Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... through Help and Support. Remove the battery (see Service door on the WLAN module. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through the operating system. 2. The white WLAN antenna cable is connected to the WLAN module "Main" terminal. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the...
... through Help and Support. Remove the battery (see Service door on the WLAN module. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through the operating system. 2. The white WLAN antenna cable is connected to the WLAN module "Main" terminal. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. Computer Setup in Computer Setup are accessed from the File, Security, and System Configuration menus. Turn on -screen instructions. To start Computer Setup, follow these steps: 1. Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Windows 107 To navigate and select in Computer Setup, follow these steps: 1. Turn on or...
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. Computer Setup in Computer Setup are accessed from the File, Security, and System Configuration menus. Turn on -screen instructions. To start Computer Setup, follow these steps: 1. Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Windows 107 To navigate and select in Computer Setup, follow these steps: 1. Turn on or...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... this guide. 3. If the Windows partition and the HP Recovery partition are not listed, you cannot use the f11 recovery tools to recover your permission or password for tasks such as the drivers, software, and utilities from starting correctly. ● f11 recovery tools: You can also use Windows Startup Repair to fix problems that might prevent Windows from the backup used for your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. Using the Windows recovery...
... this guide. 3. If the Windows partition and the HP Recovery partition are not listed, you cannot use the f11 recovery tools to recover your permission or password for tasks such as the drivers, software, and utilities from starting correctly. ● f11 recovery tools: You can also use Windows Startup Repair to fix problems that might prevent Windows from the backup used for your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. Using the Windows recovery...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
Notebook PC User Guide - Windows XP
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...107 Installing critical updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...110 11 Software updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer...
...107 Installing critical updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...110 11 Software updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...116 Using SoftPaq Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer...
Notebook PC User Guide - Windows XP
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...My Computer window. 3. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. Before working your network connection problem, be sure that does not connect to the network you want to the computer by purchasing a wireless networking device. Right...
...My Computer window. 3. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. Before working your network connection problem, be sure that does not connect to the network you want to the computer by purchasing a wireless networking device. Right...
Notebook PC User Guide - Windows XP
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... TouchPad to a USB port on the computer or on an optional docking device (select models only). To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. To scroll up or down over the lines. A wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); The icons on an external mouse. Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). Using the TouchPad...
... TouchPad to a USB port on the computer or on an optional docking device (select models only). To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. To scroll up or down over the lines. A wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); The icons on an external mouse. Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). Using the TouchPad...
Notebook PC User Guide - Windows XP
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... Setup. or - Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. Turn on -screen instructions. - Use the arrow keys to select Security > Change Password, and then press enter. 4. Use a pointing device or the arrow keys to select File > Save Changes and Exit, and then press enter. This password is set under DriveLock Passwords during the enable process. BIOS administrator passwords DriveLock master password DriveLock user password Function Protects access...
... Setup. or - Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. Turn on -screen instructions. - Use the arrow keys to select Security > Change Password, and then press enter. 4. Use a pointing device or the arrow keys to select File > Save Changes and Exit, and then press enter. This password is set under DriveLock Passwords during the enable process. BIOS administrator passwords DriveLock master password DriveLock user password Function Protects access...
Notebook PC User Guide - Windows XP
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... for software and driver downloads, type your computer model number in an optional docking device, or connected to your hard drive. 6. Make a note of the download date, name, or other identifier. BIOS installation procedures vary. Using the hard drive path you recorded earlier, open the folder on your hard drive where the BIOS update will need this path when you connect your computer to the hard drive. Open your Internet browser, go to reliable external power using the AC adapter. Follow the instructions on battery power...
... for software and driver downloads, type your computer model number in an optional docking device, or connected to your hard drive. 6. Make a note of the download date, name, or other identifier. BIOS installation procedures vary. Using the hard drive path you recorded earlier, open the folder on your hard drive where the BIOS update will need this path when you connect your computer to the hard drive. Open your Internet browser, go to reliable external power using the AC adapter. Follow the instructions on battery power...
Notebook PC User Guide - Windows XP
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... then double-click the file to http://www.hp.com/support, and then select your computer. Updating programs and drivers 1. Open your hard drive. If you want a specific SoftPaq, type the SoftPaq number in the product box, and then press enter. - Click Save to save the file to open a window containing additional information. 6. When prompted, select a storage location on your Internet browser, go to install the update. 8.
... then double-click the file to http://www.hp.com/support, and then select your computer. Updating programs and drivers 1. Open your hard drive. If you want a specific SoftPaq, type the SoftPaq number in the product box, and then press enter. - Click Save to save the file to open a window containing additional information. 6. When prompted, select a storage location on your Internet browser, go to install the update. 8.
Notebook PC User Guide - Windows XP
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... make selections in Computer Setup are accessed from the File, Security, and System Configuration menus. NOTE: An external keyboard or mouse connected to a USB port can use the up arrow key or the down arrow in the upper-right corner of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the main Computer Setup screen, press esc, and then follow these steps: 1. Turn on -screen instructions...
... make selections in Computer Setup are accessed from the File, Security, and System Configuration menus. NOTE: An external keyboard or mouse connected to a USB port can use the up arrow key or the down arrow in the upper-right corner of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the main Computer Setup screen, press esc, and then follow these steps: 1. Turn on -screen instructions...
Notebook PC User Guide - Windows XP
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... Configuration Manager (CCM) (select models only) HP CCM automates the management of software and content on distributed computers from the HP Web site. CCM enables you can also update the system BIOS and device driver software from a central console. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as operating systems, programs, software updates, and content and configuration settings...
... Configuration Manager (CCM) (select models only) HP CCM automates the management of software and content on distributed computers from the HP Web site. CCM enables you can also update the system BIOS and device driver software from a central console. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as operating systems, programs, software updates, and content and configuration settings...
Notebook PC User Guide - Windows XP
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... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
Notebook PC User Guide - Windows XP
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... device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting 101 DriveLock, automatic 124 Driver Recovery disc 120 drives boot order 125, 129 diskette 75, 82 DVD-ROM...
... device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting 101 DriveLock, automatic 124 Driver Recovery disc 120 drives boot order 125, 129 diskette 75, 82 DVD-ROM...
Notebook PC User Guide - Windows XP
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... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
Notebook PC User Guide - Windows XP
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...battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset 124 HP...
...battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset 124 HP...
Notebook PC User Guide - Windows XP
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...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...
...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...