HP Color LaserJet 2700 - Software Technical Reference
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Table 2-1 Event alerts for HP ToolboxFX Pop-up Status Alerts screen Select options under Show an alert to receive alerts like those in Mono ● Supplies Missing Printer errors ● Replace Supplies ● Load Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error ● Tray 2 Paper Out ● Beam Error 36 Chapter 2 Software...
Table 2-1 Event alerts for HP ToolboxFX Pop-up Status Alerts screen Select options under Show an alert to receive alerts like those in Mono ● Supplies Missing Printer errors ● Replace Supplies ● Load Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error ● Tray 2 Paper Out ● Beam Error 36 Chapter 2 Software...
HP Color LaserJet 2700 - Software Technical Reference
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...; Jam In Cartridge Area ● Jam In Output Bin ● Printer Mispick ● Invalid Driver ● Fuser Error ● Low Fuser Error ● Slow Fuser Error E-mail alerts Event ● Cartridge Low ● Replace Cartridge ● Close doors/covers ● Insufficient memory ● Manual feed ● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out...
...; Jam In Cartridge Area ● Jam In Output Bin ● Printer Mispick ● Invalid Driver ● Fuser Error ● Low Fuser Error ● Slow Fuser Error E-mail alerts Event ● Cartridge Low ● Replace Cartridge ● Close doors/covers ● Insufficient memory ● Manual feed ● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out...
HP Color LaserJet 2700 - User Guide
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....XXXX Supply Error 49 Error Turn off then on 50.X Fuser Error Turn off then on 51.XX Error Turn off then on Description Recommended action The e-label for the printer to turn on the printer. If you are using a surge protector, remove it . The printer has experienced an internal hardware error. If the message persists, contact HP support. Turn...
....XXXX Supply Error 49 Error Turn off then on 50.X Fuser Error Turn off then on 51.XX Error Turn off then on Description Recommended action The e-label for the printer to turn on the printer. If you are using a surge protector, remove it . The printer has experienced an internal hardware error. If the message persists, contact HP support. Turn...
HP Color LaserJet 2700 - User Guide
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... 107 Finland, laser safety statement 156 first page blank (Windows) 49 use different paper (Macintosh) 52 use different paper (Windows) 49 fonts Courier settings 23 DIMMs, installing 158 EPS files, troubleshooting 119 guidelines for using 117 included 3 lists, printing 21, 59 troubleshooting 116 fraud hotline 82 front door, locating 4 fuser errors 89 jams...
... 107 Finland, laser safety statement 156 first page blank (Windows) 49 use different paper (Macintosh) 52 use different paper (Windows) 49 fonts Courier settings 23 DIMMs, installing 158 EPS files, troubleshooting 119 guidelines for using 117 included 3 lists, printing 21, 59 troubleshooting 116 fraud hotline 82 front door, locating 4 fuser errors 89 jams...
HP Color LaserJet 2700 - User Guide
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...108, 113 trays configuring 38 included 2 jams, clearing 95, 97 load error messages 92 loading 38, 40 locating 4 optional 3 paper types supported ... 67 troubleshooting 107 troubleshooting accessories 121 calibration 125 checklist 88 color 114 control panel display 111 control panel messages 89 control... printer 112 software 121 toner buildup 123 transparencies 122 tray 3 113 two-sided printing printing 54 troubleshooting 110 types, media HP ToolboxFX... unit and fuser 137 watermarks cover page (Macintosh) 52 driver settings (Windows) 48 Web sites fraud 82 HP Customer Care 138 HP Web Jetadmin ...
...108, 113 trays configuring 38 included 2 jams, clearing 95, 97 load error messages 92 loading 38, 40 locating 4 optional 3 paper types supported ... 67 troubleshooting 107 troubleshooting accessories 121 calibration 125 checklist 88 color 114 control panel display 111 control panel messages 89 control... printer 112 software 121 toner buildup 123 transparencies 122 tray 3 113 two-sided printing printing 54 troubleshooting 110 types, media HP ToolboxFX... unit and fuser 137 watermarks cover page (Macintosh) 52 driver settings (Windows) 48 Web sites fraud 82 HP Customer Care 138 HP Web Jetadmin ...
Service Manual
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...paper guides aligned with the stack? ● Is the cassette installed in the printer correctly? ● Is each print cartridge installed correctly? ● Are the transfer unit and fuser installed correctly? ● Is the front cover closed? 176 Chapter 6 Troubleshooting ...Does the configuration page reveal any configuration errors? NOTE The customer is responsible for checking supplies and for correcting the malfunction. General topic Environment Media Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the printer installed on a solid, level surface ...
