HP Business Inkjet 2800 - Getting Started Guide
Page 15
... door or a paper jam). Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling. If you can use the printer's EWS to cancel depends on the configuration page. To open the EWS, you... can return to it takes to view status information, change settings, and manage the printer at your computer, type the IP address that requires user attention (such as ink cartridge levels. 6 Back button ( ): Navigates backward one of recent events. The IP address for ...
... door or a paper jam). Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling. If you can use the printer's EWS to cancel depends on the configuration page. To open the EWS, you... can return to it takes to view status information, change settings, and manage the printer at your computer, type the IP address that requires user attention (such as ink cartridge levels. 6 Back button ( ): Navigates backward one of recent events. The IP address for ...
HP Business Inkjet 2800 - Getting Started Guide
Page 16
... Printheads and ink cartridges are not using the printer. See "To print a configuration page" on each printhead. See your computer, and re-install the printer driver. 16 Problems installing software...connections to perform a clean printer driver uninstallation. z The printer is not jammed in their correct color-coded slots. Close programs that you assign the printer with a static IP address,...recommended that you are removed from http://www.hp.com/support/businessinkjet2800. Problems connecting to a wired network z Ensure the printer is installed on , it is not selected...
... Printheads and ink cartridges are not using the printer. See "To print a configuration page" on each printhead. See your computer, and re-install the printer driver. 16 Problems installing software...connections to perform a clean printer driver uninstallation. z The printer is not jammed in their correct color-coded slots. Close programs that you assign the printer with a static IP address,...recommended that you are removed from http://www.hp.com/support/businessinkjet2800. Problems connecting to a wired network z Ensure the printer is installed on , it is not selected...
HP Business Inkjet 2800 - Getting Started Guide
Page 25
... in this Warranty Statement may : a Preclude the disclaimers and limitations in the United States, as well as a result of a non-HP ink cartridge or a refilled ink cartridge does not affect either repair or replace the product, at least equal to new in performance. 10...Extent of limited warranty 1 Hewlett-Packard warrants to the end-user customer that the HP products specified above will charge its standard time and materials charges to service the printer for the product. 7 HP shall have other problems, including those defects that arise as a result of normal use of the product...
... in this Warranty Statement may : a Preclude the disclaimers and limitations in the United States, as well as a result of a non-HP ink cartridge or a refilled ink cartridge does not affect either repair or replace the product, at least equal to new in performance. 10...Extent of limited warranty 1 Hewlett-Packard warrants to the end-user customer that the HP products specified above will charge its standard time and materials charges to service the printer for the product. 7 HP shall have other problems, including those defects that arise as a result of normal use of the product...
HP Business Inkjet 2800 - User Guide
Page 6
... Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating ...the linefeed 66 Troubleshooting tips and resources 67 General troubleshooting tips 67 Resetting the control panel language 68 Resolving printing problems 68 Printer shuts down unexpectedly 68 All printer lights are blinking 68 Printer...
... Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating ...the linefeed 66 Troubleshooting tips and resources 67 General troubleshooting tips 67 Resetting the control panel language 68 Resolving printing problems 68 Printer shuts down unexpectedly 68 All printer lights are blinking 68 Printer...
HP Business Inkjet 2800 - User Guide
Page 20
... print quality. z To prevent jams, poor print quality, and other printer problems, avoid the following guidelines. z Use tightly constructed envelopes, and make sure the folds are wrinkled, torn, or otherwise damaged. Use HP media for supported media. z Select the appropriate media type and size ... wrinkled • Media with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to the printer specifications. Also avoid cards and envelopes with most types of office paper. z Load envelopes into a tray. z Do...
... print quality. z To prevent jams, poor print quality, and other printer problems, avoid the following guidelines. z Use tightly constructed envelopes, and make sure the folds are wrinkled, torn, or otherwise damaged. Use HP media for supported media. z Select the appropriate media type and size ... wrinkled • Media with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to the printer specifications. Also avoid cards and envelopes with most types of office paper. z Load envelopes into a tray. z Do...
