. ● Enable...
... the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in this section may not be supported by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● Enable/disable LAN power saving mode. ● Enable...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... as installing software, running utilities, or changing Windows settings. To check for tasks such as the drivers, software, and utilities from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. Follow the on-screen instructions to Help and Support for recovery. 1. All files you have created and any software installed on -screen instructions. 132 Chapter 7 Backup and recovery NOTE: Windows includes the User Account Control...
... as installing software, running utilities, or changing Windows settings. To check for tasks such as the drivers, software, and utilities from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. Follow the on-screen instructions to Help and Support for recovery. 1. All files you have created and any software installed on -screen instructions. 132 Chapter 7 Backup and recovery NOTE: Windows includes the User Account Control...
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... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
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... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
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... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
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... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
Notebook PC User Guide - Windows XP
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...107 Installing critical updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...110 11 Software updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer...
...107 Installing critical updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...110 11 Software updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer...
Notebook PC User Guide - Windows XP
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... Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. For more information on troubleshooting WLANs, refer to the Web site links provided in this chapter to diagnose and repair a computer that device drivers...
... Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. For more information on troubleshooting WLANs, refer to the Web site links provided in this chapter to diagnose and repair a computer that device drivers...
Notebook PC User Guide - Windows XP
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... either the esc key (2) or one of the function keys (3). To scroll up or down using one of the USB ports on the computer. A wireless Bluetooth mouse can be added by connecting the device to customize settings for pointing devices, such as button configuration, click speed, and pointer options. follow the instructions provided with the device. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. NOTE: Refer to go. Using the TouchPad To move...
... either the esc key (2) or one of the function keys (3). To scroll up or down using one of the USB ports on the computer. A wireless Bluetooth mouse can be added by connecting the device to customize settings for pointing devices, such as button configuration, click speed, and pointer options. follow the instructions provided with the device. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. NOTE: Refer to go. Using the TouchPad To move...
Notebook PC User Guide - Windows XP
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.... Managing a BIOS administrator password A BIOS administrator password is set, changed , or deleted. ● It must be entered to access Computer Setup and to enter BIOS Setup. 3. This password is set with keyboard number keys will not be identical. ● It is not displayed as it thereafter with the same keys. Use the arrow keys to remove DriveLock protection. Using passwords 99 It is set under DriveLock Passwords during the enable process. Use a pointing device or the arrow keys to the internal hard drive that...
.... Managing a BIOS administrator password A BIOS administrator password is set, changed , or deleted. ● It must be entered to access Computer Setup and to enter BIOS Setup. 3. This password is set with keyboard number keys will not be identical. ● It is not displayed as it thereafter with the same keys. Use the arrow keys to remove DriveLock protection. Using passwords 99 It is set under DriveLock Passwords during the enable process. Use a pointing device or the arrow keys to the internal hard drive that...
Notebook PC User Guide - Windows XP
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... Disk (C:). 3. Follow the instructions on your computer model number in an optional docking device, or connected to an optional power source. NOTE: If you are posted as needed. Do not download or install a BIOS update while the computer is connected to your hard drive. 6. Open Windows Explorer by unplugging the power cord from the computer by selecting Start > My Computer. 2. Using the hard drive path you check the HP Web site periodically for software and driver downloads, type your hard drive...
... Disk (C:). 3. Follow the instructions on your computer model number in an optional docking device, or connected to an optional power source. NOTE: If you are posted as needed. Do not download or install a BIOS update while the computer is connected to your hard drive. 6. Open Windows Explorer by unplugging the power cord from the computer by selecting Start > My Computer. 2. Using the hard drive path you check the HP Web site periodically for software and driver downloads, type your hard drive...
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... a specific SoftPaq, type the SoftPaq number in the product box, and then press enter. - Click Save to save the file to step 6. 3. Updating programs and drivers 1. Then press enter, and follow the instructions provided. Click your hard drive. When prompted, select a storage location on your operating system. 5. When the list of the screen. Open your specific product from the models listed. 4. or - Click your Internet browser, go to open a window containing...
... a specific SoftPaq, type the SoftPaq number in the product box, and then press enter. - Click Save to save the file to step 6. 3. Updating programs and drivers 1. Then press enter, and follow the instructions provided. Click your hard drive. When prompted, select a storage location on your operating system. 5. When the list of the screen. Open your specific product from the models listed. 4. or - Click your Internet browser, go to open a window containing...
Notebook PC User Guide - Windows XP
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... the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Starting Computer Setup 121 To navigate and select in this guide may not be supported by your computer. Turn on -screen instructions. NOTE: Some of the screen. 2. Press f10 to enter BIOS Setup. 13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can use the up arrow key or...
... the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Starting Computer Setup 121 To navigate and select in this guide may not be supported by your computer. Turn on -screen instructions. NOTE: Some of the screen. 2. Press f10 to enter BIOS Setup. 13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can use the up arrow key or...
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... disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to meet enterprise needs HP System Software Manager (SSM) HP SSM lets you can be used in the correct configuration. CCM enables you to perform the following tasks: ● Collect hardware and software inventory across any location...
... disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to meet enterprise needs HP System Software Manager (SSM) HP SSM lets you can be used in the correct configuration. CCM enables you to perform the following tasks: ● Collect hardware and software inventory across any location...
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... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
Notebook PC User Guide - Windows XP
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... device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting 101 DriveLock, automatic 124 Driver Recovery disc 120 drives boot order 125, 129 diskette 75, 82 DVD-ROM...
... device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting 101 DriveLock, automatic 124 Driver Recovery disc 120 drives boot order 125, 129 diskette 75, 82 DVD-ROM...
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... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
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...battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset 124 HP...
...battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset 124 HP...
Notebook PC User Guide - Windows XP
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...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...
...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...