...paper guides aligned with the stack? ● Is the cassette installed in the printer correctly? ● Is each print cartridge installed correctly? ● Are the transfer unit and fuser installed correctly? ● Is the front cover closed? 176 Chapter 6 Troubleshooting ...Does the configuration page reveal any configuration errors? NOTE The customer is responsible for checking supplies and for correcting the malfunction. General topic Environment Media Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the printer installed on a solid, level surface ...
Service Manual
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... controller PCA. 50.2 Error: 1. Check that connector J6007 on the fuser is no conduction in the fuser heater, measure the resistance between fuser connectors J6007LA-1 and J6007LA-3. Remove the fuser. 5. Turn the printer off and allow it to 3 Mohms, replace the fuser. 6. Turn off the printer. 4. Check that connector J6007 on ENWW Description Recommended action A fuser error has occurred. If...
... controller PCA. 50.2 Error: 1. Check that connector J6007 on the fuser is no conduction in the fuser heater, measure the resistance between fuser connectors J6007LA-1 and J6007LA-3. Remove the fuser. 5. Turn the printer off and allow it to 3 Mohms, replace the fuser. 6. Turn off the printer. 4. Check that connector J6007 on ENWW Description Recommended action A fuser error has occurred. If...
Service Manual
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...fuser. 6. Replace the fuser drive assembly. 4. Turn off the printer. 4. If the resistance is not 40 to 240 V), replace the fuser. 7. Replace the DC controller PCA. 50.4 Error: 1. Replace the connector as necessary. 3. Verify the fuser is seated correctly. Check that fuser connector J705, fuser...in the subthermistor, measure the resistance between fuser connectors J6007LA-1 and J6007LA-3. If there is not ENWW Turn off the printer. 4. Replace the DC controller PCA. 50.7 Error: 1. Replace the DC controller PCA. 50.8 Error: 1. Control-panel message Description 182 ...
...fuser. 6. Replace the fuser drive assembly. 4. Turn off the printer. 4. If the resistance is not 40 to 240 V), replace the fuser. 7. Replace the DC controller PCA. 50.4 Error: 1. Replace the connector as necessary. 3. Verify the fuser is seated correctly. Check that fuser connector J705, fuser...in the subthermistor, measure the resistance between fuser connectors J6007LA-1 and J6007LA-3. If there is not ENWW Turn off the printer. 4. Replace the DC controller PCA. 50.7 Error: 1. Replace the DC controller PCA. 50.8 Error: 1. Control-panel message Description 182 ...
Service Manual
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... the resistance is not 100 kohms to 240 V), replace the fuser. 7. Replace the DC controller PCA. X Description: 2 laser Y Description: 2. Replace the flat cable. 1 Cyan 2 Yellow 5. Measure the resistance between fuser connectors J6007LAF-1 and J6007-2. If the resistance is not 5 ...level sensors. XX Description: 2. A printer error has occurred. 1. Press OK to 3 Mohms, replace the fuser. 6. Replace the DC controller PCA. 50.9 Error: 1. Reseat DC controller connectors J1010, J1012, and J1021. 0 Black 4. Remove the fuser. 5. Replace the DC controller PCA as...
... the resistance is not 100 kohms to 240 V), replace the fuser. 7. Replace the DC controller PCA. X Description: 2 laser Y Description: 2. Replace the flat cable. 1 Cyan 2 Yellow 5. Measure the resistance between fuser connectors J6007LAF-1 and J6007-2. If the resistance is not 5 ...level sensors. XX Description: 2. A printer error has occurred. 1. Press OK to 3 Mohms, replace the fuser. 6. Replace the DC controller PCA. 50.9 Error: 1. Reseat DC controller connectors J1010, J1012, and J1021. 0 Black 4. Remove the fuser. 5. Replace the DC controller PCA as...
Service Manual
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... with the cyan printcartridge drive motor during 1. Replace the fuser. 4. An error occurred with the magenta printcartridge drive motor during startup or rotation. 1. An error occurred with the black printcartridge drive motor during startup or rotation. 1. Replace the DC controller PCA. Turn the printer off then on the driver PCA are seated correctly. 2. Replace...
... with the cyan printcartridge drive motor during 1. Replace the fuser. 4. An error occurred with the magenta printcartridge drive motor during startup or rotation. 1. An error occurred with the black printcartridge drive motor during startup or rotation. 1. Replace the DC controller PCA. Turn the printer off then on the driver PCA are seated correctly. 2. Replace...
Service Manual
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... J403 and J405 on the driver PCA are seated correctly. 2. Check that connector J5008 on the fuser motor and J213 on the driver PCA are seated correctly. 2. An error occurred with the ETB motor during startup or rotation. 1. The transfer rollers in the ETB are ...seated correctly: J403, J405, J213. 2. Replace solenoid SL5011. Check that connector J1020 on the DC controller is seated correctly. 4. An error occurred with the developer motor. 1. Replace the ETB motor. 3. Control-panel messages 185 Replace the yellow print-cartridge drive motor. 3. Replace the...
