HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 217
...) ● Cartridge Low ● Replace Cartridge ● Non-HP cartridge installed ● Unauthorized Supply Installed ● ADF Door Open ● ADF Jam The HP ToolboxFX ENWW The HP ToolboxFX folders 195 Table 5-1 Alerts Setting When the device cannot print When the HP print cartridge is low or a non-HP cartridge is installed (HP LaserJet 3390/3392 all-in the following table.
...) ● Cartridge Low ● Replace Cartridge ● Non-HP cartridge installed ● Unauthorized Supply Installed ● ADF Door Open ● ADF Jam The HP ToolboxFX ENWW The HP ToolboxFX folders 195 Table 5-1 Alerts Setting When the device cannot print When the HP print cartridge is low or a non-HP cartridge is installed (HP LaserJet 3390/3392 all-in the following table.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 14
... trays (HP LaserJet 3390/3392 all-in-one 254 Clear jams from the output bin 258 Clear jams from the straight-through output path (HP LaserJet 3390/3392 all-in-one)...259 Clear jams from the automatic two-sided printing (duplexing) path 261 Clear jams from the automatic document feeder (ADF 264 Order new supplies...266 12 Managing the all-in-one and maintenance...
... trays (HP LaserJet 3390/3392 all-in-one 254 Clear jams from the output bin 258 Clear jams from the straight-through output path (HP LaserJet 3390/3392 all-in-one)...259 Clear jams from the automatic two-sided printing (duplexing) path 261 Clear jams from the automatic document feeder (ADF 264 Order new supplies...266 12 Managing the all-in-one and maintenance...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 15
... cartridge area...309 Input trays (HP LaserJet 3050/3052/3055 all-in-one 311 Input trays (HP LaserJet 3390/3392 all-in-one 312 Output bin...315 Straight-through output path (HP LaserJet 3390/3392 all-in-one 315 Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one)..........317 Jams occur in the automatic document feeder (ADF 320 Control-panel messages...323 Alert...
... cartridge area...309 Input trays (HP LaserJet 3050/3052/3055 all-in-one 311 Input trays (HP LaserJet 3390/3392 all-in-one 312 Output bin...315 Straight-through output path (HP LaserJet 3390/3392 all-in-one 315 Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one)..........317 Jams occur in the automatic document feeder (ADF 320 Control-panel messages...323 Alert...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 56
... the original document face-down on wrinkled, folded, or damaged media can cause jams. See Guidelines for using media for more information. The ADF capacity for the HP LaserJet 3052/3055/3390/3392 all-in-one is up to 30 sheets of 80 g/m2 or 20 lb media. 38 ...input trays. Make sure that the automatic document feeder (ADF) contains no media. 2. Loading media into the input trays The following sections describe how to load media into the automatic document feeder (ADF) NOTE The ADF capacity for the HP LaserJet 3050 all -in -one ENWW HP LaserJet 3052/3055 HP LaserJet 3390/3392 4.
... the original document face-down on wrinkled, folded, or damaged media can cause jams. See Guidelines for using media for more information. The ADF capacity for the HP LaserJet 3052/3055/3390/3392 all-in-one is up to 30 sheets of 80 g/m2 or 20 lb media. 38 ...input trays. Make sure that the automatic document feeder (ADF) contains no media. 2. Loading media into the input trays The following sections describe how to load media into the automatic document feeder (ADF) NOTE The ADF capacity for the HP LaserJet 3050 all -in -one ENWW HP LaserJet 3052/3055 HP LaserJet 3390/3392 4.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 282
You are notified of a media jam by the Doc feeder jam Clear, Reload message that any shipping tape inside the ADF has been removed. 2. To clear a media jam from the automatic document feeder (ADF) Occasionally, media becomes jammed during a fax, copy, or scan job. NOTE Verify that appears on... The media does not meet HP specifications, such as those for more information. Open the ADF cover. Using both hands, lift up on the all -in -one 1. Clear jams from the ADF HP LaserJet 3052/3055/3390/3392 all -in -one control-panel display. ● The ADF input tray is loaded incorrectly or...
