HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...Shows the last 50 printer events on the control-panel display, starting with the most recent. PQ Prints a series of print-quality assessment pages that you can diagnose print cartridge-related problems. CARTRIDGE CHECK PAPER PATH SENSORS Shows the values of the trays. ENWW Diagnostics menu... 33 PAGE DISABLE Prints with one or more accurately by stopping the printer in mid-print cycle causes a jam that might ...
...Shows the last 50 printer events on the control-panel display, starting with the most recent. PQ Prints a series of print-quality assessment pages that you can diagnose print cartridge-related problems. CARTRIDGE CHECK PAPER PATH SENSORS Shows the values of the trays. ENWW Diagnostics menu... 33 PAGE DISABLE Prints with one or more accurately by stopping the printer in mid-print cycle causes a jam that might ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... cause print quality problems. ● Use only overhead transparencies recommended for use in the printer, causing damage to 120 g/m2 (32 lb bond). Transparencies ● Handle transparencies using HP Color LaserJet Soft Gloss paper with a colored coating that was added...tray that is not used must be compromised. Colored paper ● Colored paper should be of the printed colors. 76 Chapter 4 Printing tasks ENWW Do not use paper with this printer. If HP Color LaserJet Soft Gloss paper is configured for glossy paper. ● HP Color LaserJet 3600 and 3800 Series printers...
... cause print quality problems. ● Use only overhead transparencies recommended for use in the printer, causing damage to 120 g/m2 (32 lb bond). Transparencies ● Handle transparencies using HP Color LaserJet Soft Gloss paper with a colored coating that was added...tray that is not used must be compromised. Colored paper ● Colored paper should be of the printed colors. 76 Chapter 4 Printing tasks ENWW Do not use paper with this printer. If HP Color LaserJet Soft Gloss paper is configured for glossy paper. ● HP Color LaserJet 3600 and 3800 Series printers...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...problems. ● In either the software application or the printer driver, select Tough Paper as the media type, or print from a tray that recycled paper contain no more than the media specification recommended for this printer. CAUTION In general, do not use of recycled paper. Doing so can be printed face-down with this printer. HP LaserJet... Tough paper ● Use only HP LaserJet Tough paper with the bottom edge feeding in the tray with the side to the printer. Oils from your fingers deposited on the paper is...
...problems. ● In either the software application or the printer driver, select Tough Paper as the media type, or print from a tray that recycled paper contain no more than the media specification recommended for this printer. CAUTION In general, do not use of recycled paper. Doing so can be printed face-down with this printer. HP LaserJet... Tough paper ● Use only HP LaserJet Tough paper with the bottom edge feeding in the tray with the side to the printer. Oils from your fingers deposited on the paper is...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... basic status information for Windows 2000 and Windows XP. After you correct a problem with the link. You must have Internet access to a network. You can use the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to open... lower righthand corner of the media that is loaded in each tray. ● Supplies Details link: Opens the supplies status page to use the HP Easy Printer Care Software. HP Easy Printer Care Software sections The HP Easy Printer Care Software contains the sections described in the print cartridges and the...
... basic status information for Windows 2000 and Windows XP. After you correct a problem with the link. You must have Internet access to a network. You can use the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to open... lower righthand corner of the media that is loaded in each tray. ● Supplies Details link: Opens the supplies status page to use the HP Easy Printer Care Software. HP Easy Printer Care Software sections The HP Easy Printer Care Software contains the sections described in the print cartridges and the...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... correct and prevent these types of problems. To clean the printer using the above instructions. 7. Remove all paper from tray 1. 6. Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. NOTE If your printer has an automatic duplexer (HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn, and 3800dtn printers), go to highlight CREATE CLEANING...
... correct and prevent these types of problems. To clean the printer using the above instructions. 7. Remove all paper from tray 1. 6. Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. NOTE If your printer has an automatic duplexer (HP Color LaserJet 3000dn, 3000dtn, 3600dn, 3800dn, and 3800dtn printers), go to highlight CREATE CLEANING...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...TRAY 1 alternates with Description Recommended action A new, non-HP... contact HP Support. ...hp.com/go to cool. Wait 10 minutes for orange shipping locks on each end of using non-HP...HP supply is not working correctly. If you believe you turn the printer... on . 5. The first pending print job will be cancelled. Remove all pages and exiting Help, contact HP...HP supply, please go /anticounterfeit. At least one 1. lock attached. The printer...printer off and then on . If the error persists, contact HP Support. Contact HP... HP Support. A jam has occurred in the multipurpose tray....