HP Business Inkjet 2800 - User Guide
Page 37
... Start menu at your device usage to help in performing basic printing tasks and solving problems. If the Toolbox was not installed with the other printer software components, you can order printing supplies for more information. z Order Supplies Provides access... and troubleshooting. See myPrintMileage for the printer online. z Ink Level Information Shows estimated ink levels for the installed ink cartridges. It also provides instructions that HP provides to the printer name, and then click the Toolbox icon. z Ink Cartridge Information Shows order numbers and expiration...
... Start menu at your device usage to help in performing basic printing tasks and solving problems. If the Toolbox was not installed with the other printer software components, you can order printing supplies for more information. z Order Supplies Provides access... and troubleshooting. See myPrintMileage for the printer online. z Ink Level Information Shows estimated ink levels for the installed ink cartridges. It also provides instructions that HP provides to the printer name, and then click the Toolbox icon. z Ink Cartridge Information Shows order numbers and expiration...
HP Business Inkjet 2800 - User Guide
Page 38
... support services Provides a list of the HP website. z Resolution of configured devices appears. To view all the data that is sent to start diagnosing the devices. z Managing ink and media usage (myPrintMileage) Helps you use HP Instant Support, detailed device information, such ...sure that you quickly identify, diagnose, and resolve printing problems. It provides the following information about the device status and detailed device-diagnostic information. Configuring and managing the printer ENWW Note HP Instant Support HP Instant Support is a suite of your device. z ...
... support services Provides a list of the HP website. z Resolution of configured devices appears. To view all the data that is sent to start diagnosing the devices. z Managing ink and media usage (myPrintMileage) Helps you use HP Instant Support, detailed device information, such ...sure that you quickly identify, diagnose, and resolve printing problems. It provides the following information about the device status and detailed device-diagnostic information. Configuring and managing the printer ENWW Note HP Instant Support HP Instant Support is a suite of your device. z ...
HP Business Inkjet 2800 - User Guide
Page 40
... HP Ink Supplies, see HP Inkjet Supplies - Configuring and managing the printer ENWW this page shows the network settings for the printer. If you need to call HP, it is often useful to print the configuration page before calling. 1 2 3 4 1 Printer Information: Shows general printer information...printer is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the firmware version number, model name, and amount of recent events. Understanding and printing the configuration page Use the configuration page to help troubleshoot printer problems...
... HP Ink Supplies, see HP Inkjet Supplies - Configuring and managing the printer ENWW this page shows the network settings for the printer. If you need to call HP, it is often useful to print the configuration page before calling. 1 2 3 4 1 Printer Information: Shows general printer information...printer is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the firmware version number, model name, and amount of recent events. Understanding and printing the configuration page Use the configuration page to help troubleshoot printer problems...
HP Business Inkjet 2800 - User Guide
Page 49
...control-panel display when the printer is displayed, turn off the printer and turn it on . z Status messages Reflect the current state of a device failure, contact HP (see HP Instant Support). ENWW Understanding control...printer messages, and diagnose printer problems. Additional menu items can appear in the control panel, depending on again. Understanding control-panel messages This section briefly explains some of messages may appear on the control-panel display. z Warning messages Describe events that require action, such as loading media or clearing a media jam. For example, INK...
...control-panel display when the printer is displayed, turn off the printer and turn it on . z Status messages Reflect the current state of a device failure, contact HP (see HP Instant Support). ENWW Understanding control...printer messages, and diagnose printer problems. Additional menu items can appear in the control panel, depending on again. Understanding control-panel messages This section briefly explains some of messages may appear on the control-panel display. z Warning messages Describe events that require action, such as loading media or clearing a media jam. For example, INK...
HP Business Inkjet 2800 - User Guide
Page 63
...Click the Information tab. 3 Click Ink Supplies in the left pane. HP is bad, clean or replace the printhead. 3 Remove the ink cartridge that results from modifying the ... the new ink cartridge from printouts, this may be caused by grasping it between your printer, see Supplies. z Replace the printheads, if the problems persist after ...cleaning. Maintaining the printheads CAUTION If printed characters are incomplete, or dots or lines are missing from its package. 5 Insert the cartridge into its own color...
...Click the Information tab. 3 Click Ink Supplies in the left pane. HP is bad, clean or replace the printhead. 3 Remove the ink cartridge that results from modifying the ... the new ink cartridge from printouts, this may be caused by grasping it between your printer, see Supplies. z Replace the printheads, if the problems persist after ...cleaning. Maintaining the printheads CAUTION If printed characters are incomplete, or dots or lines are missing from its package. 5 Insert the cartridge into its own color...