You are notified of a media jam by the Doc feeder jam Clear, Reload message that any shipping tape inside the ADF has been removed. 2. To clear a media jam from the automatic document feeder (ADF) Occasionally, media becomes jammed during a fax, copy, or scan job. NOTE Verify that appears on... The media does not meet HP specifications, such as those for more information. Open the ADF cover. Using both hands, lift up on the all -in -one 1. Clear jams from the ADF HP LaserJet 3052/3055/3390/3392 all -in -one control-panel display. ● The ADF input tray is loaded incorrectly or...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 284
...until the part snaps into place. Close the ADF lid. Order new supplies You can order supplies by inserting it as shown. To order supplies, complete the following the Web site instructions. 266 Chapter 11 How do I? Open HP ToolboxFX, and then, in the Other Links...A new browser window appears. 2. Click Continue. ENWW 9. Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10. The browser shows the HP ordering Web site. 3. Complete the ordering process by following steps. 1. Reinstall the cleanout part by ...
...until the part snaps into place. Close the ADF lid. Order new supplies You can order supplies by inserting it as shown. To order supplies, complete the following the Web site instructions. 266 Chapter 11 How do I? Open HP ToolboxFX, and then, in the Other Links...A new browser window appears. 2. Click Continue. ENWW 9. Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10. The browser shows the HP ordering Web site. 3. Complete the ordering process by following steps. 1. Reinstall the cleanout part by ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 310
Lower the green lever assembly and close the ADF cover. See HP Customer Care. 10. Plug in the all-in-one, and then turn on the all -in -one and maintenance ENWW 9. HP LaserJet 3052/3055 HP LaserJet 3390/3392 292 Chapter 12 Managing the all -in -one . NOTE If you are experiencing jams in the ADF, contact your local HP-authorized service provider.
Lower the green lever assembly and close the ADF cover. See HP Customer Care. 10. Plug in the all-in-one, and then turn on the all -in -one and maintenance ENWW 9. HP LaserJet 3052/3055 HP LaserJet 3390/3392 292 Chapter 12 Managing the all -in -one . NOTE If you are experiencing jams in the ADF, contact your local HP-authorized service provider.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 320
HP LaserJet 3052/3055 HP LaserJet 3390/3392 NOTE If you continue to experience jams in -one and maintenance ENWW See HP Customer Care. 302 Chapter 12 Managing the all -in-one , and then turn on the all -in the ADF, contact your local HP-authorized service provider. Plug in the all-in-one . 9.
HP LaserJet 3052/3055 HP LaserJet 3390/3392 NOTE If you continue to experience jams in -one and maintenance ENWW See HP Customer Care. 302 Chapter 12 Managing the all -in-one , and then turn on the all -in the ADF, contact your local HP-authorized service provider. Plug in the all-in-one . 9.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 327
...; In output areas ● In the automatic document feeder (ADF) ● In the automatic duplexer (HP LaserJet 3390/3392 all-in-one) Find and remove the jam by the warranty. Print cartridge area To clear a jam in the print cartridge area, perform the following pages. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION To prevent damage to the print cartridge...
...; In output areas ● In the automatic document feeder (ADF) ● In the automatic duplexer (HP LaserJet 3390/3392 all-in-one) Find and remove the jam by the warranty. Print cartridge area To clear a jam in the print cartridge area, perform the following pages. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION To prevent damage to the print cartridge...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 338
... a media jam from the ADF (HP LaserJet 3052/3055/3390/3392 all -in -one) 1. Carefully remove jammed media. Open the ADF cover. See Media specifications for more information. ● The media does not meet HP specifications, such as those for more information. Close the ADF lid. See Loading documents to remove the page without tearing it. 3. Jams occur in -one control-panel...
... a media jam from the ADF (HP LaserJet 3052/3055/3390/3392 all -in -one) 1. Carefully remove jammed media. Open the ADF cover. See Media specifications for more information. ● The media does not meet HP specifications, such as those for more information. Close the ADF lid. See Loading documents to remove the page without tearing it. 3. Jams occur in -one control-panel...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 339
Remove the jam cleanout part. Open the ADF lid and gently loosen the media by using both hands, lift up on the two handles until it aside. 3. When the media is free, gently pull it . If you feel resistance, go to remove the page without tearing it out in the direction shown. ENWW Clearing jams 321 2. Using both hands. 6. Gently try to the next step. 5. Rotate and lift out the cleanout part and set it stays open. 4. Lifting the green lever, rotate the pick mechanism until the part unsnaps.