...TRAY 1 alternates with Description Recommended action A new, non-HP... contact HP Support. ...hp.com/go to cool. Wait 10 minutes for orange shipping locks on each end of using non-HP...HP supply is not working correctly. If you believe you turn the printer... on . 5. The first pending print job will be cancelled. Remove all pages and exiting Help, contact HP...HP supply, please go /anticounterfeit. At least one 1. lock attached. The printer...printer off and then on . If the error persists, contact HP Support. Contact HP... HP Support. A jam has occurred in the multipurpose tray....
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... Data will be lost . 2. Series printers only with the card in the tray. 1. To print from the current tray, load the tray with the size and type indicated. 122 Chapter 8 Problem solving ENWW Press to continue printing. For the HP Color LaserJet 3000 and 3800 1. To print from the current tray, load the tray with the size and type indicated...
... Data will be lost . 2. Series printers only with the card in the tray. 1. To print from the current tray, load the tray with the size and type indicated. 122 Chapter 8 Problem solving ENWW Press to continue printing. For the HP Color LaserJet 3000 and 3800 1. To print from the current tray, load the tray with the size and type indicated...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...up to Ready or BUSY state. Wait for a tray that did not exist in the process of canceling a job. Turn the printer off then on the active data channel is set... that tracks the date and time. NOTE For the HP Color LaserJet 3600 Series printers, you turn on . Contact HP support. The printer is performing an internal test. You can be ANY ...change the date and time. If the problem persists, contact HP Support. Turn the printer off the printer. The printer automatically restarts at the end of these printers. CLEANING DISK X% COMPLETE alternates with To...
...up to Ready or BUSY state. Wait for a tray that did not exist in the process of canceling a job. Turn the printer off then on the active data channel is set... that tracks the date and time. NOTE For the HP Color LaserJet 3600 Series printers, you turn on . Contact HP support. The printer is performing an internal test. You can be ANY ...change the date and time. If the problem persists, contact HP Support. Turn the printer off the printer. The printer automatically restarts at the end of these printers. CLEANING DISK X% COMPLETE alternates with To...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... need to the Ready state after approximately 10 seconds. Load the cleaning page into tray 1. 2. Ready Incorrect The PIN number is paused. The printer is not supported. Event Log Empty SHOW EVENT LOG was not designed for this supply...printer is designed for a form feed. COLOR RFU FAILED An error has occurred during a firmware upgrade. 1. GENUINE HP SUPPLIES DESIGNED FOR alternates with a genuine HP supply that is paused, press Stop to eject these pages automatically. Contact the network administrator. If the problem persists, contact HP Support. The printer...
... need to the Ready state after approximately 10 seconds. Load the cleaning page into tray 1. 2. Ready Incorrect The PIN number is paused. The printer is not supported. Event Log Empty SHOW EVENT LOG was not designed for this supply...printer is designed for a form feed. COLOR RFU FAILED An error has occurred during a firmware upgrade. 1. GENUINE HP SUPPLIES DESIGNED FOR alternates with a genuine HP supply that is paused, press Stop to eject these pages automatically. Contact the network administrator. If the problem persists, contact HP Support. The printer...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... other than that permanent storage is turned on . Tray X is either not installed or not correctly installed in the printer. Programs and fonts can from another tray press Loading program X alternates with the name of memory for more information. If the problem persists, contact HP Support. See Configuring trays for a type Press and size other data...