... J403 and J405 on the driver PCA are seated correctly. 2. Check that connector J5008 on the fuser motor and J213 on the driver PCA are seated correctly. 2. An error occurred with the ETB motor during startup or rotation. 1. The transfer rollers in the ETB are ...seated correctly: J403, J405, J213. 2. Replace solenoid SL5011. Check that connector J1020 on the DC controller is seated correctly. 4. An error occurred with the developer motor. 1. Replace the ETB motor. 3. Control-panel messages 185 Replace the yellow print-cartridge drive motor. 3. Replace the...
Service Manual
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... configuring 28 Customer Care Online 239 customer support 308 D dark color, troubleshooting 209 dark images, troubleshooting 209 DC controller connectors 231 engine control system 72 errors 184 jam detection operations 76 laser/scanner system operations 75 pickup-and-feed system operations 76 DC ...316 distorted images, troubleshooting 214 documentation 239 dots, troubleshooting 210 downloading software HP Web Jetadmin 16 printing system 13 UNIX and Linux 13, 16 drive assemblies, removing developing separation 119 fuser 117 pickup 129 driver PCA, removing 154 drivers accessing 14 included 3 ...
... configuring 28 Customer Care Online 239 customer support 308 D dark color, troubleshooting 209 dark images, troubleshooting 209 DC controller connectors 231 engine control system 72 errors 184 jam detection operations 76 laser/scanner system operations 75 pickup-and-feed system operations 76 DC ...316 distorted images, troubleshooting 214 documentation 239 dots, troubleshooting 210 downloading software HP Web Jetadmin 16 printing system 13 UNIX and Linux 13, 16 drive assemblies, removing developing separation 119 fuser 117 pickup 129 driver PCA, removing 154 drivers accessing 14 included 3 ...
Service Manual
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..., control panel 9 laser safety statement 319 laser-beam exposure stage 85 laser/scanner assembly, removing 138 laser/scanner system operations 75...HP Customer Care 308 HP Customer Care Online 239 HP fraud hotline 52 HP Jetdirect print server NVRAM initialization 223 troubleshooting 218 HP JetReady 13 HP Planet Partners 315 HP SupportPack 310 HP Technical Training 239 HP Toolbox FX Status tab 64 HP ToolboxFX about 15 cleaning printer...fuser errors 181 jams, clearing 199 removing 115 fuser door removing 100 fuser drive assembly removing 117 fusing stage 87 fusing, poor 213 G gateways 43 Genuine HP...
..., control panel 9 laser safety statement 319 laser-beam exposure stage 85 laser/scanner assembly, removing 138 laser/scanner system operations 75...HP Customer Care 308 HP Customer Care Online 239 HP fraud hotline 52 HP Jetdirect print server NVRAM initialization 223 troubleshooting 218 HP JetReady 13 HP Planet Partners 315 HP SupportPack 310 HP Technical Training 239 HP Toolbox FX Status tab 64 HP ToolboxFX about 15 cleaning printer...fuser errors 181 jams, clearing 199 removing 115 fuser door removing 100 fuser drive assembly removing 117 fusing stage 87 fusing, poor 213 G gateways 43 Genuine HP...
Service Manual
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...ETB) 114 formatter cage 112 front cover 97 fuser 115 fuser drive assembly 117 high-voltage power-supply PCA 150 laser/scanner assembly 138 left cover 104 low-voltage ... from printing in color error 186 reversed color, troubleshooting 215 right cover, removing 107 rollers image formation operations 85 repetitive defects 216 S safety statements 319 schedules, HP Technical Training 239 ...service agreements 308, 310 HP ToolboxFX settings 69 HP-Authorized Dealers 308 repacking the printer 311 service approach 95 Service menu secondary 219 service page 8, 59 settings HP ToolboxFX 66 network report 8,...
...ETB) 114 formatter cage 112 front cover 97 fuser 115 fuser drive assembly 117 high-voltage power-supply PCA 150 laser/scanner assembly 138 left cover 104 low-voltage ... from printing in color error 186 reversed color, troubleshooting 215 right cover, removing 107 rollers image formation operations 85 repetitive defects 216 S safety statements 319 schedules, HP Technical Training 239 ...service agreements 308, 310 HP ToolboxFX settings 69 HP-Authorized Dealers 308 repacking the printer 311 service approach 95 Service menu secondary 219 service page 8, 59 settings HP ToolboxFX 66 network report 8,...