Remove the jam cleanout part. Open the ADF lid and gently loosen the media by using both hands, lift up on the two handles until it aside. 3. When the media is free, gently pull it . If you feel resistance, go to remove the page without tearing it out in the direction shown. ENWW Clearing jams 321 2. Using both hands. 6. Gently try to the next step. 5. Rotate and lift out the cleanout part and set it stays open. 4. Lifting the green lever, rotate the pick mechanism until the part unsnaps.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 340
7. Push down on the two tabs until the part snaps into place. Close the lid to the flatbed scanner. Lower the green lever. 9. Reinstall the cleanout part by inserting it as shown. Close the ADF lid. 322 Chapter 13 Troubleshooting ENWW Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10. HP LaserJet 3052/3055 HP LaserJet 3390/3392 8.
7. Push down on the two tabs until the part snaps into place. Close the lid to the flatbed scanner. Lower the green lever. 9. Reinstall the cleanout part by inserting it as shown. Close the ADF lid. 322 Chapter 13 Troubleshooting ENWW Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10. HP LaserJet 3052/3055 HP LaserJet 3390/3392 8.
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 341
...has appeared for the all -in -one is closed. See Jams occur in the automatic document feeder (ADF). The Cancel button was pressed to initialize. Remove the jammed item. See Jams occur in the automatic document feeder (ADF). See Jams occur in the ADF tray and start over. With certain ... another power source. Remove the jammed item. When the all -in -one to cancel the current job while pages were feeding from the ADF. If the error persists, contact HP Customer Care. The cancel process does not automatically clear the ADF. The control-panel messages indicate the...
...has appeared for the all -in -one is closed. See Jams occur in the automatic document feeder (ADF). The Cancel button was pressed to initialize. Remove the jammed item. See Jams occur in the automatic document feeder (ADF). See Jams occur in the ADF tray and start over. With certain ... another power source. Remove the jammed item. When the all -in -one to cancel the current job while pages were feeding from the ADF. If the error persists, contact HP Customer Care. The cancel process does not automatically clear the ADF. The control-panel messages indicate the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 342
...different phone cord. The all -in-one experienced an internal communication error. Open the document release door, clear the jam, close the document release door, and reload the paper into a jack for another phone line. Reload Media in the ADF tray was busy. See HP Customer Care or the support flyer that ... job. Fax is jammed in -one box. The all -in -one to which you are dialing the correct fax number. Wait for a dial tone on and ready. If the error persists, contact HP Customer Care. Make sure that came in the all -in-one phone cord into the ADF tray. If the ...
...different phone cord. The all -in-one experienced an internal communication error. Open the document release door, clear the jam, close the document release door, and reload the paper into a jack for another phone line. Reload Media in the ADF tray was busy. See HP Customer Care or the support flyer that ... job. Fax is jammed in -one box. The all -in -one to which you are dialing the correct fax number. Wait for a dial tone on and ready. If the error persists, contact HP Customer Care. Make sure that came in the all -in-one phone cord into the ADF tray. If the ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 361
...sending to another fax machine. If you can jam inside the automatic document feeder (ADF). A poor telephone connection might be interrupting the fax job. The all-in-one of the following: ● Turn up the volume on the all -in -one minute has elapsed, wait a moment before ...communication error might be malfunctioning. Cause Solution The maximum length of faxes stored for the ADF is 127 x 127 mm (5 x 5 inches). If no jam exists and less than one from the jack in -one is on shorter media. Your telephone line might be malfunctioning. ENWW Fax problems 343 ...