HP Business Inkjet 2800 - User Guide
Page 69
.... z Media is loaded correctly in the tray and is in their correct color-coded slots. See your computer's documentation for voltage requirements. Close programs that you have removed the tape from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 ... Ready state. z Printheads and ink cartridges are closed. For Windows, set as the current or default printer. General troubleshooting tips Ensure the following tips and resources to resolve printing problems. z For paper jam, see Clearing jams. z For paper-feed problems, such as the paper skew ...
.... z Media is loaded correctly in the tray and is in their correct color-coded slots. See your computer's documentation for voltage requirements. Close programs that you have removed the tape from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 ... Ready state. z Printheads and ink cartridges are closed. For Windows, set as the current or default printer. General troubleshooting tips Ensure the following tips and resources to resolve printing problems. z For paper jam, see Clearing jams. z For paper-feed problems, such as the paper skew ...
HP Business Inkjet 2800 - User Guide
Page 73
...using an auto-duplex unit to do not work, the problem may result in unwanted page breaks. See the release notes for supported media. Check the printer location and length of USB cable See Check the printer location and length of the application to print again. ...the media used meets HP specifications (see Maintaining the printheads), and try to interpret print settings properly. z Make sure you have loaded. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Selecting ...
...using an auto-duplex unit to do not work, the problem may result in unwanted page breaks. See the release notes for supported media. Check the printer location and length of USB cable See Check the printer location and length of the application to print again. ...the media used meets HP specifications (see Maintaining the printheads), and try to interpret print settings properly. z Make sure you have loaded. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Selecting ...
HP Business Inkjet 2800 - User Guide
Page 74
... especially true for printing vivid color documents. If the problem persists, turn off the printer, disconnect the cable from the printer, turn on and not flashing, reconnect the cable. Ink is on the printer without connecting the cable, and delete any remaining jobs from the same ...problem may be due to a poor cable connection. Check the document file The document file may be damaged. z Color documents that use HP Premium Paper designed for transparencies. See Changing print settings. Cancel the print job and wait for the printer to return to reduce ink, or use much ink...
... especially true for printing vivid color documents. If the problem persists, turn off the printer, disconnect the cable from the printer, turn on and not flashing, reconnect the cable. Ink is on the printer without connecting the cable, and delete any remaining jobs from the same ...problem may be due to a poor cable connection. Check the document file The document file may be damaged. z Color documents that use HP Premium Paper designed for transparencies. See Changing print settings. Cancel the print job and wait for the printer to return to reduce ink, or use much ink...
HP Business Inkjet 2800 - User Guide
Page 94
.../support/inkjet_warranty. d Unauthorized modification or misuse. 4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any other problems, including those defects that arise as a result of normal use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials...
.../support/inkjet_warranty. d Unauthorized modification or misuse. 4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any other problems, including those defects that arise as a result of normal use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials...
HP Business Inkjet 2800 - User Guide
Page 112
...troubleshooting 73 thermal inkjet printing technology 96 timeout for I/O 33 Toolbox description 35 Information tab 35 Printer Status tab 35 transparencies HP Premium Inkjet Transparency Film 86 HP Premium Plus Inkjet Transparency Film 86... tray clearing jams 80 inserting, troubleshooting 76 tray 2 enabling 17 installing 11 trays capacities, specifications 21 cards 20 custom-size 20 envelopes 20 illustration 8 loading media 23 sizes of media supported 19 troubleshooting blank pages 70 clearing jams 80 color problems...
...troubleshooting 73 thermal inkjet printing technology 96 timeout for I/O 33 Toolbox description 35 Information tab 35 Printer Status tab 35 transparencies HP Premium Inkjet Transparency Film 86 HP Premium Plus Inkjet Transparency Film 86... tray clearing jams 80 inserting, troubleshooting 76 tray 2 enabling 17 installing 11 trays capacities, specifications 21 cards 20 custom-size 20 envelopes 20 illustration 8 loading media 23 sizes of media supported 19 troubleshooting blank pages 70 clearing jams 80 color problems...