... other than that permanent storage is turned on . Tray X is either not installed or not correctly installed in the printer. Programs and fonts can from another tray press Loading program X alternates with the name of memory for more information. If the problem persists, contact HP Support. See Configuring trays for a type Press and size other data...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... it in tray 1, but (override) was pressed. See Working with memory. No action necessary. A new, non-HP supply has been installed. To continue printing, press . 128 Chapter 8 Problem solving ENWW Tray 1 is empty and no other tray is testing a solenoid. or See Configuring trays for help ...FEED alternates with To continue press MANUALLY FEED alternates with To use another tray. For the HP Color LaserJet 3000 and 3800 Series printers only. Load media into tray 1, and press to continue. Media is in tray 1 to print second sides MEM TEST FAILURE REPLACE DIMM 1 Moving ...
... it in tray 1, but (override) was pressed. See Working with memory. No action necessary. A new, non-HP supply has been installed. To continue printing, press . 128 Chapter 8 Problem solving ENWW Tray 1 is empty and no other tray is testing a solenoid. or See Configuring trays for help ...FEED alternates with To continue press MANUALLY FEED alternates with To use another tray. For the HP Color LaserJet 3000 and 3800 Series printers only. Load media into tray 1, and press to continue. Media is in tray 1 to print second sides MEM TEST FAILURE REPLACE DIMM 1 Moving ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... HP Color LaserJet 3000 and 3800 Series printers only. map. MENU MAP Printing... USAGE PAGE PROCESSING DUPLEX JOB alternates with Do not grab paper until they come to the Ready state when the page has printed. The printer is generating the event log page. The printer is generating the RGB samples page. the designated tray. 130 Chapter 8 Problem...
... HP Color LaserJet 3000 and 3800 Series printers only. map. MENU MAP Printing... USAGE PAGE PROCESSING DUPLEX JOB alternates with Do not grab paper until they come to the Ready state when the page has printed. The printer is generating the event log page. The printer is generating the RGB samples page. the designated tray. 130 Chapter 8 Problem...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... to change size or type press TRAY XX EMPTY alternates with Ready TRAY XX OPEN Description Recommended action HP Color LaserJet 3000: The printer is set to COLOR IF ALLOWED and you to an hour. Press to clear the message. See Configuring trays for the correct size. HP Color LaserJet 3800: The message appears when the printer is set to stop this...
... to change size or type press TRAY XX EMPTY alternates with Ready TRAY XX OPEN Description Recommended action HP Color LaserJet 3000: The printer is set to COLOR IF ALLOWED and you to an hour. Press to clear the message. See Configuring trays for the correct size. HP Color LaserJet 3800: The message appears when the printer is set to stop this...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... storage device. In the PAPER HANDLING menu, configure the tray for which the tray is configured. printers only. 2. Replace the USB storage accessory. 4. USB Storage not functional HP Color LaserJet 3000 and 3800 Series printers only. If the message reappears, a problem might exist in use alternates with Ready The printer has detected that is different than the type for...
... storage device. In the PAPER HANDLING menu, configure the tray for which the tray is configured. printers only. 2. Replace the USB storage accessory. 4. USB Storage not functional HP Color LaserJet 3000 and 3800 Series printers only. If the message reappears, a problem might exist in use alternates with Ready The printer has detected that is different than the type for...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... to highlight JAM RECOVERY, and then press . 136 Chapter 8 Problem solving ENWW Jams Use this illustration to remove any duplicated pages. NOTE During the recovery process, the printer might reprint pages that you might want to reprint jammed pages. ... sure to troubleshoot jams in the printer. Press to clear jams, see Clearing jams. 1 6 5 2 3 4 Figure 8-1 Jam locations (printer shown without optional tray 3) 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path (for 2-sided printing) 6 Fuser Jam recovery This printer automatically provides jam recovery, a feature...
... to highlight JAM RECOVERY, and then press . 136 Chapter 8 Problem solving ENWW Jams Use this illustration to remove any duplicated pages. NOTE During the recovery process, the printer might reprint pages that you might want to reprint jammed pages. ... sure to troubleshoot jams in the printer. Press to clear jams, see Clearing jams. 1 6 5 2 3 4 Figure 8-1 Jam locations (printer shown without optional tray 3) 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path (for 2-sided printing) 6 Fuser Jam recovery This printer automatically provides jam recovery, a feature...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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.... The media is loaded incorrectly. See Replacing supplies and parts. An input tray is perforated or embossed. Remove any excess media from tray 2 or tray 3 are not adjusted correctly. Reset the printer and print the document again. Replace the media. The internal rollers from the... printing, you to replace supplies, or print a supplies status page to jam, contact HP Customer Support or your authorized HP service provider. 138 Chapter 8 Problem solving ENWW Feed single sheets from the tray. Remove the media, flex it, rotate it 180 degrees, or flip it . Replace...