...sending to another fax machine. If you can jam inside the automatic document feeder (ADF). A poor telephone connection might be interrupting the fax job. The all-in-one of the following: ● Turn up the volume on the all -in -one minute has elapsed, wait a moment before ...communication error might be malfunctioning. Cause Solution The maximum length of faxes stored for the ADF is 127 x 127 mm (5 x 5 inches). If no jam exists and less than one from the jack in -one is on shorter media. Your telephone line might be malfunctioning. ENWW Fax problems 343 ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 366
... faulty paper lot. Solution Clean the flatbed scanner or the ADF glass. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one . Install a new HP print cartridge. The printer driver or all -in -one software Help for more information about changing the settings. Media-...Dropouts, jamming, or curl Excessive curl Jamming, damage to -side. Use paper that the quality settings are settings may be on the copy. Copies are settings may be dirty. Clean the all -in -one software Help for laser printers. Store paper flat in -one software ...
... faulty paper lot. Solution Clean the flatbed scanner or the ADF glass. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one . Install a new HP print cartridge. The printer driver or all -in -one software Help for more information about changing the settings. Media-...Dropouts, jamming, or curl Excessive curl Jamming, damage to -side. Use paper that the quality settings are settings may be on the copy. Copies are settings may be dirty. Clean the all -in -one software Help for laser printers. Store paper flat in -one software ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 370
... the resolution and color level settings to scan, the scan will start if the scanner is color, which takes longer to scan in -one and scanner share memory, the scan might be slower. 352 Chapter 13 Troubleshooting ENWW The software is 127 x 127 mm (5 x 5 inches). See the ...all -in grayscale or black-and-white. The media size is set to scan even when scanning a monochrome original. See Jams occur in the automatic document feeder (ADF). The resolution or color level is incorrect. you can change the settings so that you are scanning. The minimum size that the...
... the resolution and color level settings to scan, the scan will start if the scanner is color, which takes longer to scan in -one and scanner share memory, the scan might be slower. 352 Chapter 13 Troubleshooting ENWW The software is 127 x 127 mm (5 x 5 inches). See the ...all -in grayscale or black-and-white. The media size is set to scan even when scanning a monochrome original. See Jams occur in the automatic document feeder (ADF). The resolution or color level is incorrect. you can change the settings so that you are scanning. The minimum size that the...
Service Manual
Page 9
... Internal components (base unit)...86 Engine control system...88 Laser/scanner system...90 Pickup/feed/delivery system...91 Image-formation system...93 Scanner and ADF functions and operation 97 Scanner functions ...97 Scanner operation...97 ADF operation...98 ADF paper path and ADF sensors 98 ADF jam detection...99 Fax functions and operation...100 PSTN operation...100...
... Internal components (base unit)...86 Engine control system...88 Laser/scanner system...90 Pickup/feed/delivery system...91 Image-formation system...93 Scanner and ADF functions and operation 97 Scanner functions ...97 Scanner operation...97 ADF operation...98 ADF paper path and ADF sensors 98 ADF jam detection...99 Fax functions and operation...100 PSTN operation...100...
Service Manual
Page 121
... display. ● Other If the paper stops in the ADF and the scan module remains under any of the scanner assembly. One other sensor detects an open ADF door. The form sensor detects media moving through the ADF. The message Document feeder mispick. ADF jam detection The ADF has two sensors that is not detected within the...
... display. ● Other If the paper stops in the ADF and the scan module remains under any of the scanner assembly. One other sensor detects an open ADF door. The form sensor detects media moving through the ADF. The message Document feeder mispick. ADF jam detection The ADF has two sensors that is not detected within the...
Service Manual
Page 217
10. Figure 6-31 Jams in the ADF (1 of 10) Jams in the ADF Jams in the duplex path (10 of 10) ENWW Jams 195 Open the ADF cover. Close the duplex-path door. Figure 6-30 Jams in the ADF can be caused by the following problems. ● The ADF input tray is loaded incorrectly or is too full. ● The media does not meet HP specifications. 1.
10. Figure 6-31 Jams in the ADF (1 of 10) Jams in the ADF Jams in the duplex path (10 of 10) ENWW Jams 195 Open the ADF cover. Close the duplex-path door. Figure 6-30 Jams in the ADF can be caused by the following problems. ● The ADF input tray is loaded incorrectly or is too full. ● The media does not meet HP specifications. 1.