.... The media is loaded incorrectly. See Replacing supplies and parts. An input tray is perforated or embossed. Remove any excess media from tray 2 or tray 3 are not adjusted correctly. Reset the printer and print the document again. Replace the media. The internal rollers from the... printing, you to replace supplies, or print a supplies status page to jam, contact HP Customer Support or your authorized HP service provider. 138 Chapter 8 Problem solving ENWW Feed single sheets from the tray. Remove the media, flex it, rotate it 180 degrees, or flip it . Replace...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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Jam in tray 2 or tray 3 1. Remove any jammed media. 3. 4. Pull out tray 2 and place it . 2. If the sheet is visible, remove it on a flat surface. Press to resume printing. If the optional tray 3 is installed, pull it out and place it and that the stack does not extend above the fill tabs. 5. If the jammed sheet is not visible, check inside the printer at the top of the tray opening. Confirm that the media guides are against the stack without bending it on a flat surface. 140 Chapter 8 Problem solving ENWW
Jam in tray 2 or tray 3 1. Remove any jammed media. 3. 4. Pull out tray 2 and place it . 2. If the sheet is visible, remove it on a flat surface. Press to resume printing. If the optional tray 3 is installed, pull it out and place it and that the stack does not extend above the fill tabs. 5. If the jammed sheet is not visible, check inside the printer at the top of the tray opening. Confirm that the media guides are against the stack without bending it on a flat surface. 140 Chapter 8 Problem solving ENWW
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... paper exceeds the maximum stack-height indicator mark Open the tray and verify that meets the specifications outlined in the HP LaserJet Printer Family Print Media Specification Guide. Use a driver for a different printer. ENWW Paper-handling problems 149 Load the correct size paper in the tray. Paper-handling problems Use only media that the media stack is below...
... paper exceeds the maximum stack-height indicator mark Open the tray and verify that meets the specifications outlined in the HP LaserJet Printer Family Print Media Specification Guide. Use a driver for a different printer. ENWW Paper-handling problems 149 Load the correct size paper in the tray. Paper-handling problems Use only media that the media stack is below...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... page or use another tray. The printer always prompts for jams. See Jams. 150 Chapter 8 Problem solving ENWW The USE REQUESTED TRAY setting on the CONFIGURE DEVICE menu. Load tray 1, or, if the tray is empty. Open the printer and remove any media that the printer prompts for the tray is not selected on the printer control panel is loaded...
... page or use another tray. The printer always prompts for jams. See Jams. 150 Chapter 8 Problem solving ENWW The USE REQUESTED TRAY setting on the CONFIGURE DEVICE menu. Load tray 1, or, if the tray is empty. Open the printer and remove any media that the printer prompts for the tray is not selected on the printer control panel is loaded...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...contains the transparencies or glossy paper is incorrect. The tray is loaded. Use the printer control panel to configure the tray to determine the size for HP Color LaserJet printers. Only tray 1 can Load envelopes into the printer Cause Solution Envelopes are curled or damaged. Envelopes are... the tray that do not meet HP specifications might have Use transparencies designed for which the tray is selected in another tray. ENWW Paper-handling problems 151 Remove excess media from EXCLUSIVELY, or load the requested tray. Print a configuration page or use another tray is ...
...contains the transparencies or glossy paper is incorrect. The tray is loaded. Use the printer control panel to configure the tray to determine the size for HP Color LaserJet printers. Only tray 1 can Load envelopes into the printer Cause Solution Envelopes are curled or damaged. Envelopes are... the tray that do not meet HP specifications might have Use transparencies designed for which the tray is selected in another tray. ENWW Paper-handling problems 151 Remove excess media from EXCLUSIVELY, or load the requested tray. Print a configuration page or use another tray is ...